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By: SAP     Published Date: May 15, 2015
This paper examines the growing relationship between customer experience, loyalty, and repeat sales – and presents actionable strategies for creating encounters based on seamless dialogue across multiple touchpoints. It combines inspiring examples and best practice insights to demonstrate how the customer experience can pave the way for a profitable brand with a clear and unwavering narrative. Most importantly, it offers a blueprint for companies who know that making customer experience intrinsic to brand strategy is the first phase of future-proofing a business and facilitating unencumbered growth.
Tags : customer experience, customer loyalty, repeat sales, omni-channel customer, crm & customer care, marketing research, e-commerce, sales
     SAP
By: Epicor     Published Date: Apr 04, 2016
By selecting the right technology, you can maximize operational efficiency and decision-making, and propel your organization’s profitable growth. Download the eBook to learn more.
Tags : epicor, morar, distribution, business efficiency, ecommerce, growth
     Epicor
By: IBM UK&Ireland     Published Date: Nov 14, 2017
Flexible and quick fulfillment of online orders has become a differentiator for retailers in the battle for omnichannel customers. But omnichannel fulfillment is expensive and difficult to execute, eroding already thin margins and exposing fragile fulfillment systems. Furthermore, the amount of data that must be processed to ensure the most profitable transaction is more than a fulfillment professional can handle alone, with literally hundreds of decision points to consider.
Tags : omni channel, fulfillment, system, retailers, online orders, ibm
     IBM UK&Ireland
By: Intermec     Published Date: Jun 20, 2013
Nearly all the transportation and distribution companies in a market are governed by the similar labor laws, pay the same fuel prices and share the same roads. So why are some much more successful than others? Winning T&L companies don’t rely on cyclical business conditions to be successful. They can be profitable in any business conditions because they are differentiated, either in the services they offer customers or in their underlying business processes.
Tags : transportation, logistics technology, business practices
     Intermec
By: UPS     Published Date: Sep 01, 2017
Growth in new markets introduces new costs to control, regulations to manage, and supply chain complexities to solve. Longer, more complicated cold chains mean that collaboration with third party logistics providers (3PLs) can help make the difference between profitable simplicity and unmanageable complexity. Companies are increasingly relying on their 3PLs for services such as monitoring and intervention, contingency planning, and cost control. Reduce risk by improving packaging, visibility, and establishing QA best practices. Improved visibility, new tools, new monitoring capabilities and appropriate packaging can also help drive down costs for shippers.
Tags : healthcare, cold chain, efficiency, ups, practices
     UPS
By: Oracle CX     Published Date: Sep 13, 2017
5 Ways to Drive Profitable Growth Through Improved Customer Experience
Tags : customer experience, competitve advantage, relationships, omni-channel
     Oracle CX
By: Oracle CX     Published Date: Oct 30, 2017
"Nothing is more profitable than a loyal customer. They buy more, they refer others to you, they will take a chance on new products, and they will forgive the (occasional) mistake. But most companies do not have the tools needed to foster loyalty and higher lifetime value. Download this guide to see how to build a loyalty program that goes beyond personalized email blasts and quickly creates the right loyalty program for all your different customer types. "
Tags : technology, customer loyalty, lifetime value, referral
     Oracle CX
By: Schneider Electric     Published Date: Jun 05, 2018
Integrating safety and process environments can improve reliability, profitability and cybersecurity. Read Frost & Sullivan’s white paper and plan your digital transformation today.
Tags : process safety, profitable safety, smart control, empowered operators, optimized assets, future of automation, reliability, cybersecurity
     Schneider Electric
By: Schneider Electric     Published Date: Jun 05, 2018
Since the sepia-toned days of the early 19th century, industry has sought effective ways to control manufacturing and production processes. New technology has greatly influenced factories and plants, resulting in new operational approaches to maximize benefits and achieve 100% ROI in a very short time.
Tags : process control, empowered operators, optimized assets, future of automation, reliability, safety, cybersecurity, operational profitability
     Schneider Electric
By: Elementum     Published Date: Sep 03, 2018
While everyone is scrambling to make sure their income statements reflect a profitable year by squeezing procurement costs, it’s actually the balance sheet that tells the full story of long term financial health.
Tags : elementum, operational costs, supply chain, balance sheet, bottom line, financial management, business management, inventory
     Elementum
By: HERE Technologies     Published Date: Sep 26, 2018
Get higher quality, more accurate location data – and a safer, more profitable fleet – by choosing the right location services provider. The true value of a location platform comes from bringing together multiple data sources and presenting them in a meaningful way. Using a platform approach, you can help customers differentiate their service, increase margins and increase safety. So, in this guide, we cover the four key considerations for choosing a mapping and location service platform to ensure a high quality, accurate mapping service for you and your customers. Complete the form to the right to receive the ebook today.
Tags : location data, transport & logistics, location services
     HERE Technologies
By: Schneider Electric     Published Date: Nov 21, 2017
Profitable reliability is the next evolution of maintenance technology solutions. The result will be greater levels of operational profitability, safety, and reliability. Understand the three steps to get you there.
