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By: Dell Software     Published Date: Feb 19, 2014
Go beyond one-dimensional virtual machine performance. Foglight for Virtualization helps you visualize, analyze and optimize your entire virtual infrastructure health. In this technical brief, learn how Foglight simplifies cross-platform database performance monitoring and management. Read it today.
Tags : database infrastructure, key business metrics, dba challenges, database management, database monitoring, best practices
     Dell Software
By: Dell Software     Published Date: Feb 19, 2014
In "Proactive Performance Management for Enterprise Databases," read about the inherent challenges of proactive database management, and what to look for when choosing the right management tool for your company. Get this white paper today.
Tags : database infrastructure, key business metrics, dba challenges, database management, database monitoring, best practices
     Dell Software
By: ClickExpress     Published Date: May 01, 2013
This paper will present a unique and powerful method for identifying and monitoring field service metrics. It will reveal how to use data to expose the real story behind your operations. Through a detailed discussion about the range of metrics at your disposal – and how to choose the right ones for your company – this paper will equip you with a tried-and-tested approach for using metrics to measure your operational performance as it relates to the pursuit of your company’s business goals.
Tags : metrics, field service, business, powerful, identifying, monitoring, tried-and-tested approach, operational performance
     ClickExpress
By: ClickExpress     Published Date: May 01, 2013
Mobile Workforce Management solutions enable companies to deliver superior field service and customer satisfaction (see Part I, Setting The Stage For Best Practices Service Performance). However, a successful Mobile Workforce Management transformation is dependent upon many factors beyond simply deploying new technology. It requires a full understanding of the overall business objectives, a keen understanding of historical processes, a standard system of key performance metrics along with the organization’s current performance in those metrics, and effective communication to ensure organizational readiness and project execution.
Tags : mobile, management, workforce, technology, solutions, field service, customer satisfaction, management
     ClickExpress
By: Return Path     Published Date: Jan 29, 2013
Measuring your data can be difficult, but knowing what to do next is even harder. Identify issues quickly with the “Email Metrics Troubleshooter” checklist, so you can focus less time on identifying problems and more time on reaching your goals.
Tags : email failure, high unsubscribe rate, low click-through rate, drop in open rate, low response rate, rise in traffic but not in conversion, email trends, email marketing trends
     Return Path
By: Absolute Software     Published Date: Sep 09, 2011
This white paper provides guidelines to help you create policies for computer energy consumption that are sensible and easy to enforce.
Tags : absolute, power saving policy, management, roi, energy savings, policy metrics, network management
     Absolute Software
By: Epicor     Published Date: Aug 03, 2012
As the saying goes, what you can't measure, you can't manage. You may understand the importance of Key Performance Indicators (KPIs), but how do you measure them?
Tags : gross margin, epicor, sales per employee, inventory turns, service level, days sales outstanding, average collection period, days payables outstanding
     Epicor
By: HP     Published Date: Jul 29, 2008
This white paper describes an energy audit tool which can lead to significant decreases in the costs of running a data center.  Thermal Zone Mapping (TZM) is a visualization tool developed to present in graphical format high level thermal metrics developed by HP and targeted for use as part of the HP Data Center Thermal Assessment service. This tool uses data generated from computer models of the data center and generates metrics, which are then post-processed and visualized in the three-dimensional data center space.
Tags : heat, data center, heat monitoring, hardware, datacenter, mission critical
     HP
By: Entrust Datacard     Published Date: Jan 16, 2015
Small- or medium-sized businesses run on hard work, dedication and loyal customers. But size shouldn’t exclude SMBs from using the proper security technology to protect online customer identities. That’s why Entrust offers nine simple tips to improve security for SMBs and end-customers alike. From basic techniques like updating software to more advanced authentication strategies, this guide ensure your business is establishing the proper security foundation in today’s hyper-connected world.
