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By: Dell EMC     Published Date: Sep 12, 2016
Health and Life Cycle Management for Improving Data Center Operational Efficiency and Infrastructure Stability, Optimization, and Security
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     Dell EMC
By: Dell EMC     Published Date: Oct 13, 2016
In today’s mobile and digital world, IT speed and agility are essential. Which is why organizations are turning to converged infrastructure solutions to get the results they need to transform their business. A 2015 IDC white paper reveals how Dell EMC customers around the world are leveraging convergence to deliver faster business outcomes.
Tags : speed, innovation, data management, return on investment
     Dell EMC
By: LifeSize, a division of Logitech     Published Date: Sep 08, 2015
Despite momentous benefits, cloud computing has its own set of challenges that must be addressed. The primary concern that many enterprises and end users have is related to security, especially data protection and privacy and loss of control. This article discusses the several challenges associated with security for cloud-based video conferencing and how organizations can remove these barriers by adopting solutions that implement security as a key tenet.
Tags : cloud, video conference, protection, security, management
     LifeSize, a division of Logitech
By: HPE     Published Date: Dec 23, 2015
This document will explore the challenges SMB IT faces today, how industry peers are addressing these challenges, best practices for these issues, and how IT professionals may be able to leverage HPE to achieve their goals
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     HPE
By: HPE     Published Date: Mar 14, 2016
IT complexity leads to wasted effort, time, or expense. Drive up productivity with HP ProLiant Gen9 servers for small and midsize businesses to simplify your infrastructure, resulting in better performance and scalability with easier management.
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     HPE
By: Dell EMC     Published Date: Nov 08, 2016
Dell EMC Unity, powered by Intel® Xeon® processors, delivers the ultimate in All-Flash storage simplicity and value to speed deployment, streamline management and seamlessly extend the data storage to the cloud. Unity’s All-Flash platform is simple, modern, exible, and aordable—easy to setup and manage, optimized SSD performance and eciency, includes multiple deployment options, and comes with cloud-enabled storage management to keep you connected.
Tags : ssd, storage, cloud, management, flash optimization, scalability
     Dell EMC
By: Genesys     Published Date: Jun 07, 2017
Get this eBook now to learn: - How to engage with your customers in an ultra-connected world - How to make your customer engagement operations easy and efficient - Why it’s time for an all-in-one cloud contact center solution
Tags : genesys, customer experience, customer relationship management, contact center, cloud contact center, customer engagement
     Genesys
By: Genesys     Published Date: Jun 07, 2017
Although today’s customers interact with your brand through a variety of channels, they want one thing from you: a consistent experience. Savvy customers expect that you will meet them where they are, when they need you, and with the highest quality, informed service.
Tags : genesys, omnicannel, contact center, customer experience, customer experience management, cross-channel customer service
     Genesys
By: Hewlett Packard Enterprise     Published Date: Nov 06, 2017
This IDC white paper reviews important market trends that have driven a dramatic increase of real world hyperconverged infrastructure deployments. This paper also provides results of in depth interviews and a global IDC survey of SimpliVity customers, many of whom have experienced considerable operational efficiency gains resulting from the use of SimpliVity hyperconverged infrastructure.
Tags : data efficiency, wan optimization, data protection, global scale-out, unified global management, caching and tiering
     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: Nov 06, 2017
In recent years, it seems like technology is changing faster than it used to in decades past. As employees devour newer technologies such as smartphones, tablets, wearables, and other devices, and as they become more comfortable with solutions such as Dropbox and Skype, their demands on enterprise IT intensify. Plus, management and other decision makers are also increasing their demands on enterprise IT to provide more infrastructure with less cost and time. Unfortunately, enterprise IT organizations often don’t see much, if any, associated increases in funding to accomodate these demands.
Tags : hyperconverged, infrastructure, implementation, data metrics, protection, recovery, public cloud
     Hewlett Packard Enterprise
By: Frontier Communications     Published Date: Dec 22, 2016
Many of your peers are using Ethernet to reduce costs, simplify the management of communications and provide flexibility to cope with changes in their business. Now is a great time to take stock of your existing network and see how Ethernet can bring new benefits to your organization.
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     Frontier Communications
By: Broadsoft     Published Date: May 25, 2017
This eBook is for contact center management and business executives looking for ways to increase the efficiency and productivity of their contact center. • If yours is an existing contact center with infrastructure that has been built up over the years, this eBook provides best practice steps to break down the resulting application silos, unify them, and improve the operational efficiency of your contact center. • If yours is a new contact center and you have the opportunity to build your infrastructure from the ground up using modern technologies, this eBook will provide best practices to prevent building application silos.
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     Broadsoft
By: Broadsoft     Published Date: May 25, 2017
This whitepaper is for contact center management and business executives looking for ways to optimize the business performance of their contact center. • If yours is an existing contact center with infrastructure that has been built up over the years, this whitepaper provides bestpractice steps to break down the resulting data silos, unify them, and optimize your contact center for business performance. • If yours is a new contact center and you have the opportunity to build your infrastructure from the ground up using modern technologies, this whitepaper will provide best practices to prevent building data silos.
