RSS feed Get our RSS feed

News by Topic

jive

Results 1 - 25 of 92Sort Results By: Published Date | Title | Company Name
By: Zugata     Published Date: Aug 11, 2017
This Case Study details how the Jive HR team drove an initiative to transform the existing performance management process into a people-first program, resulting in one that delivers value and drives engagement.
Tags : performance management, company culture, learning and development, growth culture, talent management, talent development, total rewards, performance
     Zugata
By: Jive Software     Published Date: Mar 08, 2012
Your customers are demanding better answers, faster-and social media gives them a louder megaphone. Meanwhile, Management is pushing you to reduce support costs and increase team efficiency.Our panel will discuss practical advice and proven strategies for integrating Social into your organization's customer service ecosystem, followed by a live audience Q&A session.
Tags : 
     Jive Software
By: Jive Software     Published Date: Sep 09, 2013
Happy customers are your brand's best friend, but how do you connect those positive reviews to your prospective customers? This webinar will highlight use-cases showcasing companies that have successfully promoted a brand that customers love, respect and evangelize organically. You'll learn how to cultivate brand advocates as an extension of your sales team with public communities.
Tags : branding, customer obsession, brand advocacy, customer experience/engagement, sales
     Jive Software
By: Jive Software     Published Date: Dec 05, 2012
In this webcast, HP and Jive Software will discuss how social business tools can enable valuable discussions between both customers and companies as well as among employees internally.
Tags : social business, social software, jive software, social collaboration, social business technology, collaboration, emerging marketing, social media
     Jive Software
By: Jive Software     Published Date: Feb 19, 2013
Social Business represents a fundamental shift in how businesses communicate. Don’t be the last to adopt the biggest innovation in corporate communication since email.
Tags : social business software, social business, employee collaboration, employee productivity, brand loyalty, customer support, internet marketing, crm solutions/software
     Jive Software
By: Jive Software     Published Date: Jun 26, 2013
Successful marketing is, at its core, all about collaboration. Yet working together—across teams, departments and agencies, as well as with customers and partners—is getting more difficult as the pace of business and the number of moving parts increase. Most marketers still depend on the same tools and methods they used 20 years ago: email, meetings, phone calls and desktop apps, leading to a lot of disconnects, inefficiency and pain. But change is finally at hand.
Tags : marketing, social business technology
     Jive Software
By: Jive Software     Published Date: Jun 26, 2013
How many of your salespeople perform at their peak potential? Probably not enough. For decades, sales teams have depended on tools and practices that don’t maximize effectiveness and execution, because they don’t address key challenges at the heart of selling: getting reps trained and up to speed fast, keeping them aligned and ready to sell at all times, helping them work together to manage and complete deals efficiently. Learn how social business drives dramatic performance improvements for individual reps and sales organizations as a whole, as verified in a major new study by a top-three global consulting firm.
Tags : sales, sales performance, sales training
     Jive Software
By: Jive Software     Published Date: Jun 26, 2013
Balancing customer service quality and costs is an ongoing battle for most organizations. Superior service means higher labor spend, but shunting customers into long support queues and confusing self-help areas costs companies loyalty and retention. Conventional technologies don’t help much: They’re fragmented, with no unified view of customer interactions; they don’t provide effective peer-based support, leaving customers frustrated and dissatisfied; and they do nothing to improve retention, knowledge-sharing and overall enablement of service rep teams. Learn how social business tools eliminate the conventional cost/quality trade-offs.
Tags : customer service, customer service quality, customer experience, customer experience/engagement
     Jive Software
By: Jive Software     Published Date: Jun 26, 2013
Companies today are acutely interested in becoming more customer-centric and increasing customers’ lifetime value. One key way to deepen engagement with customers is by creating and cultivating a customer community, but many companies don’t know how to develop a compelling community—one that keeps customers engaged over time. Learn 6 ways to create a customer centric culture.
Tags : customer value, customer engagement, customer community, customer service, customer experience/engagement
     Jive Software
By: Jive Software     Published Date: Jun 26, 2013
Let's get real. Social business isn't just about connecting employees and customers to "collaborate better" wherever they are, from whatever device. It's about delivering real value to enterprises, to the tune of $1.3 trillion annually, according to the McKinsey Global Institute. Check out the latest eBook on Social Intranet and see what you're missing
Tags : social intranet, social business
     Jive Software
By: Jive Software     Published Date: Jun 28, 2013
Today’s marketing teams have to work smarter and faster across a growing range of activities and an increasingly diverse array of participants. Improving cross-functional collaboration is the new marketing mandate, and social business is the enabler, allowing marketing teams to drive more leads, increase sales and cut operational costs. Learn how marketers are achieving success with social business technology.
Tags : marketing productivity, marketing teams, social business technology, team collaboration
     Jive Software
By: Jive Software     Published Date: Oct 08, 2009
Learn best-practices for implementing a social software strategy, as leaders from Nike, Cisco, and Forrester share advice and anecdotes in a Social Business Software Roundtable discussion.
