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By: Resource     Published Date: Dec 04, 2018
What’s a common characteristic of the best talent? They all have jobs. In today’s marketplace, to get the best talent you have to convince them your opportunity is better than what they currently have. The good news: it can be done - and you can win consistently with a deliberate outbound process. The bad news: it requires an intentional approach which is challenging without the right tools and data. Your success depends on your ability to build a repeatable process to identify and recruit a steady volume of high quality applicants. The way to accelerate and scale your outbound process is to benchmark and refine it regularly using data. Below we’ll walk through the steps to building a data-driven recruiting process, based on.. you guessed it.. data.
Tags : 
     Resource
By: Nuance Communications     Published Date: Mar 16, 2010
The recent economic downturn has created some formidable challenges for the retail banking industry. Fraud and identify theft are on the rise, costing banks big money and raising customer concerns about security.
Tags : nuance, retail banking, fraud, identify, contact, theft, outbound
     Nuance Communications
By: Nuance Communications     Published Date: Jun 17, 2009
The response to possible bank card fraud is one of the most important factors affecting the relationship that customers have with their bank. For customer-centric financial institutions who issue millions of bank cards, any instance of possible fraud is both a business risk to be managed and an opportunity to strengthen customer relationships.
Tags : nuance, retail banking, fraud, identify, contact, theft, outbound, business risk
     Nuance Communications
By: Nuance Communications     Published Date: May 28, 2010
Register today to view to the webcast Proactive Notifications for Financial Services: Using Automated Customer Communications to Manage Risk and Retain Customers.
Tags : nuance, retail banking, fraud, identify, contact, theft, outbound, business risk
     Nuance Communications
By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
Tags : cisco, zk research, wifi, multigigabit network
     Cisco
By: Genesys     Published Date: Oct 16, 2013
Earlier this year, Gartner released the 2013 Magic Quadrant for Call Center Infrastructure, an annual report that analyzes call center infrastructure vendors for completeness of vision and ability to execute. Explore and compare contact center solutions from today's top vendors and decide which solution is right for you. This is the fifth consecutive year that Genesys has been named a worldwide Leader for Contact Center Infrastructure. The Genesys Customer Engagement platform (referred to as the Customer Interaction Management or ‘CIM’ platform in the report), is the industry’s most complete platform on which companies can deploy an all-in-one, end-to-end scalable contact center Get the 2013 Gartner Magic Quadrant for Contact Center Infrastructure now!
Tags : contact centers, business value, functions, applications, inbound, outbound calling, social media analytics, integration tools
     Genesys
By: Genesys     Published Date: May 10, 2016
This white paper will identify the key components of a comprehensive outbound engagement strategy and detail the benefits organizations can achieve with outbound communications.
Tags : genesys, frost & sullivan, communication, conversation, proactive, outbound engagement, customer experience
     Genesys
By: Genesys     Published Date: Aug 11, 2016
This white paper will identify the key components of a comprehensive outbound engagement strategy and detail the benefits organizations can achieve with outbound communications. Are you ready to lean how?
Tags : outbound engagement strategy, outbound communications, genesys, support costs
     Genesys
By: Evariant     Published Date: Aug 22, 2018
Health systems that implement CRM-based engagement solutions stand to achieve significant strategic gains, from acquiring and retaining patients to supporting more positive clinical outcomes to increasing referrals to member providers and practices. Driven by easy access to rich consumer data and analytic profiling, as well as patient encounter histories, CRM-based engagement centers optimized for healthcare enable health system CSRs to quickly offer personalized responses to consumer or patient inquiries via multiple in- and outbound media, including telephone, email, social, and web.
Tags : call center, healthcare crm, patient experience, patient acquisition, healthcare transformation
     Evariant
By: Genesys     Published Date: May 10, 2016
Read the Outbound Engagement Playbook to up your proactive communication game.
Tags : genesys, outbound, playbook, engagement, communication, customers, channels
     Genesys
By: 3D2B Inc     Published Date: Sep 04, 2013
Learn the 4 benefits of how highly-trained B2B telemarketers can increase leads and boost sales by providing your sales team with more qualified and actionable leads.
Tags : b2b, lead gen, b2b telemarketing, telemarketing, outbound marketing, sales
     3D2B Inc
By: Genesys     Published Date: Feb 27, 2018
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use. From rapid cloud deployment to rolling software updates, PureCloud enables best-in-class customer experiences today and well into the future. Read the full report to learn more about: • PureCloud tools like automated omnichannel routing, social channel management, outbound dialing, integration with other software and analytics and reporting. • Benefits of the platform such as lower costs, increased flexibility, improved time to value, and better workforce optimization. • Current customer success stories and the future of PureCloud.
