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By: VMware     Published Date: Sep 12, 2019
IT process automation can seem like a big step, but there are incremental ways to achieve improved efficiency that reduce risk and drive better business outcomes. The proper approach to automation can turbocharge your administrative teams, open new doors and provide the agility to respond to any business need. It’s the key to unlocking the power of cloud, and new service offerings make it more attractive to those looking to build the right IT business strategy for the future.
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     VMware
By: TIBCO Software     Published Date: Jun 14, 2019
As recognized leader in master data management (MDM), and a pioneer in data asset management, TIBCO EBX™ software is an innovative, single solution for managing, governing, and consuming all your shared data assets. It includes all the enterprise class capabilities you need to create data management applications including user interfaces for authoring and data stewardship, workflow, hierarchy management, and data integration tools. And it provides an accurate, trusted view of business functions, insights, and decisions to empower better decisions and faster, smarter actions. Download this datasheet to learn: What makes EBX™ software unique Various capabilities of EBX software The data it manages
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     TIBCO Software
By: TIBCO Software     Published Date: Jul 22, 2019
AA Ireland specializes in home, motor, and travel insurance and provides emergency rescue for people in their homes and on the road, attending to over 140,000 car break downs every year, 80% of which are fixed on-the-spot. “In each of the last five years, the industry lost a quarter billion in motor insurance," says Colm Carey, chief analytics officer. "So, there's a huge push for new data, models, ways to segment and pick profitable customer types—and get a lot more sophisticated. Our goal is to optimize pricing, understand the types of customers we're bringing, and the types we're trying to attract. We would like to tie that across the business. Marketing will run a campaign, trying to attract a lot of customers, but maybe they're not the right type. "We wanted to step away from industry standard software and go with something that was powerful and future-proof. In 2016, we had an opportunity to analyze all software. We chose the TIBCO® System of Insight with TIBCO BusinessWorks™ i
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     TIBCO Software
By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
IBM and Red Hat provide a range of technology and services that can support their customers’ IT and development needs. IBM commissioned Forrester Consulting to conduct an emerging Total Economic Impact™ (TEI) technology assessment study to examine the ways in which customers utilize solutions by both companies in tandem and the impacts achieved as a result. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of solutions using both IBM and Red Hat offerings on their organizations. Forrester interviewed five organizations that use IBM and Red Hat offerings together. These interviewees are focused on modernizing infrastructure and applications to resolve legacy architecture challenges and meet quickly changing market needs. These companies adopted a wide range of solutions from IBM (including IBM Power, IBM Z, IBM Cloud Paks, middleware, and professional services) and Red Hat (including Red Hat Enterprise Linux, OpenShift, JBoss, a
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     Group M_IBM Q4'19
By: Infinidat EMEA     Published Date: May 14, 2019
Infrastructure efficiency and effectiveness directly support profit and growth as competition increases in the cloud and managed service provider (xSP) market. Savvy service providers understand that storage choices have a profound impact on not only their profit and growth, but also on their customer experience and retention. They also know that storage challenges in all those areas increase exponentially with scale. Infinidat storage platforms allow service providers to build and scale differentiated, profitable solutions without worrying about storage. Infinidat technology enables unprecedented efficiency, performance, and resiliency, while flexible business models make it easy for service providers to operationalize those platform advantages—including unique co-branding and promotional opportunities as part of the Powered by Infinidat program. Cloud providers worldwide trust their businesses to Infinidat storage. This paper explores a path for service providers to unlock greater sc
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: May 14, 2019
Data continues to grow at an astounding pace? As a result, data center space is becoming more scarce, as more arrays are acquired to store all of this data. Along with this data taking up space, it is also utilizing a great deal of power and cooling. In fact, the average data center in the U.S. uses approximately 34,000 kW of electricity each year, costing $180,000 in annual energy costs. As Infinidat set out to revolutionize the storage industry, one of our goals was to help consumers of storage build a more sustainable infrastructure that would be not only better for the environment, but also help them to save money as well. All of our patents come together to form InfiniBox, a storage solution that does just this.
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     Infinidat EMEA
By: Kustomer     Published Date: Aug 27, 2019
The digital age has forever changed customer expectations. By unifying customer data and tracking interactions, Kustomer gives retailers the power to better understand customers and deliver great experiences wherever they happen to engage.
