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By: Kustomer     Published Date: Aug 27, 2019
One of Away’s core values is being “customer-obsessed”. But Away’s customer service agents had to constantly switch between systems to get the information they needed. Learn how Kustomer enabled them to deliver best-in-class customer experience, in real time.
Tags : “customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”
     Kustomer
By: KPMG     Published Date: Oct 15, 2019
The asset and fund management industry has grown signifcantly in the last decade, with surveys indicating about 65 percent growth since 2007, to over USD 80 trillion in assets under management worldwide. As its importance to the world financial system – linking those with money to invest with enterprises and activities that require funding – is increasingly recognized, so both the industry and the regulators that police the sector become more prominent. The industry and regulators are coming under pressure from a range of “external” voices – demanding investors and consumer groups, clamoring political and economic needs, changing priorities and hopes of civil society, an increasingly noisy press, the explosion in social media and the rapid growth of new technologies. This sea of voices is directly influencing the regulatory agenda and increasing expectations on the industry. A fundamental rethink of firms’ mindset and investment offerings is required.
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     KPMG
By: KPMG     Published Date: Oct 15, 2019
Welcome to KPMG’s third annual report tracking developments in China’s pension industry. This is a topic of great economic significance. As the world’s most populous country, China has an ageing society and is developing the infrastructure to take care of a growing number of elderly people. The topic also has business significance, especially for financial companies able to find opportunities in the fast-growing pension sector. This report updates and builds on our findings from last year. That report identified sector convergence as one of the most distinct features of the Chinese pension industry, as well as highlighted several strategic themes that will influence its long-term development. In the pages that follow, we explain the most recent developments and their strategic implications.
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     KPMG
By: Hitachi EMEA     Published Date: Sep 24, 2019
To stay competitive and satisfy your customers in today’s digital economy, you need faster, scalable and more efficient IT performance. Adopting all-flash solutions can meet these performance demands. Now is the time to consider Hitachi as your long-term strategic partner for fast-evolving all-flash technology.
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     Hitachi EMEA
By: Cisco Umbrella EMEA     Published Date: Sep 02, 2019
You are doing everything you can to avoid breaches. But what happens when a hacker manages to bypass your security? In this webinar we will show you how to build a strong security posture and a layered defence that will give you the ability to quickly respond to breaches. We will cover: - The evolving threat landscape and why prevention-only strategies eventually fail - How to build a strong first line of defence to reduce exposure to threats - Protect your last line of defence with retrospective security - A quick demo of how Cisco Umbrella and AMP for Endpoints work together to contain, detect and remediate threats in real time - An overview of how Incident Response Services can help you with the skills you need to manage a breach
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     Cisco Umbrella EMEA
By: TIBCO Software     Published Date: Jun 14, 2019
As recognized leader in master data management (MDM), and a pioneer in data asset management, TIBCO EBX™ software is an innovative, single solution for managing, governing, and consuming all your shared data assets. It includes all the enterprise class capabilities you need to create data management applications including user interfaces for authoring and data stewardship, workflow, hierarchy management, and data integration tools. And it provides an accurate, trusted view of business functions, insights, and decisions to empower better decisions and faster, smarter actions. Download this datasheet to learn: What makes EBX™ software unique Various capabilities of EBX software The data it manages
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     TIBCO Software
By: TIBCO Software     Published Date: Jul 22, 2019
AA Ireland specializes in home, motor, and travel insurance and provides emergency rescue for people in their homes and on the road, attending to over 140,000 car break downs every year, 80% of which are fixed on-the-spot. “In each of the last five years, the industry lost a quarter billion in motor insurance," says Colm Carey, chief analytics officer. "So, there's a huge push for new data, models, ways to segment and pick profitable customer types—and get a lot more sophisticated. Our goal is to optimize pricing, understand the types of customers we're bringing, and the types we're trying to attract. We would like to tie that across the business. Marketing will run a campaign, trying to attract a lot of customers, but maybe they're not the right type. "We wanted to step away from industry standard software and go with something that was powerful and future-proof. In 2016, we had an opportunity to analyze all software. We chose the TIBCO® System of Insight with TIBCO BusinessWorks™ i
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     TIBCO Software
By: Workday APAC     Published Date: Oct 07, 2019
Realising that engaged and motivated employees are the key to providing that customer experience, MGM Resorts looked for the best partner to help make that possible, and they found Workday.
