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By: Actiance, Inc.     Published Date: Jan 15, 2015
But what seems like a spoon full of sugar is often a tough pill to swallow when you consider regulatory requirements from agencies like the FDA for use of these networks. Adopting new technologies that allow employees to share information and exchange ideas with each other and with your customers is often the best way to achieve better business results, but doing so can involve considerable risk. That’s because the content people create using these technologies is subject to the scrutiny of regulators, legislators, and litigators. On top of that, increasing litigation has made it a business requirement to consider solutions that help bring down skyrocketing legal costs. Pharmaceuticals companies must be knowledgeable of, and abide by, specific information retention regulations in every country where they do business, including those countries that prohibit data from leaving the countries’ borders. Not having technology in place to help manage these requirements and increasing risks, or
Tags : collaboration, social media risk and reward, retention regulations, data, business requirements
     Actiance, Inc.
By: MarkLogic     Published Date: Mar 29, 2018
Executives, managers, and users will not trust data unless they understand where it came from. Enterprise metadata is the “data about data” that makes this trust possible. Unfortunately, many healthcare and life sciences organizations struggle to collect and manage metadata with their existing relational and column-family technology tools. MarkLogic’s multi-model architecture makes it easier to manage metadata, and build trust in the quality and lineage of enterprise data. Healthcare and life sciences companies are using MarkLogic’s smart metadata management capabilities to improve search and discovery, simplify regulatory compliance, deliver more accurate and reliable quality reports, and provide better customer service. This paper explains the essence and advantages of the MarkLogic approach.
Tags : enterprise, metadata, management, organizations, technology, tools, mark logic
     MarkLogic
By: MarkLogic     Published Date: May 07, 2018
Executives, managers, and users will not trust data unless they understand where it came from. Enterprise metadata is the “data about data” that makes this trust possible. Unfortunately, many healthcare and life sciences organizations struggle to collect and manage metadata with their existing relational and column-family technology tools. MarkLogic’s multi-model architecture makes it easier to manage metadata, and build trust in the quality and lineage of enterprise data. Healthcare and life sciences companies are using MarkLogic’s smart metadata management capabilities to improve search and discovery, simplify regulatory compliance, deliver more accurate and reliable quality reports, and provide better customer service. This paper explains the essence and advantages of the MarkLogic approach.
Tags : agile, enterprise, metadata, management, organization
     MarkLogic
By: CA Technologies     Published Date: Feb 13, 2015
Organizations are managing a rapidly escalating number of projects due in large part to the consumerization of IT. As a result, you face growing demands for mobile technology-based apps and services – on top of your backlog of already ongoing strategic initiatives. And when priorities keep changing, functioning effectively is difficult without Project and Portfolio Management (PPM) tools that support your need for additional oversight, better decision-making and more efficient use of resources.
Tags : portfolio management, mobile technology, project management, consumerization, decision making
     CA Technologies
By: NextGen     Published Date: Jan 29, 2015
Congratulations! You're on the right path toward a more flexible, powerful HIE solution (and greater peace of mind). The thought of moving to a new HIE solution can be tough. But as one of our new replacement clients, Rob Hack, Executive Director at HealtheConnections, recently said "The risk of doing nothing was far greater than the risk of making a switch." Hear some real client examples in our next communications.
Tags : mirth, data, healthcare, practitioners, insurers, billing/scheduling, systems, health
     NextGen
By: NextGen     Published Date: Jan 29, 2015
Recognize these six misconceptions that can harm your success. Don’t be “fuzzy” about interoperability and sharing data. Misinformation abounds. Get the straight scoop and the right start to your interoperability plan. Robust interoperability is critical to sustain and grow your organization. It’s the top priority of the Office of the National Coordinator of Health Information Technology (ONC). It should be a high priority for you too.
Tags : mirth, interoperability, hit, data, sharing, himss, healthcare, practitioners
     NextGen
By: Teradata     Published Date: Feb 04, 2015
The Enterprise Priorities in Digital Marketing report, produced by Econsultancy in partnership with Teradata, provides guidance for the future through specific benchmarks from digital marketing leaders at enterprise organizations. The report focuses on the technology priorities of the world's largest companies, the strategies they support and the marketing budgets with which they're aligned. The report is based on an international survey of 402 senior marketers (director and above) from global enterprises. Respondents were from companies with more than $500 million in revenue, with 56% having revenues over $3 billion.
Tags : teradata, marketing, strategic direction, attribution, cloud, application, audience, management
     Teradata
By: STANLEY Healthcare     Published Date: Mar 24, 2015
Founded in 1997, Benchmark Senior Living is the largest senior living provider in New England. The community in Shelton, Connecticut is just a short drive from the Connecticut coastline—the Split Rock community is home to about 50 assisted living and memory care residents. In addition to being a LEED-certified facility, Split Rock also exemplifies Benchmark Senior Living’s goal to leverage technology to enrich the lives of residents. To that end, the facility incorporates a range of communication technologies to promote engagement with family and the community. Read this case study to learn about how Benchmark Senior Living selected an integrated solution from STANLEY Healthcare and STANLEY Security encompassing emergency call from portable pendants and fixed call points, wander management, environmental monitoring and access control to improve resident's lives.
