RSS feed Get our RSS feed

News by Topic

ip technology

Results 151 - 175 of 413Sort Results By: Published Date | Title | Company Name
By: Genesys     Published Date: Dec 11, 2013
Read Now: The Automatic Call Distributor (ACD) is no longer a core component in the contact center and has become a costly technology that is difficult to manage in a distributed enterprise environment. If you are looking to move away from your legacy call center infrastructure — to a modern, multi-channel Contact Center this white paper gives you a blueprint to modernization and replacing your ACD. Read this insightful resource to learn how building a multi-channel contact center based on IP/SIP technology can enable you to: • Enhance Customer Experience • Virtualize your customer service environment • Reduce Total Cost of Ownership (TCO) Get this whitepaper for best practices, and integration guidelines to help you transition to a modern, SIP/IP-based contact center environment. Read Now.
Tags : automatic call distributor, acd, contact senter, legacy call center infrastructure, multi-channel contact center, ip/sip technology, total cost of ownership, tco
     Genesys
By: Gleanster     Published Date: Nov 10, 2011
This Gleansight benchmark report is based on the experiences of 387 companies and includes the following sections: Reasons to Implement, Challenges, Value Drivers, Core Technologies and Success Story. It also includes a Vendor Landscape with descriptions, rankings and analysis of 39 solution providers. Social intelligence is being increasingly used today to describe the next rung on the evolutionary ladder of listening to and acting upon consumer conversation on the social web. That rung maps to a number of technology innovations. Chief among them are improved capabilities around analyzing and integrating all sources of voice-of-the-customer data to generate more actionable insights. Social intelligence also speaks to an emerging corporate mindset regarding the strategic importance of social data and the need to better capitalize upon it. This Gleansight benchmark report reveals how Top Performers are achieving success when it comes to the incessant quest to extract customer insights and take actions that ultimately translate into revenue growth, cost reduction, risk reduction and relationship enhancement.
Tags : social intelligence, marketing, social media, gleanster, business intelligence, market research, usability, social media marketing
     Gleanster
By: Gleanster     Published Date: Dec 14, 2011
This benchmark report is 26 pages and is based on the experiences of 319 companies. It includes the following sections: Reasons to Implement, Challenges, Value Drivers, Core Technologies and Success Story. It also includes a Vendor Landscape section with company descriptions, analyst commentaries and comparative rankings for 47 technology solution providers.
Tags : gleanster, marketing, email marketing, personalization, b2b, customers, email campaigns, web analytics
     Gleanster
By: Gleanster     Published Date: Dec 14, 2011
This benchmark report is 28 pages and is based on the experiences of 389 companies. It includes the following sections: Reasons to Implement, Challenges, Value Drivers, Core Technologies and Success Story. It also includes a Vendor Landscape section with company descriptions, analyst commentaries and comparative rankings for 41 technology solution providers.
Tags : gleanster, social media, marketing, engagement, social media marketing, customer relations, interactive marketing, web analytics
     Gleanster
By: Global Payments     Published Date: May 02, 2019
In just a few decades we've gone from face-to-face, catalog and phone omnichannel: endless retail/multiple ways to buy and receive goods. That change has expolded sales.  Download this interesting Infographic to see more.
Tags : ecommerce, secure buying, global payments, automatic payments, online shopping, luxury goods, retail, wechat pay
     Global Payments
By: Google     Published Date: Apr 26, 2018
No one in today’s highly connected world is exempt from security threats like phishing, ransomware, or denial-of-service (DoS) attacks. Certainly not Google. Google operates seven services with more than one billion active users each (including Google Search, YouTube, Maps, and Gmail). We see every type of attack, bad software, and bad actors—multiple times a day—and we’re proud of what our people, processes, and technology do to stop them. Google has published more than 160 academic research papers on computer security, privacy, and abuse prevention and has privately warned other software companies of weaknesses discovered in their systems. Within Google, we enforce a zero-trust security model, which monitors every device on the internal network.
Tags : 
     Google
By: Groove     Published Date: May 16, 2018
From equipping them with accurate data to efficiency-driving tools to impactful training, you want to find the best systems to help your reps soar. As the market floods with technology (and a lot of lofty claims), it may be tough to know what you actually need and where to start your research process to help — not hinder — your team. You’ve probably heard a lot of buzz about sales engagement platforms, and there are quite a few to choose from. But what is it? What does it do? In sales, time is money. If you find that your team’s time is tied up in manual or administrative tasks, consider looking into a sales engagement platform. The right sales engagement platform will power outreach quality and quantity, ultimately helping your team crush their goals and boost the bottom line. In this guide, we’ll help you think through what features you should look for and what questions to ask as you begin to compare your options.
