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By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
Tags : home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
Tags : home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
     Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
By: Dassault Systèmes     Published Date: Jun 19, 2018
Companies that manufacture industrial equipment find themselves in a unique place among manufacturers: • Their products can range from small components to mammoth machines for mines or mills. • They rarely order large production runs and may be called on to create a process that results in an order of one. • Their markets impose challenging constraints. Customers want more choices, more options, more extras, and more features. And they want the order to be fulfilled sooner. The competitive environment is forcing model cycles to shrink, pressuring manufacturers to accelerate processes that are unable to keep pace. Dassault Systèmes DELMIA has assembled an industry-specific set of roles for industrial equipment manufacturers that brings these challenges under control.
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     Dassault Systèmes
By: Dassault Systèmes     Published Date: Jun 19, 2018
Robot programmers frequently find it challenging to deliver material handling, arc welding, spot welding, or drill and riveting programs that work with certainty on the first run. Because robot programming is not part of the design phase, they are forced to implement fixes and workarounds on the shop floor. Costs escalate as production cycles expand and changes are made without knowledge of the shop floor impacts. DELMIA Robotics on the Dassault Systèmes 3DEXPERIENCE platform delivers high quality, collision-free programs in the native robot language with no need for intervention on the shop floor. In the virtual world, programmers and designers work in concert to create the most productive tooling operations and robot cycle times. Programming can move ahead independently without interrupting production, and robot programs perform predictably the first time. Costs of programming and production are significantly reduced, and products move to market more quickly. Learn how offline robot
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     Dassault Systèmes
By: IBM Watson Health     Published Date: Jul 06, 2018
The need Carson Tahoe Health needed insights to convince its board that an outpatient palliative care program could help address its higher-thanaverage mortality rates and help decrease the risk of future financial impact from those rates The solution The healthcare system used IBM® CareDiscovery to track and analyze end-stage patient mortality and related length of stay, readmissions, utilization and costs in key disease groups—by comparing those who participated in trial inpatient palliative care and those who did not The benefit The analysis was used to demonstrate to the system’s board that an outpatient palliative care service line was viable in terms of both cost savings and quality-of-care improvement
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     IBM Watson Health
By: Wasabi     Published Date: Oct 24, 2017
An explosion of data storage needs, both in terms of volume and accessibility, are unmet by first-generation storage solutions. The massive datasets being generated are un-storable due to costs and unable to be fully leveraged because of speed limitations. The needs of individual businesses, and our greater economy, demand the commoditization of cloud storage. Cloud Storage 2.0 represents a new generation of solutions that promise to turn Cloud Storage into a utility along the lines of bandwidth and electricity. Leading this evolution with high-speed, low cost, reliable cloud storage is Wasabi. In this white paper we look at the genesis and possibilities of Cloud Storage 2.0, and Wasabi’s place at its forefront. Free trial with no credit card required offer available as well.
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     Wasabi
By: Cisco EMEA     Published Date: May 15, 2018
Il Gruppo Marcegaglia conferma una strategia di sicurezza IT basata su soluzioni Cisco che va dagli strumenti di firewall al sistema di Next-Generation Intrusion Prevention System passando per la gestione centralizzata. Il Gruppo Marcegaglia è la realtà industriale leader mondiale nella trasformazione dell’acciaio che opera dall’Italia a livello globale, con una presenza di 43 stabilimenti distribuiti su una superficie complessiva di 6 milioni di metri quadrati. Fanno parte del Gruppo 7.000 dipendenti, 60 unità e 210 rappresentanze commerciali per un fatturato che, nel 2013, è stato di oltre 4 miliardi di euro nel settore dell’acciaio e diversificate. Il tutto grazie alla produzione quotidiana di 5.500 chilometri di manufatti in acciaio inossidabile e al carbonio per oltre 15.000 clienti, per un totale di oltre 5 milioni di tonnellate lavorate ogni anno.
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     Cisco EMEA
By: RSM US     Published Date: Dec 20, 2017
There is an increasing demand for finance and accounting outsourcing (FAO) among middle market companies, as organizations become more comfortable with the solution. FAO helps companies enhance the efficiency and effectiveness of the finance and accounting function through process and technology improvements, enabling internal employees to focus on the core business. RSM US LLP’s FAO platform goes beyond out-of-the-box functionality within technology solutions, integrating additional intellectual property, including workflows, business processes and organizational frameworks. By leveraging this comprehensive platform, our FAO team can help middle market companies overcome a myriad of finance and accounting challenges. These include hiring, training and developing staff, and most importantly producing actionable finance and accounting information in a timely manner to make critical business decisions.
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     RSM US
By: Group M_IBM Q418     Published Date: Sep 10, 2018
Emid is a leading provider of managed ICT solutions and a pioneer of cloudbased banking systems in Africa. Based in Pretoria, Emid began as part of a major South African retail bank, providing core banking capabilities for other financial providers, and was acquired in 2015 by EOH, the largest technology service provider in Africa. Today, Emid provides managed services including networking, infrastructure, and IT support for businesses across industry sectors, as well as offering its C4 cloud-hosted, core-banking omni-channel platform.
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     Group M_IBM Q418
By: Domino     Published Date: Apr 06, 2018
Domino provides a broad portfolio of innovative industrial coding and marking solutions developed in collaboration with customers in food and beverage, life sciences, manufacturing and other industries. Beyond delivering the latest printing technologies and Industry 4.0 connectivity, Domino brings four decades of knowledge and expertise to help companies maximize productivity and OEE with agility to meet the changing needs of today’s fast-paced world. Domino is more than a mark. Domino printing technologies include thermal transfer overprinting, thermal ink jet, continuous ink jet, print-and-apply labeling, large character inkjet and laser.
