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By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : service desks, service management platforms, service desk solutions, failing service desks, saas
     CA Technologies
By: CA Technologies     Published Date: Aug 19, 2014
As demands on the data center increase, IT and facilities departments need to be able to increase and sustain high availability, maximize efficiency and minimize costs. Data Center Infrastructure Management (DCIM) provides an integrated platform for monitoring and measuring consumption, capacity and performance of both IT and facilities resources in the data center.
Tags : ca technologies, dcim, data center, data center operations, infrastructure
     CA Technologies
By: CA Technologies     Published Date: Jan 26, 2015
The ability to apply software to strategic advantage is the de? ning technology theme of this decade. This is not just an IT issue. It is a business imperative. Every business is in the software business. In some industries, the number of software jobs has doubled over the past ? ve years. JP Morgan Chase has more software developers than Google and more technologists than Microsoft. If you think your company isn’t in the software business, you’re wrong. Airlines, oil companies, telecommunications providers all are using applications to attract customers and gain a competitive advantage. With the ubiquitous adoption of mobile devices, a whole new platform for application and content delivery is evolving. With their colorful, interactive, intuitive user interfaces, always-on global connectivity, sensing capabilities such as GPS and device orientation and their ability to connect with users through personalized con? guration options, mobile is truly the de? ning platform of the applicat
Tags : enterprise mobility management, mobile devices, software, competitive advantage, strategic requirement
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
For years, many support teams have been hamstrung by their traditional service desk platforms, which require complex, time-consuming coding for virtually every aspect of customization. This complexity makes it costly and difficult for support organizations to adapt—and places an increasingly substantial burden on the agility and efficiency of the business as a whole. CA Cloud Service Management is a clearly differentiated alternative to traditional service desk platforms. CA Cloud Service Management is purpose built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short. Implement in days, adopt with minimal training, configure without programmers, automate end-user requests, and get automatic upgrades.
Tags : service management, deployment, time to value, cloud monitoring, cloud metrics, business analytics, performance monitoring, data
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
Over the past 15 years, we’ve seen generations of service management platforms come and go—but many critical limitations persist. Consequently, IT organizations, and the businesses they serve, suffer from a lack of agility, poor service levels and high costs. This paper offers a look at the obstacles of prior generations of service management platforms, and it reveals how a new generation of solutions addresses some of these fundamental limitations.
Tags : service desk, management platforms, it organizations, limitations, solutions addresses, poor service levels
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
Service management platforms have a vital role to play, but in most organizations, they’re not living up to expectations—delivering far too much complexity and cost, and far too little business value and time savings. This proves true even in organizations that have migrated to new solutions in recent years. This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : service desk, service management, service platforms, cloud service, cloud service manegement, business value
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
The need to speed innovation is a fundamental business reality today—but so is the need to contend with finite budgets and resources. Project and portfolio management (PPM) delivers the key capabilities organizations need to straddle these competing demands, but for many businesses, the time and money required to implement on-premises PPM platforms has kept these initiatives on the back burner. With CA Project & Portfolio Management SaaS (CA PPM SaaS) your organization can leverage a comprehensive, SaaS-based PPM solution. As a result, you can harness the capabilities you need to innovate more quickly and optimize your resource investments—without having to incur the time and effort of deploying and maintaining a PPM platform on premises.
Tags : portfolio management, saas, project management, ppm, optimization, resource investments, ppm platform, saas
     CA Technologies
By: CA Technologies     Published Date: Nov 02, 2016
In today’s competitive world, agile methodologies promise faster delivery, higher quality, increased productivity and better alignment with your company strategy. But while many companies introduce agile approaches at the team level, they often fail when scaling agile to the program and portfolio level. CA Agile Ready > Sync > Go provides a complete solution for building and launching successful, enterprise-scale agile programs. Integrating the industry leading expertise of CA Agile Transformation Consulting with the CA Agile Central enterprise-class planning and tracking platform, Ready > Sync > Go can help you build and launch a high-performing agile program in as little as three months.
