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By: SugarCRM     Published Date: Feb 04, 2016
SugarCRM has leveraged IBM and other strategic partnerships to broaden its omnichannel appeal to enterprises, making Sugar a strong alternative to Salesforce.com, Microsoft, Oracle and SAP. Learn how SugarCRM's four-pillar strategy enables businesses to create extraordinary customer experiences.
Tags : sugarcrm, ecosystem, ibm, strategic partnerships, omnichannel capabilities, salesforce.com, customer experience
     SugarCRM
By: Epicor     Published Date: Oct 07, 2009
Pressures to reduce costs continue to outweigh all other business drivers impacting Enterprise Resource Planning (ERP) in 2009. ERP has become more than a necessary infrastructure; it is also a strategic weapon in streamlining and accelerating business processes - while providing visibility to those processes throughout the enterprise.
Tags : erp, enterprise resource planning, enterprise applications, integrated suite, roi, tco, inventory reduction, sap
     Epicor
By: SAP Inc.     Published Date: Jul 28, 2009
Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole.
Tags : roi, data quality, sap, return-on-investment, crm, erp, enterprise resource management, customer relationship management
     SAP Inc.
By: SAP Inc.     Published Date: Jul 28, 2009
Learn from today's sales leaders who have benefited from building a sales strategy based on a position of deep customer knowledge.
Tags : sap, sales organization, best-run, sales opportunity, sales strategy, customer database, crm, customer relationship management
     SAP Inc.
By: SAP Inc.     Published Date: Jul 28, 2009
Learn what companies can do in economic downturns to position themselves for later success.
Tags : crisis, sap, customer strategy, crm, customer relationship management, change management, business intelligence, soa
     SAP Inc.
By: SAP Inc.     Published Date: Jul 28, 2009
In this paper, Frank Dravis, Six Factors Consulting, discusses how even with the finest marketing organizations, the success of marketing ultimately comes down to the data.
Tags : single platform, data integration, data quality, quality management, soa, architecture, soa, sap businessobjects data services
     SAP Inc.
By: Oracle Service Cloud     Published Date: Mar 23, 2016
In the customer service solutions Forrester Wave™ for enterprise organizations, we identified the 11 most significant customer service solutions — eGain, Microsoft, Moxie, Oracle Service Cloud, Oracle Siebel CRM, Pegasystems, Salesforce, SAP Cloud for Service, SAP CRM, SugarCRM, and Verint — and researched, analyzed, and scored them. This report details our findings on how well each vendor fulfills our criteria and where it stands in relation to other vendor solutions in order to help customer service professionals select the right partner for their customer service initiatives.
Tags : oracle, service cloud, service management, customer interaction
     Oracle Service Cloud
By: Microsoft     Published Date: Jul 20, 2018
In our 35-criteria evaluation of sales force automation (SFA) providers, we identified the 10 most significant ones — bpm’online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP, and SugarCRM — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice.
Tags : 
     Microsoft
By: SAP     Published Date: Sep 12, 2012
Read an analysis of how the addition of SAP Sybase ASE as SAP's preferred database for SAP Business All-in-One solutions can reduce the overall total cost of ownership (TCO) for the database and optimize performance of SAP Business All-in-One.
Tags : sap, business all-in-one, crm, erp, enterprise resource planning, srm, supplier relationship management, business intelligence
     SAP
By: Google - SAP     Published Date: Nov 01, 2019
"Gartner recognized SAP as a Leader in the 2019 Sales Force Automation Magic Quadrant. If you’re evaluating CRM solutions, this comprehensive report provides valuable insight that can help you make a buying decision, including: Analysis of key trends in sales force automation solutions A comprehensive evaluation of leading SFA vendors A detailed overview of key features and functionality that improve sales performance"
Tags : 
     Google - SAP
By: Google - SAP     Published Date: Nov 01, 2019
"SAP has been ranked a leader in the latest Gartner Magic Quadrant for Configure, Price and Quote Application Suites (Nov 2018). According to Gartner, SAP is a Leader due to its comprehensive, integrated quote-to-cash suite, which includes lead generation, lead management, sales performance management and contract life cycle management. CallidusCloud was acquired by SAP in April 2018 and is now offered as a component of SAP Sales Cloud. SAP’s CPQ capabilities are built on .NET and offered as a multitenant SaaS solution. Key Quotes & Commentary: CRM solution integration: SAP CPQ integrates with Salesforce Sales Cloud, Microsoft Dynamics 365, SAP Hybris Sales Cloud, Netsuite and SugarCRM. This is a key point as it calms any potential fears customers might have about the openness of SAP’s Sales Cloud. Multichannel support: SAP CPQ supports direct sales, resellers and customer self-service channels with a comprehensive set of features. AI/Machine Learning. Product recommendation
Tags : 
     Google - SAP
By: Cast Iron Systems     Published Date: Feb 14, 2008
Traditionally companies had only two choices for integrating SAP solutions, complex and expensive platforms like EAI or write custom code. Integration Appliances offer companies a third option, one that dramatically simplifies and accelerates SAP integration by using a “configuration, not coding” approach to rapidly connect SAP applications with a wide variety of applications, without burdening specialist resources.
