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By: Sitecore EMEA     Published Date: Jan 23, 2018
The global beauty company provides an exhilarating example of the power of context-driven commerce. When customers can rely on brands to achieve the outcomes that are important to them, brand owners can shift their focus from nonstop customer acquisition to long-term customer engagement. The Sitecore Experience Platform and the underlying Sitecore Experience Database are foundation technologies for IT organizations wanting to implement context-driven commerce environments that function elegantly today and into the future. Sitecore puts an end to digital retailers’ obsession with cart abandonment, replacing it with opportunities to delight customers with personal, meaningful commerce offers.
Tags : advertising, revenue, customers, social channels, sitecore
     Sitecore EMEA
By: Optimizely     Published Date: Apr 06, 2018
We live in the age of the consumer. Across touchpoints, customer expectations for digital interactions and brand experiences are evolving. Today, it is critical for organizations to deliver high-performing, personalized encounters across the customer journey. To drive innovation and stay competitive, organizations need to reorient towards the customer—which means being able to understand their needs, adapt to their expectations, and quickly make improvements. But pinpointing where to make iterations across your tactics and digital entities like websites and landing pages can be a difficult task—especially in today’s multi-touch environment.
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     Optimizely
By: Workday     Published Date: Feb 04, 2019
"Read now to learn about three key steps drawn from the “2018 Deloitte Global Human Capital Trends” report that emerging organisations can take to attract and retain top talent, including: ? Redefining careers ? Creating more personalised performance enablement to boost employee engagement ? Using data-driven technology and analytics to enhance business value "
Tags : workday, workforce technology, digital strategy
     Workday
By: WNS     Published Date: Jun 21, 2017
E-commerce which till a few years back was of peripheral significance to the CPG industry is now one of the biggest drivers of change and innovation in the sector. The numbers representing growth are quite staggering with McKinsey1 believing that the online space will account for anywhere from 10 to 30 percent of total industry sales growth in the next five years. This equates to a market opportunity of USD 15 Billion to USD 50 Billion. Given how digital is impacting every part of the CPG value chain, companies need to be awake to the emerging trends as they can potentially have a make or break effect. This article discusses key trends that will define the CPG space in days to come.
Tags : ecommerce, cpg companies, personalization, market mix modeling, digital media, integrated it infrastructure, predictive demand, agile supply chain
     WNS
By: WNS     Published Date: Jun 21, 2017
'Innovatively growing a consumer base, especially non-users' can be a challenging task for a CPG organization, looking for growth strategies in a world of discerning loyalty and fragmented markets. WNS designed a personalized consumer analysis framework that enabled a CPG major to successfully target non-user target segments, and enabled a two-fold growth in consumer base and revenue from sales.
Tags : consumer survey, data set, u&a studies, analysis, non-users, price optimization, brand affinity, cpg
     WNS
By: Proofpoint     Published Date: Aug 10, 2017
With data breaches at an all-time high, the time is now for organisations to identify and protect all personal EU data, and drive towards compliance to the GDPR–failure to do so will lead to significant disruption of business. What’s more, adhering to a compliance and standards based framework can ultimately help the business attract and retain more customers. In the case of the GDPR, compliance demonstrates the organisation’s investments in security, privacy, and customer care.
Tags : data audit, eu data, vendor risk, organisation, technology, archive management, messaging, content protection
     Proofpoint
By: Proofpoint     Published Date: Aug 21, 2017
Après des années de négociations, le règlement général sur la protection des données (RGPD) de l'Union européenne prendra effet le 25 mai 2018. Il abrogera la directive européenne relative à la protection des personnes physiques à l'égard du traitement des données à caractère personnel, vieille de 22 ans.
Tags : personne concernée, données à caractère personnel, responsable du traitement, sous-traitant, violation de données
     Proofpoint
By: Proofpoint     Published Date: Aug 21, 2017
Nach langjährigen Verhandlungen wird die Datenschutz Grundverordnung der Europäischen Union am 25. Mai 2018 in Kraft treten und die 22 Jahre alte EU-Datenschutzrichtlinie ersetzen. Hauptziel der neuen Verordnung ist es, den EU-Bürgern die Kontrolle über ihre personenbezogenen Daten zu geben. Sie reguliert, wie ihre Daten erfasst, verarbeitet, gespeichert, gelöscht und verwendet werden dürfen. Alle (lokalen und internationalen) Unternehmen, die in Europa geschäftlich tätig sind und personenbezogene Daten von EU-Bürgern verarbeiten, müssen diese neuen Regelungen einhalten.
