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By: Carbonite     Published Date: Jan 04, 2018
It’s the moment every IT department dreads: A data loss event takes your business offline and the countdown clock begins. Despite spending countless hours safeguarding against and preparing for this moment, the impact of downtime is immediate and all-consuming. While IT pros can’t always avoid data loss events, they can prepare for them to ensure minimal downtime. To better understand the IT experience during a data disaster, EVault commissioned Spiceworks Voice of IT to survey IT pros regarding disaster recovery practices and perceptions. All survey respondents were based in the U.S. and have influence over backup/disaster recovery purchase decisions. This e-book will explore the impact of downtime and data loss on IT departments for small and midsize businesses.
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     Carbonite
By: SAP     Published Date: May 18, 2014
This white paper, produced in collaboration with SAP, provides insight into executive perception of real-time business operations in North America. It is a companion paper to Real-time Business: Playing to win in the new global marketplace, published in May 2011, and to a series of papers on real-time business in Europe, Asia-Pacific and Latin America.
Tags : sap, big data, real time data, in memory technology, data warehousing, analytics, big data analytics, data management
     SAP
By: Cisco     Published Date: Jun 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video.
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     Cisco
By: Akamai Technologies     Published Date: Aug 17, 2017
Digital experiences on mobile connections suffer from performance issues, and impatient users compound the challenges that slower, intermittent mobile connections raise. Firms need to build a new discrete delivery tier to improve users’ perception of mobile performance and drive conversion and engagement. By dynamically adjusting to context, this new delivery tier can adaptively send the right assets, optimize the sequence, and modulate streaming rich media. this report outlines the delivery tier technology options that application development and delivery (AD&D) professionals must embrace. this is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.
Tags : mobile performance, technology, digital experience, media
     Akamai Technologies
By: 8x8 Inc.     Published Date: Nov 10, 2016
There is a misperception that cloud is more expensive. It's a common error and is largely a result of applying premises-based best-practices when comparing solution alternatives. Because standard TCO studies often fail to properly value key strengths of cloud-delivered services, they can lead decision-makers astray.
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     8x8 Inc.
By: ServiceNow     Published Date: Oct 18, 2013
To reach the customers of IT services, you have to abandon long-entrenched models of IT thinking & replace them with a customer-focused model that focuses on value, experience & context. Join the webinar to understand the issues internal customers face with IT, & see how IT can evolve from being the department of no to the department of now.
Tags : servicenow, enterprise it, service automation, applications, webinar, customer relationships, perception of it, change management
     ServiceNow
By: Netsuite DWASF Leads Display Q1 2015     Published Date: Jun 10, 2015
The majority of enterprise software is now consumed via SaaS or cloud deployments. Despite a perception of simplicity in software acquisition, many cloud contracts require all the rigor and due diligence of contracts for on-premises licensed software. The Enterprise Cloud Buyer's Bill of Rights provides a tool for clients and vendors to change the tenor of contract negotiations from user subservience to an equal and collaborative long-term partnership.
Tags : business management software, cloud erp, erp, business software, accounting software, business accounting software, cloud financials, small business software
     Netsuite DWASF Leads Display Q1 2015
By: HPE APAC     Published Date: Feb 23, 2017
Read this extract and the full reports to find out people's perceptions regarding hyperconverged infrastructure and includes overall IT challenges, sentiment around the technology and an in-depth look at key uses cases that are supported by the technology.
Tags : hyperconverged infrastructure, data center, storage, it challenges
     HPE APAC
By: Akamai     Published Date: Mar 08, 2017
This solution needs to reach audiences reliably wherever they are, scale as fast as they grow, and adjust intelligently to dynamic network environments for the highest viewing quality possible. Missteps in online video strategy can have a long-lasting effect on audience perceptions, not only of the video experience – but also on the brand being represented.
Tags : video, online video strategy, video experience, engagement, customer engagement, online audience
     Akamai
By: NetApp     Published Date: Nov 13, 2017
Are misperceptions preventing your company from taking advantage of the cloud? Discover why common objections to cloud backup are based on myths rather than reality.
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     NetApp
By: NetApp     Published Date: Nov 13, 2017
Are these misperceptions keeping you out of the cloud? Discover the advantages of cloud-integrated backup versus traditional approaches.
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     NetApp
By: NetApp     Published Date: Jun 01, 2017
Are misperceptions preventing your company from taking advantage of the cloud? Discover why common objections to cloud backup are based on myths rather than reality.
Tags : netapp, database performance, flash storage, data management, cost challenges, cloud storage
     NetApp
By: Ping Identity     Published Date: Feb 12, 2016
Gartner projects almost 4 in 10 organizations will rely exclusively on BYOD by 2016, and 85 percent of businesses will allow some level of BYOD by 2020. If enterprises want peace of mind with regard to the security of their data and systems, they must understand employee perceptions and practices. Blurred lines between personal and work use impacts security and puts corporate data at risk.
