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By: IBM     Published Date: Apr 18, 2012
This webcast features a conversation with Tom Lentz, Manager of IT and Finance for the Facilities Department at The Johns Hopkins Hospital in Baltimore, MD/USA. During this Webcast, Axendia Industry Analyst Daniel Matlis discusses with Mr. Lentz how The Johns Hopkins Hospital uses its Integrated Asset and Service Management solution to improve uptime to support patient care; control costs for procurement, maintenance, labor and materials; support regulatory compliance activities; and use workflow capabilities for internal controls.
Tags : healthcare, johns hopkins, cost, asset management, service management, ibm
     IBM
By: Adobe     Published Date: Aug 22, 2013
This report gives customer experience professionals the tools and processes they need to act on digital customer experience improvement across touchpoints like websites, mobile phones, and tablets. Forrester recommends 10 tactics for evaluating digital touchpoints and determining customers' needs, proven and emerging methodologies for redesigning digital interactions, and best practices for ensuring that your digital experiences support your business objectives.
Tags : customer experience management, digital experiences, customer experience, interactive marketing, customer experience/engagement
     Adobe
By: BlackBerry     Published Date: Oct 03, 2012
An overview of BlackBerry PlayBook OS 2.0 security capabilities and features, including: BlackBerry® Balance technology, BlackBerry® Bridge, data-at-rest protection, and secure connectivity to support native email and corporate intranet access.
Tags : mobile security, corporate intranet, blackberry, secure connectivity
     BlackBerry
By: ServiceNow     Published Date: Apr 19, 2013
As an IT infrastructure and operations (I&O) leader you understand the business and IT impact of service management and automation (SMA). SMA done right will improve staff productivity, increase the quality of services, reduce operational costs, and improve the overall IT organization’s reputation with the business. That is why building the business case to secure funding and executive support for SMA is critical.
Tags : roi, it infrastrucutre, service management, automation, productivity, quality of service, customer service
     ServiceNow
By: CDW     Published Date: Sep 10, 2014
Enterprise-critical applications—those which drive the core of an organization—require the highest availability infrastructure to support the most stringent service levels. EMC meets this need with a high performing, functionally capable, and competitively priced high-end networked storage system—the EMC® Symmetrix® VMAX® 20K system with the Enginuity™ operating environment. The VMAX 20K scale-out architecture helps organizations exceed the performance and capacity demands of hyper-consolidation, cloud deployments, and all-virtual Software Defined Data Centers (SDDCs), while simplifying the costs of data management.
Tags : storage
     CDW
By: CDW     Published Date: Feb 27, 2015
The real test of any SAM system goes beyond creating a one-time Effective Licensing Position (ELP) for a given software publisher. To be truly valuable, the SAM solution has to have the ability to manage change. Being able to work from a dependable list of software that has been approved by, and which also serves the business, means that finite IT & SAM resources are not wasted through the support of legacy software that might be deemed redundant, and should keep a company on track technically by not becoming dependent on aging software. This 10 –Minute Guide from SAM experts at Snow Software will show how to establish and maintain a Software Catalog for the purpose of ensuring that your software estate remains relevant and fit for its business purpose.
Tags : software management, sam, software security, cloud computing, enterprise content management, business intelligence, office productivity apps, network security
     CDW
By: HP and Intel ®     Published Date: May 06, 2013
Read this case study to learn how GMO Media achieved a significant reduction in the implementation period of a service development environment using a private cloud. HP Converged Infrastructure and private cloud built on HP ProLiant BL465c G7 Server Blades and open-source software (OSS) with Red Hat Enterprise Virtualization (RHEV) enables speed and supports business growth.
Tags : implementation, case study, deployment, it infrastructure, private cloud, virtualization, servers
     HP and Intel ®
By: IBM     Published Date: Sep 27, 2013
Buy-and-hold strategies can actually add costs to the datacenter, as systems age in place. Not only do hardware maintenance and software maintenance fees rise, over time – but the aging of applications also costs the organization money. Investing in a transition from POWER5 to POWER7 resulted in a return on investment (ROI) of more than 150 percent over three years.An insightful and and compelling discussion by IDC that reviews the primary reason for maintaining current systems -- Return on Investment. IDC studied IBM Power Systems sites that remained on the POWER5 platform long after its initial introduction in 2004. When comparisons to the succeeding generation of POWER7 are made, customers have found that the increase in scalability and performance of POWER7 systems, combined with a reduction in server "footprint" size and overall electrical requirements, resulted in significant reductions in ongoing costs, or opex, per 100 end users supported.