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     Workday APAC
By: Infinidat EMEA     Published Date: May 14, 2019
Reinventing Data Centers at Petabyte Scale to Enable Competitive Advantage
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: May 14, 2019
Infinidat® enterprise storage solutions are based upon the unique and patented Infinidat storage architecture—A fully abstracted set of Software-Defined Storage (SDS) functions integrated with the best-of-breed off-the-shelf commodity hardware. Infinidat’s software-focused architecture, an evolution and revolution in data management design over 30 years in the making, solves the conflicting requirements of bigger, faster, and less expensive. This paper discusses the technology that enables Infinidat to be the only enterprise storage provider that achieves multi-petabyte capacity with faster than all-flash performance (over 1.3M IOPS at microsecond latency) and an unprecedented seven-nines availability, all at the lowest Total Cost of Ownership (TCO).
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: May 14, 2019
Virtualization is the standard in enterprise IT environments for consolidating servers, enhancing businstrators that reduces their Total Cost of Ownership (TCO) and helps speed the application development process. However, as improvements have been made with server technology, storage technoless continuity, and improving business agility. VMware provides an architecture for server adminiogy has become the bottleneck. Legacy storage solutions can’t keep pace with thousands of virtual machines demanding maximum IOPS along with high bandwidth at the lowest latency. Infinidat’s InfiniBox removes the storage bottleneck for VMware environments. The InfiniBox enterprise storage array delivers faster-than-all-flash performance, high availability, and capacity density at petabyte scale. This Infinidat white paper is written for VMware and storage administrators to introduce them to the integration capabilities of the InfiniBox for VMware.
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: May 14, 2019
Infinidat has developed a storage platform that provides unique simplicity, efficiency, reliability, and extensibility that enhances the business value of large-scale OpenStack environments. The InfiniBox® platform is a pre-integrated solution that scales to multiple petabytes of effective capacity in a single 42U rack. The platform’s innovative combination of DRAM, flash, and capacity-optimized disk, delivers tuning-free, high performance for consolidated mixed workloads, including object/Swift, file/Manila, and block/Cinder. These factors combine to cut direct and indirect costs associated with large-scale OpenStack infrastructures, even versus “build-it-yourself” solutions. InfiniBox delivers seven nines (99.99999%) of availability without resorting to expensive replicas or slow erasure codes for data protection. Operations teams appreciate our delivery model designed to easily drop into workflows at all levels of the stack, including native Cinder integration, Ansible automation pl
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: May 14, 2019
2017 war kein einfaches Jahr für einen CIO / CISO, und auch 2018 gibt es derzeit keine Anzeichen dafür, dass es einfacher wird. Bei so vielen Datenverstößen, die sogar Karrieren beendeten, allein im Jahr 2017 (Equifax, Uber, Yahoo, um nur einige zu nennen) und mit weltweit verschärften regulatorischen Anforderungen haben CIOs / CISOs die unternehmerische Verantwortung, ihren Ansatz zur Datensicherheit zu überdenken. Abgesehen von der Einhaltung gesetzlicher Vorschriften sind Unternehmen gegenüber ihren Kunden und Aktionären verp?ichtet, Daten zu schützen und ihre Gefährdung nicht nur gegenüber externen Angreifern, sondern auch gegenüber Mitarbeitern zu minimieren. Die im Jahr 2017 am häu?gsten genutzte Methode für Datendiebstahl war das Phishing, welches sich an interne Mitarbeiter von Unternehmen richtete (siehe Report zur Untersuchung von Datenverstößen im Jahr 2017). Damit wurden diese Mitarbeiter unwissentlich mitschuldig an der Datenverletzung: Über 80% der erfolgreichen Cyber-An
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: May 14, 2019
Die INFINIDAT® Enterprise-Storage-Lösungen basieren auf der einzigartigen und patentierten INFINIDAT Speicherarchitektur - Ein vollständig abstrahierter Satz von Software-De?ned Storage (SDS)-Funktionen wird mit der besten Standard-Hardware integriert. Mit dem Versand der Software liefert INFINIDAT eine ausgiebig getestete Hardware-Referenzplattform mit. Damit stellt INFINIDAT die ersten echten SDS-Lösungen der Enterprise-Klasse bereit.
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: May 15, 2019
Il 2017 non è stato un anno facile per essere un CIO / CISO e il 2018 non sembra mostrare alcun segno di miglioramento in tal senso. Con così tante violazioni di dati in grado di rovinare un’intera carriera nel solo 2017 (Equifax, Uber, Yahoo per citare solo alcuni casi) e con requisiti normativi più rigorosi in tutto il mondo, i CIO / CISO hanno la responsabilità societaria di rivedere il loro approccio alla sicurezza dei dati.
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: May 15, 2019
Le soluzioni enterprise di INFINIDAT® sono basate su un’architettura di storage unica e brevettata INFINIDAT – Un insieme completo di funzioni di software-de?ned storage (SDS) integrate con il migliore hardware commerciale presente sul mercato. Attraverso l’integrazione del software con una piattaforma hardware di riferimento ampiamente testata, INFINIDAT fornisce la prima vera soluzione SDS di classe enterprise.