Tags : 
     Groove
By: Group M_IBM Q1'18     Published Date: Feb 09, 2018
Marketing and technology partners must collaborate as never before in order to delight and engage customers “in the moment.” Previously stove-piped functions are starting to work together to take a holistic approach to create great digital experiences at enterprise scale, but organizations see the need for more work to create relevant, integrated digital customer experiences in real time. IBM commissioned Forrester Consulting to discover how developers and marketers are working together to provide customers exceptional digital experiences reliably, quickly, and seamlessly. The study found that while the mandate to collaborate has been heard, there is still work to be done to move to the next level and put in place technology, processes, and culture to create digital customer experience in real time.
Tags : digital experience, ibm digital, digital experience software
     Group M_IBM Q1'18
By: Group M_IBM Q119     Published Date: Jan 08, 2019
The discipline of data quality assurance ensures that data is "fit for purpose" in the context of existing business operations, analytics and emerging digital business scenarios. It covers much more than just technology. It includes program management, roles, organizational structures, use cases and processes (such as those for monitoring, reporting and remediating data quality issues). It is also linked to broader initiatives in the field of enterprise information management (EIM), including information governance and master data management (MDM)
Tags : 
     Group M_IBM Q119
By: Group M_IBM Q2'19     Published Date: May 23, 2019
Defense and intelligence agencies want to leverage the data they collect so they can use artificial intelligence to enhance readiness – but most who run these programs don’t know how to get started and find it difficult to make the business case to their leadership. In this research report, created by GovLoop in partnership with IBM, which provides innovative technology solutions for national security and military intelligence, you’re going to learn where your peers stand—and some practical tips on how to get started—even if you think your data is “dirty” or not ready for advanced applications.
Tags : 
     Group M_IBM Q2'19
By: Group M_IBM Q3'19     Published Date: Aug 05, 2019
The possibilities for the machine-augmented future are endless — but while artificial intelligence has become ubiquitous in the commercial world, its adoption in government has been slow. This toolkit will help agencies identify the necessary steps to embark on an AI journey — and provide tips for government innovators to easily progress from crawling and walking to the running stage with the technology.
Tags : 
     Group M_IBM Q3'19
By: HERE Technologies     Published Date: Mar 22, 2019
As supply chain technology stacks become more complex, diverse and defined by legacy system integrations, Application Program Interfaces (APIs) are becoming essential to making stacks scale, allowing supply chain managers to better meet the demands of the new generation of consumers. Innovative location APIs that provide supply chain stacks and applications with greater agility, contextual intelligence, real-time data implementation, speed and scale are turning the process of moving goods from A to B into a well-orchestrated exercise in precision. Introducing new technology into an organization can sometimes be daunting. As one of the world’s leading location platforms, HERE shares insights and tips to streamline the supply chain technology integration across the whole organization.
Tags : auto, mapping, location data
     HERE Technologies
By: HERE Technologies     Published Date: Jul 11, 2019
Supply chain managers are increasingly leveraging location intelligence and location data to raise visibility throughout their whole logistics process and to optimize their delivery routes. Leveraging this data requires an ever-more-robust technology stack. As supply chain technology stacks become more complex, diverse and defined by legacy system integrations, Application Program Interfaces (APIs) are becoming essential to making stacks scale, allowing supply chain managers to better meet the demands of the new generation of consumers. Innovative location APIs provide supply chain stacks and applications with: Greater agility Contextual intelligence Real-time data implementation Speed Scale Introducing new technology into an organization can sometimes be daunting. As one of the world’s leading location platforms, HERE shares insights and tips to streamline the supply chain technology integration across the whole organization.
Tags : here technologies, supply chain, mapping
     HERE Technologies
By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
If you’re a small-to-midsized business (SMB), you know that you’re operating in a fast-paced, ever-changing business environment. Customers want their demands met instantly, and increasing competition multiplies the pressure you’re under. If you can’t deliver, you can be sure somebody else will. Fortunately, the technology landscape is changing the way you do business. Mobility, social media, and Big Data are leveling the playing field and making it possible for companies like yours to access more sophisticated technology, reach bigger audiences, target their messages, and innovate in their offerings. Yet nothing has changed the landscape so much as the cloud.
Tags : business environment, business management, social media, information technology, data security
     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: Mar 26, 2018
Modern storage arrays can’t compete on price without a range of data reduction technologies that help reduce the overall total cost of ownership of external storage. Unfortunately, there is no one single data reduction technology that fits all data types and we see savings being made with both data deduplication and compression, depending on the workload. Typically, OLTP-type data (databases) work well with compression and can achieve between 2:1 and 3:1 reduction, depending on the data itself. Deduplication works well with large volumes of repeated data like virtual machines or virtual desktops, where many instances or images are based off a similar “gold” master.
