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By: Bazaarvoice     Published Date: Jan 29, 2013
Struggling to prove social ROI? The Bazaarvoice whitepaper Real ROI from Social in 5 Steps shows you how the world’s most successful brands and retailers are capturing results and proving true social ROI.
Tags : roi, social strategies, social roi, bazaarvoice
     Bazaarvoice
By: Bazaarvoice     Published Date: Aug 12, 2013
It’s well known that social content has been proven to increase traffic, engagement, and sales – especially during the holidays. This step-by-step guide will help ensure you're setup for social success this holiday season and into 2014.
Tags : holiday campaigns, engaging shoppers, engaging consumers, consumer engagement, customer engagement, branding
     Bazaarvoice
By: Bazaarvoice     Published Date: Apr 30, 2014
The marketing landscape is changing before our eyes. New entrants, empowered consumers, and fragmented media options require marketers to change their tune – forever. Learn to prepare for the new environment and how to measure your success.
Tags : consumer-centric, consumer engagement, brand messaging, marketing landscape, empowered consumers, r&d, branding
     Bazaarvoice
By: VMWare - vFabric     Published Date: May 10, 2012
IDC presents a closer look at the structural changes and functionality--including lightweight frameworks, in-memory data management, and application management--required in order to successfully evolve to a cloud-ready application platform.
Tags : vfabric, vmware virtualization, server virtualization, desktop virtualization, public cloud, private cloud, virtual machine, vmware
     VMWare - vFabric
By: Red Hat     Published Date: Dec 09, 2013
Linux has proven to be a key element for successful datacenter modernization. Red Hat Enterprise Linux delivers cross-architecture standardization to a single operating system (OS) and provides a target platform for migrating mission critical workloads. For more information on Red Hat Enterprise Linux datacenter modernization watch the webinar here.
Tags : idc, red hat, informationweek, industry solutions, webinar, standardization, cloud computing, virtualization
     Red Hat
By: Red Hat     Published Date: Jan 01, 2013
IT provisioning was slowing Cigna’s developers. In response, they developed Infrastructure-as-a-Service (IaaS) self-service provisioning using Red Hat and Red Hat-supported open source projects. Success led to a development infrastructure that speeds results and boosts the bottom line.
Tags : red hat, cigna, provisioning processes, infrastructure-as-a-service, innovations, agility, seamless interactions, superior engineering
     Red Hat
By: BMC Software     Published Date: Jun 26, 2013
Cloud is not simply a new technology platform, it’s a new way of running your IT processes. Success changes relationships with users, with services and with operations. Learn what to anticipate as you embark on cloud – and how to ensure success not just in your datacenter, but in your business.
Tags : cloud management, hybrid cloud, cloud planning, cloud operations, cloud users, cloud process
     BMC Software
By: BMC Software     Published Date: Aug 12, 2013
Don’t miss out on the perspective provided in the latest Forrester Thought Leader Cloud Survey. In-depth responses provided by 300 cloud decision makers show you: • Why users go around IT for cloud services • Why you should embrace hybrid cloud – for yourself and the business • A best-practices checklist to help build and run a cloud that fits your business needs • Four key recommendations from Forrester to reach Cloud success Compliments of BMC Software.
Tags : cloud, cloud services, bmc, forrester
     BMC Software
By: BMC Software     Published Date: Aug 12, 2013
For many organizations, moving to the cloud to meet the needs for business services represents a tremendous investment of both time and financial resources, without clear instructions for reaching their goals. This road map takes into consideration the ultimate needs of the business, the efficiency and effectiveness of IT, best practices, and future needs. Make sure your cloud meets the needs of the business — both today and tomorrow. Get BMC’s checklist to clear your path to success.
Tags : cloud, business services, best practices
     BMC Software
By: Oracle     Published Date: Aug 09, 2013
This e-book draws on the insights of independent researchers, Oracle Human Capital Management (HCM) product and industry experts, and Oracle HCM customers. It aims to provide both inspiration and practical roadmaps to simplify workforce management, build the best talent, and help HR leadership make a major contribution to their companies’ overall success.
