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By: Oracle     Published Date: Nov 05, 2013
Research and analysis shows that 57 percent of B2B buying steps are completed before a buyer even connects with a salesperson. The role that the sales organization plays in B2B buying cycles has become even more critical. Consistency is necessary through every customer touch point and forms the basis for great customer experiences. In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
Tags : b2b, sales, customer service, customer experience, business to business, integrated communications, crm & customer care, lead generation & automation
     Oracle
By: Oracle     Published Date: Nov 21, 2013
Today's Grande Guide explores a cutting edge marketing practice: Content Marketing. Our guide pays special, but not exclusive, attention to the role content marketing can play for B2B businesses.
Tags : zenithoptimedia, oracle, eloqua, rules on content, content marketing, grande guide, customer aquisition, lead generation
     Oracle
By: IBM     Published Date: Jan 09, 2014
Two years ago Clabby Analytics wrote a report that evaluated Cisco’s Unified Computing System (UCS) and revealed shortcomings in the UCS design, stating that Cisco blade environments are “good enough” computing environment. Since then Cisco made improvements to their system design, but the blade market didn’t stand still waiting for them to catch up as IBM announced a new system design: the IBM Flex System. Continue on to this new assessment from Clabby Analytics that compares Cisco’s UCS blade server offering to IBM Flex System’s in a soup-to-nuts evaluation. Also find out how these two major players compare to the competitors in the blade marketplace.
Tags : ucs blade server, system manager, cross system, system architecture, virtual machine, cisco, ibm flex system, clabby analytics
     IBM
By: Cisco     Published Date: Apr 10, 2015
Public cloud services and mobility are driving business needs where the Internet and MPLS play an equally important role for enterprise connectivity. Network planners must establish a unified WAN with strong integration between these two networks to avoid application performance problems.
Tags : cisco, cloud computing, public cloud, cloud services, enterprise, connectivity, application performance
     Cisco
By: Cisco     Published Date: Sep 15, 2015
This Technology Spotlight examines key trends and discusses the role that Cisco's Application Centric Infrastructure (ACI) plays in addressing these ongoing challenges for enterprise IT and network managers.
Tags : iot, datacenter, aci, enterprise, networking
     Cisco
By: Cisco     Published Date: Sep 16, 2015
Public cloud services and mobility are driving business needs where the Internet and MPLS play an equally important role for enterprise connectivity. Network planners must establish a unified WAN with strong integration between these two networks to avoid application performance problems.
Tags : applications, systems integration, cloud, platform, wan
     Cisco
By: Cisco     Published Date: Sep 16, 2015
. This Technology Spotlight examines the critical role unified infrastructure and cloud management will play in the transformation of today's datacenter operations environments.
Tags : ucs, unified computing system, infrastructure, enterprise, it barriers
     Cisco
By: Cisco     Published Date: Oct 14, 2015
Mobile technologies are having a dramatic effect on the way we live, work, learn, and play. While organizations recognize that the impact of mobility could be as great as that of the web, many are struggling with what exactly to do about it. IT leaders have the opportunity to direct this transformation. Read more to learn how.
Tags : cisco, mobility solutions, mobility, mobile technologies, mobile work environment
     Cisco
By: Cisco     Published Date: Dec 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact cen
Tags : 
     Cisco
By: Cisco     Published Date: Dec 22, 2016
Today the network is critical in driving change in virtually all organizations as they take their digital transformation journey. This transformation journey will help organizations increase agility, improve productivity, better engage with customers, and protect key intellectual property and assets. The network edge has a pivotal role to play in this transformation and carries perhaps the broadest set of responsibilities when compared to the core and to data center networks. As shown in Figure 1, when comparing each layer of the network, the network edge has a broad breadth of responsibility in the campus. This is also true for the branch
Tags : 
     Cisco
By: HP Enterprise Services     Published Date: Mar 24, 2014
Learn how HP Recovery Center played a vital role in the business continuity of this Irish finance house, providing the flexibility and expertise needed to transfer trading and business operations within four hours. The HP continuity solution protected Goodbody’s corporate reputation while meeting regulatory requirements, and more importantly, resulted in no disruption or loss of business for their external customers.
Tags : disaster recovery, business continuity, recovery services, resiliency services, recovery-as-a-service, cloud continuity, security
     HP Enterprise Services
By: CA Technologies     Published Date: Oct 08, 2014
In this Gigaom Research Webinar, we will examine the impact mobility has had on application development, the pain points experienced when businesses try to manage mobile development across the enterprise, and the role automation, DevOps and other rapid development tools play in moving IT from inhibitor to enabler.
Tags : ca technologies, mobile applications, application development, mobile apps, apps, mobile development, devops
     CA Technologies
By: Polycom     Published Date: Aug 16, 2017
"This guide explains the important role Unified Communications plays in collaboration, the collaboration benefits of Microsoft Skype for Business and how it supports total collaboration in any organization and for any workspace. Want to know more? Download our guide!"
Tags : polycom, unified collaboration, microsoft, skype for business
     Polycom
By: Polycom     Published Date: Nov 30, 2017
Polycom Pano, a wireless and wired presentation solution, is designed to make it quick and easy for meeting participants to present and share various types of content. Polycom commissioned the Wainhouse Research test team to perform a third-party assessment of Pano. To facilitate this effort, Polycom provided a pre-release version of the Pano device, and a Sharp PN-L703B 1080p touch-capable 70” display. This report contains the results of our hands-on testing.
