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By: AWS     Published Date: Nov 12, 2018
If your organization runs VMware vSphere-based cloud infrastructure in your on-premises data center, but you have been reluctant to migrate applications to the cloud for fear of losing some VMware vSphere-based cloud capabilities, VMware Cloud on AWS solves this problem by seamlessly integrating your familiar VMware virtualization and cloud management tools with Amazon Web Services (AWS). Many organizations believe that moving their applications to the cloud makes it necessary to introduce new tools, skills, and processes. This can present a new set of challenges because learning to use new tools, applying new skills, and adapting to new processes can be costly and time-consuming. In this eBook, we dive deeper into how these challenges can hinder hybrid cloud adoption and cover how VMware Cloud on AWS can help your organization overcome these challenges. Join our webinar to learn How to take advantage of flexible consumption models to align hybrid cloud adoption with your business
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     AWS
By: Genesys     Published Date: Dec 20, 2018
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: • The strategies that differentiates an Iconic firm from other businesses • How strategies vary across regions based on maturity and customer expectations • Future innovation management and technology
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     Genesys
By: DigiCert     Published Date: Jun 19, 2018
Your organization’s websites are some of its most valuable assets. But they are vulnerable to security issues and criminal attacks. Fortunately, many of these problems are preventable with effective, integrated website security management. For ecommerce sites, you can calculate the cost of downtime in terms of lost revenue. You can add to this the considerable cost of remediation, and beyond this, the damage to customer confidence and trust that may be intangible but will be significant. Even when there are no security issues, inefficient processes result in deployment of additional resource that drives up cost. This article explains why in comparison to the above costs, investing in security management, particularly across SSL/TLS Certificate management, can be a highly efficient and cost effective measure to take.
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     DigiCert
By: BetterUp     Published Date: Aug 14, 2018
"New managers can develop into high performing future leaders. Or, they can flail and fail–costing your company hundreds of thousands of dollars. Learn what you can do to ensure new manager success. Download our paper to learn: - The 3 major problems most companies have with new managers - Which 4 critical management skills should be developed - How coaching new managers can lead to dramatic improvements in new manager performance"
Tags : human resource technology
     BetterUp
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