Tags : datensubjekt, personenbezogene daten, datenverantwortlicher, datenverarbeiter, datenschutzverletzung
     Proofpoint
By: Proofpoint     Published Date: Aug 21, 2017
Bei BEC-Attacken werden häufig CFOs oder Mitarbeiter der Personal- bzw. Finanzabteilung oder der Lohnbuchhaltung gezielt angegriffen. Mit einer als „Spoofing“ bezeichneten Methode werden die Opfer getäuscht und davon überzeugt, dass die erhaltene E-Mail von ihrem Vorgesetzten, einem Kollegen, einem Lieferanten oder einem Geschäftspartner stammt. Der Betrüger fordert den Empfänger zur Tätigung einer Überweisung oder zur Weitergabe von Steuerunterlagen oder anderer vertraulicher Daten auf.
Tags : geschäftsführer, chief financial officer, personalabteilung, finanzabteilung, lohnbuchhaltung
     Proofpoint
By: Cisco     Published Date: Oct 08, 2018
Today more than ever, business wins depend on teamwork. And the teams that make things happen are bigger, more diverse, and more distributed than ever. People are working at home, in coffee shops, and on the road. They span multiple time zones. They use every imaginable device, relying heavily on their mobile phones. They grapple with deadlines because their tools don’t connect. With so much to manage, people are challenged to be truly present and focused in the moment. To make the most of each opportunity and maintain business momentum, they need tools that allow them to work intuitively. Effortlessly. That fade into the background, leaving them free to keep focused, stay engaged, get inspired, innovate. That allow them to connect as if they were in person, when they’re not. To learn from industry experts on how collaboration works, Download Report!
Tags : collaboration, workspace transformation, workforce transformation, virtual meetings, digital transformation, webex, webex meeting, webex teams
     Cisco
By: Genesys     Published Date: Oct 16, 2013
Enterprise Workload Management gets the right work to the right person at the right time, eliminating the outdated manual distribution of work model. Enterprise Workload Management finally gives organizations the ability to correlate the work that customer service interactions create in the front office -- with the best resource within the organization required to complete that work in the back office. Enterprise Workload Management ensures that the highest priority work is being handled by the right resource, and gives managers real-time visibility into when the work will be completed, as well as reports that show the outcomes of the work. Customers get notified when an order or application is processed instead of waiting to hear or having to repeated call back. Employees get specific coaching and training plans based on the results of their work.
Tags : contact center, customer service, customer relationship management, technology, business process management, bpm, crm
     Genesys
By: Oracle     Published Date: May 05, 2017
Den digitala transformationen påverkar alla aspekter av det moderna företaget. Tillgången till självbetjäningsfunktioner och andra personers åsikter och kunskaper i princip var som helst och på vilken typ av enhet som helst har i grunden förändrat vårt sätt att arbeta och leva.
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     Oracle
By: Oracle     Published Date: May 05, 2017
I commerciali vendono. I clienti acquistano. Il digital irrompe. Al giorno d’oggi, ogni persona del business deve gestire l’impatto della digital disruption.
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     Oracle
By: Oracle     Published Date: May 05, 2017
Alla yrkesverksamma personer måste idag hantera digital disruption. Kunderna har ett oöverträffat urval, de förväntar sig ytterst personanpassade upplevelser tillsammans med en alltmer avancerad inköpsväg, och väljer de företag som kan erbjuda ett relevant värde i varje steg.
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     Oracle
By: Oracle     Published Date: May 05, 2017
Los comerciales venden. Los clientes compran. Lo digital transforma. En el entorno actual de los negocios, cada persona debe saber gestionar el impacto de la “disrupción digital”.
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     Oracle
By: Oracle     Published Date: Aug 17, 2017
En este informe, Oracle Hospitality confía a Technomic la realización de un estudio entre más de 200 cadenas y operadores independientes. El objetivo es determinar cómo gestionan el control de costes de personal, inventario y prevención de pérdidas. ¿Cuáles son sus prioridades? ¿A qué principales problemas se enfrentan? ¿Cómo se pueden gestionar más eficazmente los costes?
