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By: VMware     Published Date: Sep 12, 2019
Companies today understand there are significant business benefits to modernizing and automating their IT processes. By doing so, they can improve operational efficiencies, boost productivity and agility, reduce costs and — with the resultant savings — invest in new initiatives and innovations to become even more competitive. But how do you go about transforming IT infrastructure and operations, and how do you measure progress? After all, efforts to harness IT transformation as an engine to drive business transformation have been underway for years and will continue into the foreseeable future. Fortunately, a ready source of detailed IT transformation insights exists. For nearly a decade, Dell EMC and VMware have helped CIOs define and prioritize the steps needed to transform their IT organizations as part of a series of IT Transformation Workshops with their customers
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     VMware
By: Group M_IBM Q4'19     Published Date: Sep 25, 2019
According to the latest research from Gartner, SOAR solutions are gaining visibility and real-world use driven by early adoption to improve security operations centers (SOCs). The first market guide from Gartner to cover the SOAR solution market provides analysis and direction on the current state of the SOAR market, as well as recommendations and key findings to help security and risk management leaders evaluate how a SOAR solution can improve their ability to prioritize security operations activities, formalize triage and incident response, and automate response.
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     Group M_IBM Q4'19
By: Sift     Published Date: Jul 12, 2019
"In today’s digital landscape, balancing user experience with customer safety has never been more important -- or more difficult. By surveying 500 employees responsible for fighting fraud, Sift found that 77% prioritize delivering a frictionless experience, but nearly as many say fraud prevention blocks this goal. The answer isn’t additional fraud prevention. Businesses must adopt a Digital Trust & Safety approach, strategically aligning risk and revenue decisions supported by sophisticated processes and technology. How can you optimize your business strategies for the challenges and opportunities of the digital world? Read This Guide To Find Out How to move beyond reactive fraud-fighting strategies and deliver excellent customer experiences without compromising safety The 4 qualities of a Digital Trust & Safety organization A step-by-step guide to help you evolve to Digital Trust & Safety Why the time for Digital Trust & Safety is now"
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     Sift
By: Sift     Published Date: Oct 16, 2019
"In today’s digital landscape, balancing user experience with customer safety has never been more important -- or more difficult. By surveying 500 employees responsible for fighting fraud, Sift found that 77% prioritize delivering a frictionless experience, but nearly as many say fraud prevention blocks this goal. The answer isn’t additional fraud prevention. Businesses must adopt a Digital Trust & Safety approach, strategically aligning risk and revenue decisions supported by sophisticated processes and technology. How can you optimize your business strategies for the challenges and opportunities of the digital world? Read This Guide To Find Out How to move beyond reactive fraud-fighting strategies and deliver excellent customer experiences without compromising safety The 4 qualities of a Digital Trust & Safety organization A step-by-step guide to help you evolve to Digital Trust & Safety Why the time for Digital Trust & Safety is now "
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     Sift
By: Amazon Web Services APAC     Published Date: Sep 19, 2019
City leaders around the world are working to improve the quality of life and increase the number of useful services for their citizens, businesses, and visitors. Smart city initiatives are gaining attention in several countries, as administrators, industry, and citizens are working together to enhance their communities, cities, regions, and nations. After more than ten years of smart city hype, innovative projects have emerged, but few have provided a disruptive impact on the city system itself. Because every city is different, few of the existing models apply universally. An effective response requires leaders to consider a series of prerequisites: consider the local culture and the people, prioritize basic needs and requests, work at overcoming silos and encourage collaboration across departments, and consider each “smart” initiative as an integral part of an overall city system. A smart city reflects a number of aspirations: efficiency, resiliency, connectedness, innovation, and su
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     Amazon Web Services APAC
By: Marketo     Published Date: Sep 03, 2019
Need a more significant ROI from your campaigns? Shift your thinking towards acquiring, retaining, and growing high-value accounts: companies or consumers that are high-yield and a better fit for your products or services. New channels, strategies, & technologies now help organizations of all sizes to implement an account-based marketing (ABM) strategy. Download Marketo's best-in-class Definitive Guide to Account-based Marketing and you'll learn: How to identify, prioritize, and profile the right accounts Creating a winning ABM strategy Creating the right content Which channels to leverage and how to coordinate them How to measure, analyse & optimize ABM campaigns What an ABM strategy that spans the entire customer lifecycle looks like in action
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     Marketo
By: HP     Published Date: Dec 03, 2015
When companies invest in a performance center of excellence, it can take up to three years before it starts paying dividends back. As a result, customers are happier, outages are a seemingly rare occurrence, and performance becomes prioritized as a standard policy for application development and deployment.
