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By: Infor     Published Date: Jan 03, 2011
For CDS Global, Infor CRM Epiphany Interactive Advisor is being used to create real-time customer profiles based on historical, personal, and contextual data. Using a combination of real-time analytics and business rules, the data is analyzed to identify the highest-impact offers in real time so that the CSR can make an attractive offer during the call.
Tags : infor, cds global, interaction advisor, real-time customer profile, analytics and business rules, crm solution, customer relationship management
     Infor
By: Infor     Published Date: Jan 06, 2011
The company's ultimate goal was to enhance the interaction among its CRM applications and maximize the value of each incoming call to create more personalized and profitable interactions with customers.
Tags : infor, bell cananda, crm application, interaction, customer service representatives, database, interactive/pr agencies, interactive marketing
     Infor
By: Infor     Published Date: Jan 06, 2011
For CDS Global, Infor CRM Epiphany Interactive Advisor is being used to create real-time customer profiles based on historical, personal, and contextual data. Using a combination of real-time analytics and business rules, the data is analyzed to identify the highest-impact offers in real time so that the CSR can make an attractive offer during the call.
Tags : infor, cds global, interaction advisor, real-time customer profile, analytics and business rules, crm solution, customer relationship management, interactive/pr agencies
     Infor
By: Adobe     Published Date: Nov 07, 2013
Think targeting ticks customers off? Actually, it’s quite the opposite. Studies show that 41% of consumers would consider ending a brand relationship because of irrelevant messaging.1 That’s why targeted and personalized content is more important now than ever before.
Tags : adobe, testing and targeting, targeted content, personalized content, target segments, targeting tips, important target facts, targeted campaigns
     Adobe
By: Adobe     Published Date: Nov 25, 2013
In this paper, we explore the IT management environment. How can you integrate document solutions across desktops, mobile apps, and the cloud to better meet business demands, without creating so much complexity that it causes IT to suffer? Please download to learn more.
Tags : it management environment, document integration, document security, mobile, mobile apps, personal devices, define data, mobile workforce
     Adobe
By: Adobe     Published Date: Nov 25, 2013
For the past several years, the nature of enterprise productivity has been forever changed by the new breed of mobile devices. Personal smartphones and tablets are everywhere. Gone are the days when every enterprise gave its employees a security-focused BlackBerry. Cloud-based productivity apps can be downloaded in seconds. Compared to even a few years ago, enterprises are operating in a new world. Please download whitepaper to learn more.
Tags : mobile devices, compatibility, cloud-based, enterprise, enterprise productivity, productivity apps, security-focused, smartphones tablets
     Adobe
By: Pega     Published Date: Apr 04, 2016
Millennials are different than any other generation before them. They are making major decisions later in life—from choosing a career, getting married, buying a home and yes, investing in life insurance. And while they are more tech savvy than their predecessors and want to make purchasing from any device of their choosing, they still value face-to-face interaction, contrary to popular belief. Insurance and financial companies need to understand the unique dynamics of the millennial generation in order to better service and exceed expectations of this growing consumer base. They need to meet their tech-savvy expectations, while also understanding Millennials still value one-to-one attention. In fact, 48% of Millennials said they would be more likely to make a speedy financial or insurance-related decision if a person who they trusted took the time to explain the benefits and risks. Download this whitepaper and learn how to better tap into the growing millennial market.
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     Pega
By: Pega     Published Date: Apr 04, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
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     Pega
By: Pega     Published Date: Apr 04, 2016
As the marketing landscape continues to shift and evolve, marketers are being tasked with a multitude of responsibilities, not the least of which involves adopting new platforms and strategies to operate in a real-time world and provide relevant content across every conceivable delivery platform. This has opened a whole new world of challenges—and opportunities—for marketers as personalization has been brought to the forefront of the strategy for many organizations. These requirements are making it all the more imperative for organizations to be able to craft robust experiences that are targeted to the needs and desires of all of their customers. In a world where customers have a multitude of options for nearly everything they are looking to purchase—and where new contenders are willing to offer almost anything to gain their business and loyalty if given the opportunity—the demand to know and effectively engage customers has never been greater. Download this whitepaper and discover how
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     Pega
By: Pega     Published Date: Aug 12, 2016
Governments are charged with the exceptional responsibility of representing public interests. Constituents want to access their government services through multiple channels, which means agencies must adopt constituent-centric services that allow a personalized, optimized, and automated customer journey.
