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By: OutSystems     Published Date: Apr 10, 2014
David Norfolk of Bloor Research International discusses research that compares two high-productivity platform as a service (PaaS) development platforms: OutSystems Platform and Force.com from Salesforce.com (now re-branded as Salesforce1 Platform). In this webcast, he will debunk the main myths surrounding high-productivity application development and how both platforms have overcome them, albeit with somewhat different approaches for different kinds of customers.
Tags : outsystems, predictive analysis, salesforce, cloud platforms, high productivity paas, management software company
     OutSystems
By: MuleSoft     Published Date: Apr 15, 2019
In response to the federal government’s Cloud First initiative, agencies are moving to the cloud at an accelerated rate - moving on-premise applications, data and workloads to cloud infrastructure and adopting SaaS technologies like Salesforce, ServiceNow and Workday. What many in government have found is that integration and looking for government integration solutions has emerged as a stumbling block that has prevented government from realizing many of the benefits of moving to the cloud. This is because while a growing number of applications adopted by government are in the cloud, the underlying integration technologies connecting these applications are still based on-premise, meaning that government IT teams still have to spend time provisioning and maintaining infrastructure to ensure that their middleware doesn’t become a performance bottleneck for their applications. Join us for a conversation with MuleSoft CISO Kevin Paige on why cloud integration is key for agencies to succe
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     MuleSoft
By: Salesforce.com     Published Date: May 14, 2013
Social Sales eBook: Find out which profile wins the most deals and how all your sales reps can be more successful.
Tags : social sales, case study, ceb, salesforce, customer relationships, social enterprise, salescloud, servicecloud
     Salesforce.com
By: salesforce.com     Published Date: May 30, 2013
At their most basic level, CRM CEC applications handle a wide range of tasks, including engaging customers and prospects across multiple channels, and handling trouble ticketing, order management, case management, advisory services, problem diagnostics and resolution, account management, and returns management.
Tags : salesforce, crm, service cloud, cec, customer engagement, engagement center, engaging customers, crm & customer care
     salesforce.com
By: Salesforce     Published Date: Nov 18, 2014
If you missed Dreamforce this year, we’ve got you covered. In this ebook, you’ll discover the ten major breakthroughs for Sales Cloud — and how they will enable the sales team of the future. Explore enhanced capablities, loads of new features, new mobile apps and a seamless user experience. Welcome to the sales success platform, reimagined for today’s sales team.
Tags : dreamforce, sales cloud, sales team, enhanced capabilities, new features, mobile apps, user experience, sales
     Salesforce
By: Oracle Service Cloud     Published Date: Mar 23, 2016
In the customer service solutions Forrester Wave™ for enterprise organizations, we identified the 11 most significant customer service solutions — eGain, Microsoft, Moxie, Oracle Service Cloud, Oracle Siebel CRM, Pegasystems, Salesforce, SAP Cloud for Service, SAP CRM, SugarCRM, and Verint — and researched, analyzed, and scored them. This report details our findings on how well each vendor fulfills our criteria and where it stands in relation to other vendor solutions in order to help customer service professionals select the right partner for their customer service initiatives.
Tags : oracle, service cloud, service management, customer interaction
     Oracle Service Cloud
By: Oracle Service Cloud     Published Date: Mar 23, 2016
The days of ‘buyer beware’ are over. Today it’s ‘seller beware,’ as customers—empowered by technology—share their service experiences. That means every experience must be personalized and consistent across channels and throughout the customer journey. Get it right and you’ll be rewarded with increased revenues and lifelong customers. Get it wrong and 89% of customers will stop doing business with you after one bad experience. So how do you deliver the tailored, seamless service customers demand? Learn how Oracle delivers a complete, connected, stand-out customer service solution as compared with Salesforce.
Tags : salesforce, oracle, service cloud, customer interaction, customer engagement
     Oracle Service Cloud
By: Oracle     Published Date: Jan 21, 2014
Organizations across all sizes and industries are leveraging tools to simplify business. Traditionally, marketing technology has been very task specific, designed to operate within a single functional silo such as email campaign management or lead scoring. But marketers know the value and significance of aligning marketing automation, sales force automation (SFA), and customer relationship management (CRM) platforms in the cloud — a task that can be easily accomplished through the implementation of Marketing Technologies.