Tags : driving, hcm, oracle
     Oracle
By: Oracle     Published Date: Aug 09, 2013
As an HR leader, what keeps you up at night? Is it meeting your executives’ demands for a greater contribution to the company’s strategic vision? Is it the requests to cut operational costs while simultaneously increasing efficiency? Most likely it’s the daunting combination of the two. HR success today means: • Streamlining core HR processes to eliminate waste and increase staff productivity • Ensuring that your talent strategy aligns with company goals and drives bottom line success • Investing in the right technology to ensure both local agility and global scalability
Tags : oracle hcm
     Oracle
By: Oracle     Published Date: Aug 09, 2013
In this whitepaper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that will make them successful.
Tags : business leaders, talent management, hcm
     Oracle
By: Oracle     Published Date: Aug 09, 2013
WEX Inc., a business payment and processing organization has grown from a US based company to a global player. Kelley Shimancky, VP of Organizational Development at WEX outlines the path to successful global HR with Fusion HCM.
Tags : wex inc, fusion, oracle
     Oracle
By: Oracle     Published Date: Aug 15, 2013
This e-book draws on the insights of independent researchers, Oracle Human Capital Management (HCM) product and industry experts, and Oracle HCM customers. It aims to provide both inspiration and practical roadmaps to simplify workforce management, build the best talent, and help HR leadership make a major contribution to their companies’ overall success.
Tags : driving, hcm, oracle
     Oracle
By: Oracle     Published Date: Aug 15, 2013
As an HR leader, what keeps you up at night? Is it meeting your executives’ demands for a greater contribution to the company’s strategic vision? Is it the requests to cut operational costs while simultaneously increasing efficiency? Most likely it’s the daunting combination of the two. HR success today means: • Streamlining core HR processes to eliminate waste and increase staff productivity • Ensuring that your talent strategy aligns with company goals and drives bottom line success • Investing in the right technology to ensure both local agility and global scalability
Tags : oracle hcm
     Oracle
By: Oracle     Published Date: Aug 15, 2013
WEX Inc., a business payment and processing organization has grown from a US based company to a global player. Kelley Shimancky, VP of Organizational Development at WEX outlines the path to successful global HR with Fusion HCM.
Tags : wex inc, fusion, oracle
     Oracle
By: GE Healthcare     Published Date: Aug 27, 2015
The shift to value-based reimbursement (VBR) entails more financial risk for providers. Successful management of the transition to VBR can only be achieved when healthcare organizations are clinically and financially integrated to ensure tight care coordination and efficient resource utilization. That level of integration requires the aid of a robust IT infrastructure to support the enterprise. This whitepaper offers the opportunity to learn about new tools for healthcare providers to manage financial challenges associated with value-based reimbursement
Tags : centricity business, financial management, revenue cycle, hospital billing, hospital finance, patient billing rcm, episodic payment, accountable care
     GE Healthcare
By: Venafi     Published Date: Mar 26, 2015
The SANS 20 Critical Security Controls for Effective Cyber Defense offers a blueprint of prioritized guidance to reduce risk. New updates to the SANS 20 signify the growing need to secure digital certificates and cryptographic keys to preserve trusted communications for all of your critical systems and your organization’s interactions with customers and partners. Too often cyberattacks on keys and certificates are successful because basic security controls are not present or not properly configured. Download the Solution Brief to learn how you can effectively build scalable controls and reduce risk: • Manage the rapid growth in certificates • Gain visibility into where keys and certificates are located • Secure your certificates against cyberattacks • Enforce automation of certificate issuance and renewal
Tags : sans 20, security controls, cyber defense, cyber attacks, secure digital certificates, cryptographic keys, automation
     Venafi
By: Akamai Technologies     Published Date: Jul 02, 2019
Loyalty and rewards programs are powerful tools for brands to boost member engagement, acquisition, and retention. Learn why leading brands are turning to modern customer identity and access management (CIAM) solutions to scale their loyalty programs, improve user experience, and maximize ROI. In this paper, we identify the challenges associated with transforming, expanding, and scaling customer loyalty and rewards programs and related membership initiatives, and present solutions based on real-world case studies from four industries. We explore the requirements for an enterprise-grade CIAM solution and address related issues such as build vs. buy and CIAM vs. IAM. By examining four diverse case studies — and the resulting identity management solutions that were implemented by the respective companies — this paper provides valuable insight for any enterprise wishing to expand or uplift its customer loyalty program to meet membership needs in the age of the consumer.