Tags : pega, government services, collaboration, public interest
     Pega
By: Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017     Published Date: Nov 22, 2018
It is easy to get overwhelmed by the plethora acronyms (RTBs, DMPs,DSPs, SSPs, 1PD, 2PD, 3PD) and knowing when each of them come into play. Driven by data, Programmatic empowers modern marketers with the intelligence required to serve highly personalized ads. By bringing together First, Second and Third Party data at scale, you can target with increased precision and optimize campaigns in real-time. With tech platforms consistently pushing the boundaries of what’s possible in digital advertising, the time for marketers to lean into programmatic is now. Watch this 20 minute webinar with Mandar Dadegaonkar, an award-winning digital marketer and learn from his experience-based advise on: • how to get started and use programmatic tactics that work • insider secrets to boost ROI and improve campaigns • potential pitfalls to watch out for • guidelines for measurement and analytics
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     Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017
By: Oracle     Published Date: Feb 28, 2018
Le divisioni IT hanno utilizzato IaaS per liberare il personale da compiti ripetitivi quali la manutenzione dell’hardware e l’aggiornamento del software. Ma non sempre sono stati sfruttati i possibili vantaggi correlati al processo di adozione. Quasi un quarto delle aziende (il 22%) sostiene che se dovesse ripetere l’implementazione di IaaS, utilizzerebbe strumenti per la migrazione automatica. Oracle Ravello, ad esempio, permette alle aziende di trasferire automaticamente i carichi di lavoro dai data center esistenti alle piattaforme cloud senza costose o rischiose modifiche.
Tags : sfruttare, vantaggio, competitivo, sviluppare, innovazione
     Oracle
By: Oracle     Published Date: Mar 01, 2018
Le divisioni IT hanno utilizzato IaaS per liberare il personale da compiti ripetitivi quali la manutenzione dell’hardware e l’aggiornamento del software. Ma non sempre sono stati sfruttati i possibili vantaggi correlati al processo di adozione. Quasi un quarto delle aziende (il 22%) sostiene che se dovesse ripetere l’implementazione di IaaS, utilizzerebbe strumenti per la migrazione automatica. Oracle Ravello, ad esempio, permette alle aziende di trasferire automaticamente i carichi di lavoro dai data center esistenti alle piattaforme cloud senza costose o rischiose modifiche.
Tags : sfruttare, vantaggio, competitivo, sviluppare, innovazione
     Oracle
By: Oracle     Published Date: Mar 01, 2018
In tutto il mercato, stiamo vivendo tutti una trasformazione digitale con il cloud e l'interruzione digitale sta cambiando il modo in cui vengono gestiti gli affari, come funzionano le persone e come funziona l'economia del business. Tuttavia, non è privo di sfide e i team IT sono sempre alla ricerca di una soluzione che soddisfi le loro esigenze pur mantenendo gli investimenti esistenti. Questo video illustra in che modo l'infrastruttura-come-servizio di Oracle ti aiuta a migrare verso il cloud in un modo che ti consenta di compiere i primi passi verso la trasformazione aziendale senza influire sui tuoi carichi di lavoro correnti.
Tags : database oracle, enterprise, controllo qualità, data center, infrastruttura server, gestione archiviazione, oracle
     Oracle
By: EMC Converged Platforms     Published Date: Oct 22, 2015
Old Dutch Foods, known for its broad selection of snack foods in the midwest United States and Canada, was struggling to get the right products to the right places at the right time. Its data center included outdated physical servers, and batch processing meant that inventory would not be updated until the end of the day as opposed to real time. In addition, recovering from power outages and disk failures could frequently take up to two weeks. To modernize its data center, Old Dutch Foods invested in EMC Converged Infrastructure. The fast and easy deployment of two VCE VBlock® systems running JD Edwards, MS Exchange, mobile device apps, and operation of a backup site with replicated applications and data. This enhanced the IT department's responsiveness to the business, allowed them to shift to real-time inventory, and reduced CapEx and OpEx costs. Operations were simplified by reducing person-hours needed for infrastructure maintenance by 75 percent.
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     EMC Converged Platforms
By: EMC Converged Platforms     Published Date: Feb 01, 2016
Kimpton Hotels and Restaurants prides itself on the personalized connection between hotel staff and guests. In order to be successful, their IT infrastructure needs to be agile, secure, and reliable. After deploying EMC converged infrastructure from VCE, Kimpton achieved a 25 percent reduction in operating expenses, and they can now stand up virtual machines (VMs) in minutes to capitalize on business opportunities, compared to days or weeks with the old infrastructure. Read this customer case study to find out more about how Kimpton was able to reduce their costs while improving the performance of their IT environment.