Tags : cisco, jive, social software strategy, social media tools, online communities, internal social network, social business software, social media marketing
     Jive Software
By: Jive Software     Published Date: Oct 08, 2009
Learn how the Air Force Medical Service connects 20,000 Department of Defense medical personnel on a highly-secure online community -- in hospitals, in remote stations, and on the battlefield.
Tags : highly-secure online community, social business software, jive, social media marketing
     Jive Software
By: Jive Software     Published Date: Oct 08, 2009
Learn how Intel leverages a branded online community to engage its Partners, to cut costs and grow channel sales during the tough economic environment.
Tags : jive, branded online community, grow channel sales, plan for building an online community, social media marketing
     Jive Software
By: Jive Software     Published Date: Oct 08, 2009
Learn how T-Mobile's business sales team leverages an employee collaboration network to close deals faster.
Tags : jive, social business, business sales, employee collaboration network, feedback from sales teams, social media marketing
     Jive Software
By: Jive Software     Published Date: Oct 12, 2009
Priority Club Connect encourages members to talk directly with IHG management through a video blog on the community and to participate in special offers available only through the community. Listen to this webcast recording to get strategies and advice for your own social media initiatives.
Tags : social business software, social media, online community, customer loyalty, jive, social media marketing
     Jive Software
By: Jive Software     Published Date: Oct 12, 2009
Powering the ecosystem with the Collaboration Workspace, a branded online community, helps SAP continue its tradition of industry leadership and customer value. Watch this on-demand webcast to get strategies and advice for your own social media initiatives.
Tags : ecosystem, jive, collaboration workspace, sap, online community, social media, validation, customer feedback
     Jive Software
By: Jive Software     Published Date: Mar 03, 2010
Learn how an industry-leading provider of storage and data management solutions used Social Business Software to accelerate a global branding initiative and connect with thousands of community members across one hundred countries.
Tags : jive, netapp community, social business software, storage, data management, hosting, online community, brand awareness
     Jive Software
By: Jive Software     Published Date: Feb 24, 2014
Providing healthcare is a global, multi-level proposition that transcends single providers. The stakeholders in Cerner’s world are not only clinicians, hospitals, and medical device partners but another whole world of consultants, researchers, and industry experts. Cerner leverages Jive Social Business Software to address a number of their key social business imperatives, including accelerating innovation and providing community-based support. They put Jive to work not only to make their own business operations more productive but to connect priorities and people outside of Cerner to solve broad healthcare issues for the greater good.
Tags : jive, cerner, healthcare technology, social business software, collaboration, social networking platform, software solutions, workforce management
     Jive Software
By: Jive Software     Published Date: Feb 24, 2014
The workforce is as dispersed as ever – companies are looking to social collaboration to facilitate the engagement once fostered around the water cooler. By understanding the power of social collaboration tools, HR can lead an organization to where the talent is while enabling business success through the success of its people.
Tags : jive, aberdeen group, hr management, hr technology, talent management, recruiting, social business, enterprise social collaboration
     Jive Software
By: Jive Software     Published Date: Feb 24, 2014
How can human resources partner with IT to drive communication and knowledge-sharing while supporting business objectives? In today’s distributed workforce HR can embrace social business, taking the lead in defining new HR practices to support the changing workplace landscape and foster innovation and integrated employee networks.
Tags : jive, gigaom research, human resources, human resource technology, distributed workforce, social business, workforce management, workplace management
     Jive Software
By: Jive Software     Published Date: Feb 24, 2014
This IDC study addresses the management challenges and subsequent best practice outcomes that can be achieved through the integration of existing enterprise social network tools with other networks or enterprise applications.
Tags : jive, idc, social business, social software, integration, enterprise social network, esn, unified communications
     Jive Software
By: Jive Software     Published Date: Feb 24, 2014
Want to rein in support costs without sacrificing service quality and customer satisfaction? You can. New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs.
Tags : jive, customer service, customer service costs, spend management, customer service communities, social business, social business services, peer-to-peer support
     Jive Software
By: Jive Software     Published Date: Feb 24, 2014
With its in-depth guidance and independent third-party vendor evaluations, Gartner's Magic Quadrant market assessment can assist your organization in implementing an effective social business software solution.
Tags : jive, human resources, social software, social media, workforce, workforce magagement, social business, social business software
     Jive Software
By: Jive Software     Published Date: Feb 24, 2014
As of January 2011 there were 600 million Facebook users and 200 million Twitter users. Many millions use social services, from sharing photos via Instagram to sharing files via Box.net to via SlideShare. So how many of your employees use social media? A lot. That’s because social has become a normal tool used to manage and organize our lives. Social tools are flexible, efficient, effective and easy to adapt for personal and business uses.
Tags : jive, social media, workplace, workforce, compliance, ediscovery, human resources, workflow
     Jive Software
Start   Previous   1 2 3 4    Next    End
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.

Related Topics