RSS feed Get our RSS feed

News by Topic

operations data

Results 176 - 200 of 290Sort Results By: Published Date | Title | Company Name
By: Oracle Service Cloud     Published Date: Mar 23, 2016
Consumer preference for customer service channels is changing across all ages and demographics. Adoption of digital customer service channels, with an emphasis on self-service channels such as web and mobile, is exploding as consumers expect relevant and seamless omnichannel customer service. However, firms’ technology and staffing plans are not keeping up with consumer demand for digital customer service. This report outlines communication channel customer use and major gaps in contact center technology and operations. It also provides data that will help application development and delivery (AD&D) pros align operations with customer expectations to garner their satisfaction and long-term loyalty.
Tags : oracle, service cloud, forrester report, contact centers
     Oracle Service Cloud
By: AWS - ROI DNA     Published Date: Jun 12, 2018
Traditional data processing infrastructures—especially those that support applications—weren’t designed for our mobile, streaming, and online world. However, some organizations today are building real-time data pipelines and using machine learning to improve active operations. Learn how to make sense of every format of log data, from security to infrastructure and application monitoring, with IT Operational Analytics--enabling you to reduce operational risks and quickly adapt to changing business conditions.
Tags : 
     AWS - ROI DNA
By: Microsoft     Published Date: Jul 20, 2018
When you’re in the software business, your resources can be spread pretty thin. You like to stay focused on building great software, but there are always distractions— from supporting sales opportunities to assisting with customer deployments and troubleshooting existing installations. With so much time spent maintaining the status quo, few cycles remain for modernizing your technology, streamlining internal operations, delivering new customer value, and broadening your customer base. More likely than not, your offerings are based on an on-premises approach, forcing you and your customers to spend considerable time on essential requirements like infrastructure, scalability, availability, and security. Today, you still must deliver on those essentials, but the solutions you’re building—or, more accurately, the solutions you want to be building—need to do a lot more: support millions of users, span the globe, make sense of petabytes of data, and wow users in new ways. At the same time, y
Tags : 
     Microsoft
By: Microsoft     Published Date: Jul 20, 2018
Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by shifting some or all their management and operations from on-premises, hosted, and outsourced implementations to Azure’s infrastructure-as-a-service (IaaS) offering. The purpose of this study is to give readers a framework to evaluate the potential financial impact, or ROI, of leveraging Azure IaaS for their organizations. Benefits gained by interviewed customers that migrated or re-architected some or all workloads from on-premises to IaaS include: › Greater revenue opportunities from business-to-business (B2B) and customer web channels with a solution that is more mobile and reliable, and meets scale and seasonality needs. › Increased profits from those revenues. › Improved production efficiency. › Reduced datacenter, IT resource, and outsourcing costs. › Easier and faster software and hardware management (such as p
Tags : 
     Microsoft
By: BMC     Published Date: Nov 19, 2018
In this book, you learn how SecOps can transform your organization’s security and operations teams to enable a more effective enterprise security posture.
Tags : bmc, bmc software, secops, security operations, cyberattacks, cyber criminals, hacking, data breach
     BMC
By: IBM     Published Date: Sep 10, 2009
Data protection and recovery can be a complicated problem in remote offices. But there are options. This white paper explores a range of possibilities, and shows how an adaptive data protection solution can protect remotely stored data for enterprises of all sizes.
Tags : ibm, applications, risks, rcovery considerations, backup, tivoli software, tivoli® storage manager fastback, remote office
     IBM
By: Stratus Technologies     Published Date: Jun 16, 2009
"Time is money. You can't do business if you can't access your applications. I won't settle for anything less than 99.99% application availability." Steven Sommer, veteran CIO/CTO There is no aspect more critical to a business than the ability of its end users, customers, business partners and suppliers to have high availability access the corporate applications. If applications are unavailable, business ceases. And corporations know it.
Tags : c-level, stratus, itic, end users, customers, partners, high availability, corporate applications
     Stratus Technologies
By: Progress Software Corporation CEP     Published Date: Aug 03, 2009
Forrester Research has named Apama as a standout leader in the complex event processing (CEP) platform market in The Forrester Wave: Complex Event Processing Platforms, Q3 2009 Report. The Report evaluated nine CEP platform vendors based on a comprehensive set of evaluation criteria.
Tags : progress software, idc, complex event processing, apama, business activity monitoring (bam), business process management, bpm, systems and operations management
     Progress Software Corporation CEP
By: Progress Software Corporation CEP     Published Date: Jul 14, 2009
In the transport and logistics market where timing is critical, a matter of minutes can make or break a performance-based contract. Your success will depend on your organization's ability to visualize, monitor and act on internal events and external events that effect your operations.