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     CA Technologies
By: CA Technologies     Published Date: Apr 06, 2017
A number of high-profile security breaches over the last two years have highlighted the damage that a rogue systems administrator or stolen privileged credentials can cause. Today, fewer than half of all business organizations have deployed the type of privileged identity management (PIM) solution that could help improve the situation. This Ovum Decision Matrix (ODM) provides an in-depth view of the leading PIM solutions that are available to deal with these issues. It compares their technology, the market position each vendor has achieved, their ability to execute, and the overall maturity of each offering.
Tags : data assets, risk management, it security, session management, authentication management, security intelligence, information management, infrastructure management
     CA Technologies
By: CA Technologies     Published Date: Apr 06, 2017
Privileged Access Management is an imperative to addressing PCI compliance. Yet its importance extends beyond just meeting PCI compliance requirements as it allows an organization to improve its overall security posture against today’s external and internal threats. CA Privileged Access Manager provides an effective way to implement privileged access management in support of PCI compliance and other security needs.
Tags : data assets, risk management, it security, session management, authentication management, security intelligence, information management, infrastructure management
     CA Technologies
By: CA Technologies     Published Date: Jul 19, 2017
• Planning for DevOps implementation encompasses people, processes and technology • CA Technologies delivers DevOps for Mainframe anchored by CA Application Lifecycle Conductor, which allows organizations to continue using their existing products • Catch a detailed evaluation of how CA compares to Compuware on Platform Support, Software Development Lifecycle, Integration and Extension of Enterprise Assets, Configuration and Administrative Management
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     CA Technologies
By: CA Technologies     Published Date: Jul 20, 2017
Mission essential systems run on mainframes. With 71% of corporate data, it is no wonder that 63% of your peers are forecasting growth in utilization. What’s more is that the Mainframe now finds itself at an inflection point: going from being a supporting platform of transaction revenue to becoming a source of revenue growth and innovation. In fact, according to IDC Connected Mainframe adopters are realizing 300% ROI, a 10 month payback and additional $200M in application revenue. The Infographic also covers the 2 main strategies of Connected Mainframe – Modernization and Integration and technology initiatives under each with customer quotes.
Tags : 
     CA Technologies
By: CA Technologies     Published Date: Aug 21, 2017
CA Technologies recently released version 8.5.1 of its flagship United Infrastructure Management (UIM) platform. The company continues its efforts to make it a powerful contender in the highly competitive and crowded hybrid IT management market. The latest enhancements, and those coming soon in the next release, should help strengthen its position as an intelligent and predictive toolset that enables administrators to quickly – and in some cases proactively – react and remediate performance and capacity anomalies.
Tags : 
     CA Technologies
By: CA Technologies     Published Date: Aug 22, 2017
Today, 75% of Twitter traffic and 65% of Salesforce.com traffic comes through APIs. But APIs are not just for the social Web. According to ProgrammableWeb.com, the number of open APIs being offered publicly over the Internet now exceeds 2000—up from just 32 in 2005. Opening APIs up to outside developers enables many technology start-ups to become platforms, by fostering developer communities tied to their core data or application resources. This translates into new reach (think Twitter’s rapid growth), revenue (think Salesforce.com’s AppExchange) or end user retention (think Facebook).
Tags : 
     CA Technologies
By: CA Technologies     Published Date: Aug 22, 2017
OAuth puts the user in control of delegating access to an API. This allows one service to integrate with another service on behalf of that user. The same social Web providers who popularized the pattern of exposing an API to enable third-party developers to enrich their platforms were the first ones to apply such delegated authorization mechanisms. OAuth was defined in 2006, to standardize mechanisms of this kind.
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     CA Technologies
By: CA Technologies     Published Date: Aug 24, 2017
Every enterprise has a wide variety of IT requirements where integration is needed. The rapid proliferation and adoption of cloud and mobile technologies has accentuated the financial impact of these needs. In response, the integration space has matured to include feature-rich stacks from enterprise integration vendors that provide full, multi-layer platforms in the form of an Enterprise Service Bus (ESB) or SOA suite. But with these very broad capabilities comes complexity—multi-layer stacks can be difficult and costly to install, debug, administer and secure.
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     CA Technologies
By: CA Technologies     Published Date: Aug 24, 2017
CA Technologies recently released version 8.5.1 of its flagship United Infrastructure Management (UIM) platform. The company continues its efforts to make it a powerful contender in the highly competitive and crowded hybrid IT management market. The latest enhancements, and those coming soon in the next release, should help strengthen its position as an intelligent and predictive toolset that enables administrators to quickly – and in some cases proactively – react and remediate performance and capacity anomalies.
