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By: IBM     Published Date: Sep 30, 2015
How CSP's tap the transformative power of data and analytics
Tags : data, analytics, customer experience, operational effectiveness, digital interaction, customer experience/engagement, data management/analytics, lead generation & automation
     IBM
By: IBM     Published Date: Jan 08, 2016
This executive report identifies opportunities for insurance companies to use weather data as an important asset in both managing operational and financial risks, as well as improving customer relationships.
Tags : ibm, insurance, financial risk, customer relationships, crm & customer care, marketing research
     IBM
By: IBM     Published Date: Sep 16, 2014
To compete in today’s rapidly changing business environment, organizations need to capture, analyze and act on information rapidly. If they can quickly identify trends, discover patterns and generate new insights, they can address a wide array of strategic and operational goals—from increasing customer loyalty and creating targeted marketing offers to enhancing operational efficiency and reducing risk. In their report, Business Value of Big Data on Power Systems, NC State University talks about unlocking the business value of big data, and how IBM Power Systems can deliver the foundation for organizations to bring insight to the point of impact faster.
Tags : big data, targeted marketing offers, ibm power systems, structured data
     IBM
By: IBM     Published Date: Dec 02, 2014
In a recent Aberdeen Group Analyst Insight report,1 Asset Management: The Changing Landscape of Predictive Maintenance, a survey of executives states that the number one risk to operations was failure of their critical physical assets —ensuring that they are available, reliable and performing as originally intended. Though, such a risk can become an opportunity. Top-performing companies rely on analytics related to maintenance, safety and replacement equipment to plan for capital expenditures, manage their assets on a daily basis and maximize asset performance.
Tags : asset productivity, operational performance, predictive maintenance, operational costs
     IBM
By: IBM     Published Date: Feb 11, 2015
IBM® Operational Decision Manager Advanced brings together data from different sources to recognize meaningful trends and patterns. It empowers business users to define, manage and automate repeatable operational decisions. As a result, organizations can create and shape customer-centric business moments.
Tags : ibm, customer-centric business, operational manager, decision manager, business policies
     IBM
By: IBM     Published Date: Feb 19, 2015
Refining business processes can be the key to achieving operational excellence.
Tags : business analytics, ibm, predictive analytics, performance management
     IBM
By: IBM     Published Date: Sep 29, 2015
Cost savings and operational efficiencies that lead to greater business success.
Tags : collaboration, cost, operations, cloud computing, business intelligence
     IBM
By: IBM     Published Date: Dec 02, 2015
The webinar will highlight how collaboration in the cloud can help companies realize cost savings and operational efficiencies that lead to greater business success. Clients will learn how IBM and IBM Business Partners can help them get there, regardless of their current starting point.
Tags : storage
     IBM
By: IBM     Published Date: Jan 06, 2016
Find out how collaboration in the cloud can help companies realize cost savings and operational efficiencies that lead to greater business success.
Tags : 
     IBM
By: IBM     Published Date: Feb 04, 2016
IBM Operational Decision Manager Advanced applies insights and analytics to operational decisions by bringing together data from different sources and looking at historical trends and patterns to determine the next best action. With IBM Operational Decision Manager Advanced, you gain scope, scale, speed, and simplicity. You can now capture events, build context, and apply it to operational decisions in real-time. This helps detect situations as they occur – presenting risks or opportunities – to enable action.
Tags : analytics, ibm, operational decision manager, operations, brand, data, big data, trends
     IBM
By: IBM     Published Date: Apr 04, 2016
Just as business intelligence helps enterprises make decisions that maximize opportunities and minimize business risks, security intelligence enables them to better detect threats, identify security risks and areas of noncompliance, and set priorities for remediation. One of the most compelling arguments for security intelligence is operational efficiency, or better use of people, time and infrastructure. This white paper discusses how security intelligence is an essential ingredient to comprehensive and cost-effective information security.
