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By: Adobe     Published Date: May 25, 2017
Marketing and technology partners must collaborate as never before in order to delight and engage customers “in the moment.” Previously stove-piped functions are starting to work together to take a holistic approach to create great digital experiences at enterprise scale, but organizations see the need for more work to create relevant, integrated digital customer experiences in real time. IBM commissioned Forrester Consulting to discover how developers and marketers are working together to provide customers exceptional digital experiences reliably, quickly, and seamlessly. The study found that while the mandate to collaborate has been heard, there is still work to be done to move to the next level and put in place technology, processes, and culture to create digital customer experience in real time.
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     Adobe
By: IBM     Published Date: May 25, 2017
Marketing and technology partners must collaborate as never before in order to delight and engage customers “in the moment.” Previously stove-piped functions are starting to work together to take a holistic approach to create great digital experiences at enterprise scale, but organizations see the need for more work to create relevant, integrated digital customer experiences in real time. IBM commissioned Forrester Consulting to discover how developers and marketers are working together to provide customers exceptional digital experiences reliably, quickly, and seamlessly. The study found that while the mandate to collaborate has been heard, there is still work to be done to move to the next level and put in place technology, processes, and culture to create digital customer experience in real time.
Tags : marketing, ibm, digital experience, collaboration, customer experience
     IBM
By: Bronto     Published Date: May 18, 2017
The internet has opened up a shopper's paradise where you can find and buy anything right from the living room. With a few simple key strokes, a consumer can choose products and services from merchants around the globe - from that authentic British trench coat to an Australian boomerang to wine straight from the California Coast. But with the gates to cross-country commerce opened wide, have consumers abandoned their local retailers for international merchants abroad? To answer this question, we commissioned a consumer study, conducted by Ipsos Research in the US and Australia and Census wide in UK. We hope this original research helps you better understand the opportunities and challenges of cross-country trade.
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     Bronto
By: Datastax     Published Date: May 15, 2017
The customer is no longer king – she’s ruler, dictator, and autocrat. What’s clear is that the old paradigm of “customer service” is out and the new paradigm of customer experience is in. But companies are being too slow to capitalize on technology to improve customer experience. Read this new commissioned thought leadership paper conducted by Forrester Consulting on behalf of DataStax to learn why real-time data should be driving your customer experience decisions, why customer obsession is an imperative for success, why most companies are still missing the mark with CX, and six key recommendations to get your CX engine running.
Tags : datastax, customer experience, digital, buying initiatives
     Datastax
By: Spectrum Enterprise     Published Date: May 15, 2017
Read this Forrester technology adoption profile to learn the mission-critical nature of and how to maintain an always-on business presence.
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     Spectrum Enterprise
By: Microsoft     Published Date: May 04, 2017
Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Office 365. The purpose of this study is to provide readers at large organizations (more than 1,000 users) with a framework to evaluate the potential financial impact of Office 365 on their organizations.
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     Microsoft
By: F5 Networks Inc     Published Date: May 03, 2017
Building out a dedicated infrastructure with the agility, scalability, and effciency of a public cloud—while enjoying increased levels of control and security—can help enterprises boost agility and improve operational ef?ciency. However, while most private cloud networking services provide basic load balancing functionality, they lack important application delivery features, putting the performance, availability, and security of applications at risk. As private clouds increasingly host mission-critical production applications, advanced application delivery services for layers 4 through 7 are becoming essential. End-to-end integration, orchestration, and automation of the needed application delivery networking and security services are also critical to improve application time-to-market and operational ef?ciency.
Tags : cloud, cloud security, efficiency, security, public cloud
     F5 Networks Inc
By: IBM     Published Date: May 01, 2017
In October 2016, IBM commissioned Forrester Consulting to evaluate the means by which enterprises are managing and securing various endpoint form factors today and how strategies will change over the next three years. In conducting an in-depth survey of 556 IT and security leaders in the US, the UK, Germany, India, and Australia, Forrester found that while enterprises have a decentralized approach to managing and securing smartphones, tablets, laptops, and IoT today, they will move to a more consolidated and cognitive approach by 2020. Download report to learn more.