Tags : 
     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: May 11, 2018
Digital transformation (DX) is a must for midsize firms (those with 100 to 999 employees) to thrive in the digital economy. DX enables firms to increase competitive advantage through initiatives such as automating business processes, creating greater operational efficiencies, building deeper customer relationships, and creating new revenue streams based on technology-enabled products and services. DX is a journey, and it starts with firms embracing an IT-centric vision that guides a data-driven, analytics-first strategy. The outcome of DX initiatives depends on the ability of a firm to efficiently leverage people (talent), process, platforms, and governance to meet the firm’s business objectives.
Tags : 
     Hewlett Packard Enterprise
By: HP     Published Date: Sep 02, 2015
Service virtualization enables development and test teams to simulate and model the dependencies of unavailable or limited services and data. Voke conducted a survey of 505 participants from technology and non-technology companies to explore their use of service virtualization and its results. Organizations using service virtualization experienced fewer defects, reduced software cycles, and increased customer satisfaction. The 2015 Service Virtualization Market Snapshot™ REPORT by Voke Research provides real-world data to help you justify the investment in service virtualization.
Tags : analytics software, application management, application performance, cloud applications, cloud virtualization, service virtualization
     HP
By: HP - Enterprise     Published Date: Oct 16, 2008
If your company stores or processes credit card information, you must be able to demonstrate compliance with the Payment Card Industry (PCI) Data Security Standards (DSS). These standards include requirements for security management, policies, procedures, network architecture, design, and other critical protective measures. They also include one very prescriptive requirement:  Section 6.6 mandates that organizations secure all Web applications by conducting a code review or installing an application layer firewall. Companies have had a very difficult time passing the other parts of Section 6 and they have experienced a rising number of data breaches. Unless companies take 6.6 seriously, PCI compliance failure rates, and data breaches, will continue to grow.  Read this whitepaper to gain an overview of best practices to pass Section 6.6 and an understanding of the technology available to you.
Tags : business risk, security, application security, audit, risk, vulnerabilities, fortify, fortify software
     HP - Enterprise
By: HP and AMD     Published Date: Nov 08, 2011
This Technology Spotlight discusses the changing nature of IT and how blade server technology combined with virtualization is becoming the foundation of the distributed IT environment.
Tags : amd, data center, tco, total cost of ownership, it organization, data center, technology decision
     HP and AMD
By: HP and Intel® Xeon® processors     Published Date: Feb 10, 2012
In this paper sponsored by HP and Intel, we examine each of the major technologies in the Information Supply Chain that should be considered as part of an integrated strategy and then show how they interrelate.
Tags : amd, data center, tco, total cost of ownership, it organization, data center, technology decision, storage
     HP and Intel® Xeon® processors
By: HP Enterprise System     Published Date: Apr 03, 2014
SAP HANA Operational Reporting Rapid-Deployment Solution: Ensure optimal performance while providing finance, sales, purchasing, shipping, and master data reports using SAP in-memory technology.
Tags : sap hana, as a service solution, solutions, cost effective, operational management, accelerate value
     HP Enterprise System
By: HP Inc.     Published Date: Jun 13, 2018
Custom dollmaker LookReal wants to break the grip that mass manufacturers hold on the toy industry. Learn how the Spanish company is using HP Multi Jet Fusion 3D printing technology to make personalized dolls at a competitive price point, and aspires to reach a global audience with a new approach to production. Read the case study
Tags : 
     HP Inc.
By: HP Inc.     Published Date: Jun 20, 2019
Technological advancements are driving the need for CIOs to adapt and elevate their skill sets. In this article, we look at what it takes to be an effective and successful CIO in today’s rapidly automating, data-driven economy.
Tags : 
     HP Inc.
By: HP Service Management     Published Date: Sep 03, 2008
In this first chapter of "The Shortcut Guide to IT Service Management and Automation," you will be led through a step by step analysis of your company's IT and business relationships, providing you with a basis for a strategic plan to turn service lifecycle management into a valuable business asset. Author and compliance expert Rebecca Herold demonstrates how technology acts as a strategic differentiator by enabling business growth, driving operational efficiencies to lower maintenance costs, optimizing outcomes, and reducing IT risks.
Tags : itil, itil v3, bsm, bsa, dca, itsm, it service management, operations
     HP Service Management
By: HPE Intel     Published Date: Mar 15, 2016
As more enterprises adopt technologies such as cloud, mobile, and analytics to help achieve strategic competitive advantage, CIOs and IT managers must support business-critical processes at a very high level across the enterprise. At the same time, IT organizations must manage complex hybrid IT infrastructures that include both cloud and on-premises technologies from multiple vendors and support providers. IDC believes that to tackle these challenges, IT organizations should look to support providers for comprehensive offerings to help optimize IT operations and improve the efficiency of IT service delivery. In addition, IDC recommends that IT organizations looking to manage rapid change in today’s IT landscape consider support providers with a record of innovative support services and a focus on advanced technology in support delivery.
Tags : 
     HPE Intel
Start   Previous    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.

Related Topics