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By: ServiceNow     Published Date: Apr 12, 2017
Read The Total Economic Impact™ of ServiceNow, an April 2017 commissioned study conducted by Forrester Consulting on behalf of ServiceNow, to understand the benefits, costs, and risks associated with the following ServiceNow solutions: IT Service Management, IT Operations Management, and Performance Analytics. The study, commissioned by ServiceNow, covers key findings in these three categories: Modernizing IT Service Management Eliminating Service Outages Optimizing Performance with Real?time Analytics Forrester interviewed seven current ServiceNow customers with years of experience using the solutions identified above. The purpose of the study is to provide potential customers with a framework to evaluate the real world customer experience and economic impact of the Now platform on their organizations.
Tags : operations management, performance analytics, it management, it automation, it ticketing, help desk, service desk, itsm
     ServiceNow
By: SAP     Published Date: Feb 03, 2017
To better understand the benefits, costs, and risks associated with implementation of SAP BusinessObjects Analytics solutions, Forrester interviewed four organizations with multiple years of experience using these analytics solutions from SAP across one or more of the following key analytics areas: planning, business intelligence, and predictive analytics. A composite, or representative, organization was developed to report cost and benefit findings
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     SAP
By: Lenovo     Published Date: Apr 28, 2017
“The biggest problem with big data is using it.” Accessing, analyzing, and actioning with big data are among the key challenges facing every enterprise. In this detailed report from Forrester, you’ll see key drivers and challenges with Big Data, and some clear recommendations on how to proceed. Get the white paper to see Forrester's key findings.
Tags : lenovo, lenovo sap, data potential, using data, big data challenges, forrester, forrester paper, analyzing big data
     Lenovo
By: Dell EMC     Published Date: Jul 05, 2016
EMC Global Data Protection Index 2016 Key Findings and Results Report
Tags : data management, business practices, data center. data application, enterprise applications, business intelligence, security
     Dell EMC
By: Adobe     Published Date: Feb 03, 2015
This White Paper provides information on new trends and key findings of Digital Publication Platforms.
Tags : digital publication platform, content marketing, social media, content management systems, interactive marketing, customer experience/engagement, reputation monitoring
     Adobe
By: Oracle     Published Date: Oct 07, 2015
Aberdeen's Research Briefs provide a detailed exploration of key findings from a primary research study, including key performance indicators, Best-in-Class insight, and vendor insight.
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     Oracle
By: SAP     Published Date: May 15, 2015
Forrester’s study yielded four key findings: • High customer expectations have led B2B firms to shift toward rich omni-channel experiences. • Providing a comprehensive omni-channel experience helps ensure customer loyalty. • Merchants will fall behind if they fail to adapt their technology to buyer needs. • Technology investment must be aligned with organizational and process change.
Tags : b2b, omni-channel commerce, ecommerce, customer loyalty, purchasing, internet marketing, crm & customer care, e-commerce
     SAP
By: Akamai     Published Date: Jul 22, 2010
This slide version of a recorded event delivers key findings of an in-depth consumer survey studying travel Web site functionality and conversion rate satisfaction. Host Margaret Rivera of Akamai and presenter Caroll Rheem, Director of Research at PhoCus Wright, define best practices for fast, reliable travel Web sites.
Tags : akamai, travel, site performance, phocuswright, customer experience, usability, travel ecommerce, web load
     Akamai
By: Palo Alto Networks     Published Date: Feb 24, 2016
The threat landscape has evolved and the traditional approach to endpoint security cannot keep up. Detection/response is not an acceptable approach. There are a number of approaches to prevent threats on the endpoint and their ability to prevent unknown and zero-day threats varies widely. Join this webinar featuring a guest speaker from Forrester where we will discuss the findings from a recent commissioned survey they conducted that evaluates these approaches and illustrates that exploit prevention and integration with a network security platform are must-have capabilities. Forrester will also summarize their recommendations for prevention of advanced threats on the endpoint.
Tags : security, endpoint, zero day exploit, forrester, phishing, ddos
     Palo Alto Networks
By: McAfee     Published Date: May 07, 2014
A Gartner report showing its key findings, recommendations and analysis of endpoint protection platforms.
Tags : endpoint protection platforms, gartner, mcafee, epp analysis
     McAfee
By: LogMeIn     Published Date: Jan 03, 2013
This report examines online shopper’s attitudes, opinions, and behaviors towards live chat as well as the satisfaction levels of chats resultant from both opt-in scenarios and pro-active invitations.
Tags : live chat, roi, effectiveness 2012, report, opt in scenario, live chat, collaboration, logmein
     LogMeIn
By: AppDynamics     Published Date: Aug 25, 2015
In collaboration with Enterprise Management Associates (EMA), AppDynamics has conducted a survey of application management professionals and managers to determine exactly what IT organizations want and need from APM providers. Here are some key findings from the research: • Only 30% of companies currently have application-specific solutions to monitor apps • 50% or fewer of the tools companies have purchased are actively being used to monitor apps • 27% of application-related problems are detected by monitoring tools • A “unified monitoring platform” is the top choice in a feature of an APM solution Download the full report to review the findings and understand the key challenges and “must haves” associated with APM solutions voiced by IT professionals themselves.
