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By: IBM     Published Date: Aug 09, 2018
IBM commissioned Forrester to conduct a TEI study examining potential ROI enterprises may realize by deploying Netcool Operations Insight.
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     IBM
By: Oracle     Published Date: Aug 09, 2018
The purpose of IT backup and recovery systems is to avoid data loss and recover quickly, thereby minimizing downtime costs. Traditional storage-centric data protection architectures such as Purpose Built Backup Appliances (PBBAs), and the conventional backup and restore processing supporting them, are prone to failure on recovery. This is because the processes, both automated and manual, are too numerous, too complex, and too difficult to test adequately. In turn this leads to unacceptable levels of failure for today’s mission critical applications, and a poor foundation for digital transformation initiatives. Governments are taking notice. Heightened regulatory compliance requirements have implications for data recovery processes and are an unwelcome but timely catalyst for companies to get their recovery houses in order. Onerous malware, such as ransomware and other cyber attacks increase the imperative for organizations to have highly granular recovery mechanisms in place that allow
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     Oracle
By: Dell     Published Date: Aug 08, 2018
: Both public and private organizations acknowledge that managing the PC life cycle becomes more complicated and expensive as the variety of PC devices and employee workstyles increase. In order to be fully productive, different groups of employees have different needs in terms of end-user device hardware, software, and configuration. Dell and Intel® commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by leveraging Intel® vPro and Dell’s ProDeploy Plus and ProSupport Plus services.
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     Dell
By: Dell     Published Date: Aug 08, 2018
In order to keep pace with the growth of business mobility without falling prey to its potential risks, IT must be able to efficiently address complex issues ranging from service provisioning, device procurement, and security oversight. Why? Information workers need access to often sensitive information across a wide range of business applications and devices from wherever they are. In other words, security and privacy policies that doesn’t impede end-user productivity will empower workers and boost their performance. In July 2017, Dell commissioned Forrester to conduct a study of the 21st century workforce and how their new habits, attitudes, and workstyles are reshaping the world of work. With more personas in a single organization to cater to, businesses are failing to deliver against workforce demands. To get their tasks done, workers are circumventing security policies to get what they want, in their moment of need. Organizations have to understand the different behaviors across
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     Dell
By: DocuSign UK     Published Date: Aug 08, 2018
"Banking is going through a digital revolution. Read the eBook and learn how DocuSign helps banks digitize both internal and external mission-critical processes to achieve: • 80% faster cycle times • 93% fewer errors and millions of dollars in savings and productivity gains • 10% improved customer experience"
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     DocuSign UK
By: Datastax     Published Date: Aug 07, 2018
Applications designed for the public sector rarely get the treatment and attention they need or deserve. That’s about to change. A new climate of data speed and readiness, spawned by the Right-Now Economy and the Right-Now Customer, has made unlocking the full potential of all data a key aspect to delivering powerful, mission-critical applications that enrich lives as much as they save them. Read this white paper to learn how it happens
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     Datastax
By: Datastax     Published Date: Aug 07, 2018
The public sector has invested in big time in big data. But there’s one thing most public sector entities are dropping the ball on: real-time data, and how it can be combined with big data to increase citizen safety and make mission-critical digital transformation projects happen on-time and on budget. Read this white paper to learn why public sector entities need both big data and real-time data if they are going to deliver on their digital transformation promises.
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     Datastax
By: BlackLine     Published Date: Aug 06, 2018
The game is changing. Accounting teams are expected to close the books faster and more accurately than ever before, and what used to be their entire focus is now just the price of admission.
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     BlackLine
By: Oracle     Published Date: Aug 02, 2018
Enterprise data protection has grown unwieldy, with systems from various vendors claiming to protect all of an enterprise’s data—and none of them doing a particularly good job of addressing mission-critical data recoverability requirements. It’s a situation that introduces risk and raises concerns about IT’s ability to recover in a timely manner and without data loss from outages caused by cybercrime, system failures, or human error. An integrated strategy that focuses on the complete data recovery needs of an enterprise can eliminate data loss, cut recovery times, and reduce IT complexity—while ensuring data security and positioning the enterprise to seamlessly take advantage of the cloud.
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     Oracle
By: Oracle     Published Date: Aug 02, 2018
Backup is one thing, recovery is everything. You no doubt appreciate how mission-critical your Oracle database is to your organization's success. But what if you experience an outage or cyberattack? Can you be confident you can quickly recover all of your data? Traditional backup solutions leave data exposed to loss and your business at risk. Oracle’s Zero Data Loss Recovery Appliance eliminates exposure and saves you time, effort, and the stress of retrieving data. Discover how our customers are recovering their data without the drama.
