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By: HP Service Management     Published Date: Sep 04, 2008
Today, 84% of IT organizations view automation as a top investment priority for delivering on business outcomes.  Explore key priorities and trends based on IDC’s global survey of 164 IT professionals, including the role of automation across “IT silos” and virtualization, cost efficiencies and process standardization, and market maturity.  Read this new IDC survey to learn more.
Tags : communications, network and service management, software, infrastructure software, system management software, hp sm, hpsm, service management
     HP Service Management
By: LANDesk     Published Date: Mar 23, 2009
Peters' and Waterman's well-known book 'In Search of Excellence', a study of some of the most well-managed companies in the United States at that time, was one of the best-known business books of the 1980s. In the book, the authors identified eight common themes which they argued were responsible for the success of the included corporations. These attributes included hands-on management, centralized values accompanied by entrepreneurial productivity, and focusing on the core business (sticking to the knitting).
Tags : itsm, it service management, it management, business management, avocent, landesk, survey, cio
     LANDesk
By: Digital Realty     Published Date: Apr 13, 2011
Digital Realty Trust conducts an annual survey of senior executives from enterprise sized companies to capture their perspectives on the industry. This paper provides an overview of the study's major findings.
Tags : digital realty trust, enterprise data center, pue, capacity expansion, diy, data center market
     Digital Realty
By: TeamQuest     Published Date: Apr 09, 2014
CIOs want IT to demonstrate business value, but only 27% of those surveyed believe IT contributes to the company's strategic business goals. Find out how IT can effectively measure cost and value, properly plan for future business successes, and focus on business goals in this special report from Computer Weekly.
Tags : teamquest, virtualization, it professionals, optimize software, distributed environment, data center, performance
     TeamQuest
By: Navisite- A Time Warner Cable Company     Published Date: Jul 01, 2013
In recent years, IT has seen a fundamental shift toward always-on capabilities for anywhere, anytime productivity. The Cloud has taken center stage as one of the largest influencers of IT decision making, modifying company operations, impacting enterprise finances, and incorporating into profit engines.
Tags : navisite, daas, it decision makers, impacting enterprise finances, profit engines
     Navisite- A Time Warner Cable Company
By: IBM     Published Date: Jul 24, 2012
This white paper discusses survey research by breaking it up into a seven step process - and clearly detailing how you can maximize your efforts every step of the way. Get the white paper now.
Tags : ibm, technology, data, data collection, data research, analysis, survey, spss
     IBM
By: IBM     Published Date: Aug 06, 2012
With customer analytics-including predictive analytics, social analytics, business intelligence, and decision management-companies are empowered to improve the customer experience and maximize business outcomes by being proactive, rather than reactive. Comments made in social channels about a perceived problem with a checkout tool on a company's website, for example, can alert company decision-makers about a potential issue before it hits the contact center.
Tags : customer analytics, loyalty, profitability, revenue, ibm, transaction data, customer survey data, demographics
     IBM
By: IBM     Published Date: Aug 10, 2012
This brief video shows how advanced analytics can incorporate survey methods designed to help you with every aspect of survey research - everything from gathering the data, to data analysis, to reporting.
Tags : survey data, ibm, business analytics, ibm spss, patient satisfaction, analytics solutions
     IBM
By: Urban Airship     Published Date: Apr 17, 2014
Are you ahead or behind in mobile? How does your business compare to other brands, and to your industry? The Mobile Maturity Benchmarks Report answers these questions with a comprehensive survey of 500 mobile executives, marketers and developers across eight industries.
Tags : urban airship, mobile, mobile marketing, app, mobile app, app platform, mobile maturity, benchmarking
     Urban Airship
By: SAP     Published Date: Jul 17, 2012
A research report from Business Week on a global survey of executives on Customer Experience; 80% of respondents rate CE as a strategic priority but the majority believe that their company does a poor job at delivering a good customer experience. We will be publishing 4 reports based on this survey as well as interviews with key analysts, influencers and Customers. Here is the first report which you can download and forward to your sales team and customers.
Tags : sap, business, management, customer experience, profits, strategy, sales
     SAP
By: CDW     Published Date: Jun 08, 2015
Deploying and managing a private cloud can be a challenge. Read this white paper to learn how more than one hundred surveyed companies have successfully done so.
Tags : converge, infrastructure, servers, networking, virtualization
     CDW
By: Jobvite     Published Date: Oct 02, 2013
Social recruiting has grown up and has seen universal adoption across industries. Anyone not leveraging social referrals is behind the curve. Download Jobvite's 6th Annual Social Recruiting Survey Results to see how your social recruiting strategy compares
Tags : social recruiting, social recruiting survey, survey results, employee referrals, social referrals
     Jobvite
By: McAfee     Published Date: Apr 25, 2014
While enterprises appear to be aware of advanced malware and its security challenges, the measures to defend against it need some attention and investment. This report presents survey results that gauge enterprise awareness of advanced malware and what measures are being taken to defend against it.
Tags : advanced malware, protection, network breaches, intrusion provention systems (ips), web and email gateway protection, tracking malware, malware analysis and detection, blocking and remediating malware
     McAfee
By: Polycom     Published Date: Apr 30, 2013
In December 2012, Wainhouse Research (WR) and Polycom jointly created and fielded a WR-branded survey focused on the benefits that organizations realize via the use of video conferencing. Invitations to participate in the survey were released in numerous ways including: - Via email invites to a list of Polycom end-user contacts - Via email invites to a list of WR end-user contacts - Via clickable banners on numerous websites This document provides a top-level view of the survey data, along with some additional findings and observations.
