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By: DigiCert     Published Date: Jun 19, 2018
Just as automation has become mandatory for scaling cloud workflows and critical workloads up or down in today’s dynamic business environment, the same is true in today’s dynamic threat environment. The ability to automate certificate renewals with our Complete Website Security solution helps you to strengthen certificate security, while helping you save resources, time and money on certificate administration and ensuring you remain compliant with industry rules and regulations. Download this whitepaper today to find out more.
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     DigiCert
By: Genesys     Published Date: Jun 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
Tags : customer service, operations, asynchronous, messaging, customer expectations
     Genesys
By: DocStar     Published Date: Jun 11, 2018
You arrive at the office and watch helplessly as your AP processing team tries to avoid an avalanche of paper invoices while simultaneously juggling non-stop vendor service calls. The phones are ringing off the hook and the sound and sight of inefficiency is maddening—no one is happy. You try to move, but can’t. Thankfully you wake up and realize it was just a dream. Wiping the drool from your cheek, you resolve to update your own AP process before it’s too late. This scenario is a familiar recurring nightmare shared by many Accounts Payable Managers, Controllers and CFOs—and for good reason. Without scalable AP and invoice processing, your business cannot flourish or reach maximum potential. In this eBook, we’ll show you how integrating your AP processing with your accounting software will help you save time and money, allowing you and your team to focus on your customers and your business.
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     DocStar
By: Epicor     Published Date: Jun 06, 2018
You arrive at the office and watch helplessly as your AP processing team tries to avoid an avalanche of paper invoices while simultaneously juggling non-stop vendor service calls. The phones are ringing off the hook and the sound and sight of inefficiency is maddening—no one is happy. You try to move, but can’t. Thankfully you wake up and realize it was just a dream. Wiping the drool from your cheek, you resolve to update your own AP process before it’s too late. This scenario is a familiar recurring nightmare shared by many Accounts Payable Managers, Controllers and CFOs—and for good reason. Without scalable AP and invoice processing, your business cannot flourish or reach maximum potential. In this eBook, we’ll show you how integrating your AP processing with your accounting software will help you save time and money, allowing you and your team to focus on your customers and your business.
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     Epicor
By: Bronto     Published Date: May 31, 2018
More than 80% of customers abandon their carts resulting in a whopping $18 billion in lost revenue every year. Retailers that lack a strong, comprehensive cart recovery program are just leaving that revenue behind. This paper will examine what you need to look for in a cart recovery program. What you’ll learn: How flexibility in choosing the number and time to send emails can increase engagement. What to look for in the segmentation and personalization of cart recovery emails. How A/B testing can take your cart recovery program to the next level.
Tags : sales, customer, consumer, revenue, recovery
     Bronto
By: Infosys     Published Date: May 21, 2018
Some companies dig for oil. But sometimes, its just as important to search out valuable rig data and bring it to the surface where it can be seen by the right people, at the right time. As they say, data is the new oil.
Tags : data, company, value, technology, information
     Infosys
By: Infosys     Published Date: May 21, 2018
Imagine being able to find the perfect bartender to staff a five-star resort or hire an Italian chef for a week in Switzerland - all in real time, all with zero human touch, with digital contracts and signatures, all revenue passing through the platform, all payments made within 48 hours - tax, legal and regulatory compliance included. We made it happen for our client.
Tags : recruiting, company, employee, automated
     Infosys
By: Groove     Published Date: May 16, 2018
Account based sales (ABS) has generated a lot of buzz lately, but it’s more than just a passing trend. In fact, many enterprise sales teams have been doing account based sales for quite a while. Whether this is the first time you have encountered the idea of ABS or you have heard about it before, this e-book will equip you with the basics so you can decide whether ABS is right for your company, outline your own ABS strategy, and optimize for the best results possible. We’ll cover: An explanation of account based sales Key benefits of adopting an ABS strategy How to get started and implement a successful ABS strategy Best practices and KPIs to optimize and measure your strategy Additional resources to help you plan and execute your strategy
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     Groove
By: Dassault Systèmes     Published Date: May 09, 2018
Tight schedules, cost challenges and lack of visibility can strain relationships in the Architecture, Engineering and Construction (AEC) market. As new technologies raise owner expectations, you need to respond rapidly to customer needs with on-target solutions. You need to know how to anticipate and exceed owners’ expectations. You need to deliver on multiple fronts, including: • Be a partner not just a supplier: Owners are looking for irreplaceable partners who transparently deliver value. • Achieve more predictable outcomes: Partnerships build from developing plans, mitigating risks and delivering. • Deliver on time and on budget: Firms must meet expectations precisely and avoid costly waste and delays. • Be involved from day one: Owners now expect visibility and involvement across the project. • Deliver something unexpected: AEC firms need to deliver unique, surprising solutions. Download your targeted industry analysis to learn more.