Tags : marketing technology, modern marketing, tenants, customer journey, segmentation, lead generation, eloqua, oracle
     Oracle
By: Flexera     Published Date: May 30, 2019
"Cloud spend (IaaS, PaaS and SaaS) is growing 7 times faster than IT spend, and the pressure to innovate has never been greater. Today’s IT departments have to both sustain existing operations and compete through innovation—but managing the IT tangle can starve investment in your future. How do you manage today’s Cloud First movement with one eye on the future? “Cloud First: threat or an opportunity?”—an exclusive webinar from Flexera VP Presales Cynthia Tackett—will discuss what a Cloud First strategy really means for the future of ITAM and how we must adapt to future-proof our careers in the ITAM profession. You’ll learn about cloud trends, challenges and threats to your career, opportunities and your career path into the cloud, and how to future-proof your career. Register today! "
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     Flexera
By: AWS     Published Date: Apr 27, 2018
Until recently, businesses that were seeking information about their customers, products, or applications, in real time, were challenged to do so. Streaming data, such as website clickstreams, application logs, and IoT device telemetry, could be ingested but not analyzed in real time for any kind of immediate action. For years, analytics were understood to be a snapshot of the past, but never a window into the present. Reports could show us yesterday’s sales figures, but not what customers are buying right now. Then, along came the cloud. With the emergence of cloud computing, and new technologies leveraging its inherent scalability and agility, streaming data can now be processed in memory, and more significantly, analyzed as it arrives, in real time. Millions to hundreds of millions of events (such as video streams or application alerts) can be collected and analyzed per hour to deliver insights that can be acted upon in an instant. From financial services to manufacturing, this rev
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     AWS
By: Oracle     Published Date: Feb 10, 2016
There is little question that cloud is well established as a way to deliver business applications. Based on IDC research, over 70% of manufacturing companies are using hosted applications somewhere within their supply chain, with another 25% considering it. The most popular supply chain management (SCM) application areas are transportation related (transportation management, global trade management), where the "network effect" (i.e., carrier pooling, regulatory impact) can leverage both shared knowledge and existing connectivity along with sales and operations planning, demand signal management, and business intelligence/analytics. The concern that cloud is "risky" is increasingly taking a back seat to the perceived benefits of the technology. Indeed, those benefits, both achieved and anticipated, are significant, including cost, speed of implementation, and the ability to "consume" new capabilities and functionality easily and transparently.
Tags : oracle, supply chain cloud, supply chain best practices, idc research
     Oracle
By: Oracle     Published Date: Apr 22, 2014
Forbes Article: Oracle Sales Cloud is the Secret Sauce Behind Oracle's Success
Tags : oracle sales cloud, forbes
     Oracle
By: Adobe     Published Date: Aug 20, 2015
IT leaders need tools to protect a company's most important documents. That means sales agreements, offer letters, procurement contracts, legal documents - and everything between.
Tags : adobe, document, crm, mobile, sales, automation, cloud, storage
     Adobe
By: Microsoft Corporation     Published Date: Oct 19, 2010
Attend this webcast to see the product in action (including integration to Microsoft Business Productivity Online Services), to understand the competitive advantages Microsoft Dynamics CRM Online has over other solutions in the market, and to hear examples of successful customers managing their customer relationships in the cloud.
Tags : microsoft dynamics crm online, sales and marketing, business productivity, customer relationship, cloud, customer relationship management
     Microsoft Corporation
By: Microsoft Corporation     Published Date: Oct 19, 2010
Attend this webcast to see Microsoft Dynamics CRM Online in action and learn about customers who have used the solution to address areas such as Microsoft Office Outlook integration for e-mails, lead routing and qualification, opportunity management, sales process workflow, forecasting and sales analytics, and account management.
Tags : microsoft dynamics crm online, sales force automation, sfa, sales cycle, cloud, office outlook integration, analytics
     Microsoft Corporation
By: Adobe     Published Date: Aug 11, 2015
Download this Aberdeen Group report to learn why the best in class organizations are closing more deals faster by adopting esignatures.
