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By: Tenable     Published Date: Feb 07, 2018
"Basing your infosec program on an established security framework gives you the controls, KPIs and vocabulary needed for building – and operating – a structured, scalable, and effective practice. For insights into how this works in the real world, download and read Economic, Operational and Strategic Benefits of Security Framework Adoption, a collection of brief essays from 28 global infosec leaders. Topics covered include: - Meeting customer and partner requirements - Improving security practices - Enabling effective communications with corporate leaders - Addressing global compliance challenges - Adapting the framework to fit your needs"
Tags : security frameworks, gdpr, general data protection regulation, compliance, iso 27000, cis controls, nist, cyber
     Tenable
By: MuleSoft     Published Date: Jan 16, 2018
Every company today is a software company and, as a result, business and technology strategies ought to be very intertwined. But often, those strategies aren’t in alignment, leading to challenges in information technology. And in today’s hyper-competitive business environment, that can be disastrous. Companies have to ask themselves: How can we tackle challenges of information technology? Are we doing IT wrong? Today’s CIOs are the key players who enable organizations to respond to the disruptive forces and information technology challenges impacting all industries — mobile, IoT, and SaaS among others. In order to increase speed and agility there must be a strong partnership between IT and the rest of the business. Read this e-book to learn: Why we have been doing IT wrong, and how putting culture first and technology second, valuing reuse, and leveraging KPIs can push CIOs to the right direction. How IT teams can address their delivery gap and increase project delivery speed by ado
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     MuleSoft
By: Broadsoft     Published Date: May 25, 2017
There is a lot of industry buzz about Key Performance Indicators (KPIs), but most contact centers currently focus on only one or two core KPIs, such as “Service Level,” and are only equipped to optimize these KPIs locally. Few contact centers have the tools to manage performance globally.
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     Broadsoft
By: MicroStrategy     Published Date: Aug 12, 2012
Providing Store Team Leaders with Easy Access to Sales and Operations KPIs, Enabling Timely and Intelligent Decision-Making.
Tags : microstrategy, wholefoods, kpi, decision-making
     MicroStrategy
By: Prophix     Published Date: Jun 03, 2016
Prophix and IMA hosted a webcast, titled “Overcoming Barriers to Implement CPM Methods”, featuring subject matter expert Gary Cokins, the CEO, at Analytics-Based Performance Management. The adoption rate of business analytics and corporate performance management (CPM) methods has been slowed by various barriers. Gary Cokins outlines the causes of this lag, as well as lessons learned about how to overcome obstacles, and obtain buy-in to manage and improve performance. He describes techniques such as strategy maps, balanced scorecards with key performance indicators (KPIs), channel and customer profitability reporting, and driver-based budgeting that can prevent failure when implementing CPM methods.
Tags : prophix, best practices, performance management, business analytics, productivity
     Prophix
By: Socialbakers     Published Date: Jan 26, 2015
Social Media has evolved rapidly. Now it is the time to objectively evaluate how social media marketing contributes to your overall marketing strategy - where does social sit? What are your goals on social? - and the bottom line. The best way to successfully communicate and advocate for your social media strategy is through data. The numbers don’t lie. You need to be able to show performance for the right KPIs and benchmark against your competition and industry.
Tags : social media kpis, social media strategy, social media, customer experience/engagement, reputation monitoring, social media marketing, branding, data management/analytics
     Socialbakers
By: UNIT4 CODA     Published Date: Jul 13, 2011
This paper will explore the common Retail KPIs used today across all sales channels, define the formula, discuss potential ways to improve them, and explain their use in the routine management processes of the business.
Tags : unit4 coda, coda financials, financial software, financial management system, best-of-class, retail kpi, key performance indicators, martec international
     UNIT4 CODA
By: SAP     Published Date: May 05, 2016
Part of a series on the Future of Procurement, by Oxford Economics
Tags : sap, ariba, business, procurement, oxford economics, kpis, analytics
     SAP
By: SAP Ariba     Published Date: May 05, 2016
Part of a series on the Future of Procurement, by Oxford Economics
Tags : sap, ariba, business, procurement, oxford economics, kpis, analytics
     SAP Ariba
By: Ariba     Published Date: Mar 30, 2011
Read Forrester's 70-criteria evaluation of eProcurement solutions, we found that Ariba and Basware led the pack because of their superior user experience and wider supplier enablement capability.