Tags : progress software, idc, complex event processing, apama, transport, logistics, kpi, greening
     Progress Software Corporation CEP
By: Zebra     Published Date: Jul 10, 2014
In this paper, Zebra shows how to accelerate the path to IoT through the Visible Value Chain (VVC). It enables organizations to gain real-time visibility into their operations allowing them to be more nimble, agile, and make better-informed business decisions. Once organizations have seamlessly enabled device connection to the data center, they can see events occurring throughout their value chain in real time—and act upon them. Doing so creates new value and intelligence from both legacy and new devices, while mining the vast riches of Big Data.
Tags : zebra, internet, visible value chain, vvc, big data, data center, device connection, iot
     Zebra
By: IBM     Published Date: Nov 09, 2012
Many of the latest initiatives in the IT world are focused around aligning IT resources more closely with business users and solution needs. In this white paper, learn to make better business decisions with flexible, automated business rules.
Tags : operations decision management, it infrastructure, data management, automated business rules, automated business events
     IBM
By: CDW     Published Date: Dec 23, 2014
Learn the hidden costs of retaining aging IT infrastructure and see how you can solve your server issues to lower costs and increase ROI.
Tags : cdw, data, windows, server, infrastructure, technology, operations, compatibility
     CDW
By: CDW     Published Date: Aug 04, 2016
See how we can help you build a data center solution that supports today’s demands and positions your organization for success. Your current data center could be holding you back more than you realize. In today’s fast-paced world, some of your most critical operations revolve around technology. And for those systems to work, you need an infrastructure that’s ready to support your changing workloads and organizational needs. At CDW, we bring you the solutions and the support you need to further your goals. We can assess your environment, design the best approach, deploy your solution and manage it throughout its lifecycle. Because with a flexible, resilient and efficient data center, you can support flexibility, resiliency and efficiency throughout your organization.
Tags : technology, best practices, productivity, data, competitive advantage
     CDW
By: VMTurbo     Published Date: Apr 11, 2013
VMTurbo is the only vendor that provides a closed-loop management system capable of holistically assuring workload QoS while maximizing infrastructure efficiency. Our solution continuously identifies inefficiencies, resource contention and bottlenecks in the system and is able to determine—and automate—the necessary actions that control the environment in the optimal operating zone. It changes the economics of managing virtualized data centers and delivers operational savings and productivity gains across the organization. And, it is a better approach to IT operations management in today’s virtualized data center.
Tags : operations, management, key points, vmturbo, maximize, infrastructure, resource, efficiency
     VMTurbo
By: VMTurbo     Published Date: Apr 11, 2013
This whitepaper describes VMTurbo’s supply chain economy approach, which uniquely addresses these requirements. VMTurbo combines monitoring, analytics and actions to enable proactive virtualization management. VMTurbo’s Observe Advise Automate model delivers intelligent and holistic visibility, analytics and automation.
Tags : economic, management, operations, virtualization, vmturbo, analytics
     VMTurbo
By: VMTurbo     Published Date: Dec 09, 2013
Learn the 3 key characteristic for a successful virtualized infrastructure that will improve your ROI & cut operational costs
Tags : operations, management, key points, vmturbo, maximize, infrastructure, resource, efficiency
     VMTurbo
By: VMTurbo     Published Date: Feb 11, 2014
Moving beyond monitoring, alerting and reporting to deliver an automated control system for today's virtualized data centers.
Tags : vmturbo, sizing up, operations management, virtual infrastructure, it operations, analytic engine, decision-making process, storage infrastructure
     VMTurbo
By: VMTurbo     Published Date: Feb 11, 2014
VMTurbo’s Observe-­-Advise-­-Automate model delivers intelligent and holistic visibility, analytics and automation.