Tags : healthcare, resident safety, senior living, assisted living, locating system, wi-fi
     STANLEY Healthcare
By: STANLEY Healthcare     Published Date: Mar 24, 2015
Throughout its operations, Broadlawn Manor Nursing & Rehabilitation Center has embraced technology as a means of enhancing resident safety and independence, and staff productivity. The facility had been a satisfied user of STANLEY Healthcare’s WatchMate wander management system for many years, but in 2010, Vice President of Senior Services Gerard Kaiser and his team embarked on a review of Broadlawn Manor’s wander management needs and took the decision to migrate to a new generation of technology with greater functionality. Read this case study to learn how Long Island Nursing & Rehabilitation Center achieves more accurate, convenient and efficient wander management with RoamAlert® Solution.
Tags : wander management, healthcare, nursing, rehabilitation, resident safety, resident independence, medical technology
     STANLEY Healthcare
By: RICS Software     Published Date: Feb 04, 2016
If you’re a business owner juggling several different stores, it may be hard to keep your eye on the prize. Understanding how all of your stores are performing when it comes to inventory and your ROI is a crucial aspect of making your multi-store operation successful. What if we told you that you could effectively manage all of your stores’ inventory and ROI through one intuitive inventory system? The reality of retail today is that technology is crucial in helping you effectively execute a smart business strategy. Read on to find out how you can use your technology to increase your business’ overall success.
Tags : rics, multi store management, roi, inventory management, inventory management solutions, storage
     RICS Software
By: Mitel     Published Date: Jun 29, 2016
De nos jours, le monde des affaires est rapide, compétitif, fondé sur la technologie et mondial. Des éléments culturels, technologiques et physiques collaborent pour accélérer le changement comme jamais auparavant. De la demande pour plus de liberté dans notre façon de travailler et la tendance de l’AVEC (« Apportez Votre Équipement personnel de Communication »), à l’innovation technologique et à l’adoption croissante de nouveauDe nos jours, le monde des affaires est rapide, compétitif, fondé sur la technologie et mondial. Des éléments culturels, technologiques et physiques collaborent pour accélérer le changement comme jamais auparavant. De la demande pour plus de liberté dans notre façon de travailler et la tendance de l’AVEC (« Apportez Votre Équipement personnel de Communication »), à l’innovation technologique et à l’adoption croissante de nouveaux appareils, plateformes et applications, en passant par la suppression des barrières internationales et régionales.x appareils, platefo
Tags : les meilleures pratiques, l'optimisation des affaires, gestion des affaires, productivité, gestion d'entreprise, l'intégration de l'entreprise, l'intelligence d'affaires, bring your own device
     Mitel
By: Oracle     Published Date: Feb 21, 2018
Digital healthcare is not an unattainable mirage, but is alive and well in the United States and throughout the world. The goal of digital healthcare is to use technology to efficiently manage and deliver better healthcare—providing greater value and more positive outcomes to patients at a lower cost. The cloud provides the fastest, most efficient, and most economical way to reach that goal. Ideally, cloud technology makes the delivery of healthcare fast, flexible, and easier for everyone to use—no matter whether you’re ordering supplies, hiring an employee, or reviewing your budget. However, actual results depend on how you implement the technology and on the vendor you choose as your provider. Every healthcare organization—payers and providers—will have a different path that leads them to digital healthcare. The question is, are you there yet?
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     Oracle
By: Oracle     Published Date: Feb 21, 2018
To succeed in the extremely competitive environment of today’s healthcare industry, your organization needs a strong foundation. These technology best practices for enterprise resource planning (ERP), human capital management (HCM), and enterprise performance management (EPM) are a great starting point and can help you transform the way your organization navigates this rapidly changing industry.