Tags : ariba, eprocurement, basware, key performance indicators, kpis, supplier relationship management, srm, erp
     Ariba
By: AppDynamics     Published Date: Sep 21, 2017
IDC’s research shows enterprises around the world are using multicloud strategies to optimize the performance of modern and existing legacy applications running on-premises, in public cloud services, and on legacy systems. In the early days of enterprise cloud adoption, many organizations focused their cloud strategies on enabling net-new cloud-native applications written to take advantage of dynamic cloud infrastructure and pay-as-you-go consumption-based cost models. Early success with these implementations is convincing more and more enterprises to expand their cloud footprint and to migrate existing applications to cloud in order to enhance end-user experiences, optimize cloud resource utilization and costs, and create a more flexible and agile business environment.
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     AppDynamics
By: Looker     Published Date: Dec 03, 2015
Analytics is about so much more than defining high-level KPIs and building dashboards to amplify them. With a little creativity, you can create custom metrics designed to inform every member of an organization. With this knowledge of their effect on the business, everyone can optimize their impact on company-wide goals. What you'll learn in this webinar: • Why standard KPIs may not be getting you everything you need • Who can benefit from these new metrics (everyone!) • How to identify key metrics and roll them out to the entire organization • Get examples of how other companies are creating custom analytics
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     Looker
By: Epicor     Published Date: Aug 02, 2012
As the saying goes, what you can't measure, you can't manage. You may understand the importance of Key Performance Indicators (KPIs), but how do you measure them?
Tags : kpi, transactional kpi, cost of goods dold, sales manager, pricing manager, sales staff, transactional kpi, financial kpi
     Epicor
By: GoodData     Published Date: Sep 17, 2013
In most cases, starting a BI initiative that’s not clearly linked to specific KPIs or business goals or aimed at addressing a specific pain point is sowing the seeds of eventual project failure. This is why it’s crucial to have the processes and mechanisms in place to establish what the desired outcome would be and to start from there.
Tags : gooddata, business intelligence, data. better data, bigger ideas
     GoodData
By: ThousandEyes     Published Date: Nov 17, 2016
Demand for benchmarking of monitoring KPIs and metrics is on the rise. While monitoring tools look to deliver more consistent and standardized means of comparison, approaches vary. I&O leaders must determine key criteria and considerations when identifying tools to meet this growing requirement. Download now to learn more!
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     ThousandEyes
By: Hubble     Published Date: Oct 03, 2017
It’s critical that Finance teams have accurate, relevant, and timely data to understand current run rates and to steer your company toward growth. “The Finance Boss Guide to Oracle E-Business Suite to Drive Exponential Financial Gains” will help you translate numbers into fiscal performance through better reporting, analytics and planning, such as: How to create your own usable, sharable reports and web-based dashboards tracking financial performance and progress against company-wide KPIs Avoiding over-investing in dated ERP tools Industry analyst’s take on how to get better reporting and planning best practices and tools How Finance leaders at Bibby Distribution used the ability to drill down into reports to get exactly the detail they needed to address immediate business issues
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     Hubble
By: Hubble     Published Date: Oct 03, 2017
Get “The Consummate IT Pro’s Guide to Driving IT Innovation & Efficiency with Oracle EBS” and we’ll help you capitalize on the value of IT through better reporting, analytics, and planning directly through your ERP. Use these resources to get up to speed on: Enabling end users to create their own usable, sharable reports and web-based dashboards tracking financial performance and progress against company-wide KPIs Avoiding costly mistakes when upgrading your ERP system Industry analyst’s take on how to get better reporting and planning from ERP systems How Finance and IT leaders at Ladbrokes replaced Oracle reports and quit having to manipulate data in static spreadsheets
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     Hubble
By: Hubble     Published Date: Oct 03, 2017
Forget making business decisions with outdated data. Keep operations on track with real-time insights from every facet of your business including finance to supply chain management. “The Operations Guru’s Guide to Oracle EBS” will help you master more efficient company operations so you can focus on making a massive operational impact. Tactical insights, covering: How your team can create usable, sharable reports and web-based dashboards tracking progress against company-wide KPIs from multiple systems, without leaning heavily on IT An industry analyst’s take on how to get better reporting and analytics from ERP and other critical data sources How Finance and IT leaders at Ladbrokes replaced Oracle reports and quit having to manipulate data in static spreadsheets