Tags : entrust, security, certificate, b2b, application, browser, applications, saas
     Entrust Datacard
By: Entrust Datacard     Published Date: Jan 16, 2015
If your company relies on passwords to prevent unauthorized computer access, or low-tech memory cards (e.g., swipe cards) for facility access, you have security on par with the average 1980s car. Smart credentials — embedded in plastic smartcards, USB tokens or mobile devices — offer companies advanced and versatile user authentication features. This white paper discusses the advantages of using smart credentials for multifunction access; describes the hardware and software components used in a smart credential environment; and provides questions to ask when searching for a smart credential solution provider.
Tags : entrust, security, certificate, b2b, application, browser, applications, saas
     Entrust Datacard
By: HP Data Center     Published Date: Feb 18, 2009
Today's data centers are embarking down a path in which "old world" business, technology, and facility metrics are being pushed aside in order to provide unparalleled service delivery capabilities, processes, and methodologies. The expectations derived from today’s high-density technology deployments are driving service delivery models to extremes with very high service delivery capabilities adopted as baseline requirements within today’s stringent business models. Part of the "revolution" that is driving today's data center modeling to unprecedented high performance and efficiency levels is the fact that computer processing advances with regard to high-performance and smaller footprints have truly countered each other.
Tags : hp data center, data center enfironment, high density computing, rack-mount servers, mep mechanical, electrical, and plumbing, virtualization
     HP Data Center
By: Cornerstone OnDemand     Published Date: Apr 16, 2018
Do you believe that your company could use a talent management initiative? Need help making the case to a business leader? This asset will help you prepare by giving you tips on topics such as: • Thinking like an executive • Identifying talent-related challenges • Assigning metrics to ensure accountability Interested in learning more about building your business case? Download “6 Steps to Making the Case for Talent Management.”
Tags : 
     Cornerstone OnDemand
By: CollabNet     Published Date: Jan 11, 2013
Read this whitepaper to learn about the 5 best practices for engineering performance management, and understand the do’s and don’ts of metrics management, analytics and reporting in software development environments.
Tags : performance management, it operations, productivity, measurement
     CollabNet
By: SuccessFactors, Inc.     Published Date: Dec 01, 2011
Turn strategy into success by automating your manual performance management process in harmony with your culture. Discover how when you download SuccessFactors' new white paper, "The Perfect Marriage: Introduce Your Culture to Automated Performance Management."
Tags : accelerate, accountability, alignment, automation, best practice, coaching, consistency, culture
     SuccessFactors, Inc.
By: Aquire     Published Date: Oct 07, 2011
Gain a clear understanding of what workforce analytics are and how they are integral for strategic planning to support your company's overall strategies from the creators of Human Resource Executive's 2010 Top Product, Aquire InSight.
Tags : workforce analytics, aquire, aquire insight, workforce analytics software, hr reports, hr metrics, hr trends, hr dashboard
     Aquire
By: Google     Published Date: Dec 14, 2011
How Travelocity improved its digital marketing. Read the case study to see how Google Analytics Premium helped Travelocity optimize its digital investments and conversions.
Tags : digital marketing, digital, marketing, google analytics, metrics, investments, digital investments, conversions
     Google
By: Workforce Software     Published Date: Apr 03, 2012
We will go over a brief introduction of what workforce analytics is, and take a look at why it is sometimes so difficult to get the information we need out of our HR or Business Intelligence systems. We will also dive into the important metrics we should consider as HR professionals and what metrics will ultimately drive your business forward.
Tags : human resources, hr management, workforce software, workforce analytics, employees, business analytics
     Workforce Software
By: SHL     Published Date: Dec 13, 2011
47 business outcome studies were conducted for clients across multiple industries for the 2011 Business Outcomes Studies Report. It demonstrates the value of online talent measurement solutions against metrics specific to the goals of each organization.
Tags : bos, business outcomes study, business outcomes, outcomes study, business study, business objectives, people intelligence, outcomes report
     SHL
By: Success Factors     Published Date: Nov 20, 2013
Firms must use metrics to ensure recruiting practices are delivering results. These metrics cover monitoring career site performance, owning sources of talent, leveraging free sources through SEO, measuring social media performance, and utilizing mobile interfaces and tools.
