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By: IBM     Published Date: May 28, 2015
How COOs are making their operations more customer-centric.
Tags : growth, customer experience, quality assurance, process acceleration, operations
     IBM
By: IBM     Published Date: Apr 11, 2016
Automating for Digital Transformation: Tools-driven DevOps and Continuous Software Delivery in the Enterprise. Learn why companies are adopting DevOps to speed software delivery and innovation - Understand why “speed with quality” is the real challenge of Continuous Delivery and the importance of automation - Explore DevOps best practices and automation tools in place at high-performing companies
Tags : ibm, ibm urbancode, cloud, digital transformation, ema study, devops
     IBM
By: Taleo     Published Date: Mar 10, 2011
Finding talented candidates can be challenging. Automating recruiting can improve candidate quality and increase efficiency. This paper outlines how to reduce time to hire by 50%, reduce cost per hire by 70%, and hire quality people.
Tags : recruiting costs, operational costs, savings, talent management, saas, best practices, recruitment
     Taleo
By: Lyris, Inc.     Published Date: Jul 01, 2011
Maximize your email marketing campaigns and improve ROI- let the "25 Essentials for Exceptional Email Campaigns" be your guide to the essential rules of email engagement, with fundamental best practices that will help you get the most from your email marketing efforts.
Tags : lyris™, email marketing services, marketing software, email value proposition, evp, email marketing software, email campaigns, sender reputation
     Lyris, Inc.
By: Neustar     Published Date: Aug 20, 2012
Marketers are buzzing about lead scoring - everybody wants it, but . . . will it work in your business? How will it change your processes? How do you get started?
Tags : lead scoring, liberty university, marketing analytics, lead qualification, lead routing, lead quality score, consumer analytics, search marketing
     Neustar
By: Neustar     Published Date: Aug 20, 2012
Lead Scoring remains a hot topic in the lead generation industry. Now, online marketers can gain even more insight into their lead scores with Lead Optimization. What's the difference between Scoring and Optimizing?
Tags : lead scoring, lead optimization, marketing analytics, lead qualification, lead routing, lead quality score, consumer score, consumer analytics
     Neustar
By: Dell Software     Published Date: Oct 03, 2013
A CIO’s Guide: Building Business Trust with Application Performance Monitoring, a white paper prepared by EMA, highlights the benefits of an APM solution in delivering quality services and helping IT organizations build track records of operational excellence. Download it today.
Tags : management solution, mobile applications, performance monitoring, apm, dell foglight, technology
     Dell Software
By: Keynote     Published Date: Apr 23, 2014
In the world of digital interactions, the margin between success and disengagement or abandonment is measured in milliseconds. With the exploding adoption of advanced smartphones and tablets, you need a mobile-first approach to engaging with customers and employees. And as your mobile initiatives are delivered at increasingly rapid rates, the quality and reliability of the mobile apps, mobile web and connected services that support them has become critically important. For the technology teams delivering customer and employee services in the mobile channel, it is important to understand that performance monitoring solutions which work for the desktop cannot be simply applied to mobile. Managing the mobile end user experience requires an understanding of the challenges posed by the complexities of the mobile environment. This paper will reveal the 4 pillars of mobile performance, plus offer strategies for accurately monitoring mobile end user experience so you can continuously improve.
Tags : mobile application monitoring, mobile application monitoring system, mobile app performance, mobile application performance, app monitoring, monitor mobile applications, web performance monitoring tools, performance monitoring
     Keynote
By: Aon Hewitt     Published Date: Oct 13, 2014
Are you struggling to predict and manage the rising cost of health care at your organization, while still trying to offer your employees and their families quality, affordable health coverage? Private health exchanges have emerged as a strategy employers are using to help curb this cost trend while offering employees more choice and control over their health care. Download XChanges Today to learn about this changing marketplace and how private exchanges are realigning incentives to benefit everyone in the value chain: employers, insurance carriers, employees, and providers.
