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By: Riverbed     Published Date: Mar 23, 2015
Many organizations continue to struggle with outdated IT in branch offices. Whether driven by a server refresh project, or by the need to solve a more acute problem posed by IT, adopting branch converged infrastructure solution as your next architecture can drive significant dollar savings while securing data and improving recovery.
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     Riverbed
By: ClickExpress     Published Date: May 01, 2013
Mobile Workforce Management solutions enable companies to deliver superior field service and customer satisfaction (see Part I, Setting The Stage For Best Practices Service Performance). However, a successful Mobile Workforce Management transformation is dependent upon many factors beyond simply deploying new technology. It requires a full understanding of the overall business objectives, a keen understanding of historical processes, a standard system of key performance metrics along with the organization’s current performance in those metrics, and effective communication to ensure organizational readiness and project execution.
Tags : mobile, management, workforce, technology, solutions, field service, customer satisfaction, management
     ClickExpress
By: HP     Published Date: Jul 29, 2008
This white paper explores the advantages of Operational ITSM- through incremental and continual improvement of service management practices on an ongoing basis. IT organizations must evolve into trusted service providers that adapt quickly, offer cost-effective, reliable, and flexible services to meet today's business initiatives. This evolution is not easy. It requires that the IT organization adopt an IT Service Management (ITSM) framework. Operational ITSM provides an incremental approach for companies that may not have the resources to finance and staff a large ITSM project.
Tags : itsm, service management, service level, service-level, itil, mission critical
     HP
By: HP     Published Date: Jul 29, 2008
This white paper by IDC shows how an investment in training improves the likelihood of an IT project chances for success through enhancement of team skills. The white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact which training and skill level had on the success of 377 IT projects.
Tags : project success, project management, training, education, workforce, employee, mission critical
     HP
By: Adaptive Growth     Published Date: Mar 12, 2008
ERP system acquisition projects are rarely deemed to fail.  All the well-advertised failures come later, during implementation and afterward.  Nevertheless, the seeds of these failures are invariably planted in the earliest stages of ERP acquisition planning.
Tags : erp, adaptive growth, project management, enterprise applications, enterprise resource planning, adaptivegrowth
     Adaptive Growth
By: Adaptive Growth     Published Date: Mar 12, 2008
It is a truism that in any complex activity, the critical, defining decisions should be made as early in the process as possible.  In ERP implementation projects this principle is routinely undermined by the nearly universal practice of separating acquisition and implementation activities into separate projects, performed by separate teams operating under separate control.
Tags : erp, adaptive growth, project management, enterprise applications, enterprise resource planning, adaptivegrowth
     Adaptive Growth
By: Innotas     Published Date: Nov 22, 2010
Review this white paper now and learn how and why IT Governance is the best path to achieving this critical alignment.
Tags : innotas, it governance, project management, project portfolio management, ppm, application portfolio management, apm
     Innotas
By: Innotas     Published Date: Nov 22, 2010
How IT Governance Is Enabling CIOs to Become Change Agents and Drive Innovation Within Their Organizations.
Tags : innotas, it governance, cio, project portfolio management, application portfolio management
     Innotas
By: Innotas     Published Date: Jun 16, 2011
How Progressive IT Organizations Are Using Cloud Solutions to Deliver On Time, On Budget, On Quota and On Target with Key Business Initiatives
Tags : project portfolio management, it governance, it management, ppm, it efficiency, cloud, saas, it project management
     Innotas
By: Innotas     Published Date: Jul 26, 2011
This eBook breaks down five ways progressive organizations are using cloud-based IT Management solutions to help drive innovation and become more strategic, including: adding visibility and analytics, speeding up time-to-value, lowering costs, improving prioritization, and providing a blueprint for future cloud deployments.
Tags : innotas, apm, ppm, prioritization, analytics, web-based solution, application portfolio management, project portfolio management
     Innotas
By: CollabNet     Published Date: Mar 31, 2012
By gaining timely visibility into build and test results, development teams can be more proactive in dealing with defects, and project teams gain vital information into each build, including which requirements have been addressed.
Tags : continuous integration, agile, alm, development teams, software delivery, build and test
     CollabNet
By: Cartera Commerce     Published Date: Feb 15, 2012
Want to boost sales with offers linked to shoppers' debit, credit and loyalty cards? This primer highlights the card-linked offer-how it works, projections for market growth and a merchant case study with real results.
Tags : cartera commerce, mall networks, cartera, catera, vesdia, vesdia, mallnetworks, merchant-funded
     Cartera Commerce
By: Netezza IBM US     Published Date: Feb 29, 2012
This white paper details seven steps that are critical for delivering big data projects that can be undertaken to turn the flood of data into an advantage, and truly understand one's network and one's customers, while turning up profitability.
Tags : network, network analytics, data management, customer relation, data projects, customer satisfaction, data quality
     Netezza IBM US
By: CDW     Published Date: Nov 13, 2012
Guidance on the pertinent steps that will yield the most value from an assessment.
Tags : cdw, security assessment project, successful security assessment
     CDW
By: McAfee     Published Date: Jan 23, 2013
Learn how McAfee Network Security Platform helps you realize greater consolidation benefits while minimizing project costs and disruption to your production environment.
