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By: IBM     Published Date: Jun 11, 2014
Read this paper to discover how engaging in exceptional digital experiences redefines the ways we live, work and play.
Tags : ibm, ibm customer experience suite, ivm employee experience suite, digital experience, social business, social media, customer engagement, interactive marketing
     IBM
By: SAS     Published Date: Sep 30, 2014
In this paper – which is based on a webinar hosted by the Direct Marketing Association (DMA) and sponsored by SAS – we will take a look at how these technological advancements can enable you to become more predictive and prescriptive in your digital and integrated marketing efforts.
Tags : sas, direct marketing association, integrated marketing efforts, digital marketing efforts, search marketing
     SAS
By: Citrix     Published Date: Mar 11, 2014
Empowering people to use Windows applications and native mobile apps on any type of device—with full security
Tags : citrix, xenapp, mobile applications, enterprise applications, windows applications, windows, mobile device
     Citrix
By: Oracle     Published Date: Nov 01, 2013
This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.
Tags : zenithoptimedia, oracle, executive strategy series, customer experience, empowering people, take initiative, power your brand, oracle service solutions
     Oracle
By: Cisco     Published Date: Jan 23, 2015
Download the Forrester Consulting Total Economic Impact Calculator for SMARTnet to find out what savings your company can realize from your Cisco SMARTnet Service.
Tags : calculator, network, empowering, smartnet, consulting, saving
     Cisco
By: Oracle     Published Date: Mar 04, 2014
Empowering People, Powering Brands: Empower Your Agents
Tags : oracle, crm, powering brands, empower, agents, crm & customer care
     Oracle
By: Eloqua     Published Date: Dec 17, 2013
Powering Marketing Transformation: The Five Tenets of Modern Marketing in Financial Services and Ins.
Tags : oracle, modern marketing, financial services, insurance, compliance, marketing transformation, marketing research, traditional marketing
     Eloqua
By: Campaigner     Published Date: Jun 05, 2007
Targeted and personal, no medium today is as effective at empowering marketers with the ability to reach out and connect with their customers on a real 1-to-1 level more than Email Marketing. This insightful White Paper provides 5 simple but powerful email tactics that will keep your customers coming back for more.
Tags : email marketing, crm, customer relationship management, customer experience management, customer satisfaction, email, got, got corp
     Campaigner
By: IBM     Published Date: Sep 18, 2008
Powering your IT hardware often costs more than double the price of the actual machine. While this fact alone motivates businesses to build more energy efficient data centers, IBM's Project Big Green details the additional operational and social benefits for businesses. Read more on IBM's holistic approach to reducing your IT energy use to save you money.
Tags : ibm, network management, networking, green, green computing, green datacenter, green data center, data center
     IBM
By: Winshuttle     Published Date: Dec 04, 2006
This white paper describes how many companies are realizing significant productivity gains by empowering the business users with tools to transfer their own data between spreadsheets and SAP.
Tags : sap, spreadsheet, spreadsheets, excel, productivity, finance, accounting, erp
     Winshuttle
By: Campaigner     Published Date: Jun 05, 2007
Targeted and personal, no medium today is as effective at empowering marketers with the ability to reach out and connect with their customers on a real 1-to-1 level more than Email Marketing. This insightful White Paper provides 5 simple but powerful email tactics that will keep your customers coming back for more. 
Tags : email marketing, crm, customer relationship management, customer experience management, customer satisfaction, email, got, got corp
     Campaigner
By: YouSendIt     Published Date: Aug 10, 2011
This white paper provides a brief overview of the trend toward consumerized IT and Osterman Research's recommendations for addressing it. It also provides an overview of the offerings from YouSendIt, the sponsor of this white paper.
Tags : yousendit, ftp replacement, secure file transfering, online fire sharing, uploading files, consumerization of it
     YouSendIt
By: Genesys     Published Date: May 07, 2009
This white paper provides insights on the key attributes of SIP for customer service; how businesses can prosper with adoption of SIP; and flexible deployment strategies for migrating from TDM to VoIP. In addition, this paper will look at the available software, including relatively new arrivals such as unified communications, which can enhance a distributed customer sales and service strategy. Learn more today!