Tags : ibm, consulting, it security, smartphones, tablets, laptops, enterprise management
     IBM
By: Entrust Datacard     Published Date: Apr 26, 2017
Document signing certificates enable organizations to digitally sign Adobe®, Microsoft Office® and other document types, marking them with visual trust indicators that verify the publisher’s identity—an indication that the document has not been altered. With document signing certificates organizations can authenticate documents, allowing for secure and efficient electronic transmission of official papers including legal documents, invoices, engineering plans and diagrams, diplomas, charters and more while reducing costs associated with printing and maintaining paper files. This white paper will discuss: The history of document signing What digital signatures are and how they function The benefits and objectives of implementing document signing certificates Real world use cases of document signing certificates
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     Entrust Datacard
By: Palo Alto Networks     Published Date: Apr 25, 2017
A new survey commissioned by Palo Alto Networks and conducted by Enterprise Strategy Group explores why enterprise IT leaders are embracing CASB products, where they are using them, and what capabilities are most important to them. One of the most critical needs is securing the use of SaaS applications. Here’s what you need to know.
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     Palo Alto Networks
By: IBM     Published Date: Apr 20, 2017
We are pleased to present the findings of The State of Mobile Application Insecurity sponsored by IBM. The purpose of this research is to understand how companies are reducing the risk of unsecured mobile apps in the workplace. Ponemon Institute is dedicated to independent research and education that advances responsible information and privacy management practices within business and government. Our mission is to conduct high quality, empirical studies on critical issues affecting the management and security of sensitive information about people and organizations.
Tags : (delete)mobile application, malware protection, mobile security, application security, proprietary software, open source software, cloud services, source code testing
     IBM
By: Mimecast     Published Date: Apr 18, 2017
"Email-borne insider threats both accidental and malicious are a real and ongoing problem for organizations. A recent commissioned study conducted by Forrester Consulting reveals many firms have experienced some form of insider security incident in the past 24 months. Download this report to get the findings. Discover Forrester’s perspective on internal threats and how organizations are responding and how they should be responding."
Tags : forrester, insider security, cyber security, internal threats, email fraud
     Mimecast
By: Adobe     Published Date: Apr 13, 2017
Stock libraries and the artists who contribute to them have evolved. That means the way you think about imagery can evolve, too. Read From Cliché to Mission Critical to find out how: • The perception of stock imagery has changed • Stock libraries have evolved to deliver higher quality images • Top designers work with stock imagery
Tags : stock photography, design, graphic design, creative design, photo editing, front face design
     Adobe
By: ServiceNow     Published Date: Apr 12, 2017
Read The Total Economic Impact™ of ServiceNow, an April 2017 commissioned study conducted by Forrester Consulting on behalf of ServiceNow, to understand the benefits, costs, and risks associated with the following ServiceNow solutions: IT Service Management, IT Operations Management, and Performance Analytics. The study, commissioned by ServiceNow, covers key findings in these three categories: Modernizing IT Service Management Eliminating Service Outages Optimizing Performance with Real?time Analytics Forrester interviewed seven current ServiceNow customers with years of experience using the solutions identified above. The purpose of the study is to provide potential customers with a framework to evaluate the real world customer experience and economic impact of the Now platform on their organizations.
Tags : operations management, performance analytics, it management, it automation, it ticketing, help desk, service desk, itsm
     ServiceNow
By: Comcast Business     Published Date: Apr 11, 2017
Like healthcare organizations elsewhere, reducing readmissions had become a top priority by 2011. Advocate, the state’s largest healthcare provider, had just signed its first shared savings agreement with Blue Cross Blue Shield of Illinois to become one of the first commercial accountable care organizations (ACOs) in the country. This event, along with others such as signing up as a Medicare Shared Savings Provider, led to re-evaluating the care continuum throughout Advocate Health’s 250 sites of care, including 13 acute-care hospitals, two children’s hospitals and a growing home healthcare division.
Tags : healthcare, organizations, readmissions, comcast, blue cross shield
     Comcast Business
By: Comcast Business     Published Date: Apr 11, 2017
Population health initiatives are helping to lower healthcare costs and improve quality. As a result, 85% of hospitals reported strong or total commitment to population health. This year, hospital readmissions should be a top priority.