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     Oracle
By: Genesys     Published Date: Feb 08, 2019
A recent study from Knowlegde Executive clearly shows that that the deployment of cloud-computing technology in the African contact centre industry is growing with organisations adopting hosted, virtual and Contact-Centre-as-a-Service (CCaaS) solutions. Download at this page the report with all results. Get the full study results to get insights on: The impact on customer and employee engagement The main pain points & challenges The technology service provider check list Find out why over 50% of African contact centres have adopted a cloud model
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     Genesys
By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
Tags : 
     Genesys
By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
Tags : 
     Genesys
By: Genesys     Published Date: Feb 12, 2019
Sur un marché des centres de contacts cloud aussi vaste que changeant, il est souvent difficile de trouver la solution adaptée à votre entreprise. C’est pourquoi Ovum a conçu un outil intitulé « Matrice décisionnelle Ovum : comment sélectionner une solution de centre de contacts multicanal dans le cloud (édition 2017-18) ». Ce document a pour but de dresser un comparatif des grands acteurs de ce marché sur la base de leurs fonctions de routage des appels voix et de service client multicanal. Vous y découvrirez comment Genesys s’est imposé parmi les leaders grâce à des solutions pour les entreprises de toutes tailles et de tous secteurs à travers le monde. Au sommaire de la Matrice décisionnelle Ovum : Comparatif des plateformes technologiques des différentes solutions de centre de contacts dans le cloud Évaluation des capacités des fournisseurs dans les domaines de la gestion des interactions clients multicanaux et de l’analytique des données clients et d’entreprise Identification
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     Genesys
By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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     Genesys
By: Intel     Published Date: May 22, 2017
While holding the promise of HD quality, enriched services, and the benefits of a common packet switched access infrastructure, the adoption of infrastructure-based voice over LTE (VoLTE), along with rich communications such as video and real-time messaging, has stalled over the last few years with concerns around quality, security, and cost. During that time, the value of the phone number as a globally significant user ID and key services such as SMS and MMS have been relegated by phone manufacturers, over the top (OTT) services, and even the subscribers themselves as “technologies of last resort.” Finally, the proliferation of 4G, together with the emergence of network functions virtualization (NFV), powered by Intel®, Hewlett Packard Enterprise* (HPE), and Metaswitch*, is allowing network operators to take charge of the consumer’s communications experience, once more.
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     Intel
By: Progress     Published Date: Jan 22, 2019
A great digital experience is no longer a competitive differentiator—it’s a must for doing business. Poor experiences quickly result in dissatisfied customers and lost prospects. For many enterprises, delivering a multichannel digital experience can be a daunting task—but it doesn’t have to be with the right technology. Learn how to conquer the five challenges for digital experience delivery in this whitepaper.
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     Progress
By: Progress     Published Date: Jan 22, 2019
With expectations high and requests coming from every direction, it is crucial you set strategic goals and objectives for your team that quickly drive results. But how do you set your priorities? How do you get the right mix of quick short-term wins and long-term strategic initiatives? And all the while keeping your customers, organization and stakeholders happy while ensuring the internal processes and technology are in place to support them. We will answer these questions and more in this on-demand webinar.
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     Progress
By: Deluxe     Published Date: Jun 10, 2019
Small business lending continues to be a growth industry, with multiple approaches and diverse players offering solutions to help small businesses manage their demand for financing. The industry continues to evolve, with lenders bringing new technology, innovation, and products to the market. Yet despite intense competition, small businesses are still underserved for financing. There is still tremendous upside growth for lenders and marketers who want to compete in this space.
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     Deluxe
By: Zebra Technologies     Published Date: May 03, 2018
Consumers equipped with smartphones expect fast, convenient and uniquely relevant shopping experiences in store and online. As a result, one-third of shoppers are not satisfied with the in-store experience, turned off by everything from chronic out-of-stocks to cookie-cutter products and marketing messages that speak to the masses, as opposed to them as individuals. In turn, retailers are empowering front-line associates with tools designed to add newfound conveniences, such as locating inventory without having to leave a shopper’s side, to texting them curated product offers based on in-store and online buying patterns and preferences These are just a few of the insights found in Zebra’s 10th annual shopper study, which surveyed nearly 7,500 consumers from North America, Latin America, Asia-Pacific, Europe and the Middle East to gain a deeper understanding of shopper satisfaction and retail technology trends that are reshaping brick-and-mortar and online stores.
Tags : retail, mandate, shopper, vision, zebra, consumers
     Zebra Technologies
By: HP Inc.     Published Date: Sep 11, 2018
A point of sale system is unlike any other piece of technology employed by businesses. It is a sophisticated computer system that manages sensitive customer data in a public space, often accessible by a large number of employees, in addition to customers or anyone else in the area. Because of this, it’s a unique target for compromised data. Plus, it’s mission-critical nature means compromised systems can bring a business to a halt, resulting in lost business. It is estimated that organizations have a one-in-four chance of experiencing a data breach1. Within the business space, it’s estimated that 89 percent of retail data breaches were targeted at point of sale systems, according to the 2018 Verizon Data Breach Report2. At HP, data integrity is of utmost importance, and we have prioritized advanced security in our technology at every step of the design process.
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     HP Inc.
By: IBM Watson Health     Published Date: Nov 10, 2017
To address the volume, velocity, and variety of data necessary for population health management, healthcare organizations need a big data solution that can integrate with other technologies to optimize care management, care coordination, risk identification and stratification and patient engagement. Read this whitepaper and discover how to build a data infrastructure using the right combination of data sources, a “data lake” framework with massively parallel computing that expedites the answering of queries and the generation of reports to support care teams, analytic tools that identify care gaps and rising risk, predictive modeling, and effective screening mechanisms that quickly find relevant data. In addition to learning about these crucial tools for making your organization’s data infrastructure robust, scalable, and flexible, get valuable information about big data developments such as natural language processing and geographical information systems. Such tools can provide insig
Tags : population health management, big data, data, data analytics, big data solution, data infrastructure, analytic tools, predictive modeling
     IBM Watson Health
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