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By: MobileIron     Published Date: Aug 04, 2016
Mobilität ist Fakt und verwandelt die Geschäftsabläufe in jeder Branche in jedem Teil der Welt. Für Unternehmen, die sich bisher auf monolithische Großrechneranwendungen verließen, bedeutet der Übergang zur Mobiltechnologie in vielerlei Hinsicht eine ähnliche Herausforderung wie die Navigation in unwegsamen Gelände. Wie entscheiden Sie beispielsweise, welche Apps und welche Funktionen Sie zuerst bereitstellen und wie Sie die richtigen Ressourcen und Tipps zur Unterstützung Ihrer mobilen Ziele finden? Damit Sie mit Ihrer Mobilitätsstrategie erfolgreich sind, definiert diese Anleitung wichtige Tipps und Empfehlungen in allen vier Phasen des Lebenszyklus einer mobilen App: Entwurf, Entwicklung, Bereitstellung und Wartung. Diese Anleitung eignet sich ideal für Unternehmen, die bereit sind, nach der Bereitstellung einfacher Apps wie E-Mail und Kalender auf Mobilgeräten den nächsten Schritt zu tun. Die Anleitung enthält auch Hinweise zur Bereitstellung und Wartung vorhandener mobiler Apps.
Tags : mobile apps, best practices, mobileiron, phones
     MobileIron
By: Panasonic     Published Date: Aug 04, 2016
Whether deploying, securing or managing mobility solutions in a professional environment, enterprise leaders must go to great lengths to ensure their investments are effective and easily assimilated into their existing workflows. In order to avoid encountering challenges with rugged mobile devices and other specialist mobile solutions, it is crucial for businesses with field workforces to leverage services and partners that can help them instill strategic best practices across the entire spectrum of mobilization, including security and data protection, installation and integration, training, maintenance and warranties, and proper disposal of old assets.
Tags : mobile devices, mobility, managing mobility, best practices, productivity
     Panasonic
By: IBM     Published Date: Jul 28, 2016
Read this white paper to discover how predictive analytics and cognitive commerce make it possible to get instant access to integrated information and actionable insights so you can deliver superior-and profitable-interactions with customers. You'll learn: What it takes to uncover hidden trends and explore relationships across disparate data sources using natural language queries Ways to use in-depth insight to create highly relevant campaigns and content that's aligned with individual customer behaviors and preferences How to take product recommendations to new levels of accuracy with pinpoint prediction and targeting.
Tags : ibm, commerce, analytics, business insight, business analytics, business advisor, commerce data, predictive analytics
     IBM
By: IBM     Published Date: Jul 27, 2016
IBM i2 Enterprise Insight Analysis helps analysts and investigators turn large data sets into comprehensive intelligence, in near real-time. With the help of advanced analytics and visual analysis capabilities, analysts can uncover hidden connections, patterns and trends buried in disparate data. Equip analysts and those on the front line with the tools they need to generate actionable intelligence, with mission critical speed.
Tags : ibm, cyber threat analysis, ibm i2 enterprise insight analysis, cyber security, business intelligence, security
     IBM
By: PatSnap     Published Date: Jul 25, 2016
IP data can be used for a lot more than traditional patent searching. In this white paper we look at how the insights from IP can be used to identify and mitigate risks. And we used virtual reality as our guide.
Tags : virtual reality, vr headset, oculus rift, head mounted display, immersive experience, microsoft
     PatSnap
By: SAP     Published Date: Jul 18, 2016
The workforce and the workplace are changing, and HR needs to evolve with them – to better manage a multigenerational talent pool, legions of external workers, and dispersed teams that collaborate digitally across time zones and cultures. Read the best practices guide to learn how to transform HR.
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     SAP
By: Revana     Published Date: Jul 13, 2016
Paid search marketing has come a long way from keyword searches. Thanks to advances in technology, brands are shifting from targeting keywords to targeting people at key moments. Additionally, Google recently made significant changes to its search engine results pages. Right-rail ads have vanished and Google Shopping ad units are displayed more prominently on mobile. Other innovative changes are also on the horizon. In this e-book, we identify six key areas of paid search advertising that are positioned to upend the marketing landscape and offer suggestions for how to take advantage of those trends.
Tags : revana, seo, search, integration, data, digital marketing, paid seach, search marketing
     Revana
By: Equinix     Published Date: Jul 11, 2016
Selevision wanted a data centre provider to host its services - Video on Demand, Live TV and Catch-up TV. It needed direct access to the world’s top CDNs, NSPs, ISPs and mobile data providers to securely stream video across the Middle East region. Selevision chose to host its services in the Equinix Internet Business Exchange (IBX) located in Dubai.
Tags : content management, content on demand, equinix, content, customer experience/engagement
     Equinix
By: Equinix     Published Date: Jul 07, 2016
Selevision wanted a data centre provider to host its services - Video on Demand, Live TV and Catch-up TV. It needed direct access to the world’s top CDNs, NSPs, ISPs and mobile data providers to securely stream video across the Middle East region. Selevision chose to host its services in the Equinix Internet Business Exchange (IBX) located in Dubai.