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     Dassault Systèmes
By: Absorb     Published Date: May 09, 2018
eLearning has become the prevailing approach to employee onboarding, compliance training, and professional development. The efficiencies that eLearning affords stem from automation, customization and self-service. These attributes allow end users (employees and others) to access just the right training at just the right time. They also provide Learning and Development administrators the peace of mind that training will be delivered as needed, in a consistent manner and that tracking the progress of individuals will also be made simpler by automation.
Tags : lms, employee, training, efficiencies, elearning, automation
     Absorb
By: IBM APAC     Published Date: Apr 27, 2018
To make the best treatment decisions, doctors at Memorial Hermann required rapid, reliable access to patients medical records and fast insight into changing health indicators. Deploying IBM FlashSystem, physicians at Memorial Hermann can now rapidly access healthcare information and perform sophisticated analysis to identify early signs of illness and take appropriate action for patients 99% faster.
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     IBM APAC
By: HotSchedules     Published Date: Apr 25, 2018
Successful restaurants know just how important a solid inventory management process is to delivering a great product and experience. Even so, many restaurants today still struggle with ordering the right amount of inventory. Statistics show that restaurants waste about 10% of their food product, that’s money literally thrown in the trash! There’s only so much time in a manager’s day to manually deal with all of it. This ebook will explore the exciting new frontier of intelligent restaurant operating platforms, and how modern inventory management systems can make the process easier and more successful for your managers.
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     HotSchedules
By: DocuSign     Published Date: Apr 24, 2018
"In order to succeed in this evolving digital landscape, financial services institutions must embrace trending technology to remain competitive or risk becoming obsolete. Today’s customers expect to be able to bank not just anywhere, any time, but also on any device. What’s more, they want to be able to open new accounts, apply for loans, and perform other tasks that in the past could only be done at a branch, securely and easily. Download this complimentary IDG report to learn about digital banking best practices to stay competitive by going paperless, attract and keep the next generation of customers who demand digital options, and thrive in the digital age. "
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     DocuSign
By: Carbonite     Published Date: Apr 09, 2018
Global data deduplication provides important benefits over traditional deduplication processes because it removes redundant data through entire enterprises, not just single devices. Global deduplication increases the data deduplication ratio—the size of the original data measured against the size of the data store after redundancies are removed. This helps reduce the amount of storage required at a time when businesses face exponential storage growth. Chief benefits of global deduplication include: • Reductions in storage of up to 60% • The most optimal deduplication ratio • Enterprise-wide reach • Massive reductions in backup-related WAN traffic By shrinking storage capacity needs, data deduplication can cut storage costs quickly. At the same time, businesses today need to access and utilize their data in real time, making the most recent and relevant information available. By eliminating redundant data, deduplication technology makes it simpler for data to be managed across various b
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     Carbonite
By: Dassault Systemes SolidWorks Corp.     Published Date: Mar 27, 2018
Kinder Design Inc., a design and engineering services consulting firm, developed the Lift Top — an adjustable desktop table which enables users to comfortably work in either a sitting or standing position. With SOLIDWORKS Premium software, the firm automated the design process, cut development time and reduced the number of prototypes. This case study shares how Kinder Design implemented SOLIDWORKS Premium design and analysis software to support services and drive innovative product development.
Tags : kinder, design, solidworks, development, streamline, production
     Dassault Systemes SolidWorks Corp.
By: Emarsys     Published Date: Mar 19, 2018
The one thing these powerful brands have in common? Data. The growth of data has brought us to the tipping point between brand and customer. Before the digital age, the biggest and best brands had just that – a brand, which THEY controlled. Now, a brand is powerful because of the data it collects and how it uses it to serve its customers. The value of data is only going to increase as we move from a handful of brands owning first-party data to a greater democratization of information. As a result, consumers will have much more control over their personal data and more companies will be able to generate their own first-party data. Once again, it’s time to look ahead to identify the trends and technologies that are most likely to survive the hype cycle and become the must-haves of the near future. Here we take all we learned over the past year and craft our strategies for the future. We explore the five predictions we believe marketers should be excited about and prepare for over the ne
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     Emarsys
By: SAS     Published Date: Mar 06, 2018
Imagine getting into your car and saying, “Take me to work,” and then enjoying an automated drive as you read the morning news. We are getting very close to that kind of scenario, and companies like Ford expect to have production vehicles in the latter part of 2020. Driverless cars are just one popular example of machine learning. It’s also used in countless applications such as predicting fraud, identifying terrorists, recommending the right products to customers at the right time, and correctly identifying medical symptoms to prescribe appropriate treatments. The concept of machine learning has been around for decades. What’s new is that it can now be applied to huge quantities of data. Cheaper data storage, distributed processing, more powerful computers and new analytical opportunities have dramatically increased interest in machine learning systems. Other reasons for the increased momentum include: maturing capabilities with methods and algorithms refactored to run in memory; the
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     SAS
By: SAS     Published Date: Mar 06, 2018
