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By: Dell     Published Date: Sep 14, 2017
Total cost of ownership of rugged vs. non-rugged computing devices. Whether training, on patrol or in the field, our police officers, firefighters and other first responders and our military men and women operate in some of the harshest of environments where computing is critical for communication and situational analysis. This is why choosing the right device to support these situations is often paramount to their success.
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     Dell
By: Workforce Software     Published Date: Feb 02, 2015
Effective workforce management starts with in an accurate, efficient and user-friendly method for capturing work hours, pay rates and absences. Those critical details inform you of whether you are overstaffing particular roles, shifts or locations (or the opposite), provide a true gauge of worker performance through productivity and attendance rates, and – when fully automated – keep your payroll spend in check. In short, there’s immense value in getting the right time and attendance system.
Tags : workforce software, software, automation, budgets, costs, compliance, visibility, labor
     Workforce Software
By: Workforce Software     Published Date: Feb 02, 2015
There’s lots of great research on the cost savings that better time, attendance, scheduling, and leave management solutions can bring to your business. Problem is, you may not have the time to dig that research up… even when it can help make the case for new investments. If you’re stretched for time but still looking for answers, this paper’s for you.
Tags : workforce software, software, automation, budgets, costs, compliance, visibility, labor
     Workforce Software
By: Workforce Software     Published Date: Feb 02, 2015
The Aberdeen Group has taken a fresh look at two very important questions: How does automating a total workforce management strategy elevate business performance? What types of measurable gains can you expect to achieve? If you want a thorough and persuasive argument for automating workforce management processes across the enterprise, this is a must-read.
Tags : workforce software, software, automation, budgets, costs, compliance, visibility, labor
     Workforce Software
By: Workforce Software     Published Date: Feb 02, 2015
Getting the right solution for your business has a major impact on ROI, but how much does the delivery method matter? A lot, according to new research from Aberdeen Group on the benefits of deploying a cloud-based workforce management solution. This paper—exclusively available from WorkForce Software—illustrates how opting for the cloud can get you even greater returns from workforce management technology. Learn about the cloud’s connections to employee retention rates, administrative costs, and maximizing revenues in this short and focused read.
Tags : workforce software, software, automation, budgets, costs, compliance, visibility, labor
     Workforce Software
By: Workforce Software     Published Date: May 26, 2015
New labor laws are a regular occurrence these days… and yet they’re just a small slice of your compliance demands. To help you stay informed and effective, our Director of Compliance takes an annual look at some of the biggest upcoming challenges and lets you know how to prepare.
Tags : workforce software, software, automation, budgets, costs, compliance, visibility, labor
     Workforce Software
By: Workforce Software     Published Date: May 26, 2015
In this informative webinar Jason Chester, the CEO and Director of Research for Infogencer, will outline his organisation’s findings on the business challenges surrounding absence management and share insights on addressing these challenges from both a technical and a business perspective.
Tags : workforce software, software, automation, budgets, costs, compliance, visibility, labor
     Workforce Software
By: Workforce Software     Published Date: Dec 16, 2015
Do you want to know how other organizations design, execute, and measure workforce management programs? Here’s your chance.
Tags : workforce software, software, automation, budgets, costs, compliance, visibility, labor
     Workforce Software
By: Intralinks     Published Date: Apr 13, 2015
The increased mobility of the workforce is changing the way we work. Business users want the flexibility to share and collaborate on content that drives their business while IT needs to ensure the security of that data, no matter where it goes. An effective enterprise collaboration solution must consider people, processes and technologies to be effective, but where to begin? This comprehensive Buyer’s Guide offers guidance on how to develop your organization’s requirements with regard to: • Risk management – avoiding data breaches and loss of information that can result in non-compliance • Business productivity - allowing for secure collaboration while enabling teams to work anywhere on any device • IT efficiency - supporting the full breadth of external business content requirements while integrating with existing applications and protocols
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     Intralinks
By: VMware AirWatch     Published Date: Feb 21, 2017
"Mobile and cloud deployment issues are dominating the concerns of organizations today. End-user mobility and flexibility versus IT control and visibility are the opposing requirements challenging even the most nimble of environments. Organizations are searching for several key capabilities to address this dichotomy: • Infrastructure that is optimized for end users to drive down costs, simplify acquisition, upgrade easily, and support policy management • Flexibility in delivering workspaces to users—on-premises, cloud, and offline—all within a unified workspace with single sign-on • Management capabilities encompassing the entire ecosystem and providing security, compliance, and management of day-to-day end-user environments Download this asset to learn how VMware addresses these needs more effectively than Citrix with the VMware mobile-cloud architect."