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     HP
By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
The bar for success is rising in higher education.  University leaders and IT administrators are aware of the compelling benefits of digital transformation overall—and artificial intelligence (AI) in particular. AI can amplify human capabilities by using machine learning, or deep learning, to convert the fast-growing and plentiful sources of data about all aspects of a university into actionable insights that drive better decisions. But when planning a transformational strategy, these leaders must prioritize operational continuity. It’s critical to protect the everyday activities of learning, research, and administration that rely on the IT infrastructure to consistently deliver data to its applications.
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     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: Apr 26, 2019
Discover how to streamline your data migration journey from HPE Pointnext.  Based on real-world experience, this four-step guide helps you assess and prioritize requirements, accelerate your transition, and reduce risk and uncertainty along the way. This blueprint is based on HPE’s extensive experience helping customers successfully plan and execute largescale data migration strategies.
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     Hewlett Packard Enterprise
By: Cherwell Software     Published Date: Apr 07, 2016
Curves® and Jenny Craig® operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as “the black hole,” plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, “We had no reporting prior Cherwell Service Management.” Curves was in even worse shape as they logged tickets in an Excel® spreadsheet.
Tags : best practices, customer support, business intelligence, business optimization
     Cherwell Software
By: F5 Networks Inc     Published Date: Dec 08, 2017
The world set a new record for data breaches in 2016, with more than 4.2 billion exposed records, shattering the former record of 1.1 billion in 2013. But if 2016 was bad, 2017 is shaping up to be even worse. In the first six months of 2017, there were 2,227 breaches reported, exposing over 6 billion records and putting untold numbers of accounts at risk. Out of all these stolen records, a large majority include usernames and passwords, which are leveraged in 81 percent of hacking-related breaches according to the 2017 Verizon Data Breach Investigations Report. Faced with ever-growing concerns over application and data integrity, organizations must prioritize identity protection in their security strategies. In fact, safeguarding the identity of users and managing the level of access they have to critical business applications could be the biggest security challenge organizations face in 2017.
Tags : data breach, credential stuffing, system security, security
     F5 Networks Inc
By: HPE     Published Date: Feb 11, 2015
It’s essential to align critical applications and infrastructure with your overall modernization program to address risk, optimize benefits, and prioritize your business needs.
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     HPE
By: HPE Service Virtualization     Published Date: Aug 18, 2016
When companies invest in a performance center of excellence, it can take up to three years before it starts paying dividends back. As a result, customers are happier, outages are a seemingly rare occurrence, and performance becomes prioritized as a standard policy for application development and deployment.
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     HPE Service Virtualization
By: Adobe     Published Date: Nov 09, 2017
Differentiation through customer experience. That’s the number one way retailers who answered Econsultancy’s Digital Trends report plan to compete this year. And many think mobile and virtual and augmented reality (VR and AR) devices are the tools to help get the job done. Read the Econsultancy report, Digital Intelligence Briefing: 2017 Digital Trends in Retail, and learn: How retailers around the world rate their digital experience abilities Where they’ll prioritize digital investments, and why mobile tops the list Why they said VR and AR are the most exciting engagement strategies
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     Adobe
By: Adobe     Published Date: Mar 26, 2018
If you’re wondering whether you should really prioritize email in your marketing—especially when new channels continually emerge—consider this: 91 percent of marketing executives agree that email is their most effective channel.1 Clearly, email isn’t just here to stay, it’s the mainstay. And with the ability to personalize and contextualize messages, upgrade mobile campaigns, and better understand customer needs, email marketing has evolved into a stronger and smarter version of its former self.