Tags : business technology, digital, customer service, efficiency, operations, infrastructure, business intelligence, business management
     AppDynamics
By: Citrix Systems     Published Date: Jul 25, 2016
Get an overview of the cyberthreat landscape and see key findings from the “2016 Cyberthreat Defense Report.”
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     Citrix Systems
By: Oracle     Published Date: Jun 01, 2016
** White Paper Published By: Forrester Consulting ** This commissioned study conducted by Forrester Consulting on behalf of Oracle reports key findings from a survey of 250 eCommerce decision makers on the shift in the marketplace from on-premises commerce infrastructures to modern SaaS solutions. Read this report to learn: - Top considerations when choosing an eCommerce SaaS platform - The factors most critical to a successful SaaS implementation - Benchmarks on eCommerce processes - Which practices distinguish high performers from all others"
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     Oracle
By: SAP     Published Date: Jul 18, 2016
Organizations are investing in new analytics technologies to improve agility and performance. The technology and data must come together to serve the business users under the guidance and management of IT. Read the white paper to learn key findings in the analytics market and learn how to deliver analytics capabilities suitable for a wide range of use cases.
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     SAP
By: SAP     Published Date: Jul 18, 2016
Companies are finding more success with advanced analytics initiatives, allowing for continued innovation and experimentation. Read the report learn key findings from the survey carried out by The Economist Intelligence Unit, with Sponsorship by SAP.
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     SAP
By: Imprivata     Published Date: Jun 30, 2014
This IDC Health Insights white paper, sponsored by Imprivata, presents key findings of interviews with three healthcare IT executives at Atlantic Health System, Carolinas Pathology Group, and Beaufort Memorial Hospital regarding the deployment of Imprivata Cortext, a secure communications platform. Consistent findings across the three healthcare organizations are as follows: ease of use leads to quick clinician adoption, there is broad application of secure communication across various hospital workflows, and instant communication can save time for care team members and can improve collaboration. Read this report to learn more about how these organizations streamlined clinical workflows such as patient admission notifications, specialist referrals, pathology consultations and code team activations.
Tags : secure, communications, healthcare, hospital, collaboration
     Imprivata
By: Microsoft Windows     Published Date: Mar 31, 2017
Windows 10 enabled key benefits across business and IT departments. Download this Infographic to learn more of Forrester's cornerstone findings.
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     Microsoft Windows
By: McAfee     Published Date: Nov 20, 2014
A survey commissioned by Intel Security and conducted by Evalueserve, in conjunction with the report, suggests that a majority of companies lack confidence in their ability to detect targeted attacks in a timely manner. Even companies best prepared to handle targeted attacks are taking the time to investigate high volumes of events. Key findings include 78% of those able to detect attacks in minutes had a proactive, real-time SIEM solution.
Tags : siem, incident response, ir capabilities, threat intelligence, indicators of attack, indicators of compromise, foundstone, ioas
     McAfee
By: Red Hat     Published Date: Mar 16, 2015
Industry analyst firm IDC recently conducted primary research, commissioned by Red Hat, to determine the total cost of ownership (TCO) benefits Red Hat Enterprise Linux provides in the long term versus running mixed environments or primarily non-paid Linux distributions. The results of this analysis are clear: Organizations that standardize on Red Hat Enterprise Linux recover their up-front subscription costs faster through more efficient operations, less downtime and a more productive IT staff. Key findings include: Organizations that standardize on Red Hat Enterprise Linux have more efficient IT staffs Red Hat Enterprise Linux customers experience about one-fifth the amount of downtime as organizations using primarily non-paid Linux distributions Organizations that heavily use non-paid Linux have almost double the total operational costs Time to market for new application deployments can be greatly reduced with Red Hat Enterprise Linux
Tags : total cost of ownership, up-front subscription costs, productive it staff, application deployments
     Red Hat
By: Lenovo     Published Date: Oct 14, 2016
Accessing, analyzing, and actioning with big data are among the key challenges facing every enterprise. In this detailed report from Forrester, you’ll see key drivers and challenges with Big Data, AND some clear recommendations on how to proceed. Get the white paper to see Forrester's key findings.
Tags : data, storage, big data, enterprises, technology
     Lenovo
By: IBM     Published Date: Oct 15, 2009
Read the white paper, "Understanding Consumer Patterns and Preferences in Multi-channel Retailing," to see how consumers are filling their baskets, why shoppers change channels and other key findings.
Tags : consumer patterns, preferences, ibm, multi-channel retailing, retailer, shopping frequency, demographics, retail industry
     IBM
By: IBM     Published Date: Jul 02, 2012
IBM recently commissioned Forrester Consulting to evaluate how businesses are changing in the face of today's business environment. Read this report to learn the four key findings driving business decisions today including the customer experience, touchpoints, lack of internal collaboration and non-technology hurdles to business transformation.
Tags : forrester, ibm, customer, business, customer experience/engagement
     IBM
By: Teradata     Published Date: Oct 19, 2015
Bruce Rogers, Forbes’ Chief Insights Officer, will discuss the key findings from a survey of senior-level IT and data executives on big data and analytics. He will be joined by Matt Ariker from McKinsey and Chris Twogood from Teradata and together they will present the differences between "leaders" and "laggards" when it comes to analytics initiatives and share how organizations can increase their odds of success with big data and analytics.
Tags : big data, analytics, leaders, laggards, anlytics initiative
     Teradata
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