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By: Zebra Technologies     Published Date: May 03, 2018
Consumers equipped with smartphones expect fast, convenient and uniquely relevant shopping experiences in store and online. As a result, one-third of shoppers are not satisfied with the in-store experience, turned off by everything from chronic out-of-stocks to cookie-cutter products and marketing messages that speak to the masses, as opposed to them as individuals. In turn, retailers are empowering front-line associates with tools designed to add newfound conveniences, such as locating inventory without having to leave a shopper’s side, to texting them curated product offers based on in-store and online buying patterns and preferences These are just a few of the insights found in Zebra’s 10th annual shopper study, which surveyed nearly 7,500 consumers from North America, Latin America, Asia-Pacific, Europe and the Middle East to gain a deeper understanding of shopper satisfaction and retail technology trends that are reshaping brick-and-mortar and online stores.
Tags : retail, mandate, shopper, vision, zebra, consumers
     Zebra Technologies
By: Kronos     Published Date: Sep 24, 2018
How retail associates feel about their workplace is more critical than ever to sales, brand image, and customer satisfaction. That’s why retailers who want to stay competitive and relevant to shoppers are using workforce management technology to engage their employees for success. RIS News recently surveyed senior retail executives to learn their views on the value of employee engagement and what they’re doing — or not — to leverage it for stellar business results.
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     Kronos
By: Insight Software     Published Date: Oct 19, 2018
There’s no denying that the world has been rocked on its side by some incredible technological advances that have drastically altered how we live and work. Cellular phones have evolved from bulky handsets in carry bags to sleek devices that do practically everything. In 2017, 46 percent of surveyed Americans said they use digital voice assistants such as Google Home or Amazon Echo, with 56.3 million more smart speakers predicted to ship in 2018. In manufacturing and business, we’re at a point of unprecedented automation. Machines have taken over a vast number of tasks, including those once thought undoable by machine.
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     Insight Software
By: Reputation.com     Published Date: Feb 26, 2018
Brand perception begins online, with the local online reputation of doctors, clinics and hospitals. In late 2017, Reputation.com set out to understand how consumers use the internet to look for healthcare services online, particularly when interacting with healthcare-related ratings and reviews. We surveyed healthcare consumers across the U.S. in a representative range of demographic groups for answers to some key questions: • What are consumers and patients really looking for in online reviews? • What ratings and review factors are most important when choosing a doctor? • What sites are most used and trusted for this information? Findings confirmed that online reviews are an essential part of the healthcare consumer’s decision-making. In this report, we’ll look at the key findings in detail
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     Reputation.com
By: Anaplan     Published Date: Sep 07, 2018
Sie können sich sicherlich noch an den Planungsprozess der letzten Jahre erinnern. An die vielen Spreadsheets, die vielen Überstunden und die Tatsache, dass die Pläne der verschiedenen Unternehmensbereiche und Abteilungen nicht wirklich miteinander vernetzt waren. Lesen Sie nach, warum Sie sich nicht mehr auf altmodische, unübersichtliche und überkomplizierte Spreadsheets verlassen sollten, wenn es um Ihre Planung geht. Anaplan wurde in der Studie “The Planning Survey 2017” von BARC in 21 von insgesamt 31 Bewertungskategorien auf den 1. Platz gewählt. In den übrigen 10 Kategorien hat Anaplan den 2. Platz erreicht – zum Teil weit vor den anderen Mitbewerbern. Speziell in den Kategorien “business benefits”, “planning functionality”, integrated planning” und “flexibility” konnte Anaplan durch erste Plätze überzeugen. Laden Sie sich Ihr persönliches Exemplar der Studie herunter und lesen Sie selbst nach, warum Anaplan so herausragende Ergebnisse bei den Anwendern erzielen konnte.
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     Anaplan
By: Anaplan     Published Date: Sep 07, 2018
Innovate the supply chain, improve the business For many companies, supply chain performance affects 100 percent of company revenue but only part of the income statement. Supply chain problems have significant impact across the rest of the business, as do supply chain successes. If you could improve the health and visibility of your supply chain and your business, wouldn’t you? Together with Supply Chain Management Review (SCMR), Anaplan surveyed dozens of supply chain leaders about the effectiveness of their supply chain management strategies. Survey data capturing trends in supply chain challenges and opportunities Practical tips on improving supply chain performance Insight on the important connection between supply chain and business performance
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     Anaplan
By: HireVue     Published Date: May 18, 2018
Recruiting and selecting talented people has become a top HR priority. To support this priority, many organizations are leveraging assessment tools and processes to find, hire, and select the best candidates. To better understand both the use and value of modern assessments, HR.com and its partner, HireVue, launched The State of Assessments survey. The investigation covered the following topics: • The biggest challenges to hiring the best talent • Primary benefits and uses of assessments • Features that HR professionals want most from assessment tools • Most commonly used components of assessments • Time-to-completion and completion rates associated with assessments • The role of video interviewing in the assessment process • Future investments in pre-hiring assessments • And, finally, the ways that high-performing organizations tend to differ from other organizations in terms of how they use these tools
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     HireVue
By: LogMeIn     Published Date: Feb 27, 2018
Exceptional customer service is a competitive differentiator. Providing consistent service that is tailored to the individual across a variety of digital channels can help organizations deliver personalized experiences that exceed the expectations of today’s digital savvy consumers. Yet, many organizations fail to deliver real-time relevance in their service experiences because critical customer data is siloed in different systems (CRM, ticketing, etc.) across the enterprise, making it difficult to understand the full customer journey and their needs at that point in time. We partnered with IDG Research to survey top-performing customer service organizations to determine the challenges they face, and, more importantly, their plans for driving better outcomes. One thing is clear: taking a strategic approach to future investments can help organizations meet their customer service objectives and deliver on customer expectations.
