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By: IBM     Published Date: Jul 07, 2015
Users expect quick, consistent access to their business-critical data and applications around the clock. That’s why outages, whether they are planned or unplanned, can negatively affect revenue, consumer trust and your reputation.
Tags : big data, mobility, compute-intensive apps, virtualization, cloud computing, scalable infrastructure, reliability
     IBM
By: IBM     Published Date: Oct 20, 2015
This paper introduces the IBM Predictive Customer Intelligence solution, which is designed to help your company create personalized, relevant experiences for individual customers with a focus on driving new revenue.
Tags : ibm, customer, predictive, intelligence, revenue, crm & customer care
     IBM
By: IBM     Published Date: Oct 20, 2015
See how Predictive Customer Intelligence can help identify opportunities to generate revenue, build loyalty, increase wallet share, and improve service.
Tags : ibm, predictive, customer, intelligence, wallet share, revenue, crm & customer care
     IBM
By: IBM     Published Date: Apr 14, 2016
Discover what it takes to deliver truly proactive care to customers and find out how active customer experience management can deliver significant business benefits in the form of cost savings, reduced churn, and increased revenue.
Tags : ibm, telecom, customer experience, proactive customer care, csp, communication service providers, customer experience/engagement
     IBM
By: IBM     Published Date: Oct 26, 2016
Predictive analytics transforms organizations. Watch this video to see how predictive analytics can improve outcomes in four strategic areas critical to the success of your business: - Customer satisfaction and retention - More effective HR processes - Fraud and threat detection and prevention - Revenue growth and profitability
Tags : ibm, analytics, predictive analytics
     IBM
By: IBM     Published Date: Jul 26, 2017
Every day, torrents of data inundate IT organizations and overwhelm the business managers who must sift through it all to glean insights that help them grow revenues and optimize profits. Yet, after investing hundreds of millions of dollars into new enterprise resource planning (ERP), customer relationship management (CRM), master data management systems (MDM), business intelligence (BI) data warehousing systems or big data environments, many companies are still plagued with disconnected, “dysfunctional” data—a massive, expensive sprawl of disparate silos and unconnected, redundant systems that fail to deliver the desired single view of the business. To meet the business imperative for enterprise integration and stay competitive, companies must manage the increasing variety, volume and velocity of new data pouring into their systems from an ever-expanding number of sources. They need to bring all their corporate data together, deliver it to end users as quickly as possible to maximize
Tags : scalability, data warehousing, resource planning
     IBM
By: IBM     Published Date: Jun 13, 2018
In the digital era, businesses in every industry are becoming technology companies. New business models such as “product as a service” (in which traditional manufacturers and distributors are driving new revenue streams by integrating software-based services into their offerings) and new operational models, such as collaboration, social business, and mobile platforms, mean that nearly every company is deriving at least part of its revenue from cloudbased solutions. So, why are so many of these new cloud solution providers building their businesses on shaky foundations? The truth is, when your business is based in the cloud, you need more than on-demand leased compute and storage capacity. You need a cloud that is enterprise-grade, secure, and resilient. Equally important—and overlooked by too many cloud solution providers—you need a cloud platform that is able to grow your business into the future, supporting next-generation functionality like Artificial Intelligence (AI). No matter wh
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     IBM
By: Sitecore EMEA     Published Date: Jan 23, 2018
Anything you do is an opportunity to learn and get better in creating the right experiences for your visitors, which is why you should always be testing. Testing is well proven and will help you increase revenues. There are many elements you should be testing, and as you get more confident with testing, there are different levels of how you should be testing—from simple A/B to multivariant testing.
Tags : tactics, optimizing, commerce, sitecore
     Sitecore EMEA
By: Sitecore EMEA     Published Date: Jan 23, 2018
The global beauty company provides an exhilarating example of the power of context-driven commerce. When customers can rely on brands to achieve the outcomes that are important to them, brand owners can shift their focus from nonstop customer acquisition to long-term customer engagement. The Sitecore Experience Platform and the underlying Sitecore Experience Database are foundation technologies for IT organizations wanting to implement context-driven commerce environments that function elegantly today and into the future. Sitecore puts an end to digital retailers’ obsession with cart abandonment, replacing it with opportunities to delight customers with personal, meaningful commerce offers.