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     IBM
By: IBM     Published Date: Oct 24, 2013
"The potential to manage assets more efficiently, replace and upgrade them, and exploit them for purposes beyond their initial role, is significant in all cities in today’s world. However, technologies that support asset management in cities are numerous, fragmented and often inadequate. For any individual city agency, the level of cost and effort required to make improvement may seem daunting. This white paper highlights how Capgemini can help cities to become ‘smarter’: It describes how to offer to city agencies a leading practice asset management technical solution provided as-a-Service. This accelerates implementation, substantially removes funding hurdles, ensures an ongoing quality solution and incentivizes cities to migrate from a fragmented, costly and inadequate model to a common leading-edge solution."
Tags : city assets, asset managemnet, efficiency, smart city, work management, architecture, real estate management, facilities management
     IBM
By: IBM     Published Date: May 02, 2014
This eBookoutlines the best practices for data lifecycle management and how InfoSphere Optimsolutions enable organizations to support and implement them.
Tags : ibm, integrating big data, governing big data, integration, best practices, big data, ibm infosphere, it agility
     IBM
By: Riverbed     Published Date: Apr 14, 2017
"As companies undergo digital transformation, many IT organizations are embracing DevOps to better align with evolving business requirements, foster rapid innovation, and deliver high-performing services. But what IT leaders are failing to grasp is that this cultural shift also requires modifications to the underlying application performance management (APM) technologies and processes that have historically been used to manage IT service delivery. Read this analyst paper to explore: Key challenges IT organizations face as they roll out DevOps practices Additional APM tools and capabilities needed to support DevOps Recommendations for forming the right organizational structure and processes"
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     Riverbed
By: Marketo     Published Date: Jun 08, 2017
Are you running into limitations with your current marketing automation solution? Perhaps your solution is missing core functionality for cross-channel marketing or reporting. Maybe you’ve found that even basic workflows are inflexible and cumbersome for your team to create or replicate. It’s also possible that you’re facing reliability or support issues that hinder your success. The fact is, if you don’t have key functionality, system reliability, or support resources, you simply won’t achieve the best results. Worse, you may be slowing down your entire business. If you don’t make the move to a robust, scalable platform, you’re in real danger of falling behind your industry peers and top competitors.
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     Marketo
By: HP     Published Date: Nov 05, 2014
Microsoft® will end support for Windows® Server 2003/R2 on July 14, 2015. This can have a dramatic impact on your business, because without any more updates or patches from Microsoft, your organization’s infrastructure will be less stable and secure. HP can help you to make a smooth migration to Microsoft Windows Server 2012 and to private cloud solutions built on HP Converged Infrastructure and Microsoft System Center, HP has created a Microsoft Virtualization and Cloud Center of Excellence.
Tags : technology services, microsoft windows, microsoft migrations, stabilize infrastructure, secure infrastructure, compliance, detection systems, migrations
     HP
By: Dun & Bradstreet     Published Date: May 10, 2016
Vendors' positions in this Magic Quadrant reflect the growing demand for cloud-based customer service applications to support agents who engage with customers through multiple channels. Learn how the Lithium Platform can help develop a support community, customer engagement on the cloud, and provide multi-channel customer analytics tools.
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     Dun & Bradstreet
By: ADP     Published Date: May 04, 2018
To select the best payroll provider possible, who better to ask than your peers? With more than 400,000 reviews from real software users, the G2 Crowd business software review platform will help you confidently make the right choice. The G2 Crowd payroll report compares how providers rank in terms of customer satisfaction, specific features, industries, and more. To help you evaluate your payroll options, get this FREE copy of the G2 Crowd payroll report (a $599 value). This exclusive research includes: · Detailed profiles of 18 payroll providers · Ranking based on customer feedback · Assessment of implementation, integration, support, and ease of use · Actionable insights to help you decide
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     ADP
By: VMware SD-WAN by VeloCloud     Published Date: May 21, 2019
As organizations prioritize digital transformation initiatives, many are finding that legacy networks are holding them back. To support new business models, cloud adoption, and an explosion in connected devices, modern networks must support interoperability across data centers, multiple clouds, branch locations, and edge devices. Applications now run at every point on this spectrum, and they are critical to businesses’ ability to win in hypercompetitive marketplaces. Yet, even as business success has become more dependent on this new architecture, and the amount of data flowing across connections has increased, many organizations still lack a unified approach to management, automation, and security
Tags : 
     VMware SD-WAN by VeloCloud
By: ServiceNow     Published Date: Jul 09, 2015
IT departments have a huge opportunity to make their enterprises more agile, cost efficient & competitive by embracing the opportunities available through mobile devices & constant connectivity. Supporting a more mobile workforce & customer base is a necessity.
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     ServiceNow
By: VMware AirWatch     Published Date: Sep 11, 2015
One of the most common questions being asked by many customers recently is “How does AirWatch support Office 365?” Many ask if AirWatch can control access to Office 365 (O365) not only on their corporate desktop systems, but most importantly on their mobile devices.