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     Hubble
By: Hubble     Published Date: Oct 03, 2017
It’s critical that Finance teams have accurate, relevant, and timely data to understand current run rates and to steer your company toward growth. “The Finance Boss Guide to JD Edwards to Drive Exponential Financial Gains” will help you translate numbers into fiscal performance through better reporting, analytics and planning, such as: How to create your own usable, sharable reports and web-based dashboards tracking financial performance and progress against company-wide KPIs Avoiding over-investing in dated ERP tools Industry analyst’s take on how to get better reporting and planning best practices and tools How Finance leaders at Bibby Distribution used the ability to drill down into reports to get exactly the detail they needed to address immediate business issues
Tags : 
     Hubble
By: Hubble     Published Date: Oct 03, 2017
Get “The Consummate IT Pro’s Guide to JD Edwards,” and we’ll help you capitalize on the value of IT through better reporting, analytics, and planning directly through your critical business systems. Use these resources to get up to speed on: Enabling end users to create their own usable, sharable reports and web-based dashboards tracking financial performance and progress against company-wide KPIs Avoiding costly mistakes when upgrading your ERP system Industry analyst’s take on how to get better reporting and planning from ERP systems How Bibby Distribution gave users the ability to drill down into reports to get exactly the detail they needed to address immediate business issues
Tags : 
     Hubble
By: Hubble     Published Date: Oct 03, 2017
Forget making business decisions with outdated data. Keep operations on track with real-time insights from every facet of your business including finance to supply chain management. “The Operations Guru’s Guide to JD Edwards” will help you master more efficient company operations so you can focus on making a massive operational impact. Tactical insights, covering: How your team can create usable, sharable reports and web-based dashboards tracking progress against company-wide KPIs from multiple systems, without leaning heavily on IT An industry analyst’s view on how to get better reporting and analytics from ERP and other critical data sources How Bibby Distribution gave users throughout the company the ability to drill down into reports to get exactly the detail they needed to address immediate business issues
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     Hubble
By: GrowthIntel - INT     Published Date: Jul 06, 2017
It takes a lot of money and resource to recruit and train new, talented telemarketing agents. So what can businesses do to keep their telemarketing teams focused and happy? This ebook provides guidance on: • Which KPIs to track • The best way to structure a bonus plan • How to retain your best agents It also lists the questions you should ask when selecting a telemarketing agency.
Tags : customer acquisition, data updates, call quality, results, team culture, long term career prospects, employee, kpi
     GrowthIntel - INT
By: Intacct Corporation     Published Date: Sep 18, 2014
The professional services market is back—and more competitive than ever. How will you outperform your competitors? By monitoring the financial metrics that matter. Through years of thorough research, Service Performance Insight has analyzed and identified the profit-centric measures that are highly correlated with financial success in professional services. Download the white paper, "The 5 KPIs that Matter for Professional Services," to learn: • The importance and primary characteristics of financial maturity. • The 5 financial metrics critical to service organizations. • Where successful service organizations fall in these metrics.
Tags : intacct, kpi, professional services, financial metrics, service performance insight
     Intacct Corporation
By: ServiceSource     Published Date: Nov 01, 2013
How strong is your renewal program? Are you able to predict and analyze your performance correctly? ServiceSource® believes that the real yardstick of renewal performance lies in a comprehensive set of key performance indicators (KPIs) that can tell a much broader story. Over the last 13 years and over 145 engagements, we’ve identified these twelve critical factors for successfully measuring and growing your renewal revenue. This whitepaper provides a detailed overview of those KPIs.
Tags : reducing customer churn, servicesource, maximize revenue, essential kpis, renewal opportunity, renewal results, sales process, performance drivers
     ServiceSource
By: AppDynamics     Published Date: Dec 08, 2017
IDC’s recent survey of enterprise IT and DevOps decision makers around the world finds they specifically note the need for insight into application performance status when making and managing these migration decisions
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     AppDynamics
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