Tags : retail customer service”, “retail customer support”, “retail customer experience”, “customer support”, “customer service”, “customer experience”, “conversational commerce”, “omnichannel support”
     Kustomer
By: Ricoh US     Published Date: Oct 04, 2019
On June 25, 2018, Ricoh announced its Cloud Workflow Solutions portfolio, a collection of cloudbased solutions and services that bring streamlined processes to SMBs in scalable, subscriptionbased packages. With an emphasis on addressing specific challenges facing smaller businesses, these solutions are meant to empower digital workplaces by eliminating manual steps, reducing manual data entry, and improving speed and accuracy to increase productivity and reduce overall costs. Many SMBs struggle to move beyond the challenges associated with content silos, lack of interoperability, and ongoing transition to mobile work environments. Much like their enterprise counterparts, smaller businesses face various complexities and pain points associated with interdepartmental workflows combined with a real need to enable employees to work when, where, and how they desire. Ricoh's Cloud Workflow Solutions platform is designed to address these challenges by streamlining and automating common busines
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     Ricoh US
By: Oracle EMEA     Published Date: Oct 08, 2019
Data management doesn’t come easier than this. Thanks to machine learning, artificial intelligence and the power of the cloud just about anyone can gain insight of their data. Easy to install, just tell the service level what you want and it does the rest. Oracle Autonomous Database self-repairs, patches automatically and counters threats with artificial intelligence. Autonomous for Dummies? We think its pretty smart.
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     Oracle EMEA
By: Oracle EMEA     Published Date: Oct 11, 2019
This webinar demonstrates how connected data changes everything. In an autonomous world you’ll take the lead, becoming central to your company’s success. Machine learning will take care of the day-to-day maintenance leaving you to focus on design, analytics and strategy. And crucially, you’ll find yourself empowering and inspiring your colleagues to gain their own insights from real- time data.
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     Oracle EMEA
By: KPMG     Published Date: Jul 31, 2019
HRs’ unique role in a company in terms of hiring, training, and ongoing engagement with the broader employee base, positions them to be a game changer in the customer experience strategy. Find out HR's critical role in elevating the customer experience. Read this report to discover: • the CHRO’s changing role • ways in which innovative technologies, like D&A and AI, are powering HR • steps CHROs can take to ensure their organisations are hiring the right people and training them to succeed in the customer-centric world.
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     KPMG
By: Great Bay Software     Published Date: Jan 09, 2019
IoT adoption is expected to generate a 21% increase in corporate profits by 2022. This business value comes from the ability to automate processes and collect and analyze massive amounts of data—so organizations can make better informed decisions and deliver powerful customer experiences. But how are organizations really putting IoT to work for their business? And how can IoT risks be mitigated so these rewards can truly be achieved? This e-book explores the potential of IoT in the enterprise, which industries are leading the way and how to secure your connected things. It also provides: • 7 best practices for data privacy and security policies • 7 items to consider for device security • 6 key considerations for network connection security
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     Great Bay Software
By: Panasonic     Published Date: Oct 01, 2019
From smartphones and cloud computing to ride-sharing services and electric cars, disruptive technology is changing the way we live – and nobody understands disruption better than startups. Whether they’re independent entities funded by VCs or emerging companies within the walls of a large corporation, startups recognize the power of technology to solve problems and improve lives, and they have been instrumental in challenging the status quo and shaping our society. But startups can’t be expected to do it all alone. Lean operating budgets and a need to move quickly demand that these organizations make efficient use of their limited resources – and that means not “reinventing the wheel” when it comes to their underlying tech. By working with the right partner who can provide the right resources and expertise at the right time, startups are free to focus on what matters most: bringing their innovation to market.
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     Panasonic
By: ttec     Published Date: Jul 24, 2019
Let’s face it: in today’s B2B landscape, the buyers call the shots. Buyers today are proactive, research their own options, and often include many decision makers rather than just one who can be wooed on a golf course or over dinner. So, where does that leave the salesperson? To succeed in this new landscape, sales professionals must understand how the buyer’s journey has changed and unlock the advantages that data analytics and statistical modeling can offer. Sales and marketing teams must also learn how to align their efforts to present a truly coordinated experience. Read this paper to learn how to take advantage of untapped opportunities for helping sales teams evolve in today’s buyer-empowered landscape.