Tags : genesys, virtualization, ip migration, voip, sip, session initial protocol, voice over ip, customer service
     Genesys
By: Radian6     Published Date: Nov 01, 2011
This eBook, Four Steps to Creating Content for a Social Media Community, explores ways for your content to spread throughout social media, enabling you to build and enhance relationships and empowering your community to share your content
Tags : radian6, marketing, social media, video, blogs, content strategy, business intelligence, market research
     Radian6
By: GoToMeeting     Published Date: Jul 26, 2010
This Wainhouse Research brief explores how web conferencing is transforming the way teams get work done.
Tags : online meeting, web conferencing, citrix, virtual team meeting, web meeting, gotomeeting
     GoToMeeting
By: GoToMeeting     Published Date: Apr 04, 2011
This new Service Performance Insight explores why professional service organizations are increasingly relying on remote service delivery and collaboration tools to expand geographic reach, attract the best talent and increase satisfaction - all while reducing costs.
Tags : citrix gotomeeting, collaboration, psos, citrix, gotomeeting, web conferencing, telecommuting
     GoToMeeting
By: Oracle     Published Date: Jan 25, 2012
Read this white paper and gain an understanding of Complete Commerce and how it can change the way you interact with your customers.
Tags : on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service
     Oracle
By: Oracle     Published Date: Jul 02, 2013
Customer Experience: Empowering People. Powering Brands. With Oracle Sales Solutions.
Tags : oracle, crm, strategy brief, b2b
     Oracle
By: Blue Jeans Network     Published Date: Oct 17, 2013
In this white paper, you will learn how third-party service providers can help Lync to become the ubiquitous solution empowering information workers, speeding decision making, and enabling the next generation of B2B and B2C communications.
Tags : visual collaboration, video conferencing, collaboration, unified communications
     Blue Jeans Network
By: Blue Jeans Network     Published Date: Oct 17, 2013
In this white paper, you will learn how third-party service providers can help Lync to become the ubiquitous solution empowering information workers, speeding decision making, and enabling the next generation of B2B and B2C communications.
Tags : visual collaboration, video conferencing, collaboration, unified communications
     Blue Jeans Network
By: Silverpop     Published Date: Feb 04, 2013
Strategies, tactics, videos and worksheets aimed at educating and empowering you to tackle the six biggest digital marketing trends in 2013 and giving you a leg up on the competition.
Tags : digital marketing, email marketing, automation, mobile, user experience, social media, search, optimization
     Silverpop
By: HP and Intel ®     Published Date: May 06, 2013
The workplace is changing rapidly to accommodate mobile and flexible work styles, as employees expect the same computing experience when working remotely as they get in the office. And those expectations are rising rapidly among all employees — not just in the executive hallways or engineering labs. To discover more about mobile work styles and client virtualization trends in today’s enterprises, Citrix Systems and HP commissioned Forrester Consulting to survey IT decision-makers in North America, Europe, and Asia for this Technology Adoption Profile (TAP). Coupled with Forrester’s existing Forrsights data, we found that IT is turning to client virtualization to manage the growing complexity that BYOD programs and mobility initiatives have created and is embracing end-to-end solutions to overcome the toughest client virtualization challenges concerning cost, performance, scalability, and security.
Tags : mobile, virtualization, mobile workforce, remote employees
     HP and Intel ®
By: SocialChorus     Published Date: Mar 28, 2014
Employee advocates are your brand’s best resource to expand existing marketing programs. In fact, content shared by employees on social networks receives 8x the engagement of content on a brand’s own channel. By powering employees to experience, create and share authentic content, brands can increase social engagement, reach new customers, and drive more web traffic. Hear DeShelia Spann, Digital Marketing Strategist at Eaton, share how Eaton is mobilizing their employees to promote marketing initiatives and share brand content.
Tags : socialchorus, employee advocate channel, marketing, branding, marketing strategy, marketing programs, social networking, social engagement
     SocialChorus
By: Oracle     Published Date: Nov 21, 2016
View this video to find out the best practices in empowering the front line to boost the bottom line.
Tags : 
     Oracle
By: Cisco     Published Date: Sep 16, 2015
Modern manufacturers are adopting new plant architectures that enable a portfolio of enhanced and new capabilities.
Tags : manufacturing, architectures, supply chain, responsiveness
     Cisco
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