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By: Oracle     Published Date: Nov 13, 2013
Investing in the creation of a Transformational State of Knowledge builds a defensible advantage in delivering great customer experiences. There are 3 capabilities your company will need to be successful.
Tags : zenithoptimedia, oracle, transformational knowledge, single knowledge base, consumer-empowered market, customer advocacy, social support, innovation communities
     Oracle
By: Oracle     Published Date: Nov 13, 2013
In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud. This eBook is a short introduction on how IT helps drive value for the business through cloud-based customer service solutions.
Tags : zenithoptimedia, oracle, customer service, the cloud, business benefits, it benefits, rightnow product focus, competitive market
     Oracle
By: IBM     Published Date: Feb 14, 2014
Transforming the way enterprises work to better capitalize on our most valuable resource: people. As one of the world’s leading social businesses, IBM empowers more than 430,000 employees around the globe to know more, do more and deliver more value where and when it matters most. And by extending social capabilities outside the organization, IBM has been able to empower and strengthen connections with clients, IBM Business Partners, suppliers and other stakeholders to tap new opportunities for growth while building brand value.
Tags : ibm, social business, marketing social media, innovation, collaboration, social workforce, client relations, analytics
     IBM
By: Lenovo and Intel®     Published Date: Aug 02, 2018
Having the right, scalable, IT systems to handle large compute workloads, while tapping into massive data sets, is critical to a project's success and even the success of your business. HPC solutions, powered by Intel® technology, offer greater value potential by combining the density of blade computing with the economics of rack-based systems. Learn how businesses like yours are using HPC technology to expand IT infrastructure, improve development, accelerate overall innovation, and stay on budget. Get the white paper.
Tags : lenovo, intel, systems, technology
     Lenovo and Intel®
By: Lenovo and Intel®     Published Date: Aug 02, 2018
If you thought HPC solutions are only useful for research or academia, think again! Lenovo HPC solutions, powered by Intel® technology, can be specifically built and optimized for your business needs. They can help to accelerate innovation, whether it’s precisely modelling a new drug, driving simulations to improve manufacturing, improving the efficiency and success rate of explorations, achieving greater manufacturing efficiency, or gaining new insights into IoT data. This best-practice guide will help you evaluate and consider the best approach to adopt HPC for your business needs, as well as the solution components to be considered in its implementation. Get the eBook.
Tags : lenovo, hpc, intel, business, technology
     Lenovo and Intel®
By: IBM     Published Date: Jul 07, 2015
Life revolves around prediction—for example, the route you take to get to work, whether to go on a second date, or whether or not to keep reading this sentence are all forms of prediction. We are already seeing machine learning powered by Apache Spark changing the face of innovation at IBM. Learn more.
Tags : intelligent applications, machine learning, prescriptive analytics, real-time, natural language processing, automation
     IBM
By: Spredfast, Inc.     Published Date: Jun 24, 2014
We live in a digital world, surrounded by the most powerful innovations in human communication since the invention of the printing press. We document our daily lives on a global scale. With Twitter, Facebook, Instagram, and other social media sites, we are always plugged in, consuming and producing content every minute of every day. Understanding the power of social integration is half the battle; finding the right tools and strategies to help you do this easily and effectively is equally important. Knowing what to look for and what to get out of a social experience platform is extremely important in creating a successful campaign, product launch, or dynamic brand experience.
Tags : spredfast, social media, sponsorship, content, social integration, emerging marketing, internet marketing
     Spredfast, Inc.
By: Viavi Solutions     Published Date: Sep 30, 2016
IT today is more complex than ever. Public cloud, networks, storage systems, servers, and applications all combine to deliver today’s IT services. But how do you manage such a diverse and complex infrastructure? Can legacy tools help after this seismic shift? This document answers these questions and provides 20 tools you need to deliver services in this new hybrid IT world. Today’s IT environment provides greater promise than ever before. New technologies are driving new capabilities and even more opportunities to differentiate. The opportunity for innovation has never been greater: faster compute, more storage, and new applications all working together to drive greater efficiency and greater power. But this wave of innovations has also added greater complexity since one failure in this increasingly complex IT stack means a failure of the entire service. New consumer-focused cloud based applications are setting a high standard—nearly 100% up time with peak performance all while IT.
Tags : 
     Viavi Solutions
By: Oracle     Published Date: Nov 01, 2013
In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud. This eBook is a short introduction on how IT helps drive value for the business through cloud-based customer service solutions.
Tags : zenithoptimedia, oracle, customer service, the cloud, business benefits, it benefits, rightnow product focus, competitive market
     Oracle
By: Oracle     Published Date: Nov 01, 2013
Investing in the creation of a Transformational State of Knowledge builds a defensible advantage in delivering great customer experiences. There are 3 capabilities your company will need to be successful.
Tags : zenithoptimedia, oracle, transformational knowledge, single knowledge base, consumer-empowered market, customer advocacy, social support, innovation communities
     Oracle
By: Cisco     Published Date: Jan 05, 2015
Midmarket enterprises strive for success in a highly competitive landscape. Being a successful leader means encouraging employees to collaborate and work more efficiently to increase the success of the enterprise. Technology solutions can empower employees for success at work, home, and when mobile, but technology must also be able to support changes that occur in a business without increasing the risks associated with providing excellent customer service, fostering innovation, and engaging with an enterprise’s stakeholders.