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     VMware AirWatch
By: VMware AirWatch     Published Date: Feb 21, 2017
"IDC's recently published report “IDC MarketScape: Worldwide Virtual Client Computing Software 2016 Vendor Assessment” (doc #256606, November 2016) named VMware as a leader. According to the IDC MarketScape report, “It would appear that the commitment made in 2013 (by VMware) is resulting in solid gains and the strategies that were employed have been effective. These elements, along with reference interviews, provide VMware with a solid rating in the IDC MarketScape. As a result, IDC has placed VMware in the Leaders category in this IDC MarketScape. VMware's position reflects the company's market position and commitment to providing resources to expand its VCC product portfolio as well as supporting software and hardware solutions.” Be the first to receive an excerpt of the IDC MarketScape: Worldwide Client Computing Software 2016 Vendor Assessment, available from VMware. Register now to access your copy.
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     VMware AirWatch
By: Ping Identity     Published Date: Feb 12, 2016
Most organizations today are scrutinizing technology budgets more and more. It helps to see technology investments in terms of total economic impact (TEI). Forrester Research quantified the benefits of implementing Identity and Access Management (IAM), and one of the top reasons supporting IAM was to eliminate the need for repeated user sign-ons, which increases user satisfaction. In measuring the TEI of one large organization’s IAM investment, Forrester uncovered several areas where SSO had a direct impact on improving the customer experience and driving revenue.
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     Ping Identity
By: SilkRoad Technology     Published Date: Feb 24, 2016
Learning Management Systems (LMS) allow companies to focus on the right component of the learning process – and that is the learning. Administrative activities like registering for training or recording training completion are automated. Required compliance programs can be delivered online, reducing costs. Managers can share training feedback that supports the company’s business goals.
Tags : silkroad, human resources, learning management, roi, training, development
     SilkRoad Technology
By: Genesys     Published Date: May 10, 2016
Most companies today can support multi-channel customer interactions such as voice, email and chat, but typically cannot share context across all channels.
Tags : genesys, contact center, customer experience, omnichannel, desktop
     Genesys
By: Jamf     Published Date: May 04, 2017
"When contemplating offering Macs to your workforce, the question of cost inevitably comes up. “Macs are great, but I can buy two PCs for the same price as one Mac,” is a common mentality within IT departments. However, when comparing the total cost of ownership associated with providing basic services, software, management and support, the outcome (surprising to some) favors Mac over PC. But how can this b
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     Jamf
By: CA Technologies EMEA     Published Date: Aug 07, 2017
In a world where customers and citizens expect so much more from technology, the race is on to develop a finely tuned high performance IT function. Hopefully by reading this book you're in a better position to see how DevOps supports this imperative and can develop the strategies needed to reignite your business.
Tags : digital experience, mobile applications, business success, innovations, market, risk and cost, software development, ca technologies
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Aug 07, 2017
In a series of articles Paul Gerrard, a testing guru and consultant, discusses a range of testing topics. Test models are fundamental to testing and, in this article, Paul talks about the art of creating and using models. If testers are “shifting left,” pairing with developers or at least working more closely with developers, testers (and developers) need to be able to create models, learn how to articulate and share them, and support better collaboration.