Tags : adobe, document, crm, mobile, sales, automation, cloud, transactions
     Adobe
By: Adobe     Published Date: Nov 10, 2015
With Adobe Document Cloud you can win and retain the best, slash costs and delays, and free everyone to focus on the projects that drive your organization forward.
Tags : ibm, human resources, talent, adobe, document cloud sales management, contracts, e-signatures, quote to cash
     Adobe
By: IBM     Published Date: Jul 31, 2014
Read this new paper and learn why more organizations are responding to this dilemma by choosing cloud-based ICM.
Tags : ibm, business analytics, sales, incentive compensation management, icm, icm requirements, icm solutions, sales process management
     IBM
By: Symantec     Published Date: Jul 11, 2017
Symantec CloudSOC Cloud Data Protection allows enterprises to selectively encrypt or tokenize field-level information in SaaS apps like Salesforce, ServiceNow, and Oracle. Stay agile, competitive and compliant with the freedom to move sensitive or regulated information to the cloud while retaining physical ownership of encryption keys /token vaults.
Tags : cloud data protection, data protection, security, encryption, security infrastructure
     Symantec
By: IBM     Published Date: Oct 01, 2014
Salesforce.com is an industry leading cloud CRM solution which helps organizations streamline and effectively manage sales processes, customers and opportunities. The effectiveness of these initiatives can be improved dramatically by providing Salesforce with a 3600 view of the Customer to overcome the limitation of fragmented data that Salesforce currently relies on. This paper discusses how InfoSphere capabilities can be used to create comprehensive and accurate 3600 views of your customers from internal and external sources. This data is integrated seamlessly within Salesforce.com to help your sales teams get a complete view of the customer to help find the right contacts, allocate resources efficiently and identify new opportunities. This helps your sales teams be more efficient, effective and ultimately improve your win rate and drive more revenue.
Tags : salesforce, crm solution, data integration
     IBM
By: IBM     Published Date: Oct 07, 2015
Whether you work in marketing, customer service, sales, finance, operations or another area of your business, IBM predictive analytics software puts a wealth of advanced capabilities at your fingertips, anywhere you need them—on premises, on cloud or as a hybrid solution.
Tags : 
     IBM
By: Oracle     Published Date: Jan 22, 2014
Organizations across all sizes and industries are leveraging tools to simplify business. Traditionally, marketing technology has been very task specific, designed to operate within a single functional silo such as email campaign management or lead scoring. But marketers know the value and significance of aligning marketing automation, sales force automation (SFA), and customer relationship management (CRM) platforms in the cloud — a task that can be easily accomplished through the implementation of Marketing Technologies.
Tags : marketing technology, modern marketing, tenants, customer journey, segmentation, lead generation, eloqua, oracle
     Oracle
By: Riverbed     Published Date: Jun 02, 2015
Software as a service (SaaS) offerings such as Salesforce. com and Microsoft Office 365 are among the more popular cloud-based services. Learn how these services can help accelerate your delivery through this whitepaper.
Tags : microsoft office, saas, the cloud, cloud based mail, collaboration, remote offices, infrastructure, data streamlining
     Riverbed
By: Oracle     Published Date: Jan 13, 2014
Watch Oracle’s Thomas Kurian and Doug Clemmans as they explain: Why today’s sales processes have rendered many CRM systems obsolete How Oracle Sales Cloud enables smarter selling, leveraging mobile, social, and big data How smarter selling allows reps to sell more, managers to know more and companies to grow more. You’ll also hear from customers and see a demonstration of Oracle Sales Cloud’s “zero training” user interface. Register to watch now.
Tags : sales cloud, salesforce.com, mobile sales, social selling, sales analytics, territory management, sales quota management, sales performance management
     Oracle
By: Riverbed     Published Date: Aug 22, 2014
The world’s largest organizations are adopting cloudbased infrastructure and services at a dizzying pace. Software as a service (SaaS) offerings such as Salesforce.com and Microsoft Office 365 are among the more popular cloud-based services. When moving services to the cloud, data centers are no longer local, so the end user experience can suffer. A poor or congested Internet connection between the user and the cloud service will mean sluggish application delivery that puts a damper on user productivity and ultimately threatens application usage.
Tags : acceleration, delivery, cloudbased infrastructure, productivity
     Riverbed
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