Tags : eai, sap, castiron, cast iron, enterprise resource planning, erp, crm systems
     Cast Iron Systems
By: SAP     Published Date: Jun 23, 2009
In this paper, Frank Dravis, Six Factors Consulting, discusses how even with the finest marketing organizations, the success of marketing ultimately comes down to the data.
Tags : single platform, data integration, data quality, quality management, soa, architecture, soa, sap businessobjects data services
     SAP
By: SAP     Published Date: Jun 23, 2009
Learn the importance of Data Quality and the six key steps that you can take and put into process to help you realize tangible ROI on your data quality initiative.
Tags : roi, data quality, sap, return-on-investment, crm, erp, enterprise resource management, customer relationship management
     SAP
By: SAP     Published Date: Jun 24, 2009
As information flows more freely in the business world, decisions need to be made quicker and based on sturdier data.
Tags : business intelligence, smb, sap, small business, medium business, best-in-class, time-to-information, laggards
     SAP
By: SAP     Published Date: Jul 07, 2009
How do you know what to do to protect your current business and identify areas of future growth? How do you balance opportunity with risk? This paper helps answer those essential questions.
Tags : sap, crm, supply chain management, enterprise resource planning, erp, business intelligence, information management, enterprise performance management
     SAP
By: SAP     Published Date: Jan 19, 2010
Your information can be one of your greatest assets - helping you stay on top of regulatory requirements, close to customers, and ahead of the competition. Organizations that pay attention to their data will be the ones to survive and thrive. So how do you obtain a complete view of your information when it is scattered across silos? Or integrate data from structured and unstructured data sources? Or help reduce the risk of inaccurate reporting? And how do you manage your information more effectively to help keep costs from spiraling out of control?
Tags : sap, eim, enterprise information management, erp, crm, etl
     SAP
By: SAP     Published Date: Jan 21, 2010
The goal of this article will be to contribute to the emerging dialog on the subject of business value by extrapolating from BI lessons learned and from DecisionPath Consultings experience working with Fortune 1000 customers and Government agencies.
Tags : sap, business intelligence, data warehousing, enterprise application, erp, scm, crm, manufacturing
     SAP
By: SAP     Published Date: Aug 03, 2010
Today, the ERP reality is very different, and much more beneficial, for smaller firms. A variety of options have emerged to address and overcome the key concerns and obstacles of the past. Learn about the drivers that force these executives to address an ERP decision, the considerations involved in those decisions, and critical implementation factors once an ERP decision is made.
Tags : sap, business intelligence, erp, sme, shipping, transportation, enterprise applications, smb
     SAP
By: SAP     Published Date: Nov 09, 2010
Read this technology brief from Ziff Davis Enterprises to learn about the benefits for an organization by taking a "greenfield" approach to enterprise mobility.
Tags : sap, mobility, competitive edge, greenfield, enterprise mobility, mobile, applications, sybase
     SAP
By: SAP     Published Date: Feb 10, 2011
Tap directly into the findings of an exclusive survey by IDG Research and Sybase with this new white paper that define the current state of mobility. More importantly it underscores specific ways IT can and should behave to proactively deal with the fast-developing world of enterprise mobility. Download it now to learn more about how the "Consumerization of IT" presents a wealth of business opportunities for IT management.
Tags : sap, mobility, competitive edge, greenfield, enterprise mobility, mobile, applications, iphone
     SAP
By: SAP     Published Date: Feb 10, 2011
The recession notwithstanding, mobile devices continue to be purchased in record numbers, pouring into the organization. These devices are coming in a wide variety of hardware and operating system types, making their management and security a big IT challenge. This IDG Playbook is designed to help guide your strategy to manage and secure the booming mobile environment.
Tags : sap, mobility, competitive edge, mobile workers, enterprise mobility, mobile, applications, iphone
     SAP
By: SAP     Published Date: Dec 20, 2010
This article will discuss how SAP is working to enable mobility for its customers and provide an overview of several of SAP's key mobility tools and applications.
Tags : sap, mobility, competitive edge, mobile workers, sybase, enterprise mobility, mobile, applications
     SAP
By: SAP     Published Date: Oct 05, 2010
This paper will examine the state of consumer mobile in retail today, Driven in part by RSR's research among retailers as well as a look at the mobile use---cases that retailers have currently deployed.
Tags : sap, mobility, competitive edge, mobile workers, shopper, ecommerce, consumer mobile, enterprise mobility
     SAP
By: SAP     Published Date: Mar 25, 2011
Check out this case study describing how Colmobile, Israel's largest auto importer, is using SAP CRM to deliver a differentiated customer experience. (Bloomberg Businessweek Research Services, 2011)
Tags : sap crm, customer experience, customer-centric infrastructure, integration application
     SAP
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