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     Oracle
By: Oracle     Published Date: Aug 02, 2018
Oracle Database powers your business’s mission-critical applications. Their downtime and data loss can have a devastating impact on your company’s bottom line and productivity—not to mention the damage to your company’s (and your) reputation, because outages and data losses make headlines.
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     Oracle
By: Microsoft     Published Date: Jul 20, 2018
Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by shifting some or all their management and operations from on-premises, hosted, and outsourced implementations to Azure’s infrastructure-as-a-service (IaaS) offering. The purpose of this study is to give readers a framework to evaluate the potential financial impact, or ROI, of leveraging Azure IaaS for their organizations. Benefits gained by interviewed customers that migrated or re-architected some or all workloads from on-premises to IaaS include: › Greater revenue opportunities from business-to-business (B2B) and customer web channels with a solution that is more mobile and reliable, and meets scale and seasonality needs. › Increased profits from those revenues. › Improved production efficiency. › Reduced datacenter, IT resource, and outsourcing costs. › Easier and faster software and hardware management (such as p
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     Microsoft
By: Microsoft     Published Date: Jul 20, 2018
You’re running a lot of your business on Windows Server today— mission-critical apps, Active Directory, Domain Name Servers, not to mention virtual machines and storage. For more than 20 years, in fact, Windows Server has been the operating system of choice for enterprise workloads. This guide shows you how you can use your Windows Server expertise to give your organization a boost in the age of cloud computing, addressing these topics and others: • Why move to the cloud? • What are some ways to use Azure for Windows Server workloads? • What about security? • Who else is doing this? • How do I get started?
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     Microsoft
By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
"Customers in the midst of digital transformation look first to the public cloud when seeking dramatic simplification, cost, utilization and flexibility advantages for their new application workloads. But using public cloud comes with its own challenges. It’s not always possible or practical for enterprises to retire their traditional, on-premises enterprise system still running the company’s most mission- critical workloads. Hybrid IT – a balanced combination of traditional infrastructure, private cloud and public cloud – is the answer. But a true hybrid IT deployment must go well beyond the current generation of hybrid cloud systems, where the on-premises and off-premises worlds have largely remained siloed and still have to be independently managed. This paper seeks to answer how to bring those siloes together by identifying eight essentials that must be met to achieve the ideal hybrid IT implementation."
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     Hewlett Packard Enterprise
By: Avaya     Published Date: Jul 18, 2018
Digital Transformation: Insight into Getting it Right, is new research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises and consumers to help brands plan and improve digital transformation, specifically through the modernisation of business communications infrastructure. Because business communications technology is at the heart of digital transformation.
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     Avaya
By: Esker     Published Date: Jul 17, 2018
What's in the white paper? Great customer service hinges on efficient order fulfillment — especially the initial processing of a customer’s order. With thousands of sales orders coming into most large organizations monthly, this mission-critical process can demand a significant portion of customer service representatives’ (CSRs') time and attention in the quest for near-perfect input accuracy and order fulfillment. But such intensive personnel support isn’t necessary for effective order processing. Great customer service doesn’t have to be cumbersome. Sales order automation can transform customer service and operations which provide quantifiable benefits to the organization. Automation provides an opportunity to improve order management by: • Reducing error rates and decreasing costs per order • Improving process transparency from receipt to archival • Reducing reshipping and inventory problems
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     Esker
By: Genesys     Published Date: Jul 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process 1 Gartner Peer Insights rev
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     Genesys
By: IBM Watson Health     Published Date: Jul 06, 2018
The need Carson Tahoe Health needed insights to convince its board that an outpatient palliative care program could help address its higher-thanaverage mortality rates and help decrease the risk of future financial impact from those rates The solution The healthcare system used IBM® CareDiscovery to track and analyze end-stage patient mortality and related length of stay, readmissions, utilization and costs in key disease groups—by comparing those who participated in trial inpatient palliative care and those who did not The benefit The analysis was used to demonstrate to the system’s board that an outpatient palliative care service line was viable in terms of both cost savings and quality-of-care improvement
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     IBM Watson Health
By: DellEMC and Toshiba SSDs     Published Date: Jul 04, 2018
Dell EMC provides VMware vSAN Ready Nodes that combine a wide range of Dell hardware and VMware vSAN software into a ready-to-order package. These include the new single-socket Dell EMC PowerEdge R7415 servers powered by the AMD EPYC 7000-series processors. These Dell EMC vSAN Ready Nodes are validated and configured to meet hyper-converged workload needs while taking advantage of lower single-socket licensing costs from VMware. Dell commissioned Demartek to evaluate the performance of the new Dell EMC PowerEdge R7415 servers that use the AMD EPYC 7000-series of processors. Mixed enterprise workloads were run in this VMware vSAN cluster using one model of the AMD EPYC processor in each of three identical nodes. Then the tests were repeated using different models of AMD EPYC processors in the vSAN cluster nodes.