Tags : network security, network consolidation, consolidation capabilities
     McAfee
By: eZuce     Published Date: Aug 15, 2013
Want to enable employees to communicate and collaborate socially on a secure internal network? Gain control of BYOD? Eliminate your aging PBX and replace it with a modern, software-only cloud solution? This exclusive research study from internationally renowned Wainhouse has identified the top barriers for UC projects: high costs and slow implementation, leading to high Total Cost of Ownership (TCO). But there are ways to easily overcome both these barriers and ensure UC success. Download the paper today and learn more about how to use UC to drive business business results for your organization.
Tags : tco, total cost of ownership, unified communications, virtualization, cloud communications, communication and collaboration, social collaboration, it costs
     eZuce
By: Nimble Storage     Published Date: Oct 28, 2013
Nimble Storage’s patented Cache Accelerated Sequential Layout (CASL™) is the industry’s first flash-optimized storage designed from the ground up to maximize efficiency. In this product brief, you’ll learn how Nimble Storage customers run more workloads with less storage infrastructure, protect more data, and streamline data management so they can focus on higher-value projects.
Tags : nimble storage, data storage, backup, disaster recovery, flash memory, data protection, ssd, hybrid storage
     Nimble Storage
By: Cisco     Published Date: Dec 21, 2016
Be more productive, collaborative, and get more done faster using Cisco WebEx Meeting Center — the proven industry leader in web and video conferencing. As a FedRAMPcompliant service, you can use Cisco WebEx to hold regular meetings with anyone — regardless of location. Manage projects, host meetings, and make faster, more informed decisions by keeping everyone on the same page with meetings that allow everyone to see, hear, and view the same information at the same time. And host engaging and creative sessions with colleagues, internal teams and other agencies.
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     Cisco
By: Polycom     Published Date: Dec 18, 2017
Effective, engaging collaboration that leverages video conferencing should incorporate features like content sharing, clear participant rosters, easy call management controls and Instant Messaging. But, according to Microsoft research, some 97 percent of meeting rooms aren’t adequately equipped to handle video. In fact, a majority of these rooms host the most rudimentary of collaboration solutions like a digital projector and an audio connection for conference calls. And, while most of these enterprises are adopting Skype for Business for end-users, the reality is that many of their conference rooms lack the ability to connect to Skype for Business calls, which eliminates effective collaboration tools like video and content sharing. Download this guide to see how to create engaging voice and video meeting experience with Skype for Business.
Tags : skype for business, collaboration, video conferencing, content sharing, call management controls, microsoft office 365
     Polycom
By: HP     Published Date: Jun 05, 2015
In this IDC white paper, learn why you should have quality Agile project management processes and how to use managed and coherent development approaches to address complex sourcing in the globalization age.
Tags : agile, project management, integration, migration, quality control, collaboration, processes
     HP
By: HP     Published Date: Jun 05, 2015
The goal of Agile software development is to achieve high predictability and quality by knowing the status of your projects at any point in time.
Tags : enterprise, management, mobility, workforce, operating system, device, productivity
     HP
By: Cherwell Software     Published Date: Jan 28, 2019
In 2017, Arriva’s UK operations underwent a major IT transformation project to centralize its IT department and 13-strong service desk team. Arriva launched an RFP to find a single solution that could replace its disparate tools and fully unite the separate IT services departments. Three vendors were involved in the tender, but Alan found that Cherwell immediately stood out as the right choice and chose its IT Service Management solution.
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     Cherwell Software
By: Cherwell Software     Published Date: Apr 24, 2019
Each year, a total of 180,000 IT service tickets are created and processed. These include requests and incidents of all kinds, such as the provision of the flight information displays, an employee request for a laptop, through to IT equipment for an airline customer. The Airport’s IT team therefore decided to undertake a complex and ambitious project, entitled “ITSM 2020,” which aimed to establish a uniform and future-oriented IT service management system that would effectively and efficiently serve all areas of Munich Airport. Munich Airport evaluated various bidders in a two stage process conducted on the basis of the European Union tendering procedures. Cherwell was able to hold its own against other ITSM solutions both technically and in terms of price.
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     Cherwell Software
By: ServiceNow     Published Date: Oct 11, 2017
Delivering world-class customer service is possible when IT engages the entire enterprise in the design of products, services and technologies. Our research helps IT and lines of business to establish goals, objectives and projects to provide exceptional service with the customer in mind.
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     ServiceNow
By: Datastax     Published Date: Apr 04, 2017
As the big data ecosystem continues to expand, new technologies are addressing the requirements for managing, processing, analyzing, and storing data to help companies benefit from the rich sources of information flowing into their organizations. From NoSQL databases to open source projects to commercial products offered on-premises and in the cloud, the future of big data is being driven by innovative new approaches across the data management lifecycle. The most pressing areas include real-time data processing, interactive analysis, data integration, data governance, and security. Download this report for a better understanding of the current landscape, emerging best practices and real-world successes.
Tags : evolution, big data, technology, datastax, nosql
     Datastax
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