Tags : smart control, empowered operators, optimized assets, future of automation, reliability, safety, cybersecurity, operational profitability
     Schneider Electric
By: Schneider Electric     Published Date: Nov 21, 2017
Balancing the increased pressure to improve productivity and quality, while reducing cost against mandated safety regulations is one of the most complex challenges in industry today.
Tags : smart control, empowered operators, optimized assets, future of automation, reliability, safety, cybersecurity, operational profitability
     Schneider Electric
By: HERE Technologies     Published Date: Mar 25, 2019
In the future, people won’t necessarily want to own cars, but they’ll need personal mobility. The mobility ecosystem can support a range of different services, but in the near-term, many of these nascent businesses face a range of operational challenges as they bid to grow and become profitable. This ebook explores the fundamental needs of new mobility providers as they target business improvements, looks at their considerations as they forge key technology partnerships, and shows how HERE's Auto Mobility Operations solution can help mobility services meet those requirements. This ebook will help you understand how Auto Mobility Operations helps: • Enable the creation and integration of key location features as applications for mobile operating systems through use of the HERE Mobile SDK • Manage and efficiently operate fleet assets with HERE Location Services, providing fresh, high-quality and global location-based data • Create a frictionless and compelling UX - with APIs, mapping
Tags : auto, mapping, location data
     HERE Technologies
By: Oracle     Published Date: Sep 14, 2016
This eBook provides you with comprehensive information to help you manage a successful and profitable business.
Tags : run a restaurant, guide to run a restaurant, digital strategy, oracle hospitality, customer experience/engagement
     Oracle
By: Oracle     Published Date: Sep 14, 2016
This eBook provides you with comprehensive information to help you manage a successful and profitable business.
Tags : run a restaurant, guide to run a restaurant, digital strategy, oracle hospitality, customer experience/engagement
     Oracle
By: Oracle     Published Date: Mar 28, 2017
Great food and great service, delivered consistently, are at the heart of any successful restaurant business. But success — and survival — also depend on being profitable. Every restaurant owner, whether independent or part of a large chain, understands that labor and inventory costs represent a significant variable expense to the business. Keeping control of those costs is as critical as the culinary magic that occurs in the kitchen. After all, how can a restaurant expect to make a profit when they are regularly overstaffing or running out of ingredients?
Tags : food, service, restaurant, oracle, profi
     Oracle
By: Schneider Electric     Published Date: Jan 26, 2018
The first event in the Partnering with Certainy Webinar Series, "Customer Demands at the Edge." Trends like IoT are driving customer experience expectations in a way that demands resiliency in local edge environments. As a result, we’re seeing a rise of edge computing (compute power coming out of the cloud and into the access layer). Customer demands manifest themselves differently based on things like company size and segment. For example, a retail customer’s business imperatives might look different from a doctor’s office. But one thing remains constant: A standardized, redundant, and repeatable physical infrastructure can protect the availability of these now-critical access-layer IT assets. APC by Schneider Electric has: The solutions you need to deliver a standardized, redundant, & repeatable infrastructure to your customers The tools you need to configure them, The alliances & certifications you trust & rely on, The program to make it profitable. Fill out your information and click "Register" to watch the kick off our Partnering with Certainty Webinar Series, “Customer Demands at the Edge: Always On, Always Connected.” This webinar originally aired on October 5th, 2017.
Tags : 
     Schneider Electric
By: mindSHIFT     Published Date: Nov 29, 2007
Unlike email, instant messages (IMs) do not allow group communication; nor do they persist -- you can't hold on to them for as long as you wish. Persistent group chat, however, allows businesses to organize persistent dialogue around business-critical topics, and keep them for easy retrieval later.
Tags : collaboration, communication, project management, instant message, instant messaging, collaborate, discussion, communicate
     mindSHIFT
By: SAP     Published Date: Jan 23, 2012
SAP's Interactive Industry Webinar. See how you can leverage these solutions to achieve profitable growth in a highly dynamic market.
Tags : sap, interactive, software solutions, software, technology, business, smb, profits
     SAP
By: Workday     Published Date: Mar 02, 2018
Today’s professional services firms operate in a highly competitive environment where gaining new business, delivering profitable customer engagements, and hiring the best talent are continual challenges. Because professional services firms are uniquely people-driven organizations, it’s critical you have a solid strategy to find, develop, resource, and retain workers, since they directly impact company revenue and contribute the most to cost.
Tags : competitive environment, customer engagements, hiring, company revenue
     Workday
By: FICO     Published Date: Nov 21, 2016
Prescriptive analytics enable you to estimate and compare the likely outcomes of any number of actions, and choose the very best action to advance business objectives. And getting there isn't as difficult as you think. Start your journey by downloading this eBook.
Tags : 
     FICO
By: DocuSign UK     Published Date: Nov 16, 2017
In this eBook we will explore five key areas where DX can help you save money, increase productivity, and ultimately be more profitable.
Tags : global, customer, docusign, digital, signatures, optimization
     DocuSign UK
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