onboarding process

To make a great first impression, take a good look at your digital enrollment process. Because it’s more than forms. It’s the start of your customer journey. A streamlined onboarding process saves customers time and hassle. It also increases conversions, improves experiences, and reduces costs. In this report, we discuss best practices for updating your digital enrollment, including: How leaders in finance do it right Increasing engagement with mobile-optimized forms and signatures Ensuring enrollment is compliant and builds trust

It is no secret banks are losing customers, and fast. A recent Finextra/Pegasystems survey pegs that 78% of banks have lost business in the last 12 months. The question is “Why?”. It all comes down to engaging with customers before, during and even after the sales process. Nearly all banks are struggling with the impact of client due diligence and KYC (know your customer) regulation on their onboarding processes, and are painfully aware that lack of speed, process visibility and repeat data requests are frustrating their corporate customers. The same holds true for service, where corporates are crying out for improvement, as well as omni-channel access and quick turnaround of service requests and inquiries. To stop the sales decline, banks need to begin doing all these things well. They will then be more competitive in the market as well as retain and win new business. Download this research study and gain a better understanding of how banks can better meet the needs of their customers

It is no secret banks are losing customers, and fast. A recent Finextra/Pegasystems survey pegs that 78% of banks have lost business in the last 12 months. The question is “Why?”. It all comes down to engaging with customers before, during and even after the sales process. Nearly all banks are struggling with the impact of client due diligence and KYC (know your customer) regulation on their onboarding processes, and are painfully aware that lack of speed, process visibility and repeat data requests are frustrating their corporate customers. The same holds true for service, where corporates are crying out for improvement, as well as omni-channel access and quick turnaround of service requests and inquiries. To stop the sales decline, banks need to begin doing all these things well. They will then be more competitive in the market as well as retain and win new business. Download this research study and gain a better understanding of how banks can better meet the needs of their customers

VMware AirWatch® features a new – and more efficient – approach to Windows lifecycle management across any use case – whether deploying the OS to your remote workers, onboarding employees’ BYO machines, corporate deployments across your branch offices or managing a special line of business terminal. The unified endpoint management technologies fundamentally changes how organizations approach PC lifecycle management, allowing IT to deploy security patches and remediate vulnerabilities faster, install software more reliably and quickly and consolidate operational processes across devices on or off the domain.

When organizations are managing sales performance, it is critical to balance and align each enablement and operational component. Misalignment – or too much focus on one element –can dramatically detract from performance levels and the ability to measure results. An organization may temporarily need to emphasize a particular component when it sees a challenge, but ultimately success depends on striking the correct balance across all SPM components.

How can payroll make sure the onboarding experience is a great one for new employees? This CIC Plus brief will show how payroll can flex its strategic muscles to make the onboarding process smooth and easy.

During times of economic strife, organizations are being forced to focus less on recruiting and more on the retention and development of their current workforce.

Learn how loan onboarding can become more efficient and accurate by eliminating manual data validation with automation technology that is poised to transform mortgage servicing. From end-to-end, tools can simplify workflow processes, driving time and cost efficiencies. Trained staff can be deployed to greater effect and can be crucial to eliminating servicing errors. In the process, servicers improve data quality, save time and money, and deliver a better borrower experience.

Are you aware of the ongoing dialog about your products and services? Are you participating? Recent surveys show that organizations that deliver good customer experiences are reaping greater revenues than those that don’t. Yet companies are struggling to pivot towards the customer, because it often requires a complete overhaul of management, culture and technologies. This session will show how to defeat content chaos, streamline and accelerate onboarding and service processes, minimize friction with customers, use analytics to anticipate and prepare for customer needs, and give your front-line people the tools they need to offer a superior experience that will grow your revenues and generate great word of mouth.

Win the best talent by developing an employer brand that’s digital, social, and present throughout the onboarding process.

Onboarding is a critical marketing process that helps dial in new and existing customers to your organization, introduces products to meet specific needs, and ends with high-touch service that engages consumers.for the long term.

To make a great first impression, take a good look at your digital enrollment process. Because it’s more than forms. It’s the start of your customer journey. A streamlined onboarding process saves customers time and hassle. It also increases conversions, improves experiences, and reduces costs. In this report, we discuss best practices for updating your digital enrollment, including: • How leaders in finance do it right • Increasing engagement with mobile-optimized forms and signatures • Ensuring enrollment is compliant and builds trust

The Hackett Group's 2015 e-invoicing poll reveals the ups and downs of e-einvoicing adoption. Benefits include a 42% reduction in the number of paper invoices and a 31% decrease in costs. But many struggle with the supplier onboarding process. This paper explores the challenges and provides recommendations for improving the process.

The Hackett Group's 2015 e-invoicing poll reveals the ups and downs of e-einvoicing adoption. Benefits include a 42% reduction in the number of paper invoices and a 31% decrease in costs. But many struggle with the supplier onboarding process. This paper explores the challenges and provides recommendations for improving the process.

