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By: ServiceNow     Published Date: Nov 22, 2013
As technology continues to advance and the new reality is based on an infrastructure that includes physical, virtual and cloud resources, IT departments need to find new ways of managing and securing this vastly different technology ecosystem.
Tags : servicenow, enterprise it, it department, cloud generation, social networks, mobile workforce, virtualization, cloud computing
     ServiceNow
By: ServiceNow     Published Date: May 21, 2015
The IT department has traditionally been the central nervous system of a company—the brain that powers the entire organization. IT has always been in control of software and systems, and responsible for keeping those systems and associated processes consistent, steady and reliable. But times are changing for IT.
Tags : servicenow, next-gen, itsm, saas, cloud generation
     ServiceNow
By: ServiceNow     Published Date: Jul 09, 2015
Social networking, an increasingly mobile workforce, virtualization technology, cloud computing and more have affected every department in the enterprise, including IT. As technology continues to advance and the new reality is based on an infrastructure that includes physical, virtual, and cloud resources, IT departments need to find new ways of managing and securing this vastly different technology ecosystem. Read this white paper to learn the myriad of benefits that cloud-driven technology can provide, including reclaiming your IT team as the central nervous system of the organization!
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     ServiceNow
By: IBM     Published Date: Feb 02, 2016
Read this editorial to learn about the challenges and opportunities ahead for energy companies, and find out how utilities can use analytics to improve satisfaction by gaining insight into consumption and billing patterns—as well as the products and services that interest customers most.
Tags : ibm, analytics, energy, utilities, customer experience, social media, data, customer management
     IBM
By: IBM     Published Date: Apr 21, 2016
Read this editorial to learn about the challenges and opportunities ahead for energy companies, and find out how utilities can use analytics to improve satisfaction by gaining insight into consumption and billing patterns—as well as the products and services that interest customers most.
Tags : ibm, customer experience, energy, utilities, customer relations, crm & customer care
     IBM
By: Dell EMEA     Published Date: Mar 05, 2019
In a business environment increasingly threatened by aggressive malware, ransomware and data theft, Dell client devices and the Dell endpoint security portfolio deliver a unique combined hardware and software solution, integrating revolutionary threat prevention with enterprise-class encryption and authentication, all managed from a single console. Learn more about Dell solutions powered by Intel®.
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     Dell EMEA
By: GoToMeeting     Published Date: Apr 05, 2011
Today, the global marketplace isn't just for giants in the professional services industry. Organizations of all sizes are globalizing operations with a little help from web-based meeting and collaboration tools.
Tags : collaboration, psos, citrix, gotomeeting, web conferencing, telecommuting, interactive marketing, marketing software
     GoToMeeting
By: GoToMeeting     Published Date: Apr 04, 2011
This new Service Performance Insight explores why professional service organizations are increasingly relying on remote service delivery and collaboration tools to expand geographic reach, attract the best talent and increase satisfaction - all while reducing costs.
Tags : citrix gotomeeting, collaboration, psos, citrix, gotomeeting, web conferencing, telecommuting
     GoToMeeting
By: AWS     Published Date: Jun 11, 2019
Join us to learn why Human-in-the-Loop training data should be powering your machine learning (ML) projects and how to make it happen. If you’re curious about what human-in-the-loop machine learning actually looks like, join Figure Eight CTO Robert Munro and AWS machine learning experts to learn how to effectively incorporate active learning and human-in-the-loop practices in your ML projects to achieve better results. You'll learn: When to use human-in-the-loop as an effective strategy for machine learning projects How to set up an effective interface to get the most out of human intelligence How to ensure high-quality, accurate data sets When: Available On Demand (please register to view) Who Should Attend: IT leaders and professionals, line-of-business managers, business decision makers, data scientists, developers, and other experts interested in implementing AI/ML on the cloud are encouraged to attend this webinar. AWS Speaker: Chris Burns, Solutions Architect Figure Eight Spea
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     AWS
By: AWS     Published Date: Jun 11, 2019
Join us to learn why Human-in-the-Loop training data should be powering your machine learning (ML) projects and how to make it happen. If you’re curious about what human-in-the-loop machine learning actually looks like, join Figure Eight CTO Robert Munro and AWS machine learning experts to learn how to effectively incorporate active learning and human-in-the-loop practices in your ML projects to achieve better results. You'll learn: When to use human-in-the-loop as an effective strategy for machine learning projects How to set up an effective interface to get the most out of human intelligence How to ensure high-quality, accurate data sets When: Available On Demand (please register to view) Who Should Attend: IT leaders and professionals, line-of-business managers, business decision makers, data scientists, developers, and other experts interested in implementing AI/ML on the cloud are encouraged to attend this webinar. AWS Speaker: Chris Burns, Solutions Architect Figure Eight Spea
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     AWS
By: IBM APAC     Published Date: May 12, 2017
With these facts in mind, the need to help different age groups work well together is clear. Younger generations have fundamentally different views about work and the world in general, which can be problematic when they’re expected to work alongside older workers. You must find ways to bridge the gaps between generations, while empowering individual generations to work in the manner that best suits them. Read on to learn more.