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     Ping Identity
By: Lookout     Published Date: Aug 30, 2017
This report examines enterprise security threats for iOS and Android. While Android has higher consumer market share, iOS commands more market share in the enterprise, accounting for 72% of enterprise mobile activations in Q1 2015 compared to Android’s 26% activation share1 . The perception that iOS is more secure has helped drive its enterprise adoption, but this perception comes largely from security trends observed in the consumer space. Android, with a more open mobile platform and 81% global market share2 , predictably invites more broad-based attacks than iOS. When it comes to iOS and Android in the enterprise, however, both need threat protection because at a fundamental level both platforms are subject to similar vulnerabilities and attack methods. iOS attacks may be relatively uncommon today, but they have happened and can occur. Moreover, enterprises increasingly rely on iOS app-distribution methods that forgo Apple’s app-review and they face the risk that attackers will cont
Tags : enterprise security, enterprise mobile security, ios attacks, mobile threat protection, android attacks
     Lookout
By: NAVEX Global     Published Date: Jul 17, 2017
Download your Definitive Guide to Policy Management for real-world examples of companies avoiding litigation and penalties by having a well thought out compliance programme. Organisations that approach policy management strategically and exercise ruthless discipline with respect to their policies yield massive returns in organisational alignment, corporate culture, and ultimately their bottom-line results. And when incidents occur or regulators come knocking, you'll be prepared.
Tags : policies, enforcement, perception, culture, templates, meta-policy, properties, links
     NAVEX Global
By: CA Technologies     Published Date: Jan 06, 2014
As most European organisations open up their applications for external users, Identity Access Management (IAM) is becoming ever more critical to drive business growth.
Tags : mediacom, byoid, identity access management, iam, business growth, directories of identities, it professionals, external business users
     CA Technologies
By: Brightcove     Published Date: Sep 17, 2014
6 Billion hours of video are watched EACH MONTH on YouTube .... That's almost 1 HOUR for every person on Earth! There is no denying the power and reach of YouTube. But, are quality issues common with YouTube videos negatively impacting your brand? We investigate.
Tags : online video quality, consumer perception, distribution strategies, emerging marketing, interactive marketing, customer experience/engagement
     Brightcove
By: SAP     Published Date: Nov 29, 2012
How are you perceived by your customers? In this age, on social media, your buyers are posting their opinions about your products and services. To better serve them, build your brand, and protect your position. How do you listen and understand?
Tags : sap, analytics, social media, customer experience, customer perception, brand positioning, brand equity, emerging marketing
     SAP
By: AppNeta     Published Date: Oct 28, 2013
Let’s face it, users are impatient. They demand a blazingly fast experience and accept no substitutes. While the effects of poor performance are obvious, it makes one wonder about the relationship between client latency and the “perception of speed”. After all, the user can trigger many state change events (page load, submit a form, interact with a visualization, etc.) and all these events have an associated latency to the client. However, are certain types of latency more noticeable to the user then others?
Tags : appneta, web applications, applications, applications latency, web applications latency, latency, client latency, time to first byte
     AppNeta
By: ADP     Published Date: May 31, 2017
Employer Perception vs. Employee Reality in the U.S. Midsized Market
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     ADP
By: Mimecast     Published Date: Feb 13, 2017
Mimecast has seen firsthand that not all email security systems perform equally well. But, until now, we’ve lacked the comparative data to prove our perceptions. In order to address this head-on, Mimecast has launched the Email Security Risk Assessment (ESRA). The Mimecast ESRA has three goals: 1. To test the Mimecast cloud security service against an individual organization’s incumbent email security system. To help the organization understand the relative efficacy of the security systems and to see the number, type and severity of email-borne threats that are currently getting into the organization. 2. To inform the security industry with hard data on the effectiveness of various commonly-deployed email security systems. 3. To inform the security industry with hard data regarding the number, type and severity of email-borne threats that are being actively used in attacks. Download Now!
Tags : mimecast, email. esra, email security, cloud security
     Mimecast
By: Resonate     Published Date: Jan 24, 2018
Brands have never been so fragile. The way we find, consume, and share information has changed dramatically in the past 10 years. Traditional customers have been replaced by a more demanding, less loyal breed of customer, and the explosion of channels makes attracting and retaining this new consumer even harder. Digitally savvy buyers are more likely to base their purchasing decisions on relevant customer experiences than on a logo. Even as these device-hopping consumers’ behaviors and preferences change at a dizzying pace, there's still an expectation for a consistent, meaningful experience — but if it's not optimal their perception of value drops and they disengage. So how can brands serve and delight smart customers across different channels and devices? Marketers must move beyond insights based on consumer demographics, transactional behavior, browsing habits, and intent.
Tags : customer strategy, marketing strategy, consumer intelligence software
     Resonate
By: Birst     Published Date: Jul 16, 2013
Covering 23 vendors and 5 market segments, the 2013 Wisdom of Crowds Business Intelligence Market Study helps readers understand the current market landscape including the perceptions and plans of organizations adopting BI solutions, the latest user trends and technology.
Tags : business intelligence, agile bi, self service bi, bi in the cloud, unified bi, mobile bi, embedded analytics, business analytics
     Birst
By: SocialChorus     Published Date: Jul 03, 2014
Leading brands across industries are launching Employee Advocate Marketing programs to increase employee engagement, job applications and company perception. But how do they drive these results? What are the steps they took to launch and maintain a successful employee Advocate Marketing program? Download this detailed guide and step-by-step checklist for everything you need to know to launch an employee Advocate Marketing program.
Tags : socialchorus, employee engagement, job applications, employee advocates, social media, social media marketing, employee advocacy, advocate marketing programs
     SocialChorus
By: Entrust Datacard     Published Date: Jan 24, 2014
Know the truth: Mobile devices more secure than traditional PCs
Tags : entrust, mobile devices, mobile, security, mobile security, mobile perception
     Entrust Datacard
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