RSS feed Get our RSS feed

News by Topic

kpi performance

Results 1 - 22 of 22Sort Results By: Published Date | Title | Company Name
By: Broadsoft     Published Date: May 25, 2017
There is a lot of industry buzz about Key Performance Indicators (KPIs), but most contact centers currently focus on only one or two core KPIs, such as “Service Level,” and are only equipped to optimize these KPIs locally. Few contact centers have the tools to manage performance globally.
Tags : 
     Broadsoft
By: Sage     Published Date: Nov 02, 2012
Business management software can provide improvements in business functions all around. But, making a decision for implementing new software can be a big task. This paper gives key reasons software drives growth in construction and contracting firms.
Tags : sage, business management software, technology, kpi, key performance indicators
     Sage
By: UNIT4 CODA     Published Date: Jul 13, 2011
This paper will explore the common Retail KPIs used today across all sales channels, define the formula, discuss potential ways to improve them, and explain their use in the routine management processes of the business.
Tags : unit4 coda, coda financials, financial software, financial management system, best-of-class, retail kpi, key performance indicators, martec international
     UNIT4 CODA
By: Epicor     Published Date: May 01, 2018
We all know the wisdom of monitoring familiar key performance indicators (KPIs). Turns, gross margin return on investment (GMROI), sales, inventory measures, and other metrics will tell you how your business is faring—and that’s pretty important if you want to keep your hardware store in business. However, just staying in business isn’t enough in a rapidly evolving retail world, so achieving improved KPI results is essential. In this Epicor eBook, you’ll learn about eight easy-to-use tools that go beyond traditional KPIs to quickly improve business results, including: • Reviewing store-to-store sales • Identifying your top 100 items • Monitoring excess inventory • Viewing items with cost change and no retail change Learn more about these tools, and discover what else you can do to improve your KPI results by downloading this Epicor eBook. Download now and go beyond retail KPIs.
Tags : retail analytics software, analytics on demand, kpi analytics software, retail kpi software, real time analytics, retail pos software, mobile pos, reporting software
     Epicor
By: Seismic     Published Date: May 14, 2019
"Sales leaders are constantly on the lookout for new ways to improve processes, motivate their teams, unlock efficiencies, and ultimately close more deals. Making that quest more difficult? There are a million ways to measure an organization’s overall achievement of those goals. To maximize revenue growth, 3 strategic imperatives are usually: ? Shortening the sales cycle ? Reducing the cost of customer acquisition ? Increasing the lifetime value of the customer Download the guide to learn the 12 major KPIs (key performance indicators) that sales teams should use to measure effectiveness and efficiency with the goal of driving sales success.
Tags : 
     Seismic
By: SAP Inc.     Published Date: Jul 28, 2009
Learn how midsize companies are putting in place a business intelligence information infrastructure - making them more likely to adhere to their budgets and deadlines, concentrate on improving the overall business rather than just one department, and reward employees accordingly.
Tags : sap, midsize, business intelligence, economy, soa, infrastructure, tco, total cost of ownership
     SAP Inc.
By: Intacct Corporation     Published Date: Sep 18, 2014
The professional services market is back—and more competitive than ever. How will you outperform your competitors? By monitoring the financial metrics that matter. Through years of thorough research, Service Performance Insight has analyzed and identified the profit-centric measures that are highly correlated with financial success in professional services. Download the white paper, "The 5 KPIs that Matter for Professional Services," to learn: • The importance and primary characteristics of financial maturity. • The 5 financial metrics critical to service organizations. • Where successful service organizations fall in these metrics.
Tags : intacct, kpi, professional services, financial metrics, service performance insight
     Intacct Corporation
By: ServiceSource     Published Date: Nov 01, 2013
How strong is your renewal program? Are you able to predict and analyze your performance correctly? ServiceSource® believes that the real yardstick of renewal performance lies in a comprehensive set of key performance indicators (KPIs) that can tell a much broader story. Over the last 13 years and over 145 engagements, we’ve identified these twelve critical factors for successfully measuring and growing your renewal revenue. This whitepaper provides a detailed overview of those KPIs.
Tags : reducing customer churn, servicesource, maximize revenue, essential kpis, renewal opportunity, renewal results, sales process, performance drivers
     ServiceSource
By: IBM     Published Date: Jun 24, 2009
This white paper outlines the advantages of WebSphere Portal for System z software and provides essential information to those considering adding Web-facing workloads on their mainframe hardware. Also, with these WebSphere Portal for System z options, IBM illustrates its ongoing commitment to mainframe computing and underscores the business value that remains inherent in the System z platform. Learn more today!
Tags : enterprise, web 2.0, ibm, system z, platform, mission critical applications, web facing, workloads
     IBM
By: IBM     Published Date: Jun 24, 2009