Tags : healthcare, initiative, patient to provider, readmission, comcast
     Comcast Business
By: Epicor     Published Date: Apr 05, 2017
Today’s financial professionals have access to robust tools that offer a detailed picture of a company’s success in real time. With dashboards reporting in-depth data, a CFO can merely glance at a computer to analyze how well the business is doing in key areas. Despite the impressive technology available today, many businesses have yet to make a change. In a survey of 1,500 finance professionals, nearly half reported relying on gut instinct rather than hard data to make important business decisions. The survey—commissioned by Epicor and conducted by Redshift Research Ltd.—also revealed that a majority of CFOs and financial decision-makers are still relying on spreadsheets to interpret business data. In our “Instinct Meets Insight” eBook, you can explore the survey results and learn how a modern financial IT infrastructure lets decision-makers back up instinct with relevant data they can use to help their businesses grow.
Tags : erp software, enterprise resource planning software, digital disruption, manufacturing erp
     Epicor
By: Microsoft Windows     Published Date: Mar 31, 2017
This Microsoft-commissioned report demonstrates how deploying Windows 10 can reduce costs and provide significant benefits to your organization. The report found an ROI of 233% with a payback period of only 14 months.
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     Microsoft Windows
By: Lookout     Published Date: Mar 28, 2017
In today’s Bring Your Own Device (BYOD) world more than a few IT managers have lost sleep over the thought of an employee device, loaded with sensitive company data, falling into the wrong hands. Lookout commissioned Forrester Consulting to conduct a national survey of IT managers in the Fall of 2013 that uncovered substantial security concerns related to mobile devices, especially around malware and data loss. Ultimately, the survey revealed that IT managers do not believe existing security solutions can adequately address the mobile security challenges faced by businesses today.
Tags : insights, mobile, security, byod, lookout
     Lookout
By: Lookout     Published Date: Mar 28, 2017
The data that you’ll see throughout this book is the result of a survey commissioned by Lookout and conducted by Enterprise Strategy Group, an integrated IT research, analyst, strategy, and validation firm.
Tags : enterprise, mobile, security, survey, commission, lookout
     Lookout
By: Adobe     Published Date: Mar 23, 2017
The creative process is accelerating to keep pace with visual trends. This increases the need for authentic photography, while leaving little time for custom shoots. Businesses need a tool that allows them to create unique and authentic experiences quickly and within budget. Read Adobe’s new guide, From Cliché to Mission Critical, to find out how you can: • Find attention-grabbing images in a visually cluttered marketplace. • Remove distractions from the creative decision making process. • Ensure your brand makes the right impact.
Tags : creative decision making, branding, visual trends, stock photography, the evolution of stock photography, adobe
     Adobe
By: SAP     Published Date: Mar 09, 2017
In April 2016, SAP commissioned Forrester Consulting to evaluate how enterprises are taking advantage of IoT, how IoT fits into broader digital transformation initiatives, and the role of immediate insights in realizing the benefits that IoT can deliver.
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     SAP
By: GE Power     Published Date: Mar 01, 2017
Coal power producers worldwide are facing challenges in today's dynamic energy markets. The need to cycle quickly due to renewables on the grid, emissions compliance and the need to operate efficiently are all factors that drive a sustainable coal power business. Find out how the global coal power community can turn to software to help create cleaner and more efficiently produced power.
Tags : coal power plants, coal power, steam power plants, utilities, power producers, power grids, power industry, power plant software
     GE Power
By: Oracle     Published Date: Feb 28, 2017
This whitepaper reveals how Oracle Hospitality commissioned Phocuswright, a leading travel industry research firm, to survey more than 2,700 U.S. and European travelers to better understand the impact of technology on the hotel-guest experience and gain insight into making it a differentiator for winning new business.
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     Oracle
By: VMware     Published Date: Feb 24, 2017
As organizations explore Windows 10, IT departments are being tasked to show the potential return on investment they could realize with enterprise mobility management (EMM) solutions for Windows 10 coupled with other productivity and collaboration solutions. VMware commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study to uncover the advantages of this approach. Read the full story to see how one global airline benefited from their implementation of VMware AirWatch®.
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     VMware
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