Tags : domino, food, beverage, manufacturing, customers
     Domino
By: Dell PC Lifecycle     Published Date: Mar 13, 2018
Das Royal Victoria Regional Health Centre (RVH), ein Krankenhaus etwa 100 km nördlich von Toronto in zentraler Lage von Ontario in Kanada, bietet eine schnelle Gesundheitsversorgung für mehr als 450.000 Bewohner in einem großen Gebiet. Das RVH-Team besteht aus mehr als 380 Ärzten, 2.500 Mitarbeitern und 850 ehrenamtlichen Helfern und bietet ein außergewöhnliches Gesundheitsangebot und spezielle Dienstleistungen. Dazu zählen Krebsbehandlung, Behandlung von Schlaganfällen, Orthopädie, Intensivmedizin, psychiatrische Versorgung und interventionelle Radiologie. Neben der Akutversorgungseinrichtung in Barrie mit 319 Betten stellt das RVH auch die MEDITECH EHR-Plattform (Electronic Health Records) für mehrere andere Krankenhäuser in Midland, Orangeville und Collingwood bereit.
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     Dell PC Lifecycle
By: Cloudian     Published Date: Feb 15, 2018
We are critically aware of the growth in stored data volumes putting pressure on IT budgets and services delivery. Burgeoning volumes of unstructured data commonly drive this ongoing trend. However, growth in database data can be expected as well as enterprises capture and analyze data from the myriad of wireless devices that are now being connected to the Internet. As a result, stored data growth will accelerate. Object-based storage systems are now available that demonstrate these characteristics. While they have a diverse set of use cases, we see several vendors now positioning them as on-premises targets for backups. In addition, integration of object-based data protection storage with cloud storage resources is seen by these vendors as a key enabler of performance at scale, cost savings, and administrative efficiency.
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     Cloudian
By: Cloudian     Published Date: Feb 21, 2018
We are critically aware of the growth in stored data volumes putting pressure on IT budgets and services delivery. Burgeoning volumes of unstructured data commonly drive this ongoing trend. However, growth in database data can be expected as well as enterprises capture and analyze data from the myriad of wireless devices that are now being connected to the Internet. As a result, stored data growth will accelerate. Object-based storage systems are now available that demonstrate these characteristics. While they have a diverse set of use cases, we see several vendors now positioning them as on-premises targets for backups. In addition, integration of object-based data protection storage with cloud storage resources is seen by these vendors as a key enabler of performance at scale, cost savings, and administrative efficiency.
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     Cloudian
By: DigiCert     Published Date: Jun 19, 2018
The Internet of Things (IoT) has rapidly transformed the digital landscape and the world we live in. Intelligent devices and sensors connect smart cars, robotic manufacturing equipment, smart medical equipment, smart cities, industrial control systems, and much more in a way that improves lives and saves businesses billions of dollars. But along with its benefits, rapid IoT growth introduces a new dimension of security vulnerabilities that dramatically escalates the nature and seriousness of cybercrime risks. In addition to traditional confidentiality cyber risks, IoT threats include attacks that can: • Render smart appliances useless • Shut down city power grids • Threaten lives through hacked pacemakers and other medical devices. Such security flaws not only endanger lives, frustrate customers, and disrupt business operations, but they create significant cost and public relations damage for IoT developers and manufacturers.
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     DigiCert
By: Zilliant     Published Date: Sep 27, 2018
Building Materials Manufacturer Improves Profitability and Quote Response Time with Price Optimization
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     Zilliant
By: SAP     Published Date: Oct 11, 2018
For years, high-tech companies have relied on manual, linear, design-to-deliver processes when selecting, managing, and collaborating with suppliers of components and raw materials. But the digital marketplace has transformed the nature of how business gets done. Digital networks are disrupting business and changing the nature of direct spend management – and just in time to deliver new efficiencies and cost savings needed to compete in today’s complex marketplace.
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     SAP
By: SAP     Published Date: Oct 11, 2018
As new models of manufacturing and retail become prevalent, new sets of challenges await adopters: challenges in supplier selection, sourcing, and planning disconnects, and lack of visibility into inventory availability. Leading manufacturers and retailers are embracing new technologies to source and collaborate with suppliers of direct materials.
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     SAP
By: BetterUp     Published Date: Aug 14, 2018
"Looking to transform your organization to offer employees the meaningful, inspiring workplace they deserve? Learn how from industry experts in our exclusive Digital Conference Experience. Your registration includes instant access to videos, slides and other materials including: - Data that predicts what the future of work will look like - Toolkit elements your employees need to thrive in a new world of work - Steps for taking your emerging leaders and making them great"
Tags : human resource technology
     BetterUp
By: BetterUp     Published Date: Oct 29, 2018
American corporations today spend an estimated $160B annually on learning and development initiatives. Yet employees forget up to 75% of the material taught, meaning up to $120B of that investment is wasted. It’s no wonder that 70% of organizational transformations fail – organizational transformation starts with individual transformation. If we can’t nail the latter, we have no hope in achieving the former. This eBook will detail the phases of successful individual transformation, from Learning to Doing to Being, incorporating the latest evidence from fields across the behavioral sciences.
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     BetterUp
By: Dell EMC Storage     Published Date: Nov 28, 2018
As enterprises undergo digital transformation, storage infrastructure modernization is a key focus. With new storage technologies and architectures available, CIOs have more opportunity than ever to match storage platforms with workload requirements and consolidate workloads where appropriate. This white paper focuses on evolving storage requirements in the midrange market, as enterprises look to improve efficiencies in how they handle enterprise workloads. It also discusses key midrange enterprise storage capabilities CIOs should consider as they modernize infrastructure.
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     Dell EMC Storage
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