Tags : vce, vblock, kimpton, converged infrastructure, legacy infrastructure, agile, availability, performance
     EMC Converged Platforms
By: Dell     Published Date: Aug 08, 2018
In order to keep pace with the growth of business mobility without falling prey to its potential risks, IT must be able to efficiently address complex issues ranging from service provisioning, device procurement, and security oversight. Why? Information workers need access to often sensitive information across a wide range of business applications and devices from wherever they are. In other words, security and privacy policies that doesn’t impede end-user productivity will empower workers and boost their performance. In July 2017, Dell commissioned Forrester to conduct a study of the 21st century workforce and how their new habits, attitudes, and workstyles are reshaping the world of work. With more personas in a single organization to cater to, businesses are failing to deliver against workforce demands. To get their tasks done, workers are circumventing security policies to get what they want, in their moment of need. Organizations have to understand the different behaviors across
Tags : 
     Dell
By: Akamai Technologies     Published Date: Apr 13, 2018
Today every business is focused on their customers, and finding ways to better understand and serve them with differentiated digital experiences. With all of the choices available, users have become highly demanding, and quickly lose patience and trust when web and mobile app experiences are poor. Today’s digital user demands rich, engaging content that is fresh, personalized, and fast. If your websites and mobile apps can’t deliver, they’re gone. This eBook will give you insight into: Monitor how users interact with your online applications by leveraging real user data Optimize behaviors that drive the most revenue impact across user locations and devices Validate whether the optimizations resulted in desired business outcomes using real-world situations
Tags : monitor, optimize, validate, digital, experiences
     Akamai Technologies
By: Akamai Technologies     Published Date: Apr 25, 2018
Today every business is focused on their customers, and finding ways to better understand and serve them with differentiated digital experiences. With all of the choices available, users have become highly demanding, and quickly lose patience and trust when web and mobile app experiences are poor. Today’s digital user demands rich, engaging content that is fresh, personalized, and fast. If your websites and mobile apps can’t deliver, they’re gone. This eBook will give you insight into: Monitor how users interact with your online applications by leveraging real user data Optimize behaviors that drive the most revenue impact across user locations and devices Validate whether the optimizations resulted in desired business outcomes using real-world situations
Tags : monitor, optimize, validate, digital, experiences
     Akamai Technologies
By: Akamai Technologies     Published Date: Apr 25, 2018
Today every business is focused on their customers, and finding ways to better understand and serve them with differentiated digital experiences. With all of the choices available, users have become highly demanding, and quickly lose patience and trust when web and mobile app experiences are poor. Today’s digital user demands rich, engaging content that is fresh, personalized, and fast. If your websites and mobile apps can’t deliver, they’re gone. This eBook will give you insight into: Monitor how users interact with your online applications by leveraging real user data Optimize behaviors that drive the most revenue impact across user locations and devices Validate whether the optimizations resulted in desired business outcomes using real-world situations
Tags : monitor, optimize, validate, digital, experiences
     Akamai Technologies
By: Salesforce Commerce Cloud     Published Date: Jul 11, 2016
Several disruptive forces are at work across the globe, bringing in a new type of consumerism that is as personal as it is participatory. What is the impact on retailers? They’ve been forced out of their comfort zone and must extend their brand experience to wherever consumers want. Download this special report from Salesforce Commerce Cloud, formerly Demandware, for more on the democratization of retail.
Tags : demandware, retail, democratization of retail, operating environment, growth, customer experience, consumerism
     Salesforce Commerce Cloud
By: 3D Systems     Published Date: May 15, 2019
La technologie de Frittage sélectif par laser (SLS) est au cœur d'une tendance croissante à la fabrication personnalisée de masse et au prototypage fonctionnel. La disponibilité de technologies de fabrication additive, de matériaux et de finitions adaptés transforme la fabrication. La fabrication thermoplastique numérique directe à partir de données numériques offre une qualité exceptionnelle tout en ouvrant la porte à de nouveaux paramètres de conception que n'autorise pas le moulage par injection.
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     3D Systems
By: Oracle     Published Date: Feb 28, 2018
In tutto il mercato, stiamo vivendo tutti una trasformazione digitale con il cloud e l'interruzione digitale sta cambiando il modo in cui vengono gestiti gli affari, come funzionano le persone e come funziona l'economia del business.
Tags : database oracle, enterprise, controllo qualità, data center, infrastruttura server, gestione archiviazione, oracle
     Oracle
By: DellEMC and Intel® Xeon® processor     Published Date: Apr 13, 2017
AEW Energie in Svizzera utilizza l'hyper-converged infrastructure per ridurre i tempi di gestione e liberare personale da dedicare ad attività specializzate.
Tags : case study, hyper-converged infrastructure, hyperconvergence, cut costs, time management
     DellEMC and  Intel® Xeon® processor
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