Tags : cloud-based, collaboration, hosted, flexibility, productivity, deployment, public, private
     Cisco
By: IBM     Published Date: Oct 26, 2015
Machine learning can help us plan our lives so we can increase our likelihood of success. We are already seeing machine learning powered by Apache Spark changing the face of innovation at IBM. Learn more.
Tags : ibm, machine learning, apache spark, business intelligence, intelligence, intelligence applications, big data, data
     IBM
By: SAS     Published Date: Apr 16, 2015
The synergy of creative work and powerful analytics is the route to impactful, innovative campaigns for iris Worldwide, the global creative innovation network. iris has made this strategy a reality using the advanced analytics capabilities offered by SAS, which has given the agency the ability to garner deeper insights using larger data sets, ultimately resulting in higher returns for its customers.
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     SAS
By: SAS     Published Date: Aug 04, 2016
Machine learning and the Internet of Things (IoT) are two of the hottest terms out there today for utilities. Both have the power to create an increasingly autonomous grid that can eventually handle billions of endpoints on utility networks, but the industry may not be maximizing the benefit of these disruptive innovations, nor adequately leveraging the connection between the two of them.
Tags : best practices, networks, utility network, autonomous grid, innovation, competitive advantage
     SAS
By: IBM     Published Date: Sep 30, 2013
IBM conducted more than 1,700 in-depth, face-to-face interviews with CEOs, general managers and senior public sector leaders from around the globe. Our newest CEO Study, the largest of its type ever undertaken, is the latest in the IBM C-suite Study Series. It explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments – what we call the connected economy. Three themes emerged. Today's CEOs must: - Empower employees through values - Engage customers as individuals - Amplify innovation with partnerships Register now to access the insights that can help you lead more effectively through impactful connections with your employees, customers and partners.
Tags : global chief executive officer, leadership, technology, connectedness, customer insights, connections, ceos, business strategy
     IBM
By: IBM     Published Date: May 16, 2017
When the CMO Council recently asked more than 200 senior marketing decision makers how effectively they have aligned physical and digital experiences, half admitted that these integrated experiences were selective, at best. Yet it is alignment, consistency and connection that drive the foundational relationship between the brand and the buyer. The CMO Council, in partnership with IBM, will host a one-hour interactive webcast with industry-leading media, entertainment and telecommunications marketers to discuss how audience insights across the digital and physical experience have been turned into action, allowing these brands to personalize and enrich each engagement. Multiple case studies will also be discussed during the webcast that focus on the power of segmentation and innovations around cognitive computing.
Tags : technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
     IBM
By: Datastax     Published Date: Apr 08, 2019
It is all about clouds: private, public, or a combination. 85% of enterprises have a multi-cloud strategy, as per the RightScale 2017 State of the Cloud Report. Most enterprises today have one or more application projects utilizing public cloud infrastructure providers. Having a data management strategy for hybrid cloud is a critical business need today.
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     Datastax
By: Dassault Systèmes     Published Date: Jun 19, 2018
This white paper outlines a framework that emphasizes digitization and business transformation and the new opportunities pull processes bring. The mechanism of “Pull” processes—those triggered by an actual event instead of a forecast—is nothing new. It is at the heart of many successful manufacturing strategies. Recent technological advances in digitization, including the harnessing of Big Data analytics, the use of the cloud, Business Process Management (BPM), social media, IIoT, and mobility, have extended the power of Pull beyond Lean manufacturing. In the wake of the current technological innovation wave, it is not uncommon for manufacturers to not know what next step to take. In light of these new developments, this white paper will focus on the mechanism of business transformation enabled by these technologies, which can be attributed to two major forces: the power of Pull and digitization. Nine practical applications are detailed, showing how innovative manufacturers can better
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     Dassault Systèmes
By: Pure Storage     Published Date: Apr 18, 2018
Apache Spark has become a critical tool for all types of businesses across all industries. It is enabling organizations to leverage the power of analytics to drive innovation and create new business models. The availability of public cloud services, particularly Amazon Web Services, has been an important factor in fueling the growth of Spark. However, IT organizations and Spark users are beginning to run up against limitations in relying on the public cloud—namely control, cost and performance.
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     Pure Storage
By: Group M_IBM Q418     Published Date: Sep 10, 2018
Sophisticated banking requires sophisticated computing systems. But which systems offer the greatest chance for success? Many banks are discovering that the answer can be found within their on-premise data centers – the mainframe computer. Mainframes have become a modern platform for innovation. When operating in a hybrid cloud environment, mainframes provide cost flexibility, scalability, agility, sophistication and unmatched security. And they support innovation, business transformation and new types of monetization. The power of mainframe computing is being rediscovered. Specifically, in a recent 2017 survey of banking executives, we found that: • 50 percent said they believe hybrid cloud – and the systems that underpin it – can significantly lower the cost of IT ownership • 47 percent said they believe mainframe enabled hybrid cloud can improve operating margin • 47 percent said they believe dual-platform hybrid cloud can accelerate innovation. While innovation and improved p
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     Group M_IBM Q418
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