Tags : ibm, security intelligence services, ibm security intelligence solution, cloud siem, security intelligence event management, security
     IBM
By: IBM     Published Date: Apr 27, 2016
When it comes to customer service, millennials have little patience and incredibly high expectations. In the United States, this segment's buying power will surpass that of any other single generation in 2017. Are you ready to meet these demands? IBM Watson Engagement Advisor goes far beyond the conventional call center automation mandate of controlling operational costs - it empowers customers to serve themselves however and whenever suits them best. Whether it's troubleshooting their account, getting advice on which products to buy, or resetting their password, Watson Engagement Advisor is available 24x7 through any device to get to the heart of customers’ needs, faster.
Tags : ibm, ibm watson, watson engagement advisor, customer service, customer relations, customer engagement
     IBM
By: IBM     Published Date: Apr 27, 2016
"When it comes to customer service, millennials have little patience and incredibly high expectations. In the United States, this segment's buying power will surpass that of any other single generation in 2017. Are you ready to meet these demands? IBM Watson Engagement Advisor goes far beyond the conventional call center automation mandate of controlling operational costs - it empowers customers to serve themselves however and whenever suits them best. Whether it's troubleshooting their account, getting advice on which products to buy, or resetting their password, Watson Engagement Advisor is available 24x7 through any device to get to the heart of customers’ needs, faster."
Tags : ibm, ibm watson, watson engagement advisor, customer engagement, millennial, millennial generation, customer experience
     IBM
By: IBM     Published Date: May 09, 2016
Reliable Transportation For Dummies, IBM Limited Edition, shows you what you need to know about what it takes to keep a fleet operating efficiently while keeping maintenance expenses in check. In other words, this book provides information and ideas about what you can do to have a reliable fleet operation that doesn’t break the bank with either unforeseen breakdowns or out-of-control maintenance expenditures.
Tags : ibm, watson, internet of things, iot, transportation, reliable transportation, operational efficiency
     IBM
By: IBM     Published Date: May 13, 2016
Download this research report now to learn more about the financial and operational impacts on asset-intensive industries worldwide.
Tags : ibm, watson, iot, cognitive asset management, asset management, iot
     IBM
By: IBM     Published Date: May 25, 2016
In this IBM limited-edition Dummies book, you’ll learn what operational decision management (ODM) is and how it can benefit your organization by helping to: - Enable faster and more agile change so your business can react more quickly to opportunities and threats - Automatically capture knowledge so it can be reused to make better business decisions - Manage compliance better by providing a clear record of the rules that govern business operations - Make operational decisions more predictable and repeatable while also allowing you to model, measure, collaborate on and refine these decisions as your business needs change - Improve customer service with more consistent and accurate rules-based decisions, as well as by personalizing the user experience
Tags : ibm, odm, operational decision management, odm, middleware, connect
     IBM
By: IBM     Published Date: Jul 08, 2016
Forrester Consulting study that explores the hypothesis that modern businesses require enterprise content management (ECM) platforms that can offer faster deployment capabilities and operational flexibility in order to meet their shifting business objectives.
Tags : ibm, analytics, forrester, ecm, ecm platforms, enterprise content management
     IBM
By: IBM     Published Date: Sep 30, 2016
Address budget shortages and skills gaps with cloud-based Security Intelligence & Analytics. Use a Software-as-a-Service solution to replace aging security technologies and deploy a market leading solution in only weeks. Read how you can focus on monitoring the environment rather than updating software, and replace up-front capital costs with a monthly operational fee.
Tags : security
     IBM
By: IBM     Published Date: Oct 18, 2016
Forrester Consulting study that explores the hypothesis that modern businesses require enterprise content management (ECM) platforms that can offer faster deployment capabilities and operational flexibility in order to meet their shifting business objectives.