Tags : aon, health coverage, private health exchanges, insurance, xchanges, affordable health coverage
     Aon Hewitt
By: Plex Systems     Published Date: Aug 15, 2014
There has been no shortage of high profile recalls over the past several years. Suppliers are being required to provide more robust quality management systems, provide better real-time visablity into manufacturing data, and may even be held accountable for additional charge-back and warranty claims. Take a next generation approach to quality management.
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     Plex Systems
By: Polycom     Published Date: Oct 17, 2016
With demand for video conferencing growing rapidly, solutions need to provide a robust, resilient, scalable, and manageable infrastructure that delivers unparalleled quality of experience. The Polycom RealPresence Platform is the software infrastructure that underlies Polycom’s video conferencing, and binds it together by integrating with core networking and security infrastructure. This enables secure collaboration for any number of users across heterogeneous networks, with up to 50% less bandwidth consumption than other competitor solutions. By delivering an architecture based upon open standards, Polycom has created a flexible, state of-the-art video conferencing platform that provides superior investment protection, at the lowest total cost of ownership. Download to learn more!
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     Polycom
By: NetApp     Published Date: Sep 21, 2017
The SolidFire Definitive Guide: Guaranteeing Storage Performance covers the critical aspects of Quality of Service (QoS) in the evolving storage landscape, it’s importance as a component of storage architecture design, and worthy considerations when choosing designs in storage architecture to accommodate for an optimum QoS experience.
Tags : netapp, database performance, flash storage, data management, cost challenges, storage performance
     NetApp
By: NetApp     Published Date: Sep 21, 2017
Introduction to Guaranteed Quality of Service is an in-depth account of the crucial importance of incorporating Quality of Service (QoS) technology within data storage architecture, outlining how QoS is the critical factor in enabling dependable storage performance for business-critical applications in a multi-tenant or enterprise infrastructure.
Tags : netapp, database performance, flash storage, data management, cost challenges, service
     NetApp
By: Zoom     Published Date: Mar 29, 2016
Trend Micro resolved the following issues by purchasing Zoom: • Overly complex or difficult communications platforms • Expensive hardware or software systems • Unreliable or poor service quality • Using too many different solutions • Difficulties connecting remote teams or sites • The need for a more efficient/effective way to reach customers and other external parties Read more to learn about the benefits of using Zoom and which features are used more frequently by Trend Micro.
Tags : zoom, trend micro, screen sharing, mobile meetings, group messaging, video webinar
     Zoom
By: FICO     Published Date: Jun 07, 2016
As IT departments’ lists of backlogged application development projects keep growing, so does the speed of new development requests from line-of-business personnel. For many IT departments, the speed of business — the speed of requests for additional developments — can’t be met under current practices. This inability to keep pace with critical development requests, supporting timely strategy modifications, seriously impacts an enterprise’s profitability. The solution FICO advocates — one that accounts for budget constraints, legacy operational realities and quality assurance — is to empower line-of-business personnel as Citizen Developers, giving them the right set of technology assets to quickly, safely and cost effectively participate in application development.
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     FICO
By: Genesys     Published Date: Nov 17, 2017
This eBook focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months!
Tags : ebook, contact centers, cloud, customer experience
     Genesys
By: Puppet     Published Date: Jun 24, 2016
The fifth annual State of DevOps Report, presented by Puppet and DevOps Research & Assessment (DORA), confirms and highlights the fact that achieving higher IT and organizational performance is a team effort spanning development and operations — and it’s an investment that can deliver powerful returns. This year’s report shows how DevOps speeds up delivery, improves quality and security, enhances employee engagement and more. Download the report to learn why: • High-performing IT organization experience 200x more frequent deployments and 24x recovery from failures. • High performers spend 22 percent less time on unplanned work and 29 percent more time on new work, such as features or code. • Taking an experimental approach to product development improves IT performance. The report also helps you understand the ROI of DevOps, and includes formulas to quantify your potential cost savings, using metrics from you own organization.