WebSphere Portal remains IBM's strategic front end for SOA. It enables our clients to closely align their business objectives on standards-based platforms with role-based delivery of composite applications across and beyond their enterprise. At the end of June we delivered a new version of WebSphere Portal Version 6.1. This release significantly improves performance by tapping into the 64-bit capabilities of the IBM System z platform. Click here to learn more!
Tags : websphere, portal, version 6.1, web 2.0, web interfaces, intuitive applications, enhanced web 2.0, ibm
     IBM
By: IBM     Published Date: Jun 24, 2009
Improving access to core applications and data is just one of many mandates facing IT, along with improving collaboration, reducing administration costs and improving performance. Fortunately, shops running System z have an advantage. You can integrate and enhance your System z assets faster when you use the version 6.1 update to IBM WebSphere Portal on z/OS. Use it to quickly deploy business applications across the enterprise, reduce costs and increase flexibility with workloads centralized on System z.
Tags : websphere, portal, version 6.1, web 2.0, web interfaces, intuitive applications, enhanced web 2.0, ibm
     IBM
By: Microsoft Dynamics CRM     Published Date: Mar 30, 2010
This report reveals how Best-in-Class firms distinguish themselves from all others by routinely benchmarking and measuring their service performance; implementing effective measuring, monitoring and tracking systems; integrating service KPIs with company-wide CRM or ERP systems, wherever possible; and establishing a formal process for automatically collecting and disseminating data.
Tags : microsoft dynamic crm, service benchmarking, metrics, customer satisfaction, data management, mttr, kpi, metrics measuring program
     Microsoft Dynamics CRM
By: TeamQuest     Published Date: Apr 09, 2014
Using a simple, easy-to-understand scale from zero to 100, TPI is calculated automatically and provides a simple key performance indicator for overall health. Competitive solutions typically combine several KPIs using simple math to create an overall health KPI. But TPI incorporates more sophisticated analysis that actually understands the queuing behavior of computer systems.
Tags : teamquest, tpi, kpi, virtualization, it professionals, optimize software, distributed environment, data center
     TeamQuest
By: SAP     Published Date: Jun 22, 2009
Find out how to meet the challenges facing your midsize company and benefit from the road map that takes you through the process of deploying a BI solution, enabling you to start small and then build incrementally on your initial success to make fact-based and BI-driven decision making pervasive in your company.
Tags : sap, midsize, business intelligence, economy, soa, infrastructure, tco, total cost of ownership
     SAP
By: Esker     Published Date: Dec 18, 2015
This eBook is for anyone wanting their AP department to realize its full potential. As we will learn, KPIs, when used correctly, are the transformative tool to do it.
Tags : esker, accounts payable, kpi, key performance indicator, small business
     Esker
By: Focus     Published Date: Aug 04, 2011
Find out how to get more from your BI solution by choosing the right data and KPIs. Download your FREE Focus Experts Briefing now!
Tags : focus bi, business intelligence, bi solution, kpis, key performance indicators, experts briefing, business performance, operations
     Focus
By: Oracle Corporation     Published Date: May 11, 2012
With more accurate sales forecasts and enhanced identification of potential problems and opportunities, Oracle Sales Analytics helps close business faster and increase overall sales revenue. Find out more today!
Tags : sales analytics, sales forecasts, kpis, key performance indicators
     Oracle Corporation
By: Omniture     Published Date: Jun 27, 2007
The beauty of Web analytics - and the promise of the Internet - is the ability to capture nearly unlimited amounts of data about your Web site. So how can you turn these incredible data resources into clear and actionable insights? A good place to start is by defining key performance indicators or KPIs.
Tags : key performance indicator, kpi, omniture, web analytics, website analytics, user data, data collection, web measurement
     Omniture
By: Infor     Published Date: Apr 19, 2007
Key Performance Indicators and To-Do Lists provide the opportunity for a company to more fully utilize information already available within the organization to promote greater efficiency, stronger performance, and continuous improvement – all directed toward accomplishing company-wide business objectives for greater stronger asset performance.
Tags : kpi, key performance indicators, kpis, key performance indicator, business management, erp, enterprise resource planning, infor
     Infor
By: Oce Business Services     Published Date: Jun 24, 2009
Download this free report to explore the potential of applying business performance management principles to advance document performance management to reduce costs; better manage documents as vital strategic, financial and information assets; and secure positive returns on investments from outsourcing. Learn more today!
Tags : oce, kpi, ekg, document processes, mail center, print/copy operations, records, operations
     Oce Business Services
By: Intacct Corporation     Published Date: Oct 10, 2012
In this white paper, SPI Research highlights the symptoms of faltering financial management systems and how these issues negatively impact growth.
Tags : service performance, professional services, kpi, key performance indicator
     Intacct Corporation
By: Adaptive Planning     Published Date: Apr 18, 2011
Join us for an informative webinar and learn how easy it can be to create exceptional value through FP&A in 2011.
Tags : adaptive planning, fp&a upgrade, manufacturers, kpi performance, unit planning, p&l, capital spending, business decisions
     Adaptive Planning
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.

Related Topics