It's been shown that having a more effective onboarding approach can lead to better new-employee retention, reduced turnover, and getting new hires up and running more quickly. Our eBook explains why good onboarding matters and offers best practices for creating your own successful program that transforms onboarding from a chore into an opportunity. You'll learn: •Why ensuring a great employee experience is a critical competitive differentiator •The value of preboarding for ensuring new-hire progress before day one •Onboarding essentials that include specific action items for your new hire's first day through their first six months •How sharing onboarding processes among different stakeholders can help boost overall effectiveness •The value of measuring your onboarding program's success Download this informative eBook and use it as a guide to create a more effective, hassle-free onboarding program for the benefit of both your new hires and your organization

Companies that take a more sophisticated approach to customer success, revenue retention and revenue growth after the initial sale earn 46 percent more revenue compared to their less sophisticated peers, according to a global study conducted in 2015 across software, hardware, SaaS and life sciences companies. The study highlights the urgent need for companies to consider the full range of customer success and revenue growth activities after the initial sale—collectively called the “revenue lifecycle”—which includes onboarding, adoption, upselling/cross-selling, retention and renewal. The study shows that a company that improves people, processes, technology, data and KPIs in the revenue lifecycle can expect to improve renewal rates by more than 31 points.

Human resources departments continue to struggle to build the best workforce. There are plenty of applicants but not enough candidates with the right combination of skills, experience, work ethic, and attitude to be top performers. The success of any organization depends on its people. Employees are a company’s greatest asset—and that asset must be managed to yield positive results. At Sage, we call this the Return on Employee Investment, or ROEI. This guide provides tactics and tips to help you improve the effectiveness of your company’s recruiting, hiring, and onboarding processes.

On average, one-third of employees that have been with a company less than six months are already searching for new job. To retain top talent, a robust new hire onboarding process is crucial. In this 30-minute webinar, Organizational Development Specialist Allison Flynn provides five actionable best practices for new hire onboarding.

Competition is the number one pressure faced by today’s HCM teams – by a 69% margin! Of all the pressures that contemporary HR teams face, finding and keeping quality talent ranks above everything else. As a part of that, Best-in-Class organizations need to focus on optimizing the employment experience, from hiring and onboarding, to ongoing management and transition. This report from Aberdeen explores how electronic signature solutions, as well as other digital HR technologies, can improve the employment experience throughout the journey. Read this report to learn: • Why Best-in-Class HR departments are investing in employee-friendly technologies • How digital solutions can impact employee experience, and why that matters for HR • How electronic signatures complement HRIS applications and streamline many HR processes

Attracting today’s savvy candidate requires much more than a creative job description and a flattering email message. The transparency provided by web sites such as Glassdoor combined with a millennial desire for meaningful work and corporate responsibility have the upped the ante when it comes to employer brand and candidate experience. While many firms have good intentions when it comes to employer brand, these intentions aren’t always translated to action, leaving many candidates feeling frustrated as they move through the process. New hires need confirmation that everything they were told in the interview processes is not only accurate, but even better than expected. When the onboarding process falls short of those expectations, candidates immediately question their decision to accept the offer and retention efforts in jeopardy. Join this webcast to learn how to avoid costly new-hire attrition in your organization.

From recruitment to onboarding and processing, HR teams spend hundreds of hours every year manually typing and processing documents. But what if you could eliminate tedious, manual processes to save valuable time - and get critical data across the organization faster? Employee Lifecycle Management solutions from IBM can help you integrate employees faster and simplify your daily task list, so you can get back to what's important - take the assessment to see how much time you could save.

If you were to ask a CHRO two questions: 1. Is employee onboarding critical to your business? 2. Could your company be more effective with this process? This webcast is about IBM's answer to these questions. "Succeeding at IBM" is the name of IBM's own strategic onboarding program. It is viewed by experts as a best in class example of how to effectively align the business and HR when it comes to our most important asset, our people! In this webcast, you will learn how IBM improved it's employee retention, time to productivity and overall engagement through it's formal pre-boarding and onboarding programs.

IBM B2B Cloud Services comprise a comprehensive set of cloud-based B2B integration features and capabilities, which can be delivered on demand, as fully managed services, or under a hybrid management model. With IBM B2B Cloud Services, enterprises can meet a range of trading partner onboarding and management requirements, as well as improving reliability and performance of and control over multi-enterprise process automations.

Staffing companies play a critical role in recruiting and onboarding talent to ensure that operations don’t skip a beat. In today’s competitive recruiting market, staffing companies need to be nimble and efficient. They need to invest in digital tools to hire and onboard the best professionals. Many organizations still use manual or paper-based processes, which are slow, expensive, and error-prone, resulting in inefficient operations and compliance risks. Investing in digital operations reduces search time and costs while delighting candidates and improving security and compliance.

Join this webcast and learn: 1. Leveraging your workforce analytics data to make better talent decisions to maximize business performance 2. The power of candidate experience and engagement throughout your hiring and onboarding process 3. Best-in-class examples from industry experts to help you get started