Tags : digital, engagement, customer, service, research, organizations
     LogMeIn
By: Trustpilot     Published Date: Oct 25, 2018
Online reviews have the power to make or break your business’ image and credibility. To better understand what drives people to leave reviews, whether positive or negative, we surveyed over 1,000 consumers globally and put together a report with the findings. Download the report to learn: • What motivates people to leave negative reviews • What experiences most inspire positive reviews • The long-term impact on your business of satisfying an unhappy customer Get your free copy now!
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     Trustpilot
By: Outreach.io     Published Date: Sep 17, 2019
A sales engagement platform (SEP) helps sales organizations stand out and sell easier. Although a relatively new technology, it is now seen as one of the most important platforms for the modern sales tech stack, with 92% of surveyed sales organizations calling it critical to their team’s success. This eBook is intended for readers interested in learning more about SEPs and how it enables more engagement with less effort. Readers will get an overview of a SEP and the advantages for executing key sales workflows, how it easily integrates with your existing sales stack, and core functionalities that solve historical problems for sales teams. Finally, we close by highlighting a real-life example of the great advancements one customer achieved just five months after implementing a SEP.
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     Outreach.io
By: Engage2Excel     Published Date: Feb 11, 2019
Our purpose here is not to provide a step-by-step guide, but to provide organizations with a framework for how to think about survey follow-up and action planning.
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     Engage2Excel
By: Engage2Excel     Published Date: Feb 11, 2019
Teleworking has grown 115% in the past decade, according to the Society for Human Resources. However, in 2017, a number of large employers made headlines by abandoning their telework initiatives, citing the desire to improve communication, collaboration and teamwork. This move was surprising to many for two reasons: • Nearly three-quarters of millennials express a desire to have more opportunities to work remotely1. • Employers can save $11,000 per half-time telecommuter2. Do employees who work remotely feel less recognized, exhibit lower engagement levels or experience less attention from their manager? To find out, we conducted a regression analysis on our 2018 survey of 5,000 employees nationwide. The results presented on the following pages may surprise you.
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     Engage2Excel
By: Engage2Excel     Published Date: Apr 29, 2019
Teleworking has grown 115% in the past decade, according to the Society for Human Resources. However, in 2017, a number of large employers made headlines by abandoning their telework initiatives, citing the desire to improve communication, collaboration and teamwork. This move was surprising to many for two reasons: • Nearly three-quarters of millennials express a desire to have more opportunities to work remotely1 . • Employers can save $11,000 per half-time telecommuter2. Do employees who work remotely feel less recognized, exhibit lower engagement levels or experience less attention from their manager? To find out, we conducted a regression analysis on our 2018 survey of 5,000 employees nationwide. The results presented on the following pages may surprise you.
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     Engage2Excel
By: Avaya     Published Date: Mar 22, 2019
Cloud technology is quickly becoming the default at companies of all sizes. Nine out of ten companies have already moved at least some of their applications or computing infrastructure to the cloud or plan to do so in the next 12 months. IT spending reflects this trend, with the average investment in cloud rising nearly 36% from two years ago. What’s more, cloud adoption isg rowing across all delivery models, with examples of every kind of application and workload on every kind of platform, according to a recent IDG survey. The survey results represent the practices and opinions of 550 IT decision-makers whose organizations have either already adopted cloud technology or plan to do so within the next three years.
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     Avaya
By: Oracle     Published Date: Oct 20, 2017
ESG Lab evaluated the Zero Data Loss Recovery Appliance from Oracle with a focus on its ability to deliver reliable data protection by recovering Oracle databases to any point in time with sub-second RPO in a highly scalable scale-out solution that is easy to use and manage. Year after year, ESG respondents consistently cite improving data backup and recovery among the top IT priorities in our annual spending intentions survey (including 2016’s iteration). Why? Because when unforeseen infrastructure failures or data corruptions occur, the ability to restore not only business-critical information but also application and end-user access to that information become paramount. Lost or prolonged inaccessibility to business-critical data and applications most often means lost revenue and productivity to the business, and possibly the inability to meet regulatory requirements.