Tags : content management, content on demand, equinix, content, content management systems, customer experience/engagement
     Equinix
By: Dun & Bradstreet     Published Date: Jul 06, 2016
A tool for finance leaders to unify disparate customer data with financial and strategic ROI
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     Dun & Bradstreet
By: Adobe     Published Date: Jul 04, 2016
Heute lassen sich bestimmte Prognosen deutlich einfacher treffen als früher, denn heute steht uns neben einer beispiellosen Menge an Verbraucherinformationen auch die entsprechende Technologie zur Datenauswertung zur Verfügung. Marketer können präziser denn je prognostizieren, wie sich Kunden höchstwahrscheinlich verhalten werden, gelegentlich sogar, bevor die Kunden selbst dies wissen.
Tags : data, information available, customer, customer experience, customer relationship, crm solutions/software, customer experience/engagement
     Adobe
By: Adobe     Published Date: Jul 04, 2016
Aujourd’hui, certaines prévisions sont moins complexes qu’elles ne l’étaient auparavant. Nous disposons désormais d’une quantité d’informations sans précédent sur les consommateurs et de la technologie adéquate pour faire parler les données. Les marketeurs peuvent prévoir avec une grande précision le comportement des clients, parfois même avant que ces derniers ne sachent eux-mêmes ce qu’ils vont faire.
Tags : data, information available, customer, customer experience, customer relationship, crm solutions/software, customer experience/engagement
     Adobe
By: Mitel     Published Date: Jun 29, 2016
De nombreuses organisations et entreprises dans le monde entier disposent de pièces vacantes, autrefois remplies de câbles, de boîtes noires et de voyants clignotants. Ces locaux abritent une armoire téléphonique poussiéreuse, ne contenant qu'un seul terminal, ou parfois un baby-foot que les employés du service informatique utilisent pour décompresser. Le cloud, et notamment les communications via le cloud, sont à l'origine de cette transformation qui a bouleversé le paysage informatique. Certains professionnels de l'informatique ont accueilli ce changement à bras ouverts. D'autres préparent la migration progressive de leurs services vers le cloud. D'autres enfin conservent leur solution sur site, par choix ou par nécessité.
Tags : best practices, business optimization, business management, productivity, cloud services, communications
     Mitel
By: SumTotal, a Skillsoft Company     Published Date: Jun 24, 2016
The Skillsoft Learning and Talent Maturity Framework™ is designed to help organizations chart a path to actualize a self-developing organization reality. The framework is based on observations of more than 6,700 organizations with 45 million employees. By taking the complimentary diagnostic, organizations can gauge their current maturity level across nine indicators. At the end of the diagnostic, respondents will receive a report with their current maturity results, as well as prescriptions for advancing to the next stage. As more HR teams resolve to leverage the insights of forward-looking practices and initiate action toward progress, the field itself will become a more indispensable partner to the business. It’s an exhilarating opportunity that simply must be seized.
Tags : best practices, business optimization, business management, organization, talent management
     SumTotal, a Skillsoft Company
By: Skillsoft     Published Date: Jun 23, 2016
The Skillsoft Learning and Talent Maturity Framework™ is designed to help organizations chart a path to actualize a self-developing organization reality. The framework is based on observations of more than 6,700 organizations with 45 million employees. By taking the complimentary diagnostic, organizations can gauge their current maturity level across nine indicators. At the end of the diagnostic, respondents will receive a report with their current maturity results, as well as prescriptions for advancing to the next stage. As more HR teams resolve to leverage the insights of forward-looking practices and initiate action toward progress, the field itself will become a more indispensable partner to the business. It’s an exhilarating opportunity that simply must be seized.
Tags : best practices, business optimization, business management, organization
     Skillsoft
By: Cisco     Published Date: Jun 21, 2016
En adoptant de nouvelles technologies, telles que le cloud, la mobilité, le Big Data et l'Internet des objets, vous améliorez les interactions entre les personnes, les processus, les données et les objets, et tirez le meilleur parti des connexions réseau et des ressources disponibles. L'IT prend également une nouvelle dimension dans l'entreprise. Pour rester en phase avec les objectifs de l'entreprise, le département IT doit innover et offrir des solutions performantes encore plus rapidement. L'infrastructure intégrée Cisco UCS® (Cisco Unified Computing System™) vous permet de migrer vers le Fast IT, un nouveau modèle IT qui transforme votre infrastructure de data center en un environnement rapide, agile, intelligent et sécurisé. Faites tomber les barrières informatiques qui freinent votre croissance et créez des solutions qui exploitent tout le potentiel des nouvelles connexions et informations.