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     Adobe
By: Adobe     Published Date: Apr 17, 2018
There’s no doubt in the trends. Focusing on the customer experience is at the top of the priority list for most companies. Personalization plays a key role as top organizations strive to make experiences as compelling as possible with the integration of artificial intelligence and cloud-based technology. To understand and prioritize what your next big moves should be, read The Econsultancy 2018 Digital Trends report. Here’s what’s top of mind for the majority of your peers: • Increasing digital marketing activities and budgets • Investing in well-designed user journeys that facilitate clear communication • Valuing creativity and design to differentiate their brands • Combining digital skills with technology to improve customer experience
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     Adobe
By: Adobe     Published Date: May 04, 2018
There’s no doubt in the trends. Focusing on the customer experience is at the top of the priority list for most companies. Personalization plays a key role as top organizations strive to make experiences as compelling as possible with the integration of artificial intelligence and cloud-based technology. To understand and prioritize what your next big moves should be, read The Econsultancy 2018 Digital Trends report. Here’s what’s top of mind for the majority of your peers: • Increasing digital marketing activities and budgets • Investing in well-designed user journeys that facilitate clear communication • Valuing creativity and design to differentiate their brands • Combining digital skills with technology to improve customer experience
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     Adobe
By: Dell EMC EMEA     Published Date: Nov 23, 2018
Companies Prioritize Detection Amidst A Wave Of Security Incidents Advanced endpoint threats and steady attacks change the way that decision-makers at organizations of all sizes and across industries prioritize, purchase, and execute on security initiatives. Now more than ever, IT security professionals recognize the importance of front line detection and are shifting priorities to close gaps that place their organizations at risk. Learn more about Dell solutions powered by Intel®
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     Dell EMC EMEA
By: Dell EMC EMEA     Published Date: Nov 26, 2018
In December 2017, Dell commissioned Forrester Consulting to conduct a study to determine how enterprise organizations are structured from an IT departmental perspective. The study explored two types of IT: digital controllers and digital transformers; and the trends and challenges seen in PC provisioning. Digital controllers are often associated with top-down approach, linear structure, and emphasize security and accuracy. In contrast, digital transformers focus on innovation, employee-and customer-centricity, and prioritize speed and flexibility. By understanding the two groups, enterprises can overcome challenges that arise from PC life-cycle management. By investing in existing PC management tools and partnering with a company that specializes in PC deployment and management, firms can empower employees to better serve customers Learn more about Dell solutions powered by Intel®.
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     Dell EMC EMEA
By: Websense     Published Date: Apr 09, 2013
This report focuses on significant changes in the global threatscape during the year, offering insights from several perspectives. Our goal is to help security professionals improve the effectiveness of existing security solutions, and identify and prioritize security gaps that may require new approaches and more innovative strategies.
Tags : websense, 2013, threat report, cyber, websites, effectiveness, security, solutions
     Websense
By: Sitecore     Published Date: Mar 04, 2016
Start your WCM selection process by documenting your goals and desired outcomes to refine your definition of success. Then prioritize use cases according to your goals, and use this report to identify the WCM system that best matches your needs. Register today!
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     Sitecore
By: Akamai Technologies     Published Date: Mar 09, 2017
ENGAGE AND SATISFY FINANCIAL SERVICES CUSTOMERS In order to stay relevant and retain today’s “always-on”, mobile customers, financial institutions must prioritize and innovate. According to a recent Akamai FinServ industry survey conducted by TechValidate, almost half of the respondents are “behind” or “slightly behind” their peers with regard to their mobile capabilities. Download a free report with detailed findings and takeaways from the survey to find out how to maximize customer acquisition, increase retention, and drive card usage. You’ll also learn: - Current mobile strategies and barriers to adoption - The right metrics to measure success - The most important factors in a mobile banking experience
Tags : financial services customer engagement, customer service, mobile customers, akamai, mobile strategies, mobile banking
     Akamai Technologies
By: Dell     Published Date: Nov 12, 2018
In December 2017, Dell commissioned Forrester Consulting to conduct a study refresh to determine how enterprise organizations are structured from an IT departmental perspective. The study explored two types of IT: digital controllers and digital transformers; and the trends and challenges seen in PC provisioning. Digital controllers are often associated with top-down approach, linear structure, and emphasize security and accuracy. In contrast, digital transformers focus on innovation, employee-and customer-centricity, and prioritize speed and flexibility. By understanding the two groups, enterprises can overcome challenges that arise from PC life-cycle management. By investing in existing PC management tools and partnering with a company that specializes in PC deployment and management, firms can empower employees to better serve customers. Download this Forrester report to learn more about the approach and strategy differences in how these two groups address the dynamic digital demand
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     Dell
By: Dell EMC     Published Date: May 09, 2019
In such a competitive business market, retaining the best talent is crucial. Knowing what makes them want to walk out the door is the first step in keeping them. The good news is that business leaders recognize the peril they face - and the need to do something about it. In a recent survey, 45% said they fear becoming obsolete in three to five years; 73% agree on the business need to prioritize technology, and 66% are planning to invest in IT infrastructure and digital skills leadership. However, investment without strategy is unlikely to succeed. Because innovation comes from people, investment must foster human creativity. Investment in technology that enables workers to address new challenges in new ways will give rise to new business initiatives, happier customers, and superior corporate financial performance. Download this whitepaper from Dell and Intel® to learn more.
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     Dell EMC
By: Blue Coat Systems     Published Date: Jun 26, 2013
Does your network bandwidth usage align with business goals?  This white paper highlights the challenges of ensuring SaaS application access and performance. It discusses the pros and cons of popular approaches and explains how you can control, prioritize and optimize traffic so that business-critical applications have the performance users need.
Tags : network, bandwidth, saas, application, optimize traffic, performance, technology, cloud
     Blue Coat Systems
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