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     Oracle
By: Workday     Published Date: Feb 01, 2019
"Data privacy and cyber security have become an even bigger risk and priority for businesses. Workday surveyed more than 670 finance leaders to get their perspective on the future of the finance function, top risks leaders face today, and how resilience can mitigate risk. View the infographic to see what they have to say."
Tags : finance, workday, workforce technology, digital strategy
     Workday
By: Workday     Published Date: Feb 01, 2019
Data privacy and cyber security have become an even bigger risk and priority for businesses. Workday surveyed more than 670 finance leaders to get their perspective on the future of the finance function, top risks leaders face today, and how resilience can mitigate risk. View the infographic to see what they have to say.
Tags : finance, workday, workforce technology, digital strategy
     Workday
By: Selligent Marketing Cloud     Published Date: Mar 07, 2018
Among all the trends and buzzwords currently shaking up the marketing industry, one concept is emerging as the one to watch: customer experience (CX). Providing individual customers with the best possible experience is becoming the top priority at the moment, even to the point where experience outshines product quality(!) as the main differentiator. This is confirmed by a recent Gartner1 survey, in which 86 percent of participating companies listed customer experience as the main factor for gaining a competitive advantage, compared with merely 36 percent in 2012.
Tags : customer lifecycle, lifecycle marketing, customer experience, omnichannel, multichannel, automation, loyalty, crm
     Selligent Marketing Cloud
By: Kaseya     Published Date: Jan 28, 2013
Join our panel of industry experts and listen to an in-depth review of the “IT Trends 2013: Expectations, Budgets and the Role of IT” survey results. Discover
Tags : free live webinar, kaseya, excel at audits, reporting accuracy, detailed technical report
     Kaseya
By: Mimecast     Published Date: Apr 18, 2017
Mimecast research finds that Office 365 adoption is growing quickly around the globe with 87% of respondents already using Exchange Online or planning to use it within the next twelve months. The survey also finds that email is an important communication channel with over 85% viewing email as critical to the organization. Whether your organization is already on Office 365, executing or planning a migration, this report reveals insights that can help make email more secure and resilient.
Tags : mimecast, office 365. email communication, email security, client communication
     Mimecast
By: Mimecast     Published Date: Feb 07, 2018
Is your healthcare organization part of the 90% that conducts annual cybersecurity assessments?* Do you wonder where your IT peers are headed with their cybersecurity plans and how they prioritize their initiatives? Recent HIMSS survey results reveal these insights and more, plus the 5 steps to improve your email security’s prognosis. This E-book contains startling facts and important cybersecurity insights every healthcare IT security leader needs to know. *HIMSS Analytics survey conducted on behalf of Mimecast, December 2017
Tags : himss, email security, email, healthcare, cybersecurity
     Mimecast
By: Limeade     Published Date: Jun 02, 2016
Investing in employee well-being boosts engagement, improves productivity and even leads to better company performance. But there’s just one problem companies are running into over and over: participation. We surveyed close to 300 employers about the state of their wellness programs. They said their biggest challenges are: participation (52.6 percent), sustaining interest and active involvement (48.5 percent) and fostering employees’ long-term health habits (37.5 percent). How can you tackle participation and keep interest thriving? In this e-book, we cover: ? The challenge of increasing employee participation ? How to solve the participation issue ? What you can do to create long-term participation and engagement
Tags : employee engagement, productivity, company performance, active involvement
     Limeade
By: IBM APAC     Published Date: Mar 19, 2018
We know that flash storage can provide significant benefits and deliver needed agility for large businesses, but what about medium-sized businesses (MMB = 500 to 999 employees)? IBM asked Forrester Consulting to look into adoption and use of flash storage technologies by mid-market organizations. A snapshot survey of 106 IT professionals found the following: › MMBs are actively adopting flash storage › Flash is exceeding expectations regarding cloud management, flexibility and security › A majority of respondents expect to continue their investments, with almost half aspiring to an all-flash storage environment. To learn more download this report.
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     IBM APAC
By: Dynatrace     Published Date: May 21, 2019
The Internet of Things (IoT) is exploding across every industry, everywhere, starting a new chapter in digital transformation. As new use-cases for IoT continue to emerge, the digital experiences they enable will become increasingly critical to business success, connecting all aspects of human society. Based on a global survey of 800 CIOs, this report examines the challenges organizations face as they begin to explore and deploy Internet of Things (IoT) use-cases and web-scale applications.
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     Dynatrace
By: VMware     Published Date: Jul 24, 2018
This IDC White Paper offers an overview of the new datacenter infrastructure trends that are being driven by a need to solve traditional datacenter challenges that still exist today. This paper also offers insight into a recent IDC survey of different customers running VMware vSAN, a software-defined, hyperconverged solution. The survey was conducted during the second half of 2017 to understand the real-world value VMware vSAN provides when deployed within production environments. 
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     VMware
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