Tags : workplace, mobile workplace, mobile environment, remote working, workplace environment, digital transformation
     IBM APAC
By: Oracle     Published Date: Nov 21, 2016
View this video to find out the best practices in empowering the front line to boost the bottom line.
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     Oracle
By: Microsoft     Published Date: Oct 07, 2016
Security was once largely limited to the confines of an on-premises world, but now it must extend to the cloud, as well as a myriad of mobile devices. Employees and companies now expect increasingly complex interactions with devices, apps, data, and even other users. As many companies struggle to keep up with traditional single-point solutions, and limited budgets, this pressure is creating security blind spots for IT. In a world of evolving threats, it is becoming increasingly impossible to address all of these issues with an on-premises solution.
Tags : technology, best practices, data, enterprise, business analytics, business intelligence, business management
     Microsoft
By: IBM     Published Date: Jul 15, 2015
This whitepaper is about protecting data, enabling mobility and empowering users; unified endpoint management.
Tags : data protection, mobility, endpoint management, governance policies, consumerization, byod, security platforms, enterprise mobility
     IBM
By: IBM     Published Date: Feb 03, 2010
Project Liberate: Consulting Engagement to help customers understand alternatives when negotiating a Microsoft Enterprise Agreement.
Tags : ibm ep, empowering people, software license expense, consulting engagement, microsoft enterprise agreement, cost reduction, tco, spend management
     IBM
By: RF Code     Published Date: Sep 03, 2014
A conversation in 2011 between Joel Stone, Vice President of CenturyLink’s Global Data Center Operations and John Alaimo, CenturyLink Data Center Systems Engineer, raised an interesting question: ‘How can we lower the amount we are spending on powering and cooling our data centers?’ Click here to find out how.
Tags : rf code, power and cooling, data center, it spending, energy, energy spending
     RF Code
By: Oracle     Published Date: Jul 02, 2013
Customer Experience: Empowering People. Powering Brands. With Oracle Sales Solutions.
Tags : oracle, crm, strategy brief, b2b
     Oracle
By: Comcast Business     Published Date: Jul 10, 2017
The financial services industry is increasingly at a crossroads. Faced with mounting pressure from external forces, such a competition from FinTech companies and a more demanding client base, banks and financial services firms are working to become more customer-centric in their approach to business. However, the need to keep sensitive customer and business information secure and ensure compliance with government regulations can stymie those efforts. The proprietary hardware so prevalent in traditional networks can’t provide what financial institutions need; a growing number, therefore, are turning to software-defined networking (SDN).
Tags : financial services, sdn, increase efficiency, reducing complexity, next-generation technologies, financial benefits, security control, lower costs
     Comcast Business
By: Citrix Systems     Published Date: Apr 15, 2015
Empowering people to use Windows applications and native mobile apps on any type of device—with full security.
Tags : citrix, desktop virtualization, efficiency, virtualization, mobile computing
     Citrix Systems
By: Citrix     Published Date: Mar 11, 2014
Empowering people to use Windows applications and native mobile apps on any type of device—with full security
Tags : citrix, xenapp, mobile applications, enterprise applications, windows applications, windows, mobile device
     Citrix
By: Ping Identity     Published Date: Jan 29, 2013
Investing in SSO is not about the security and risk reduction but about empowering business. This white paper from Quocirca discusses how organizations can improve workforce collaboration and gain a competitive edge through SSO.
Tags : secure cloud, free business, sso security, empowering business, quocirca, ping
     Ping Identity
By: Dell APAC     Published Date: Mar 01, 2019
Dell has simplified security to be fully integrated, compliant and employee-empowering. See how easily you can secure your endpoints with Dell
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     Dell APAC
By: Automation Anywhere     Published Date: Feb 21, 2019
Robotic Process Automation was born with the vision of empowering business users to create software bots that could interact with enterprise systems just like humans. Its benefits include substantial time and cost savings, improved customer satisfaction, increased workforce morale, and the ability to build a competitive advantage over competitors. But to fully realize all these benefits, it’s important for businesses to select a solution with a robust RPA security architecture that supports core principles, such as least privileges and separation of duties while delivering end-to-end protection for the critical apps and sensitive data involved. This paper provides an overview of the industry’s highest standard for enterprise-grade security as demonstrated by the market’s leading Digital Workforce platform, Automation Anywhere Enterprise.
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     Automation Anywhere
By: Oracle Service Cloud     Published Date: Mar 23, 2016
According to Forrester Research, 76% of consumers are using online self-serve to find answers—more than any other support channel, including phone. And they are no longer just looking for customer support directly on companies’ Facebook or Twitter sites. They are seeking help from their peers for quick and easy answers. Companies are recognizing this social service trend and are using customer communities as a platform to enable customers to socially self-serve. This approach can greatly enhance the overall service experience and reduce escalations to an agent. In looking at social service trends and benefits, it’s important to strategically think about the customer community implementation and planning process.
Tags : oracle, service cloud, service management, customer interaction
     Oracle Service Cloud
By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
Save time and money by taking advantage of existing resources in a new way. KANA offers a unified, omni channel desktop that allows you to transform your customer experience without the cost and complexity of rip and replace.
Tags : kana, customer experience, case management, process improvement, empowering employees, maturity assessments, customer satisfaction, loyalty
     KANA®, A Verint® Company
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