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     Puppet
By: Oracle HCM Cloud     Published Date: Jun 07, 2016
To stay on top in in the competitive world of higher education, institutions are striving to differentiate themselves with innovative programs and high-quality student services. Core to the success of these initiatives is people. How are you attracting the best faculty and staff to deliver the outcomes today's students expect? This white paper describes modern HR best practices for fueling student success.
Tags : 
     Oracle HCM Cloud
By: Oracle HCM Cloud     Published Date: Aug 02, 2016
In the midst of industry consolidation, shrinking margins, and fierce competition for talent, health care payers are facing increasing pressure to deliver more cost efficient, high-quality patient care. Learn how to succeed in this dynamic healthcare market by integrating financial and HR systems to tackle immediate challenges and create scalability for the future.
Tags : healthcare payers, healthcare hcm, healthcare erp and hcm in the cloud
     Oracle HCM Cloud
By: Panaya     Published Date: Sep 14, 2017
HP QC isn’t relieving the complexity of testing. Learn how to extend Quality Assurance (QA) from technical testing to business process validation. Read the whitepaper to simplify and standardize your testing today.
Tags : test management, cloud testing, hpqc, lifecycle management, quality control
     Panaya
By: Spectrum Enterprise     Published Date: Oct 05, 2017
After developing the blockbuster video games Wing Commander and Freelancer, Chris Roberts spent 10 years in Hollywood making movies. In 2012, Roberts founded Cloud Imperium Games (CIG) and launched development of Star Citizen using crowd funding from fans eager to participate in shaping the new game. To facilitate Roberts' disruptive model for video game development, CIG needed ultra high-speed Internet connectivity. Read this case study to learn how CIG leverages blazing Internet speeds and capacity to engage players directly in creating the movie-quality gaming world of Star Citizen.
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     Spectrum Enterprise
By: Zebra Technologies     Published Date: Dec 20, 2017
The use of wristbands to identify hospital patients has been a standard practice for well over half a century. Handwritten, typed or printed, wristbands were originally created to provide an easy way for caregivers to verify identity at any point along the patient’s healthcare journey. From newborns in the delivery area to geriatric patients in rehabilitation, everyone got a wristband. And that’s how things worked until the introduction of barcode technology. By putting barcodes on hospital wristbands, healthcare facilities can leverage a host of connected technologies to improve safety and quality of care. It’s also the most effective way to comply with the National Patient Safety Goal (NPSG) to “Improve the accuracy of patient identification,” which the Joint Commission has included in its annual goals since 2003.
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     Zebra Technologies
By: HP Inc.     Published Date: Jul 17, 2017
As a consumer, it’s more than likely that you own at least one item made by Jabil. Headquartered in the U.S., Jabil is one of the world’s most technically advanced manufacturing solutions providers, working with most major consumer brands across more than 100 facilities in 28 countries. Keeping its customers competitive requires Jabil to stay on the cutting edge of engineering, prototyping, and manufacturing. Producing parts on a 3D printer that meet or exceed traditional manufacturing’s cost, quality, and speed gives Jabil’s customers a new edge in the ultra-competitive consumer products market—a benefit that’s especially important to Dulchinos.
Tags : 3d printing, printer, print services, hp technology, prototyping, 3d printer, production software, printing solutions
     HP Inc.
By: HP Inc.     Published Date: Jul 17, 2017
HP builds large-format inkjet printers for corporate clients, print service providers and others with high print volumes. Purchasing a printer in this category is an important decision. HP’s latex technology offers excellent quality and reliability and, with the right print volume, outstanding economics. The engineers who build HP’s 2D printers began thinking about how they could use 3D printing to help reduce costs and innovate more quickly.
Tags : 3d printing, 3d design, digital materials, 3d prototyping, product design, print services, hp technology, printer
     HP Inc.
By: Applause     Published Date: Jul 14, 2017
Learn tips, techiques and trends for launching great digital experiences that delight your users in our free guide.
Tags : mobile app testing, mobile applications, mobile application testing, software testing, functional testing, usability testing, usability studies, security testing
     Applause
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