Tags : vmturbo, virtualization, virtualizing business, business-critical, business applications, controlling interference, consolidation, virtual currency
     VMTurbo
By: Microsoft Azure     Published Date: Apr 11, 2018
Your customers are asking for it. Your developers are ready for it. Your operations team is demanding it. What’s behind this momentum? Software-as-a-Service (SaaS) is a fundamental shift away from traditional software licensing to a market-driven subscription model. Keystone engaged 20 ISVs who successfully transitioned to a SaaS model, and found: New customer segments open thanks to lower adoption and operating costs. With less complex infrastructure under SaaS, customer TCO drops. ISV products improve with value-added cloud services and SaaS data capabilities. Financial predictability improves with recurring revenue model. New pricing models aligns ISV value to customers’ business needs, driving increased revenue. Additional, significant operational benefits from switching to a SaaS model. Fill out the form at right to get the free report, The Shift to SaaS: A high-value opportunity for ISVs. The collection of product usage data increases the speed of product development by 33%. –
Tags : 
     Microsoft Azure
By: HPE Intel     Published Date: Mar 09, 2016
State agency and higher education CIOs are under intense pressure to modernize their legacy IT systems. Whether that requires moving from one infrastructure to another, or moving to or from the cloud, the chief challenge remains: How to migrate data and applications without disrupting critical operations, ensure improved performance and avoid pricing and other traps that often accompany virtualizing in the cloud. Learn what’s made the difference in overcoming the impediments to workload migrations from IT leaders who’ve lived through big data and application moves. Topics include: Preparing workloads for cloud on-boarding – and off-boarding Tools for simplifying the consolidation and migration of apps and supporting services Forecasting workloads, and planning for associated testing, training, and other costs
Tags : 
     HPE Intel
By: Avi Networks     Published Date: Mar 24, 2016
This buyer’s guide for load balancers is based on research, best practices, and conversations with network administrators and IT operations teams at over 110 Global 2000 enterprises. It presents guidelines for choosing application services that mirror the needs of modern data centers and public cloud initiatives. The guide is organized in sections, starting with a pre-assessment of your current application delivery capabilities. With data gathered from your pre-assessment, you can review the considerations involved in creating a software-defined application services strategy; identify opportunities to improve automation of application services and operations. Finally, use the software-defined application services checklist at the end of the guide to identify key priorities in your choice of application service solutions for your enterprise.
Tags : avi networks, best practices, application services, modern data centers, public cloud initiatives, load balancer, load balancing, application delivery
     Avi Networks
By: CloudEndure     Published Date: Oct 12, 2018
Maintaining business continuity is your highest priority. In today’s commercial landscape, business continuity depends on the efficient, uninterrupted flow of data across the organization – from operations to sales to fulfillment. Even a brief lapse in workload continuity can mean thousands of lost sales opportunities, disruption to production, and compromised customer trust. The causes of those lapses can range from natural disasters to mechanical failure or human error. You need a data platform and a proactive disaster recovery (DR) strategy that will help you stay up and running in the event that your physical infrastructure is unavailable for any length of time. BUSINESS CONTINUITY Fulfilling orders, providing a high level of customer service, and keeping consumers engaged all depend on the efficient, uninterrupted flow of data throughout your organization. CUSTOMER TRUST Above all, protecting customer data—especially personally identifiable information (PII) —is critical
Tags : 
     CloudEndure
By: Blue Medora     Published Date: Oct 24, 2016
a recent Forrester Consulting research report shows that tools creep and lack of visibility are big problem areas for companies. Additionally, the research showed that only 24 percent of companies could provision infrastructure in a matter of hours instead of days or weeks.
Tags : it operations, blue medora, visibility, cloud management, open-source databases, infrastructure provisioning
     Blue Medora
By: AWS     Published Date: Jul 16, 2018
The Internet of Things (IoT) is composed of sensor-embedded devices and machines that exchange data with each other and the cloud through a secure network. Often referred to as “things” or “edge devices”, these intelligent machines connect to the internet either directly or through an IoT gateway, enabling them to send data to the cloud. Analyzing this data can reveal valuable insights about these objects and the business processes they’re part of, helping enterprises optimize their operations. Devices in IoT deployments can span nearly any industry or use case. Each one is equipped with sensors, processing power, connectivity, and software, enabling asset control and other remote interactions over the internet. Unlike traditional IT assets, these edge devices are resource-constrained (either by bandwidth, storage, or processing power) and are typically found outside of a data center, creating unique security and management considerations.
Tags : 
     AWS
By: Oracle     Published Date: Mar 08, 2016
While retailers scramble to manage the impact of omnichannel on their operations, the way they communicate with customers, and the methods they use to promote their products and reward loyal shoppers, many have neglected to consider what will likely be the most profound change of all: the overall impact of omnichannel data transparency. Omnichannel is destined to transform every aspect of the retail industry, including the store—its design and layout, the inclusion of mobile pointof- sale and clienteling systems, the impact of transparent inventory and what that means for fulfillment, a single view of the customer and its implications for loyalty programs, and even the physical location of stores. Retailers must stay ahead of the omnichannel curve if they expect to remain competitive in the race for customers in a commerce anywhere world, and that contest begins at the brick-and-mortar store.
Tags : 
     Oracle
Start   Previous    1 2 3 4 5 6 7 8 9 10 11 12    Next    End
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.

Related Topics