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By: F5 Networks Singapore Pte Ltd     Published Date: Jun 18, 2019
Have you ever wished for an army of clones to do all your thankless tasks and chores? Well, that fantasy is becoming a reality—at least on the Internet. And while they may not be actual clones, bots have begun doing lots of digital dirty work. Managing your relationship with bots—good and bad—has become an inherent part of doing business in a connected world. With more than half of online traffic initiated by autonomous programs, it’s clear that bots are a driving force of technological change, and they’re here to stay. As bot technology, machine learning, and AI continue to evolve, so will the threats they pose. And while some bots are good, many are malicious—and the cybercriminals behind them are targeting your apps. Preparing your organization to deal with the impact of bots on your business is essential to developing a sustainable strategy that will enable you to grow as you adapt to the new bot-enabled world.
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     F5 Networks Singapore Pte Ltd
By: Rosetta Stone     Published Date: Aug 18, 2016
Baldwin County Public Schools has built a curriculum that includes preparing students for the world of intelligent machines and empowering them to participate in the global community through language acquisition. The district sought a technology-based solution to provide students with the opportunity for long-term language learning.
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     Rosetta Stone
By: Pega     Published Date: Apr 04, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
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     Pega
By: Pega     Published Date: May 24, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
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     Pega
By: LogicNow     Published Date: Mar 10, 2016
Focusing your managed services business on cybersecurity creates several opportunities to increase margins; most significantly, by implementing layers of security at client sites you can reduce costly security-related issues. In this whitepaper we highlight the reasons why an effective cyberdefense strategy should involve multiple layers of technology and detail why customer disruption is a revenue killer in world of the managed service provider (MSP).
Tags : managed services, cyber security, logicnow, cyberdefense, security
     LogicNow
By: IBM     Published Date: Sep 30, 2013
A transformation is taking place in how people interact and how relationships form and develop and this is changing the way we socialise, the way we work and the way we engage with our customers. The new normal is that customers are leading the conversations that define your brand, competitors are crowd-sourcing ideas to bring new offerings to market and employees are using social media in all facets of their lives, including work. This shift in technology and human behaviour presents an opportunity for organisations to improve everything from reinventing customer relationships to how work gets done. A Social Business embraces networks of people to create business value and activates networks of people that apply relevant content and expertise to improve and accelerate core and ad hoc processes, delivering unprecedented return for the time invested.
Tags : ibm, ibm global business services, social media, social business
     IBM
By: IBM     Published Date: Jul 07, 2014
A transformation is taking place in how people interact and how relationships form and develop and this is changing the way we socialise, the way we work and the way we engage with our customers. The new normal is that customers are leading the conversations that define your brand, competitors are crowd-sourcing ideas to bring new offerings to market and employees are using social media in all facets of their lives, including work. This shift in technology and human behaviour presents an opportunity for organisations to improve everything from reinventing customer relationships to how work gets done. A Social Business embraces networks of people to create business value and activates networks of people that apply relevant content and expertise to improve and accelerate core and ad hoc processes, delivering unprecedented return for the time invested.
Tags : ibm, social business, smarter workforce, social media, interact, technology, customer relationships, emerging marketing
     IBM
By: Absolute Software     Published Date: Feb 14, 2012
Committed to providing a first class education for the "whole child", Bensalem Township School District's technology team has innovated the learning experience with "technology infused instruction". Read this case study to find out how!
Tags : bensalem, power management, innovation, interactive, engaging, education
     Absolute Software
By: iCIMS     Published Date: Jan 17, 2014
This webinar from iCIMS will show you how to equip your talent team with the proper screening technology, stay in compliance with HR regulations, and best practices for pre and post hire candidate screening.
Tags : icims, talent management, new hires, hiring, finding new employees, screening, new candidates, hr issues
     iCIMS
By: Success Factors     Published Date: Jul 27, 2012
HR leaders hear lots of talk about "getting a seat at the table" among the leadership functions of an organization. But what does "getting a seat" really mean? Simply put, CEOs are demanding a more strategic approach in managing today's workforce needs, as well as in planning for future needs. As an HR leader, how can you take ownership of the talent strategy in your organization? It's time for you to find out. Talent can move the needle in your organization. By exploring six best practices that all HR leaders should follow, this complimentary guide shows you how to earn the respect of fellow business leaders. Download it today.
Tags : success factors, sap, best practices, talent problems, talent strategy, talent management, business leadership, hr leaders
     Success Factors
By: Genesys     Published Date: Oct 16, 2013
Presumably, service-oriented businesses already have customer relationship management (CRM) and business process management (BPM) systems in place that create workflows and processes. However, traditional systems aren't enough - they often result in blind spots in the completion of work processes. To meet the increasing demands of customers in today's fast-paced marketplace, you need a way to manage these efficiency gaps - to effectively assign work and monitor completion. In other words, you need workload management. Download this resource to get a more in-depth look at the shortcomings of traditional customer service processes, and learn how enterprise workload management can help you overcome these issues as well as: • Create a holistic view • Increase flexibility • Reduce cost • And more
Tags : contact center, customer service, customer relationship management, technology, business process management, bpm, crm
     Genesys
By: SAS     Published Date: Jun 05, 2017
"The connected customer is an individual who is intimately connected to the data, outcomes, decisions and staff associated with any relationship to an organization.  To create personalized experiences, companies across all industries must pursue a more connected relationship with their customers through technology and processes focused on delivering relevant personalized experiences whenever possible. In this report, Blue Hill explores the key traits associated with supporting the connected customer through the internet of things, and provides guidance on why the internet of things will be essential across the general business landscape. "
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     SAS
By: IBM     Published Date: Sep 18, 2008
When bound to regulation and compliance, process manufacturers find opportunities to grow through enterprise resource planning (ERP). However, 50% of process manufacturers execute non-integrated ERP strategies. This Aberdeen Group research study reveals best practices to help you adapt or select an ERP vendor that improves your business performance.