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: Oct 10, 2019
Das Speicher-Array InfiniBox® für Unternehmensanwendungen bietet höhere Performance als reine Flash-Lösungen, hohe Verfügbarkeit und Multi-Petabyte-Skalierbarkeit für Aufgaben mit gemischten Anwendungen. Zero-Impact-Snapshots und Aktiv/Aktiv-Replizierung sorgen für enorm verbesserte Business-Agilität, und FIPS-validierte Verschlüsselung für ruhende Daten macht das sichere Löschen von nicht mehr benötigten Arrays überflüssig. Mit InfiniBox können IT-Organisationen in Unternehmen sowie Anbieter von Cloud-Diensten ihre Service-Level-Ziele übertreffen und gleichzeitig Kosten und Komplexität ihrer Speicherumgebung im Petabyte-Maßstab reduzieren.
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: Oct 10, 2019
„Clevere ICT-Lösungen, höchste Qualität, bedürfnisorientierter Service, transparente Leistungen und off ene Kommunikation“, so beschreibt achermann ict-services sein Leistungsangebot. Das Unternehmen beschäftigt 50 Mitarbeiter und ist stolz auf seine agile wie professionelle Arbeitsweise. Ob für die Arbeit mit virtuellen Server- und Desktop-Umgebungen, mit IP-Telefonie oder mit professionellen Sicherheits- und Netzwerklösungen: Die Lösungen von achermann ict-services ermöglichen es Unternehmen, sich von der IT-Belastung zu befreien und sich auf das Kerngeschäft zu konzentrieren.
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: Oct 10, 2019
La trasformazione digitale favorisce la crescita esponenziale dello storage enterprise - richiedendo un approccio sostanzialmente nuovo nella costruzione e nella scalabilità delle infrastrutture.
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: Oct 10, 2019
Lo storage enterprise InfiniBox® fornisce prestazioni migliori rispetto a quelle che si possono ottenere con la tecnologia all flash, un’alta disponibilità su scala multi-petabyte adatta a workload per applicazioni miste. Snapshot a impatto zero e replica active/active migliorano decisamente la business agility, mentre l’encryption data-at-rest certificata FIPS elimina la necessità di cancellare in modo sicuro gli array smantellati. Con InfiniBox, le aziende enterprise IT e i fornitori di servizi cloud possono andare oltre i propri obiettivi di servizio e al contempo abbattere i costi e la complessità delle loro operazioni su scala petabyte.
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: Oct 14, 2019
Die digitale Transformation treibt das exponentielle Wachstum der Unternehmensdatenspeicherung voran - dies erfordert einen grundlegend neuen Ansatz für den Aufbau und die Skalierung der Speicherinfrastruktur.
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     Infinidat EMEA
By: Avetta     Published Date: Sep 17, 2019
On January 23, 2019, OSHA put into effect its 2019 Annual Adjustment that raised the penalties of violation by approximately 2.5% over the 2015 revised amounts. The consequences of non-compliance with OSHA regulations extend beyond the financial penalties imposed by the regulatory authority, with the biggest risk that an organization runs is that of reputational damage. In this whitepaper you’ll learn: • The most cited occupational hazards over the last year • How to be proactive in preventing occupational hazards in your workplace • The importance of pre-qualifying third party contractors in order to mitigate risk in your organization
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     Avetta
By: Datastax     Published Date: Sep 27, 2019
Consumers have extraordinarily high expectations of the online user experience, and stakes are at their highest around the holidays. Database infrastructure plays a huge role in holiday success (or failure!). In this eBook, you'll learn ways to evolve your infrastructure to break through five holiday database roadblocks—by reducing stack complexity, improving uptime and elasticity, and smartly managing open source databases.
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     Datastax
By: IBM APAC     Published Date: Oct 04, 2019
Companies across the world are adopting a hybrid cloud environment as part of their digital transformation initiative. They need a platform that provides the elasticity and automatic provisioning of the public cloud with the economic viability of the private cloud. IBM’s LinuxONE is an enterprise-grade Linux server with a unique architecture designed to meet the needs of a vast range of enterprise computing workloads within a multi-cloud environment. Here are just a few reasons why you should consider LinuxONE: • Differentiating your cloud services • Reduced costs • Security everywhere Download the e-book for more details.
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     IBM APAC
By: Selligent Marketing Cloud     Published Date: Sep 24, 2019
Black Friday will soon be here, marking the kickoff to the holiday shopping season. While an American tradition, it is becoming increasingly popular in Europe and has succeeded in creating a place for itself among the end-of-the- year traditions.
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     Selligent Marketing Cloud
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