Tags : video conferencing, telepresence, end-user, video conferencing, video collaboration
     Polycom
By: ADP     Published Date: Oct 14, 2014
In July and August 2014, the ADP Research Institute®, a specialized group within ADP®, conducted an online survey of more than 750 owners and executives at companies with 50-999 employees. The Midsized Business Owners Study is now in its third year. Midsize businesses often struggle between operating like a smaller business but having to abide by the same regulations as larger corporations. Download this case study to learn how midsize business are dealing with their three greatest concerns right now: healthcare benefit costs, the Affordable Care Act, and the level of government regulations.
Tags : adp, midsize business, healthcare benefit costs, affordable care act, government regulations, adp research institute, midsized business owners study
     ADP
By: ThreatTrack Security     Published Date: May 21, 2015
This report provides a 360 degree view of organizations' security threats, response plans, processes, and investments. More than 800 security decision makers and practitioners were surveyed in December 2014 across North America and Europe.
Tags : cyberthreat, security, malware, defense
     ThreatTrack Security
By: NetApp     Published Date: Mar 11, 2015
Improving data backup and recovery continues to be a top priority among senior IT decision makers, as highlighted in a 2015 IT Spending Intentions survey conducted by ESG. Organizations plan to invest in modernizing data protection, including the cloud. Learn the key considerations when evaluating a cloud-extended data protection solution that provides security, efficiency, effectiveness, and risk mitigation.
Tags : 
     NetApp
By: CDW-Trend Micro     Published Date: Mar 26, 2015
New business models and employee work styles are adding pressure on existing endpoint security strategies. A recent survey shows most companies are dissatisfied with current approaches to endpoint security. As a result, most companies are eyeing vendor changes in the coming year. Download this infographic to learn more.
Tags : endpoint security, security policy, mobile devices, security
     CDW-Trend Micro
By: Simplivity     Published Date: Jul 02, 2015
ActualTech Media and SimpliVity have partnered to create a new report that presents data from surveyed IT professionals and their experiences with hyperconverged infrastructure. The report defines Hyperconvergence and outlines the future of the industry.
Tags : hyperconvergence, robo, market report, storage, disaster recovery, operational efficiency, high it costs, data protection
     Simplivity
By: Microsoft Azure     Published Date: Apr 10, 2018
Prepare your business for the future of customer service. In a world where price and product can easily be matched, customer experience has become a key brand differentiator. It’s never been more important to understand customer expectations, perceptions, preferences, and trends. The 2017 Microsoft State of Global Customer Service report found that customer service impacts brand choice and loyalty for 96% of consumers around the globe. The 32-page report offers insights from 5,000 survey participants. Learn how you can stay ahead of the competition and earn customers for life with intelligent customer service. Find trend details and actionable data on: The growing importance of service in a customer’s choice of or loyalty to a brand The most important aspects of a good customer service experience The most frustrating aspects of a poor customer service experience Expectations of the millennial customer segment Channel preferences based on geography Customer expectations for self-serv
Tags : 
     Microsoft Azure
By: Dell EMC     Published Date: Jul 27, 2015
IDC White Paper - Learn about Workload Awareness findings documented in a recent worldwide IDC survey of 683 enterprise IT decision makers.
Tags : workload awareness, hybrid cloud strategies, it solutions, workload priorities, idc
     Dell EMC
By: Dell EMC     Published Date: May 12, 2016
Flash is changing the world. It is enabling innovation and business transformation by allowing companies to do things they simply could not have done before. IDC conducted a global survey of 1,305 executives involved in IT infrastructure and business transformation. The group with the highest flash adoption enjoyed superior business outcomes across a range of areas. Learn more about how flash is unlocking innovation and enabling business transformation with this IDC InfoBrief.
Tags : all-flash technology, business transformation, it infrastructure, flash adoption
     Dell EMC
By: gyro     Published Date: Sep 10, 2015
The role of the CMO is rapidly evolving as CEOs raise expectations about how marketing should contribute to company growth. Who are today’s CMOs, where did they come from, what do they do best and how do they do it? gyro, Forbes Insights and SAP surveyed more than 300 marketing executives to find out. Uncover answers and insights when you discover the unique traits that create a “growth CMO,” an elite marketer who successfully drives cultural change, builds marketing capabilities for the future and achieves compelling business results.
Tags : cmo, marketing executives, marketers, marketing capabilities, growth, emerging marketing, internet marketing, traditional marketing
     gyro
By: Evident.io     Published Date: Nov 19, 2015
Collaboration services, email, managed services, and backups and disaster recovery are the most common current use cases for cloud services, according to the results of a new SANS survey on cloud security. The 485 IT professionals who participated in the survey reported using a variety of cloud providers and service models, including software-as-aservice (SaaS) cloud offerings, along with a fairly even mix of infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) implementations. Most respondents said they are investing in both public and private clouds as needs dictate.
Tags : evident, cloud security, collaboration services, 485 it, disaster recovery, cloud services, saas
     Evident.io
By: DocuSign     Published Date: Mar 23, 2016
"Businesses are increasingly aware that digitization — converting or migrating non-digital information, practices, and processes into digital formats— can increase agility, productivity, and cost savings. According to a recent IDG Research survey, however, even organizations that are actively moving toward greater digitization have ample room for improvement. Discover how to move past the organizational bottlenecks and build a strong business case for further digitization as a competitive advantage with all the vital benefits DocuSign + Office 365 solution delivers. Download this white paper to learn more about DocuSign and Microsoft Office 365 solution and how you can: -Reduce the time needed to complete business transactions -Create and automate workflows to ensure transactions are safe and secure -Improve a user's ability to control and monitor these processes
Tags : 
     DocuSign
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