This report is an excellent starting point for organisations committed to benchmarking and improving programme effectiveness. To leverage more advanced benchmarks, NAVEX Global offers custom benchmarking options as part of our Integrity DiagnosticsTM and Integrity MetricsTM report service. These services allow you to get apples-to-apples benchmarking for your organisation based on your industry, company size, or other defining factors.
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Social Media has evolved rapidly. Now it is the time to objectively evaluate how social media marketing contributes to your overall marketing strategy - where does social sit? What are your goals on social? - and the bottom line.
The best way to successfully communicate and advocate for your social media strategy is through data. The numbers don’t lie. You need to be able to show performance for the right KPIs and benchmark against your competition and industry.
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In this exclusive Socialbakers report, we look at how media companies can use competitive analytics and better content optimization strategies to drive interactions and site visits - crucial metrics for anyone involved in audience growth and development in the industry.
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In this exclusive Socialbakers report, we look at how National Geographic uses competitive analytics and content optimization strategies to keep up with audiences and remain one of the most engaging social brands in the world.
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This report explores how the best pet food marketers have made targeted gains in Fan growth, engagement, and post efficiency.
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This report explores how the best confectioners have found content trends that enable them to reach more Fans and prospects than ever, on a more efficient budget.
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In this report, we use extensive social media metrics and benchmarking to demonstrate how FMCG brands can benefit from providing excellent social customer care.
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What opportunities are there for retailers to elevate the shopping experience and grow revenue? The Demandware Shopping Index takes a look at more than 400 million shoppers across the globe to identify trends and consider vital shopper metrics including frequency, conversion, average order values and much more. Download your free version of the Shopping Index today!
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Quality of service (QoS) is a critical enabling technology for enterprises and service providers wanting to deliver consistent primary storage performance to business-critical applications in a multi-tenant or enterprise infrastructure. The type of applications that require primary storage services typically demand greater levels of performance than what is readily available from traditional storage infrastructures today. However, simply providing raw performance is often not the only objective in these use cases. For a broad range of business-critical applications, consistent and predictable performance are the more important metrics. Unfortunately, neither is easily achievable within traditional storage arrays.
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By: Oracle
Published Date: Mar 28, 2017
Hotels and resorts with function space may well have an opportunity to boost their
overall property revenue, given the escalating demand for function space and the
fact that many of them have already maximized the value of their guest rooms
through sophisticated revenue management capabilities. Success generally starts
with a next-generation technology solution that can empower sales and catering
personnel. Success also requires having in place the right organizational resources,
business processes and performance metrics.
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Regardless of the industry, there are several common trends that are reshaping the business landscape. Each one has had a profound effect on the ways companies develop products, bring them to market and compete against their rivals.
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t’s stunning really, that something as basic as communication among your care team members is such a significant factor in your success as a health delivery organization. And yet, it’s proven every day in
hospitals and other patient care settings throughout the nation. Every one of these either affects or reflects your ability to complete tasks effectively.
At right is a list of metrics that are affected by communications among clinical staff.
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VoIP’s extreme sensitivity to delay and packet loss compared to other network applications
such as web and e-mail services, presents a real challenge. A basic understanding of VoIP traffic
and of the quality metrics provided by VoIP monitoring tools will help keep your network
running smoothly. Follow our 10 VoIP best practices to ensure quality service for your network.
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This white paper focuses on communicating metrics to the board of directors.
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This white paper focuses on communicating metrics to the board of directors.
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By: IBM APAC
Published Date: Aug 22, 2017
While working to maintain tactical control of the mobile environment, IT managers often find themselves drowning in minutiae. Overwhelmed by the number of moving parts, they’re unable to stay abreast of the latest threats, let alone extract meaning from or make decisions based on the mountains of data now being collected. With limited IT resources dedicated to mobile technology tools that facilitate reactive rather than proactive management—and limited visibility into mobile intelligence across the organization—many managers have had to choose between security and productivity as the focus of their efforts.
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By: Crowdtap
Published Date: Mar 21, 2013
Learn why the next evolution of social marketing is Collaborative Marketing. Brands that are closest to those who buy, use, and advocate for their products win.
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By: Cisco
Published Date: Oct 06, 2015
Learn how Cisco combines the power of Cisco Collaboration Cloud with the versatile toolbox of Cisco Unified Contact Center Express (Unified CCX) to provide multiple channels for customer engagement.
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Salesforce Research surveyed more than 2,300 global sales leaders to discover:
The unifying goals, stumbling blocks, and success metrics for today’s sales teams
How high-performing sales teams are evolving to stay ahead of the curve
Areas where sales is doubling down to supercharge business in the next 12–18 months.
This report highlights sales trends in 2015, including the central role of sales teams in an integrated customer success platform. Throughout the report, data is examined relative to sales performance to identify patterns for overall customer success.
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In the past, Enterprise IT managed the back of?ce…the data center…the systems that kept the business running. Today, there is a mandate for IT to adopt a new role—one that speaks a common language with the business. This new IT mans the storefront,
interacts directly with customers and thinks beyond uptime metrics to give equal consideration to cost, spend, quality and consumption.
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CSO Insights analysts gathered 100+ metrics from 1,500+ sales executives to develop insights on three key areas:
• the challenges facing their sales teams
• why those problems exist
• how they are successfully reengineering their teams to overcome those challenges
Based on this data, the whitepaper How to Build a World-Class Sales Organization clearly outlines how to increase productivity and collaboration so reps can spend more time selling.
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By: Epicor
Published Date: Oct 17, 2016
Why investing in better business intelligence tools is critical to your success
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Today's hyper-connected mobile consumers have high expectations. To compete, you must provide a responsive, superior digital experience. DevOps best practices of Continuous Delivery make this possible, but to do it right you will need a safety net.
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Effective metrics and measurements are critical to running a high performance business. Properly applied, they lead you to better insights, better decisions and better business outcomes. They provide feedback to spark improvement and create learning opportunities. They help you identify the right outcomes that drive you toward your business goals. Unfortunately, many businesses misuse these powerful tools in ways that actively destroy the agility they seek to create. In this paper, we highlight nine mistakes organizations make involving agile measurement at enterprise scale—and how to do it right.
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Agile and Lean are built on a foundation of continuous improvement: You need to inspect, learn from and adapt your performance to keep improving. Enhancing performance begins with having accurate, comprehensive data. The multitenant architecture of CA Agile Central is uniquely positioned to provide access to anonymized industry benchmarking data from tens of thousands of agile teams.
CA Agile Central Insights capabilities, part of a CA Agile Central Unlimited Edition subscription, provide performance metrics and benchmarking data for individual teams, teams of teams and even whole business units, departments and organizations.
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