Tags : recruiting, human resources, talent management, recruiting strategies, social media, social media recruiting, engaging talent
     Success Factors
By: LogMeIn     Published Date: Oct 08, 2015
This infographic illustrates how live chat users compared to non-users perform across key metrics such as revenue growth, and cost reduction as well as creating positive customer word-of-mouth.
Tags : live chat, customer service, customer support, live chat success, best practices for agents and admins, crm solutions/software, customer experience/engagement
     LogMeIn
By: IBM Smarter Analytics     Published Date: Jun 20, 2013
For many companies, 2012 was a year of positive momentum and better results. Consequently, strong optimism influenced planning for 2013, leading to one resounding, emphatic focus: GROWTH. As such, companies geared their compensation plans to focus the sales force on growth. Has it worked? This, at first glance, should be a simple question for sales compensation professionals to answer, but it is often illusive. This practical, high impact discussion will provide attendees with key practices for how to understand the effectiveness of their sales compensation plans and where to look as they seek to make improvements. Attendee benefits/Takeaways: •Key Do's and Don’ts for Assessing Plan Effectiveness •Core Plan Effectiveness Metrics to Leverage •Next Steps for Making Improvements •Learn how technology can be used to sharpen management’s visibility •Understand the operational efficiencies that can be achieved with Sales Performance Management technology.
Tags : sales, optimization
     IBM Smarter Analytics
By: Viavi Solutions     Published Date: Apr 14, 2017
VoIP’s extreme sensitivity to delay and packet loss compared to other network applications such as web and e-mail services, presents a real challenge. A basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help keep your network running smoothly. Follow our 10 VoIP best practices to ensure quality service for your network. This white paper guides you through the essentials of VoIP troubleshooting, including common problems and the metrics you should employ to fix and prevent them. You’ll learn how these metrics relate to one another and to overall VoIP health. You’ll also learn the best practices for keeping your VoIP network flowing smoothly, your time-to-resolution low, and end users happy.
Tags : sensitive information, data protection, network security, asset protection, network performance, network analysis, troubleshooting solutions
     Viavi Solutions
By: Salesforce.com     Published Date: Sep 16, 2013
Picking up the phone is not only one of the best ways to connect with customers, it’s one of the best prospecting tools you can have in your arsenal. It’s the way to take the lead. and succeed. Product Features: • Best practices to prepare for a call • How to efficiently organize your sales team • Tips on how to make a connection every time • A list of external resources for further study Download now.
Tags : sales metrics, how to forecast sales, sales analysis, sales analytics, crm analytics, salesforce reports, salesforce analytics, sales projections
     Salesforce.com
By: RightAnswers     Published Date: Sep 04, 2013
Every day, technology plays a bigger and bigger role throughout corporate America, corporate success becomes increasingly dependent on productive use of information technology – and IT support grows more critical. But while excellent IT support rapidly returns users to productive work, the information necessary to that excellence is often fragmented in different parts of the IT organization. Effective knowledge management empowers service desks – and even users themselves – by enabling quick, accurate and consistent user solutions. That leads to measureable benefits for your business. This brief explores 20 metrics that measure those benefits – in other words, your “return on knowledge.”
Tags : return on knowledge, knowledge management, rightanswers, knowledge, measuring business benefits, crm, customer relationship management, crm
     RightAnswers
By: RightAnswers     Published Date: Sep 11, 2013
Customer service for B2B is challenging: products and services can be complex and the knowledge needed to solve customer problems is often fragmented throughout an organization. But effective knowledge management empowers customer service reps – and even customers themselves – while providing measurable benefits to your business. It enables quick, accurate and consistent customer solutions. This brief explores 20 metrics that measure those benefits – in other words, your “return on knowledge.”
Tags : return on knowledge, knowledge management, rightanswers, knowledge, measuring business benefits, crm, customer relationship management, crm
     RightAnswers
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