Tags : erp, enterprise resource planning, cindy jutras, process, process industry, chemical, food and beverage, food
     IBM
By: Taleo     Published Date: Jan 25, 2012
This paper outlines a 12 step methodology for building critical talent pipelines and provides insights into strategy and initiatives. It also describes the process and technology support that delivers Talent Intelligence information from defining roles to refining execution.
Tags : taleo, human resources, talent, employee, talent management, hr management
     Taleo
By: Alacritech     Published Date: Aug 21, 2009
IP storage using Internet SCSI (iSCSI) provides opportunity for many organizations looking to extend existing Fibre Channel SANs to stranded servers, or looking to deploy Ethernet-based SANs. It can reduce costs by allowing IT managers to take advantage of existing, familiar Ethernet networks. Often the biggest complaint white new technology like iSCSI is its ability to provide more than simple functionality and connectivity.
Tags : internet scsi, ip storage, ip networks, fiber channel, fibre channel, san, storage area networks, iscsi
     Alacritech
By: MemSQL     Published Date: Nov 15, 2017
FREE O'REILLY EBOOK: BUILDING REAL-TIME DATA PIPELINES Unifying Applications and Analytics with In-Memory Architectures You'll Learn: - How to use Apache Kafka and Spark to build real-time data pipelines - How to use in-memory database management systems for real-time analytics - Top architectures for transitioning from data silos to real-time processing - Steps for getting to real-time operational systems - Considerations for choosing the best deployment option
Tags : hardware trends, data pipelines, database management, architectures, technology
     MemSQL
By: KPMG     Published Date: Sep 13, 2018
Companies are facing more complex challenges than ever, requiring a variety of disciplines to come together to set a future vision and strategy. Historically, says Alec Binder, director, advisory at KPMG, these challenges have been treated as technology problems that can be solved simply by buying a better platform or solution. However, as explained in Part 1 of this series on KPMG’s Technology Strategy and Selection (TSS) framework, that outlook often does not drive the outcomes or the value that companies are expecting. For large transformations, a business-driven, technology-support effort is becoming an imperative, not a nice-to-have. The modular approach of the TSS framework allows for the right services and business ideas to be brought in seamlessly and holistically — toward setting a future vision and choosing technology that truly drives change.
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     KPMG
By: Dell EMC     Published Date: Nov 03, 2016
What place should solid-state storage assume in your IT architecture? And what are the best options for the average data center to maximize the value of flash? This paper explores the current state of the technology, its common applications, innovations in solid-state chip technology, choices in solid-state drives and dispels the four most common myths surrounding flash. Discover how you can cost-effectively leverage this rapidly maturing technology.
Tags : solid-storage, nvm, nand, ssd
     Dell EMC
By: MineralTree     Published Date: Jan 14, 2015
Yes, your company is a ripe target for fraud - but it doesn't have to be. Cybercriminals love small to medium businesses, since they have more money in their bank accounts than individuals, but often lack the sophisticated technology and vigilant processes of larger organizations. Gartner estimates that more than 10 percent of small businesses have had funds stolen from their bank accounts.
Tags : mineraltree, online fraud, business, damage, technology, bank, accounts, theft
     MineralTree
By: Allscripts     Published Date: Oct 20, 2014
Download this case study to learn how Allscripts Professional solutions have helped Cornerstone Medical Care in Brandon, Florida negotiate value-based contracts, accounting for a seven-figure increase in revenue.
Tags : allscripts, health information technology, reduce paperwork, technology core, value based care, value based contracts, risk based contracts
     Allscripts
By: Allscripts     Published Date: Feb 18, 2015
Download this case study to learn how Allscripts Professional solutions have helped Cornerstone Medical Care in Brandon, Florida negotiate value-based contracts, accounting for a seven-figure increase in revenue.
Tags : allscripts, health information technology, reduce paperwork, technology core, value based care, value based contracts, risk based contracts
     Allscripts
By: Allscripts     Published Date: Oct 20, 2014
Download this case study to learn how Allscripts Professional solutions have enabled Pulmonary Associates of Richmond to meet Meaningful Use, earning incentives of $714,000.
Tags : allscripts, pulmonary associates, health information technology, reduce paperwork, technology core, value based care, value based contracts, risk based contracts
     Allscripts
By: Liaison Technologies     Published Date: Aug 15, 2011
This Case Study provides useful lessons for combining e-commerce with cloud computing. See what Liaison Technologies can do for your business...
Tags : gartner, liaison, cloud, cloud computing, fine appers, csb, brokerage, technology
     Liaison Technologies
By: Liaison Technologies     Published Date: Aug 22, 2011
This Case Study provides useful lessons for combining e-commerce with cloud computing. See what Liaison Technologies can do for your business...
Tags : gartner, liaison, cloud, cloud computing, fine appers, csb, brokerage, technology
     Liaison Technologies
By: Fiserv     Published Date: Jul 09, 2018
Cash may be popular with consumers, but it often presents challenges and extra costs for retailers. Manually handling, counting, reconciling and depositing cash every day, or multiple times a day, can be expensive. Smart safe technology and automated cash handling can help and benefit all areas of your business – from Finance to Operations to Loss Prevention – but, more importantly, your customers. Read this eBook to learn the four key benefits of automated cash handling: • Maximize your cash flow • Gain more flexibility with open systems • Reduce shrinkage and reconciliation • Care for customers instead of counting cash
Tags : cash automation, smart safe, cash handling, cash-in-transit, cash management, cit, cash vault, cash counting
     Fiserv
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