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     ttec
By: Infosys     Published Date: Sep 12, 2019
Digital-born companies have challenged large long-established businesses across industries with newer data, AI-powered experiences, products/services. Sustained competitive advantage through customer ownership and seller power has since been significantly challenged and overturned. Customers are taking to newer AI and data-powered products/services in their pursuit of better experiences and exponentially higher value. This has triggered every company to challenge status-quo, unleash themselves from very structure of industry and embrace transformation in the new world. Data and AI have shaped themselves into a major economic force that is at the epicenter of transformation of every industry; through 3 horizons. Data, in the first horizon, was the key ingredient in driving more data-driven decisions. Data, in the second horizon, is playing a transformational role in the enterprises' pursuit of being Data Native Digital Native enterprise.
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     Infosys
By: NICE inContact     Published Date: Sep 18, 2019
Ready to step up your revenue in eight easy steps? Get this guide and start transforming your customer experience immediately. It’s helped other businesses reach up to 30% of their revenue goal – and it’ll work for your contact center too. This white paper includes strategies for: • Empowering and rewarding customer advocates • Encouraging and responding to customer feedback • Developing a plan for continuous improvement • Future-proofing processes and tools
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     NICE inContact
By: Ounce Labs, an IBM Company     Published Date: Dec 15, 2009
Today, when you make decisions about information technology (IT) security priorities, you must often strike a careful balance between business risk, impact, and likelihood of incidents, and the costs of prevention or cleanup. Historically, the most well-understood variable in this equation was the methods that hackers used to disrupt or invade the system.
Tags : ounce labs, it securitym it risk, software applications, pci dss, hipaa, glba, data security, source code vulnerabilities
     Ounce Labs, an IBM Company
By: StrongMail     Published Date: Jul 31, 2009
The rise of social media is intrinsically connected to email, which was itself the first social network. Email marketers must leverage this complementary channel to expand their reach beyond the email list, realizing the power of viral marketing in the social web.
Tags : strongmail, social media, email marketing, emarketing, roi, swyn, networks, social networking
     StrongMail
By: VanillaSoft     Published Date: Sep 08, 2010
VanillaSoft is used by thousands who need robust lead management software with CRM functionality but also need to power their inside sales reps and drive productivity by deploying best in class productivity tools.
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     VanillaSoft
By: Alcatel-Lucent     Published Date: Dec 02, 2009
Faster, more powerful and dense computing hardware generates significant heat and imposes considerable data center cooling requirements.
Tags : data center design and management, distributed computing, internetworking hardware, power and cooling
     Alcatel-Lucent
By: Esker     Published Date: Jan 08, 2019
Customer service is, was and always will be a top priority for companies. But today’s digital age has given rise to a new kind of customer with far different expectations — making customer service more complex than ever. Here’s the good news: By aligning People, Process & Technology (PPT), you can not only meet these new expectations, but exceed them by providing a more personalized and proactive customer experience. In this ePaper, you’ll learn how order processing automation helps you: • Create a more engaged, empowered staff • Eliminate low-value tasks like data entry • Provide 100% visibility into every order processed
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     Esker
By: SuccessFactors     Published Date: Aug 29, 2012
With the many ways that exist to reach job applicants, why is finding great candidates so difficult? This complimentary SuccessFactors white paper discusses six ways to connect with high-quality candidates. Download the white paper today.
Tags : successfactors, sap, best practices, recruiting manager, talent powerhouse, candidate search, applicant search, high-quality candidates
     SuccessFactors
By: Astaro     Published Date: Jan 19, 2011
Saint Joseph Abbey and Seminary College in Louisiana was using several separate products to help protect their network, filter content and monitor Internet usage. After installing the Astaro Security Gateway home use version, the solution quickly impressed with its usability and power.
Tags : astaro security gateway, saint joseph abbey, network protection, content filtering, monitoring
     Astaro
By: SAP     Published Date: Mar 02, 2017
Deploying a performance management system is a powerful catalyst for increasing employee and organizational performance. If not handled properly, however, organizations risk creating unnecessary administrative work which can diminish some of the benefits. A key challenge is to balance the tension between creating a fair and consistent evaluation process across the organization and measuring employee performance based on individual needs. What best practices should you follow to help strike the right balance? How have other leading organizations designed effective review forms and processes?
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     SAP
By: Dell PC Lifecycle     Published Date: Feb 13, 2018
Traditional PC lifecycle management is an inefficient and expensive process that will cost your business both time and money. Dell EMC’s PC as a Service (PCaaS) will transform your company’s approach to IT infrastructure. The cost of PC lifecycle management can be reduced by up to 25% by using PCaaS. Learn more about Dell solutions powered by Intel®. Intel Inside®. Powerful Productivity Outside.
Tags : productivity, migration, security, support, hardware, software, devices, dell
     Dell PC Lifecycle
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