Tags : testing effort, delivery model, sdlc, ca technologies, continuous testing, testing effort, service virtualisation, delivery ecosystem
     CA Technologies EMEA
By: Zingbox     Published Date: Oct 31, 2017
The arrival of the Internet of Things (IoT) moves on with ever-intensifying pace as enterprises experiment with business projects that incorporate IoT endpoints and technologies. This engagement is necessitating a profound commitment by security and risk management leaders to more capable forms of protection. Several vendors are offering distinct approaches to enterprise mobility management, software composition analysis and asset discovery. This Gartner review of the notable vendors serving IoT engagements looks closely at how these companies developed representative cool technologies and solutions to support the expansion of IoT interconnectivity.
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     Zingbox
By: DocuSign UK     Published Date: Nov 16, 2017
"Industry experts predict that successful businesses will soon become 100% digital for all transactions. The key challenge is how to “go digital” in the right ways. For most companies, it will be an incremental journey. BusinessNewsDaily.com notes that CIOs and business-minded technology leaders are moving beyond being supportive functions and into being an integrated part of overall business strategy and operations. IT is delivering added value, enhanced business performance, and greater security. This best practices paper outlines eight important ways that IT teams can make meaningful progress in their digital transformations."
Tags : digital, practices, professional, technology, esignature, docusign
     DocuSign UK
By: Zendesk GmbH     Published Date: Apr 25, 2018
Zendesk commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) that organizations may realize by utilizing Zendesk’s customer support products to improve handling customer interactions. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Zendesk on their organizations. To better understand the benefits, costs, and risks associated with a Zendesk implementation, Forrester interviewed seven organizations with experience using Zendesk’s customer support products.
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     Zendesk GmbH
By: Cohesity     Published Date: Oct 02, 2018
Until recently, Manhattan Associates had used a traditional secondary storage solution to manage its large and rapidly expanding data footprint of ~1PB. Designed for traditional workflows, the company’s IT team realized it had become cost prohibitive to add features to their existing environment to support their VM level backups. Like most traditional storage options, the existing solution did not scale-out linearly, and complicated the environment by creating silos. With Cohesity’s scale-out architecture, the team was able to start small and grow their Cohesity environment on the go, yet keep it unified and simple. See how Manhanttan Associates achieved operational efficiency and lowered their TCO by supporting VM data protection, supporting native integration with the public cloud and providing simple converged solution for data protection, target storage and files. Get the case study.
Tags : case, study, manhattan, associates, consolidates, data, protection
     Cohesity
By: Groove     Published Date: May 16, 2018
Trader Interactive provides marketing services and technology solutions to customers across seven verticals. Their customer support team was bogged down with associating support requests with the appropriate cases in Salesforce, and they needed a solution to streamline their work. Now, the customer support team enjoys Gmail integration with Salesforce, and the sales team takes advantage of multi-step campaigns, email tracking, and much more. Overall, they’ve been able to work more efficiently and provide better value to their customers. Let’s check out their story.
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     Groove
By: Groove     Published Date: May 16, 2018
People who work in sales ops are often the unsung heroes of any given sales organization. But we all know that sales reps and leaders couldn’t close deals and bring in cash without the critical support of sales ops. We interviewed sales ops experts to learn what they’re thinking about to do their jobs better, and compiled a handful of their top tips. Download the infographic to take a look.
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     Groove
By: Location3     Published Date: Feb 07, 2019
In our experience as franchise marketers, Local Ad Fund dollars provide a solid foundation for paid search campaigns that drive consistent, high quality-low cost, leads. However many franchisees and local business owners could be doing more to support established corporate search marketing campaigns, ultimately capturing the maximum search interest for their services within their markets, driving increased local revenue.
Tags : marketing, local marketing, franchise, franchisor, digital marketing, local store revenue, franchise paid search
     Location3
By: Lucidchart     Published Date: Nov 28, 2018
Does it take forever for your sales team to close deals? There’s a potential roadblock you may have missed: your internal sales communication. Take a look around—new sales reps are overwhelmed with processes and messaging during onboarding, your sales reps don’t pass discovery information off to sales engineers or customer support, and you aren’t always sure where deals stand, which makes it rather difficult to predict pipeline. If the members of your org aren’t completely aligned, you can’t take a prospect across the finish line or keep the org running smoothly. Download this eBook to see how visuals can solve these communication breakdowns and align your sales organization to close bigger and faster.
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     Lucidchart
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