Tags : advertising, revenue, customers, social channels, sitecore
     Sitecore EMEA
By: Adobe     Published Date: Mar 21, 2017
When it comes to audience engagement, the landscape has been completely rewritten. Media and entertainment companies need to embrace new technologies to achieve revenue goals.
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     Adobe
By: Optimizely     Published Date: Apr 06, 2018
Getting the most out of A/B and other controlled tests. In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At Bing a small headline change an employee proposed was deemed a low priority and shelved until one engineer decided to do a quick online controlled experiment—an A/B test—to try it out. The test showed that the change increased revenue by an astonishing 12%. That experience illustrates why it’s critical to adopt an “experiment with everything” approach, say Ron Kohavi, the head of the Analysis & Experimentation team at Microsoft, and Stefan Thomke, an HBS professor. In this article they describe: How to properly design and execute A/B and other controlled tests ? Ensure test integrity ? How to interpret results and avoid pitfalls
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     Optimizely
By: JBoss Developer     Published Date: Oct 21, 2016
Markets constantly test organizations with shifting customer expectations and competitors seeking to provide better value at a lower cost. This tension is the catalyst that continually pushes organizations to search for ways to improve their services, improve the speed which they deliver value to their customers, enable employees to get more done with less administrative overhead, and most importantly, to constantly grow by generating more revenue. This is the basis of BPM, to be able to identify and capture processes in an organization to create repeatable, measureable and consistent execution of goals to drive their business forward.
Tags : open source, stp, brms, kpi, management
     JBoss Developer
By: bChannels     Published Date: Dec 11, 2018
For many years, organizations thought about business continuity in much the same way they thought about business insurance — yes, it was important, but rarely was it top of mind. But that’s all changed. Many organizations have, unfortunately, discovered that even a scant few minutes of service downtime can have deleterious effects on their business operations, resulting in lost revenue, diminished customer confidence and heightened compliance risk. For those and other reasons, IT executives have raised the bar on business continuity preparedness for their organizations in all ways. New technologies, business processes and partnerships, combined with a raised level of importance for testing and a full appreciation of what virtualization can and can’t do for business continuity, are essential to new thinking around avoiding the impact of an unplanned service interruption. Download this informative Whitepaper to learn more about how Veritas Netbackup 8.1.2 can help.
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     bChannels
By: WNS     Published Date: Jun 21, 2017
'Innovatively growing a consumer base, especially non-users' can be a challenging task for a CPG organization, looking for growth strategies in a world of discerning loyalty and fragmented markets. WNS designed a personalized consumer analysis framework that enabled a CPG major to successfully target non-user target segments, and enabled a two-fold growth in consumer base and revenue from sales.
Tags : consumer survey, data set, u&a studies, analysis, non-users, price optimization, brand affinity, cpg
     WNS
By: Schneider Electric     Published Date: Apr 23, 2019
After buzzing Industry 4.0 all over the media by all OT and IT experts, today, a few key concepts seem to unveil the potential that the industry believes is behind Industry 4.0. These include: Smart Machines, Smart Factory, cyber physical systems, Everything-as-a-Service and a few technologies like OPC UA, cloud and data analytics. Clearly, they are the innovation drivers and must-haves for every vendor of automation products that want to be recognized as leaders or challengers. Sooner or later they will become standards and used by followers and niche players, but the key question for the market of automation suppliers is not who is first in developing and providing all the nice concepts and technologies, but who is creating and combining them in the right way so that they can be turned into new revenue streams. We keep in mind that competitive advantages can be achieved through increasing operational efficiency, but the better way is through strategic uniqueness. Companies which ar
Tags : industry 4.0, iiot, smart machines, smart manufacturing, business models
     Schneider Electric
By: HP - Enterprise     Published Date: Jun 05, 2013
Whether you want to map directions, find a restaurant, look up your flight details, see where your next meeting is, or just check your email, chances are you do it on your smartphone. Just about everything is going mobile. Industries such as retail and financial services are going mobile to increase efficiency and generate more revenue. Mobile business apps and mobile enterprise apps have the potential to transform organizations. This white paper discusses key mobile trends and analyzes how financial services organizations must change their IT application development, testing, monitoring, and management methodologies while extending their services to multi-client mobile environments, leveraging both Native and Mobile-oriented Web apps.