Tags : 
     Cisco
By: Pega     Published Date: Jun 21, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
Tags : 
     Pega
By: Pega     Published Date: Jun 21, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
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     Pega
By: FusionOps     Published Date: Jun 15, 2016
The supply chain generates huge volumes of data captured in ERP, CRM, demand planning and other systems. Download this whitepaper to learn how FusionOps Machine Learning can provide companies with a more accurate, granular understanding of their business by harmonizing these disparate data sources in the cloud, and applying machine learning algorithms.
Tags : 
     FusionOps
By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
Tags : best practices, customer support, business intelligence, business optimization, customer engaement
     Pega
By: VMware AirWatch     Published Date: May 24, 2016
Recentemente, una delle domande più comuni dei clienti è: “In che modo AirWatch supporta Office 365?” Molti chiedono se AirWatch possa controllare l’accesso ad Office 365 (O365) non solo sul loro sistema del desktop aziendale, ma soprattutto dai dispositivi mobili.
Tags : best practices, business optimization, business management, mobile, support
     VMware AirWatch
By: VMware AirWatch     Published Date: May 24, 2016
Negli ultimi anni, con il diffondersi dei dispositivi mobili nelle imprese il termine “BYOD” è diventato di uso comune negli ambienti di lavoro. Tuttavia, oltre a rappresentare un trend, il suo significato va ben oltre quello letterale dell’acronimo. Il BYOD costituisce un aspetto di un trend molto più ampio e radicato: la consumerizzazione dell’IT, le cui origini risalgono ai primi anni 2000. In quel periodo, la maggior parte delle persone disponeva di un PC con cui lavorare da casa oltre l’orario di ufficio, sfruttando tutti i vantaggi derivanti dall’uso di dispositivi di propria scelta, più agevoli da impiegare rispetto a quelli aziendali forniti dai reparti IT. I fenomeni del BYOD e della consumerizzazione dell’IT hanno continuato a crescere parallelamente alla riduzione dei prezzi dei dispositivi e al miglioramento delle caratteristiche di connettività.
Tags : best practices, business optimization, business management, program management
     VMware AirWatch
By: VMware AirWatch     Published Date: May 24, 2016
La mobilità resta un'opportunità strategica di primo piano per tutti i tipi di in quanto può rendere di rendere le imprese più competitive migliorando la produttività dei dipendenti oppure creando modalità innovative di coinvolgimento dei clienti. Per realizzare questa opportunità, la Enterprise Mobility deve fornire agli utenti un'esperienza di utilizzo fluida su più dispositivi e offrire un'area di lavoro sicura per le applicazioni di importanza critica. Per sostenere gli utenti di dispositivi mobili e la base clienti, le aziende devono attivare in modo sicuro le capacità BYOD (Bring Your Own Device, ovvero "Porta il tuo dispositivo") e self-service tramite una piattaforma solida, in grado di adattarsi adattarsi a nuovi processi.
Tags : best practices, business optimization, business management, application management, enterprise application, business intelligence
     VMware AirWatch
By: VMware AirWatch     Published Date: May 24, 2016
Nemmeno un anno fa, le previsioni degli analisti inducevano gli entusiasti della mobility a ritenere che il destino del settore del Mobile Device Management (MDM) fosse ormai segnato. In occasione di una convention di analisti svoltasi nel 2013, un gruppo di esperti aveva espresso la convinzione che il fenomeno del BYOD (Bring Your Own Device) avrebbe portato a una forte riduzione dei prezzi, a un crollo delle vendite e alla fine di un intero settore. Così si rivolgeva l'analista di Gartner John Girard alla platea dei partecipanti (fonte: CRN.com): "Il mercato del Mobile Device Management è in pieno marasma e a mio parere ha i giorni contati". Girard prevedeva che il trend del BYOD e la refrattarietà dei dipendenti alla gestione dei dispositivi personali avrebbero reso necessaria la transizione verso un modello di gestione a livello di applicazione.
Tags : best practices, business optimization, business management, application management, enterprise application, business intelligence
     VMware AirWatch
By: VMware AirWatch     Published Date: May 24, 2016
Mobilität bietet das Potenzial größerer Wettbewerbsvorteile und damit erstklassige strategische Chancen für Unternehmen jeder Art, sei es durch Möglichkeiten für produktiveres Arbeiten für die Mitarbeiter oder durch innovative Methoden der Kommunikation mit den Kunden. Um dieses Potenzial auszuschöpfen, werden mobile Systeme im Unternehmen benötigt, die von den Benutzern nahtlos auf mehreren Geräten genutzt werden können und einen sicheren Arbeitsbereich für geschäftskritische Anwendungen bieten. Um den Anforderungen des mobilen Personals und Kundenstamms zu genügen, müssen Unternehmen BYOD- und Selbstbedienungsfunktionen sicher auf einer etablierten Plattform bereitstellen, die zudem skalierbar ist, um neue Prozesse zu unterstützen.
Tags : productivity, best practices, business intelligence, business management, information technology, device support, device management, content management
     VMware AirWatch
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