Tags : nucleus research, genesys purecloud, genesys, omnichannel, customer experience
     Genesys
By: Clearswift     Published Date: Jun 09, 2008
This white paper provides a comprehensive look at spam; from its early days to where we are today in terms of managing the daily threats.  With a strong policy, education and policy enforcement, and a multi-layer content security solution, organizations can address every kind of threat to its networks and its business; regardless of whether the threats are inbound or outbound.
Tags : clearswift, network security, internet security, web security
     Clearswift
By: Brainshark     Published Date: Oct 16, 2013
Harnessing the combined power of online video, mobile technologies and social media will be crucial to the marketer's success in an increasingly media-rich world.
Tags : video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video
     Brainshark
By: Brainshark     Published Date: Oct 16, 2013
Having trouble driving registrations to your live webinar? Maybe it's time for a change. This report explores picking the right webinar strategy for your goals, webinar best practices and technology integration.
Tags : video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video
     Brainshark
By: Brainshark     Published Date: Oct 16, 2013
Running low on content for your next campaign? Learn how leading marketers are repurposing existing content and delivering it in a creative, targeted and measurable format that fuels successful lead generation—while also saving time and money.
Tags : video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video
     Brainshark
By: Cisco     Published Date: Jun 16, 2014
A Cisco white paper on mitigating email virus attacks
Tags : email security, cisco, email virus, security, inbound and outbound risks, mitigating attacks
     Cisco
By: Cisco     Published Date: Jun 16, 2014
A Cisco white paper on mitigating email virus attacks
Tags : email security, cisco, email virus, security, inbound and outbound risks
     Cisco
By: GrowthIntel     Published Date: Feb 16, 2016
Many B2B companies still select their prospects using static government data such as SIC codes, NAIC codes, and historical financial info. This is like playing Battleships with your sales and marketing budget, lobbing outbound approaches blindly over the wall in the hope of hitting potential buyers. There has to be a better way. Imagine if you could identify every business that could buy from you, and rank them by their likelihood to convert. This ebook shows you how.
Tags : b2b, intel, business practices, decision management, customer experience/engagement, usability, data management/analytics
     GrowthIntel
By: LeadGenius     Published Date: Sep 13, 2016
You’re building a marketing and sales technology stack. Know what’s coming around the corner.
Tags : b2b, abm, account based marketing, account based sales, b2b marketing, lead generation, demand generation, marketing operations
     LeadGenius
By: LeadGenius     Published Date: Sep 13, 2016
Do your B2B web forms capture all the qualifying data you need from inbound prospects? Neither do ours. That’s why we’ve compiled a PDF guide highlighting the best ways to get all the prospect data you need, without lengthening your forms.
Tags : b2b, abm, account based marketing, account based sales, b2b marketing, lead generation, demand generation, marketing operations
     LeadGenius
By: LeadGenius     Published Date: Sep 13, 2016
The most comprehensive guide to Account Based Marketing to date.
Tags : b2b, abm, account based marketing, account based sales, b2b marketing, lead generation, demand generation, marketing operations
     LeadGenius
By: Zebra Technologies     Published Date: May 02, 2018
By 2022, only 12 percent of warehouse operations will use pen and paper, according to a recent Zebra study. Why are manual processes vanishing? Because automation and connectivity enable the modern warehouse to stay compliant, deliver on time and ensure more overall customer satisfaction, every single time. You can create a more efficient, compliant and profitable warehouse. Learn how with our free eBook, 6 Steps to Flawless Fulfillment. You’ll discover actionable strategies to: Deploy industrial wireless solutions to optimize team productivity and workflow. Improve staff communications and management to maximize on-the-job efficiency and effectiveness. Streamline order picking processes to cut costs and save time. Create advanced inventory and storage capabilities to improve efficiency and accuracy. Upgrade inbound handling operations to process more shipments, more accurately. Turnaround outbound performance to deliver the ‘last mile’ in flawless fulfillment.
Tags : warehouse, operations, zebra, study, automation, customer
     Zebra Technologies
By: Amazon Web Services     Published Date: Apr 11, 2018
It’s important to provide effective inbound and outbound network traffic control to distinguish between legitimate and illegitimate requests. Effectively managing, monitoring, controlling, and filtering network traffic are key actions that can help do so and further enable a robust cloud security infrastructure. Filtering Cloud Network Traffic and Preventing Threats
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     Amazon Web Services
By: Cisco     Published Date: Jun 12, 2014
A Cisco white paper on mitigating email virus attacks
Tags : email security, cisco, email virus, security, inbound and outbound risks
     Cisco
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