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     VMware AirWatch
By: Pega     Published Date: Sep 11, 2015
In this Forrester Wave evaluation of customer relationship management (CRM) suites for enterprise organizations, we identified the nine most significant CRM suites solutions — Infor CRM (formerly known as SalesLogix), Microsoft Dynamics CRM, NetSuite, Oracle Siebel CRM, Pegasystems, Salesforce, SAP CRM, SAP Cloud for Customer, and SugarCRM — and researched, analyzed, and scored them. This report details our findings in order to help application development and delivery (AD&D) professionals supporting CRM operations select the right partner for their customer engagement initiatives.
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     Pega
By: Dell EMC     Published Date: Feb 23, 2017
This study provides IT decision-makers with insight on various types of clouds and how they are used today along with a practical framework to evaluate converged infrastructure versus do-it-yourself approaches.  Based on interviews with organizations that implemented VCE solutions, Forrester Consulting quantified how VCE converged infrastructure drove significant increases in IT efficiency and productivity, as well as decreases in the cost associated with infrastructure, security, and compliance. The study describes a process for setting improvement goals and measuring success for infrastructure modernization. This process is supported by an intuitive template.
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     Dell EMC
By: Dell EMC     Published Date: May 09, 2018
Dell’s approach to PC Lifecycle management is designed to help customers make the change from IT maintenance to innovation all while controlling their PC infrastructure costs. With this eGuide IT professionals will learn how to deploy, secure, and support PCs with unparalleled efficiency leveraging Dell’s industry-leading hardware, services, and security solutions. Access the eGuide from Dell and Intel® and you will learn: • Why IT needs to take a different approach PC lifecycle management • The four critical stages of the PC lifecycle (Plan, Deploy, Manage, and Retire) • How to partner with Dell to strategically migrate to Windows 10 • What solutions can help in each phase to reduce costs and increase IT productivity • The latest security solutions to protect data and employees
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     Dell EMC
By: MuleSoft     Published Date: Jan 18, 2018
Today, government IT teams are expected to deliver more services with fewer resources. Consequently, many agencies have prioritized legacy modernization, interoperability, and shared service models as a means towards increasing IT delivery capacity. We propose that successful execution of these initiatives within the confines of a strictly managed budget requires a new approach to integration, one centered around APIs. Our recommended approach, API-led connectivity, builds on the principles of re-use first outlined by SOA, while avoiding many of the pitfalls that limited the success of heavyweight SOA implementations. In this whitepaper, you will learn: What forces drive digital transformation in federal government, and what role integration plays in supporting digital transformation How a civilian federal agency leveraged APIs to modernize legacy systems and accelerate the speed of integration How to build out an API-led architecture within a government agency to accelerate project
Tags : 
     MuleSoft
By: MuleSoft     Published Date: Jan 18, 2018
Today, government IT teams are expected to deliver more services with fewer resources. Consequently, many agencies have prioritized legacy modernization, interoperability, and shared service models as a means towards increasing IT delivery capacity. We propose that successful execution of these initiatives within the confines of a strictly managed budget requires a new approach to integration, one centered around APIs. Our recommended approach, API-led connectivity, builds on the principles of re-use first outlined by SOA, while avoiding many of the pitfalls that limited the success of heavyweight SOA implementations. In this whitepaper, you will learn: What forces drive digital transformation in federal government, and what role integration plays in supporting digital transformation How a civilian federal agency leveraged APIs to modernize legacy systems and accelerate the speed of integration How to build out an API-led architecture within a government agency to accelerate project
Tags : 
     MuleSoft
By: Microsoft Office 365     Published Date: Nov 15, 2016
Download the free A to Z eBook to learn more about data security, employee productivity, IT Support and cost. Also, see how the competition measures up against Office 365. Here are a few must-knows when it comes to Office 365: Data compliance out of the box. Built-in security and privacy features; meets key industry standards and supports FERPA, HIPPAA and EU. Online or offline across all devices. Whether you are in the office or on the go, Office applications let you create, edit and share from your PC/MAC or your iOS, Android™ or Windows device with anyone in real time. Work off a single platform and eliminate third-party apps. With our suite of apps, such as Enterprise Content Management, Cloud PBX, and Microsoft MyAnalytics, you can trust that a single vendor is providing you the tools you need to get work done.
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     Microsoft Office 365
By: Thomson Reuters     Published Date: Mar 08, 2018
Although AI and big data have delivered advances in technology these past years which make remediation more manageable and more efficient, it’s important ensure that the solution you select, meets your particular requirements, addresses and meets your needs. Some jurisdictions require technology dealing with certain types of data to be hosted on-site; data hosting, exchange, protection and privacy can all affect the choice of solution or vendor. It’s common for companies to call out these specifics in their RFPs. Other considerations include the level of precision and recall (e.g., the accuracy) required to meet project needs, the setup time for a system, its implementation and the ability to support globally dispersed team members.
Tags : technology, financial, sector, database, thomson, reuters
     Thomson Reuters
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