Tags : gestión del personal, control del inventario, prevención de pérdidas, informes y análisis, previsión y presupuestos, gestión de cocina
     Oracle
By: Cisco     Published Date: Jun 04, 2015
Cisco and our partners can help agencies obtain secure networks, which help: • Reduce time between incident detection and response • Empower field personnel to make decisions based on all available information • Disseminate the right information to the right people at the right time
Tags : public safety, disaster response, networking
     Cisco
By: Infomatica     Published Date: Mar 05, 2014
It’s no secret—healthcare is transforming. The transition to value-based care is well underway; healthcare players are feeling the impact and each has a role to play, including you! Moving to a value-driven model demands agility from every person, process and technology. These changes are generating more data than ever, there is a lot of data, in fact IDC Global Health Insights predicted that over the next 10 years, the amount of digital healthcare data created annually will grow 44 fold. Organizations that lead the pack and succeed will be those where clinicians, business leaders and patients are empowered with access to clean, safe and connected data. Learn more about your role in putting information to work…
Tags : healthcare, technology, business, manage data, hospitals, performance management, value based care, consumerism
     Infomatica
By: Monetate     Published Date: Sep 30, 2014
Personalization. It’s about the hottest topic out there for digital marketers. If you’re going to do it, though, you need to know with which customers you should start your personalization efforts. Which means you need to know which of your customers are most valuable—not always an easy task. This white paper will teach you how to identify your most valuable customers, create a personalized experience for them, optimize that experience, and begin the process again with another customer segment. Also included are three real-life examples of companies that found their most valuable customers, focused on personalizing their relationships with them, and drove additional business, increased customer loyalty and improved customer retention.
Tags : personalization, customer retention, customer loyalty, digital marketers, email marketing, interactive marketing, business intelligence, market research
     Monetate
By: Monetate     Published Date: Sep 30, 2014
Real-time marketing is one of those buzzwords that sounds good. But, when you ask someone what it means, you get a pretty fuzzy answer. So, we decided to clarify that answer with exclusive research, produced in association with Econsultancy, that provides a snapshot of the real-time marketing landscape in 2014. Inside this report, you’ll learn how to leverage best real-time marketing practices to drive better customer experiences and increased revenue.
Tags : real-time marketing, exclusive research, marketing landscape, personalized messages, web analytics, business intelligence, market research, usability
     Monetate
By: Salesforce Pardot     Published Date: Sep 09, 2014
From social selling to personalized sales messages, the tips on the following pages will help your sales reps prioritize the automation features that they’ll find the most useful. Understand the benefits for the different types of sales team members, including Business Development Reps (or cold-callers), Account Executives, and Sales Managers — then get ready to put what you’ve learned into practice!
Tags : marketing automation, marketing team, sales team, b2b, lead nurture, lead qualification, social data, selling process
     Salesforce Pardot
By: MobileIron     Published Date: Sep 22, 2014
The explosive popularity of mobile devices and apps offers a tremendous opportunity for any enterprise to become a “Mobile First” organization — one that views mobility as the most important business enabling technology today. Mobile First organizations understand that the Bring Your Own Device (BYOD) trend is here to stay and is fueled by users who expect total flexibility in managing their professional and personal business wherever they are, on their device of choice. However, the ability to securely and cost-effectively enable BYOD presents a significant challenge for even the most forward-thinking companies.
Tags : mobile devices and apps, mobile first, total flexibility, enterprise, cost-effectively enable byod
     MobileIron
By: LifeLock     Published Date: Mar 02, 2015
Every interaction, every communication, every touch point creates a digital breadcrumb — a piece of data that can put people at greater risk of identity theft. This paper from Forrester Research compares various segments and demographics to understand which groups are at the greatest risk of identity theft.
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     LifeLock
By: Mimecast     Published Date: Apr 20, 2016
Mimecast conducted a whaling attack survey with 500 organizations around the globe and the results were alarming.
Tags : mimecast, data breach, personalized emails, network defenses, cyber threats, fraud protection, email security, security threats
     Mimecast
By: Mimecast     Published Date: Jun 02, 2016
Email impersonation attacks—also known as CEO fraud or whaling attacks—are a growing concern for organizations of any size. These scams have led to more than $2.3 billion in losses over the last three years.* Think you’re safe on your own? Snap out of it! Download the new Mimecast E-book Whaling: Anatomy of an Attack to learn the facts about these damaging and costly threats—and how you can stop them. *US Federal Bureau of Investigation, 4/2016
Tags : mimecast, whaling, phishing, email attacks, email security, internet security, security
     Mimecast
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