Tags : pano, wireless presentation solution, content sharing, blackboarding, annotation, polycom
     Polycom
By: Wyng     Published Date: Jul 13, 2015
The holiday season has become an increasingly competitive space for retailers over the past few years, with brands struggling to break through the noise to gain customer attention. Not only are brands expected to drive increased sales year over year, but they are also expected to create fun and relevant experiences for customers that ultimately drive engagement and support conversions. This fundamental shift in consumer behavior has complicated retailers’ marketing strategies, but also opens up the opportunity to more accurately target and cater to their different shoppers’ needs during the holidays. Download this ebook to learn how to increase Average Order Value, drive last minute purchases, increase sales, extend in-store shopping experiences, and make use of consumer data to inform future marketing decisions.
Tags : offerpop, retail marketing, customer engagement, consumer data, marketing solutions, emerging marketing, crm & customer care, marketing research
     Wyng
By: Altiscale     Published Date: Aug 25, 2015
Hype abounds about Big Data. And it's hard to know how to effectively exploit its potential. Learn how to separate fact from fiction in this new webinar + research note titled "Amazon EMR is Easy and 7 Other Myths." If you're considering launching a new Big Data initiative, or if you are currently struggling with Amazon EMR, view this 30 minute on-demand webinar + research note and dispel the most common untruths about Amazon EMR, as determined by leading Hadoop experts. Specifically, you'll learn: • The differences between Hadoop-as-a-Service and Amazon EMR • Why Hadoop on Amazon is not elastic • Why EMR is not a "plug-n-play" application • How costs get out of control with Amazon EMR
Tags : amazon emr, big data, haddop
     Altiscale
By: SurveyMonkey     Published Date: Aug 25, 2015
SurveyMonkey Audience fielded a Brand Pulse study to better understand consumer buying behaviors for the L’Oréal brand and other key players within the shampoo market.
Tags : brand management, data insights, surveymonkey, consumer behaviors, key findings, best practices, purchase decisions, crm
     SurveyMonkey
By: Optimizely     Published Date: Sep 28, 2015
Figuring out the right experiences to deliver customers is one of the most valuable questions online businesses need to answer and this guide will help you do just that. We’ll explore real challenges you are facing and arm you with the single most powerful strategy to overcome them: Experience Optimization.
Tags : digital marketers, optimization, customer experiences, optimization strategy
     Optimizely
By: Lenovo and Intel®     Published Date: Nov 03, 2017
How can you drive digital transformation? Find out in three steps! This eBook provides you with the details you need to drive digital transformation (DX) in your organization. Highlighted for you are the key decision points, a defined path to success, and the critical role devices play in helping your team maximize DX results. You’ll get: • Check lists • Device recommendations • How to leverage DX with other solutions Download the eBook now.
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     Lenovo and Intel®
By: DocuSign     Published Date: Aug 09, 2016
Too often, finalizing a sale can turn into a time consuming nightmare full of tedious paperwork. After the verbal yes, sales reps and operations folks spend several days formalizing and completing the order. Your time is spent conducting repetitive administrative tasks rather than achieving revenue goals. Between the fax machine, scanner, and printer, you finally send the contract for approval to the various parties, but now you find yourself playing the waiting game.
Tags : sales, digital transaction, sales operations, dtm, docusign
     DocuSign
By: DocuSign     Published Date: Aug 09, 2016
This white paper displays how Aragon Research is observing the emergence of a new, transformative category: Digital Transaction Management.
Tags : docusign, digital, digital transaction management, papeless, paper cost
     DocuSign
By: DocuSign     Published Date: Aug 09, 2016
This white paper displays how Forrester examines the range of solutions available to digitize operational processes.
Tags : docusign, techradar, client satisfaction, technology, electronic contract, paperless, reduce costs
     DocuSign
By: DocuSign     Published Date: Aug 09, 2016
This white paper consists of an infographic displaying the differences between paper and DocuSign.
Tags : docusign, digital, digital transaction management, papeless, paper cost
     DocuSign
By: DocuSign     Published Date: Jul 12, 2019
As you know, HR plays a critical role in recruiting, hiring, training, and retaining the lifeblood of your business: people. But despite HR’s strategic role, it has traditionally lagged behind other departments in terms of adopting user-friendly, employee-focused technology investments. Legacy tools and reams of paper are still often used to prepare, sign, act upon, and manage the overwhelming document load, from recruitment and onboarding to performance management and off-boarding.1 The combination of outdated processes and additional paperwork limits HR staff’s ability to do their most important job: hire and support employees. That’s changing as HR turns to the cloud to digitize the agreement process. According to a 2018 PwC survey of HR executives, 75 percent of respondents said that they’ve moved at least one HR process to the cloud, while 40 percent have core systems (talent and acquisition management and HR information systems, for example) in the cloud.2 And those efforts are
Tags : 
     DocuSign
By: Auth0     Published Date: May 12, 2016
An online game such as Marks and Spencer’s holiday Pass The Parcel campaign is in many ways, the worst case authentication scalability demand. The viral nature of the game generates massive numbers of registration and login events through both social providers and through username/password as eager players open presents and engage their friends to play. The game builds a huge audience of active players that remain active for the entire promotion while recruiting even more players, each of whom must register and then login to play, often multiple times per day.
Tags : auth0, authentication, scalability, marks and spencers, authentication demand
     Auth0
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