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     DellEMC and Toshiba SSDs
By: BlackBerry Cylance     Published Date: Jul 02, 2018
Cylance commissioned AV-TEST to perform an advanced threat prevention test of enterprise endpoint protection software. The testing methodology was jointly developed to provide additive testing to the commodity antivirus protection tests currently produced by AV-TEST. CylancePROTECT® was tested against five competitor endpoint products from Kaspersky, McAfee, Sophos, Symantec, and Trend Micro. The tests were performed in December 2016 and January 2017. This report contains the results of four test cases. The primary goal was to show the detection and prevention capabilities of new and unknown malicious executables. Read more in the AV-TEST report.
Tags : cyber, threat, protection, av-test, cylance
     BlackBerry Cylance
By: BlackBerry Cylance     Published Date: Jul 02, 2018
Forrester Consulting was commissioned to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Cylance's advanced threat protection solution, CylancePROTECT®, and its deployment and configuration services, ThreatZero™. The study aims to provide readers with a framework to evaluate the potential financial impact of CylancePROTECT and ThreatZero on their organizations, which will improve customer success with advanced cybersecurity and antivirus protection solutions. To better understand the benefits, costs, and risks associated with an investment in Cylance, Forrester interviewed the Chief Information Security Officer for a Large State County Government, who has used the solutions for over a year. Cylance provides a new-generation, predictive, cybersecurity, and malware prevention solution that leverages artificial intelligence to prevent malware from executing on endpoints in real time. This is usually implemented with ThreatZero, which is a continuous professional service program rendered by Cylance for users of CylancePROTECT. ThreatZero guides through the planning, implementation, integration, and ongoing optimization of the solution. This often includes end user education, training, and support to totally eliminate endpoint threats and incidents. With CylancePROTECT and ThreatZero, the organization was able to reduce security breaches to almost zero, catching malware before it ever gained access to public records. Relative to their previous endpoint protection, this significantly reduced costs from remediation/reimaging and incidence response. Additionally, IT and security employees’ productivity were boosted. Read more in the full TEI report.
Tags : economic, cylance, roi, enterprises
     BlackBerry Cylance
By: IBM     Published Date: Jul 02, 2018
Cloud has evolved from a technological innovation to an integral part of business. Companies in every industry are investing in Digital Transformation initiatives to evolve and grow; often, cloudbased platforms are foundational elements of these transformations, as businesses increasingly seek the flexibility and agility to roll out new software services in days or weeks, versus months or years. As Digital Transformation initiatives unfold, one key challenge is to modernize the data center to facilitate rapid delivery of new applications and services—while still ensuring that existing missioncritical applications remain high performing, available, and secure. Another challenge relates to new requirements for accelerating the analysis of organizational data to near real time, much faster than previously possible with earlier incarnations of Business Intelligence (BI). Agile businesses are demanding faster access to the information contained within operational and business data stores to
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     IBM
By: Gelato     Published Date: Jul 02, 2018
As digital as we are, paper will not go away. Few companies have optimized their print marketing like they have optimized their online marketing. The printing industry is a giant $800bn per year (SmithersPira: The Future of Global Printing to 2018), and as a marketer we know it’s challenging to track the ROI of printed material. Commissioning a print run could require specialist knowledge, but it doesn’t need to. You may not realize the multiple factors built into your print marketing spend, and errors can be painful. Mistakes incur extra cost, delays, and potential dips in quality, harming your brand. Gelato shares some tips for smart printing.
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     Gelato
By: CA Technologies_Business_Automation     Published Date: Jun 29, 2018
CA Technologies automation solutions help organizations increase business productivity by simplifying the management of complex workloads and empowering development teams with self-service tools that accelerate the development and delivery of new and enhanced applications. CA Technologies commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) that enterprises may realize from automation. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of CA on their organizations. To better understand the benefits, costs, and risks associated with CA workload automation (WLA) solutions, Forrester interviewed an existing customer with years of experience using CA. The organization that Forrester interviewed manufactures consumer electronics that it sells through retailers around the globe. Download this whitepaper to find out more.
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     CA Technologies_Business_Automation
By: Genesys     Published Date: Jun 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
Tags : leadership, customer engagement, decision making
     Genesys
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