Tags : 
     Akamai Technologies
By: Akamai Technologies     Published Date: Jul 02, 2019
In today’s markets, customer identities and the personal data associated with them are among the most critical and valuable assets of any enterprise. Managing these digital identities — from first registration and login to the later stages of the customer relationship — and extracting business value from the associated data are complex tasks, commonly referred to as customer identity and access management (CIAM). When implementing a system to collect, manage, and utilize digital identity and customer data, companies have two basic choices: in-house development or buying a dedicated solution from a vendor specialized in CIAM (i.e., build vs. buy). Read this white paper for an in-depth analysis of CIAM implementation options, including: ? Must-haves for a successful, enterprise-grade CIAM system ? Pros and cons of implementation options, ranging from in-house software development to commercial off-the-shelf solutions ? A real-world case study that illustrates the ROI of an effective CI
Tags : 
     Akamai Technologies
By: Akamai Technologies     Published Date: Jul 02, 2019
Customer identity and access management (CIAM) is increasingly important for brands to deliver the seamless, secure digital experiences demanded by empowered consumers. As part of its Identity and Access Management Playbook, Forrester Research provides guidance to build a customer-obsessed IAM team that has the technical skills, business influence, and interpersonal attributes to architect a CIAM strategy and roll it out across functional groups. Read the full report to learn critical considerations to make your CIAM team effective. Report highlights: ? Four essential roles for your CIAM team ? Why sharing and integrating customer data across organization barriers is critical for success ? The most important technical, business, and interpersonal skills to look for in CIAM candidates
Tags : 
     Akamai Technologies
By: Pega     Published Date: May 24, 2016
Governments have long found it challenging to modernize legacy IT systems. Now comes pressure to offer digital government services. However, which takes priority? The answer is both. But rather than thinking linearly, the smart way is to execute simultaneously by standing a traditional IT approach on its head. Government agencies need to use technology to develop proactive and digital government services, from the outside in, from the perspective of the constituent, while making modernizing adjustments. To be successful, it is critical for government agencies to move beyond traditional development methodologies by adopting an agile development approach. But what are the challenges? How can they modernize massive projects already in the works? In short, how to get there? Download this E-bookand find out where government agencies are falling short and where they can improve regarding digitization.
Tags : 
     Pega
By: Hewlett Packard Enterprise     Published Date: Jul 12, 2018
Discover the best practices for securing and protecting your Hybrid IT environments from HPE’s Advisory Consulting services. Businesses and organizations are building new hybrid infrastructures to deliver new IT services that require agility, resiliency and security. Success will require more automation, integration and end-to-end visibility supported by threat intelligence and threat analytics. This blueprint provides proven strategies and approaches based on the IT digital transformation experience and many customer engagements. It will help customers determine where to start and how to approach this topic
Tags : 
     Hewlett Packard Enterprise
By: Zendesk     Published Date: Aug 26, 2016
This white paper provides a full analysis on how Zendesk successfully helped Trustpilot with customer service needs.
Tags : 
     Zendesk
By: Zendesk     Published Date: Aug 26, 2016
This white paper provides a full analysis on how Zendesk successfully helped Trustpilot with customer service needs.
Tags : 
     Zendesk
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