Tags : mobility, financial services, revenue stream, application development
     HP - Enterprise
By: Akamai     Published Date: Jul 06, 2010
Founded in the Queensland outback in 1920, Qantas Airways is the world's longest continuously operating airline. Today it is widely regarded as the world's leading long-distance airline and one of the strongest brands in Australia, responsible for an estimated $1.7 billion in revenue for the fiscal year 2009/2010. The airline is committed to continually improving the experience on its website, qantas.com, whether enabling travelers to book all parts of a holiday or to self-manage their travel experiences. Since the site was first launched in 1996, it has evolved into the airline's primary customer contact channel.
Tags : qantas, case study, site performance, clicks, travel, e-commerce, ecommerce, uptime
     Akamai
By: Tellabs     Published Date: Mar 23, 2012
Tellabs' white paper explains how IPsec addresses the security issues inherent in LTE networks. It also reviews the end-to-end protection solutions available in the IETF IPsec standard.
Tags : deploy, tellabs, network migration, migration, synchronization, ethernet, backhaul, backhaul network
     Tellabs
By: Tellabs     Published Date: Mar 23, 2012
Tellabs' white paper helps you find the right packet syntonization/synchronization solution for your LTE network. Learn how to migrate smoothly to IEEE 1588v2-based syntonization and how to support phase synchronization once final standards emerge.
Tags : deploy, tellabs, network migration, migration, synchronization, ethernet, backhaul, backhaul network
     Tellabs
By: Tellabs     Published Date: Mar 23, 2012
This white paper from Tellabs outlines the key steps for upgrading a backhaul network to Ethernet and the benefits compared to TDM or SDH/SONET.
Tags : deploy, tellabs, network migration, migration, synchronization, ethernet, backhaul, backhaul network
     Tellabs
By: BMC Software     Published Date: May 01, 2015
Complex hybrid environments can make it difficult to track interdependencies, increasing the risk of disrupting critical business services. In this research paper by EMA, you’ll learn how application discovery and dependency mapping can help you: • Meet granular targets for availability, cost, and time-to-revenue for cloud services • Accelerate mean time to repair (MTTR) while communicating better with stakeholders • Manage even the most complex hybrid environments more efficiently and effectively • Understand the impact of proposed changes and potential security risks to guide decision-making
Tags : hybrid environments, critical business services, mean time to repair, potential security risks, decision-making, cloud optimization, visibility and performance
     BMC Software
By: Dyn     Published Date: Mar 30, 2016
IPM offers unparalleled visibility across the Internet allowing you the ability to optimize infrastructure costs, mitigate risk, and protect your revenue. Unlike APM and NPM which only provide visibility into your applications or internal network respectively, IPM provides a complete end-to-end view of the public Internet so you can: - Decide where to host content and applications for top performance - Determine the impact website partners, such as cloud providers and ISPs, have on web responsiveness - Identify optimal cloud hosts, NSPs, CDNs, and SaaS providers for Internet traffic, by region - Monitor and measure service provider performance and SLA compliance
Tags : dyn, internet performance management, online performance, ipm, apm, npm
     Dyn
By: Infomatica     Published Date: Mar 05, 2014
Knowing more about a customer’s relationship with your financial services company is key for growth. Discover how emerging data tools can help you improve customer centricity and find new revenue opportunities, unlocking the value of customer information.
Tags : improving revenue, customer experience management, financial services, best practices, customer information, solutions
     Infomatica
By: Monetate     Published Date: Sep 30, 2014
Real-time marketing is one of those buzzwords that sounds good. But, when you ask someone what it means, you get a pretty fuzzy answer. So, we decided to clarify that answer with exclusive research, produced in association with Econsultancy, that provides a snapshot of the real-time marketing landscape in 2014. Inside this report, you’ll learn how to leverage best real-time marketing practices to drive better customer experiences and increased revenue.
Tags : real-time marketing, exclusive research, marketing landscape, personalized messages, web analytics, business intelligence, market research, usability
     Monetate
By: Dell     Published Date: Feb 02, 2018
Digital transformation is the process of creating value, growth, and competitive advantage through new offerings, business models, and business relationships that are data centric and data driven. It’s about changing the way that business gets done. This transformation also places IT at the forefront when making strategic business decisions related to redefining business processes and operational efficiencies, shifting work and employee productivity, changing customer relationships, increasing buyer loyalty, and transforming product and service revenue streams. IDC believes that IT organizations must assume a critical role in the forthcoming digital reinvention by assuming the position of being a critical business innovation platform.
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     Dell
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