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     Broadsoft
By: Cisco     Published Date: Jul 30, 2015
Attaining value
Tags : cisco, network management, network management, business practices, research analysis, branding, data management/analytics
     Cisco
By: Cisco     Published Date: Nov 17, 2015
IoT describes a system where items in the physical world, and sensors within or attached to these items, are connected to the Internet via wireless and wired Internet connections. These sensors can use various types of local area connections such as RFID, NFC, Wi-Fi, Bluetooth, and Zigbee. Sensors can also have wide area connectivity such as GSM, GPRS, 3G, and LTE.
Tags : iot, internet of things, data management, business efficiency, manufacturing process, customer satisfaction, business intelligence, automation
     Cisco
By: Cherwell Software     Published Date: Apr 07, 2016
Curves® and Jenny Craig® operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as “the black hole,” plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, “We had no reporting prior Cherwell Service Management.” Curves was in even worse shape as they logged tickets in an Excel® spreadsheet.
Tags : best practices, customer support, business intelligence, business optimization
     Cherwell Software
By: Cherwell Software     Published Date: Apr 07, 2016
Cherwell Service Management™ software empowers IT organizations to easily manage their infrastructure at a fraction of the cost and complexity associated with traditional, legacy IT service management software. Designed with a metadata-driven approach, the Cherwell Service Management platform can easily be configured to meet process and integration requirements without writing or touching a single line of code. Furthermore, configurations will never break during version upgrades.
Tags : best practices, customer support, business intelligence, business optimization
     Cherwell Software
By: Cherwell Software     Published Date: Apr 07, 2016
ITSM tools automate the tasks and workflows associated with the management and delivery of quality IT services to the business. In its 2015 Magic Quadrant for IT Service Support Management Tools, Gartner compares 10 vendors on the vision and execution.
Tags : best practices, customer support, business intelligence, business optimization
     Cherwell Software
By: ClearCompany     Published Date: Mar 24, 2016
Quality of Hire (QoH) has long been one of the major dividing lines between sourcing, recruiting and HR. After all, retention and talent management have more to do with the quality of a worker than anything else...right? Well, that’s what the recruiters might have you believe. In fact, quality of HIRE is right there in the name.
Tags : clearcompany, quality of hire, recruiting, human resources, hiring
     ClearCompany
By: ClearCompany     Published Date: Mar 24, 2016
Remember when recruiting and hiring lived in one HR box and talent assessment and performance management lived in another? Maybe that’s still your day-to-day reality.
Tags : clearcompany, hiring, recruiting, performance management, talent assessment
     ClearCompany
By: Commvault     Published Date: Jul 06, 2016
Snapshot-based data protection solutions were supposed to solve our backup challenges, weren’t they? Then why are your backups still broken? If your snapshots are manually managed or of the “build-it-yourself” variety, there may be several reasons that they aren’t working very well.
Tags : commvault, storage snapshot based data protection, data protection, backup and recovery, intellisnap, array snapshot management, single point of failure
     Commvault
By: Commvault     Published Date: Jul 06, 2016
It’s no secret that today’s unprecedented data growth, data center consolidation and server virtualization are wreaking havoc with conventional approaches to backup and recovery. Here are five strategies for modern data protection that will not only help solve your current data management challenges but also ensure that you’re poised to meet future demands.
Tags : commvault, data growth, datacenter consolidation, server virtualization, backup, recovery, data management, scalability
     Commvault
By: Commvault     Published Date: Jul 06, 2016
Think of a wildfire that quickly spreads as it increases in speed and power. That is what is happening today as data growth increases the volume and management complexity of storage, backup and recovery. Now think of trying to stop that fire with a garden hose. Your traditional backup and recovery process is equally under-equipped to manage and facilitate operations that need more speed, efficiency, scalability and reliability to handle today’s 24/7, always-on environment. Here we examine the benefits of moving from a solution comprised of multiple point products to a holistic data protection platform designed to serve today’s enterprise.
Tags : commvault, data protection, storage, backup, recovery, holistic data protection, singe pane of glass, common code base
     Commvault
By: Commvault     Published Date: Jul 06, 2016
Around-the-clock global operations, data growth, and server virtualization all together can complicate protection and recovery strategies. They affect when and how often you can perform backups, increase the time required to back up, and ultimately affect your ability to successfully restore. These challenges can force lower standards for recovery objectives, such as reducing the frequency of backup jobs or protecting fewer applications, both of which can introduce risk. High-speed snapshot technologies and application integration can go a long way toward meeting these needs, and they have quickly become essential elements of a complete protection strategy. But snapshot copies have often been managed separately from traditional backup processes. Features like cataloging for search and retrieval as well as tape creation usually require separate management and do not fully leverage snapshot capabilities. To eliminate complexity and accelerate protection and recovery, you need a solution
Tags : commvault, intellisnap, netapp, backup, recovery, data growth, server virtualization, data protection
     Commvault
By: Commvault     Published Date: Jul 06, 2016
Email is the backbone of today’s corporate business processes. It lives as the primary communication vehicle internally between employees and externally with customers, vendors, partners and investors. It is arguably today’s most pervasive and critical business application within which is stored the most valuable business content. To protect this vital information while working to eliminate risk, lower management costs and improve business insight, companies require a comprehensive email archiving solution. This solution should not only work to effectively retain email information in a searchable repository, the best email archiving solutions also provide a smarter approach to collecting, retaining and accessing data so that it can deliver true business value.
Tags : commvault, email archiving, data protection, email archiving solution, mailbox archiving, reduce bloat, o365, storage
     Commvault
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