Tags : ibm, analytics, forrester, ecm, ecm platforms, enterprise content management
     IBM
By: IBM     Published Date: Dec 15, 2016
The IBM DataPower Operations Dashboard provides the most robust solution in the marketplace for monitoring DataPower gateways and performing trouble-shooting & analysis. Administrators can view operational data with full-text search to immediately diagnose errors and highlight impact analysis, DevOps can view and troubleshoot their own DataPower services, and business owners can generate automated reports to meet SLA and compliance requirements without assistance from centralized IT.
Tags : ibm, middleware, ibm datapower gateways, ibm datapower operations dashboard
     IBM
By: IBM     Published Date: Dec 15, 2016
Watch to learn: - How to tackle the challenge of multi-speed IT with WebSphere Application Server's unique approach to delivering application infrastructure based on Java EE 7 - How to provide continuous availability for running modern apps that require on-demand dynamic scalability and high operational resiliency - How the lighweight and modular architecture of WebSphere Liberty provides an ideal foundation to develop and deploy microservices - How to deliver flexibility to develop, deploy and consume application infrastructure - on-premises or on the cloud, including emerging virtualization technologies such as Docker - How to manage and monitor thousands of applications and servers with a single management interface for ease of problem determination
Tags : ibm, middleware, it transformation, websphere application server
     IBM
By: IBM     Published Date: Dec 15, 2016
Register today to learn more about this exciting release, its new features, and how you can drive new value for your organization: - Improve customer centricity by engaging individuals at the right time with the right offers - Cut operating costs and reduce fraud by gaining real-time visibility and insights into transactions and business operations - Empower knowledge workers and leverage mobile technologies to create more engaging experiences
Tags : ibm, middleware, operational decisions, odm advanced
     IBM
By: Group M_IBM Q418     Published Date: Sep 10, 2018
Digital transformation is not a buzzword. IT has moved from the back office to the front office in nearly every aspect of business operations, driven by what IDC calls the 3rd Platform of compute with mobile, social business, cloud, and big data analytics as the pillars. In this new environment, business leaders are facing the challenge of lifting their organization to new levels of competitive capability, that of digital transformation — leveraging digital technologies together with organizational, operational, and business model innovation to develop new growth strategies. One such challenge is helping the business efficiently reap value from big data and avoid being taken out by a competitor or disruptor that figures out new opportunities from big data analytics before the business does. From an IT perspective, there is a fairly straightforward sequence of applications that businesses can adopt over time that will help put direction into this journey. IDC outlines this sequence to e
Tags : 
     Group M_IBM Q418
By: Group M_IBM Q2'19     Published Date: May 21, 2019
ODM is the evolution of business rules management. It provides a complete, easy-to-use system for automating day-today operational decisions and allows businesspeople and IT to collaborate on business rules by using an interface and a language that are comfortable and intuitive for both. ODM not only allows you to automate your business rules, but also it enables you to apply insights and analytics to operational decisions by bringing together data from different sources and looking at historical trends and patterns to determine the next best action. It ensures that you’re making the right decisions at the right time, when it can make a difference. What can this mean for your business? Adopting operational decision management can: • Improve customer centricity (acquisition and retention) by engaging individuals at the right time with the right offers
Tags : 
     Group M_IBM Q2'19
By: Cisco     Published Date: Jul 11, 2016
Operational efficiency and cost savings. Datadriven business insights. Organizational agility and market differentiation. Enterprises in every industry are pursuing such gains, but they cannot be achieved with a fragmented, siloed technology infrastructure. Technological integration doesn’t happen overnight, of course. It takes years of behind-the-scenes teamwork and engineering—backed by decades of expertise, research, and development—to have a broad and lasting impact. This special edition of Unleashing IT highlights the fruits of those labors, showcasing the unparalleled alignment of Microsoft, Cisco, and Intel technologies. In the following pages, you’ll read about the advancement and unique value of integrated solutions, spanning cloud environments, data centers, and management tools. You’ll also hear from organizations that are aking advantage of these converged technologies, including King County, Provincia Net, and Swinburne University.
Tags : 
     Cisco
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