The Connected Customer is an individual who is intimately connected to the data, outcomes, decisions, and staff associated with any relationship to an organization. This intensely personal connection is not just a matter of the most recent transaction, but represents a combination of connected data, connected analytics, and collaborative decisions associated with improving the customer’s relationship with the organization over time. In this report, Blue Hill explores the key traits associated with supporting the Connected Customer through the Internet of Things, and provides guidance on why the Internet of Things will be essential across the general business landscape
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     SAS
By: Limelight Networks     Published Date: Mar 02, 2018
Can your business afford to lose $9,000 per minute? According to the Ponemon Institute $9,000 is the average cost of an unplanned outage. In some cases the costs are much higher. The catalogue of cloud outages over recent years is well publicized and reads like a “who’s who” of the technology industry. It seems no one is immune. But when it comes to delivering digital content, downtime isn’t the only concern. Today a poor user experience can be just as damaging as an outage. According to Limelight research, 78% of people will stop watching an online video after it buffers three times, and the majority of people will not wait more than 5 seconds for a website to load. Organizations looking to deliver great digital experiences for their customers often choose to deliver that content using Content Delivery Networks (CDNs). Using multiple CDNs to deliver these digital content experiences promises even greater levels of availability and performance. But it brings with it a host of questi
Tags : content delivery network, cdn, multi-cdn, multiple cdns, web performance, web acceleration, digital content delivery, mobile delivery
     Limelight Networks
By: Limelight Networks     Published Date: Mar 02, 2018
Can your business afford to lose $9,000 per minute? According to the Ponemon Institute $9,000 is the average cost of an unplanned outage. In some cases the costs are much higher. The catalogue of cloud outages over recent years is well publicized and reads like a “who’s who” of the technology industry. It seems no one is immune. But when it comes to delivering digital content, downtime isn’t the only concern. Today a poor user experience can be just as damaging as an outage. According to Limelight research, 78% of people will stop watching an online video after it buffers three times, and the majority of people will not wait more than 5 seconds for a website to load. Organizations looking to deliver great digital experiences for their customers often choose to deliver that content using Content Delivery Networks (CDNs). Using multiple CDNs to deliver these digital content experiences promises even greater levels of availability and performance. But it brings with it a host of questi
Tags : content delivery network, cdn, multi-cdn, multiple cdns, web performance, web acceleration, digital content delivery, mobile delivery
     Limelight Networks
By: Limelight     Published Date: Feb 16, 2018
When it comes to delivering digital content, downtime isn’t the only concern. Today a poor user experience can be just as damaging as an outage. According to Limelight research, 78% of people will stop watching an online video after it buffers three times, and the majority of people will not wait more than 5 seconds for a website to load. Organizations looking to deliver great digital experiences for their customers often choose to deliver that content using Content Delivery Networks (CDNs). Using multiple CDNs to deliver these digital content experiences promises even greater levels of availability and performance. But it brings with it a host of questions. In this paper we’ll explore the 5 things you should know about multi-CDN in order to determine if it might make sense for your business.
Tags : content delivery network, cdn, multi-cdn, multiple cdns, website performance, website acceleration, digital content delivery, mobile delivery
     Limelight
By: Emarsys     Published Date: Feb 14, 2018
Omnichannel is not just another buzzword to ignore. It’s a marketing objective, and if you don’t have a strategy in place, you’re already behind the curve; not only is it important, it also takes time. There is no omnichannel switch to throw, no simple button to push. A sound omnichannel approach must be built step by-step, and for many companies it all starts with email. Omnichannel excellence can be achieved through an email-first (not an email-only) approach, and for many companies, there is no better place than the email channel to begin building unified customer profiles and constructing your omnichannel empire.
Tags : omnichannel, marketing, experience, optimization, customer
     Emarsys
By: Epson Robotics Media     Published Date: Feb 09, 2018
Digital Elektronik bought four Epson robots for the job, and these robots completed the task in just a few months. Since then Digital Elektronik has used the robots for new applications, some similar but others quite different, demonstrating a key advantage of Epson robots in being flexible and reusable. Volker Spanier, head of factory automation at Epson Germany, says, “I think this is an excellent example of how Epson robots can improve production line efficiency and complete tasks that may not even be possible by hand. It’s also great to see our robots involved in the construction of such a memorable landmark that will stand the test of time.”
Tags : robotics, epson, technology, robots
     Epson Robotics Media
By: Bronto     Published Date: Feb 01, 2018
More than 80% of customers abandon their carts resulting in a whopping $18 billion in lost revenue every year. Retailers that lack a strong, comprehensive cart recovery program are just leaving that revenue behind. This paper will examine what you need to look for in a cart recovery program. What you’ll learn: • How flexibility in choosing the number and time to send emails can increase engagement. • What to look for in the segmentation and personalization of cart recovery emails. • How A/B testing can take your cart recovery program to the next level.
Tags : sales, cart recovery, online shopping, retail
     Bronto
By: Staples     Published Date: Jan 29, 2018
As a Staples Business Advantage® customer, exclusive content is just one of the perks you can access any time. In this infographic, we break down the seven essential qualities that define a shipping products partner, from selection to customer service and thousands of satisfied customers. See if you need to make a switch.
Tags : shipping, shipping partner, staples business advantage
     Staples
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