Tags : 
     CA Technologies
By: CA Technologies     Published Date: Jun 01, 2018
Challenge Understanding, managing and containing risk has become a critical factor for many organizations as they plot their hybrid architecture strategy. Access by an expanding array of privileged identities looms large as a risk concern once organizations look beyond tactically using cloud services for cost and agility efficiencies. Existing approaches developed for static infrastructure can address initial risk concerns, but fall short in providing consistent policy enforcement and continuous visibility for dynamic, distributed infrastructure. Opportunity Multiple elements factor into how effectively an enterprise can embrace automation and advance the maturity of their transformation. However, security tools are central to enabling a structured and measured approach to managing critical access risks at each stage of the maturity model journey. With the right privileged access platform and set of tools, enterprises can progressively automate and scale access management to align risk
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     CA Technologies
By: CA Technologies     Published Date: Sep 25, 2017
These challenges stem from an increased focus on agility and scale for building modern applications—and traditional application development methodology cannot support this environment. CA Technologies has expanded full lifecycle API management to include microservices—an integration enabling the best of breeds to work together to provide the platform for modern architectures and a secure environment for agility and scale. CA enables enterprises to use best practices and industry–leading technology to accelerate and make the process of architecture modernization more practical.
Tags : api, microservices, digital transformation, performance management, enterprise, developers, ca technologies
     CA Technologies
By: CA Technologies EMEA     Published Date: Aug 07, 2017
A lot can be learned from getting a group of experienced CIOs in a room and encouraging them to talk freely about the topics at the front of their minds. Rarely do they want to discuss technology, and even the latest IT industry ‘hot topics’ usually don’t get that much airplay. Conversations, and sometimes quite heated debates, tend to revolve around broader business-related trends, how these are changing stakeholder and user behaviour and expectations, and how best to respond to such dynamics.
Tags : development tools, code management, software build, service virtualisation, automation management, platform building, sdlc, mttr
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Apr 10, 2018
CA Technologies recently released version 8.5.1 of its flagship United Infrastructure Management (UIM) platform. The company continues its efforts to make it a powerful contender in the highly competitive and crowded hybrid IT management market. The latest enhancements, and those coming soon in the next release, should help strengthen its position as an intelligent and predictive toolset that enables administrators to quickly – and in some cases proactively – react and remediate performance and capacity anomalies.
Tags : 
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Apr 10, 2018
CA Unified Infrastructure Management (CA UIM) is the only solution that provides unified analytics to proactively resolve issues. The solution’s single platform architecture delivers comprehensive infrastructure coverage so you can optimally manage hybrid IT environments and meet the needs of agile IT operations.
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     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Apr 10, 2018
CA Technologies recently released version 8.5.1 of its flagship United Infrastructure Management (UIM) platform. The company continues its efforts to make it a powerful contender in the highly competitive and crowded hybrid IT management market. The latest enhancements, and those coming soon in the next release, should help strengthen its position as an intelligent and predictive toolset that enables administrators to quickly – and in some cases proactively – react and remediate performance and capacity anomalies.
Tags : 
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: May 23, 2018
To move your business from its current state to the connected enterprise, you have to define a common API to your database and other systems, while providing the infrastructure to support the new model. The new systems must incorporate the security safeguards while ensuring the infrastructure can support the new growing, but variable, load. With the rapid adoption of mobile and web-based services across the industry, the REST architecture has emerged as the de facto standard for API integration across systems. This white paper addresses the concepts of REST, creating REST APIs for your databases and integrating with other systems: • What is REST? • Why use REST for database access? • Building REST infrastructure for database access • The REST enabled database • Integrating REST with other services • Criteria for selecting REST services platform
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     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: May 29, 2018
In time, containers will be the means by which all workloads are deployed on server platforms. It makes too much sense. Constructing fake machines around virtual workloads, just to make them portable across servers, was not the architecturally rational thing to do. It was the expedient thing to do, because cloud platforms had not yet evolved to where they needed to be. This book presents a snapshot of the emerging approaches to container monitoring and distributed systems management that engineers and their customers are building together.
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     CA Technologies EMEA
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