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By: Eaton Corp.     Published Date: Jun 01, 2009
If IT and Facilities could work collaboratively, organizations can operate more efficiently and effectively while still meeting their business objectives.  That's why Eaton® is partnering with organizations that develop IT management systems to create an integrated approach to energy management.  This white paper describes how a joint monitoring and management solution links IT assets, the data center infrastructure and Facilities assets into a holistic perspective aligned with business processes.
Tags : white paper, facilities, collaborate, single pane, joint monitoring, management solution, it assets, data center. solutions
     Eaton Corp.
By: Genesys     Published Date: May 14, 2009
Customer loyalty is a two-way street. Businesses around the world are finding greater success at winning, serving and retaining customers when they are able to respond quickly and effectively whenever they call. Intelligent Customer Front Door (iCFD) is a metaphor that describes a set of applications and technological resources that enable businesses to identify callers and quickly aggregate information about them to assist in successfully resolving their needs. Learn more today!
Tags : genesys, opus, customer loyalty, customer, crm, customer relationship management, retention, intelligent customer front door
     Genesys
By: Ping Identity     Published Date: May 05, 2009
This white paper, intended for a management-level audience, describes why and how any organization can implement secure Internet single sign-on with a federated identity management system. Learn more today!
Tags : pingidentity, sso, secure internet, single sign-on, federated identity management system, software as a service, saas, business process outsourcing
     Ping Identity
By: Trend Micro, Inc.     Published Date: Apr 29, 2009
In January of 2008, a random sample of online technical newsletter subscribers at midsize companies (100-5,000 employees) received an email invitation to participate in a survey about data protection solutions use at their organizations. The goal of the survey was to identify sources of and/or reasons for information security breaches, and to better understand how businesses are planning to protect themselves against data leaks. The following report presents top line results of the study.
Tags : trend micro, data breach, smb, midsize, breaches, data breaches, data loss prevention, dlp
     Trend Micro, Inc.
By: Stratus Technologies     Published Date: Apr 17, 2009
The long migration to electronic health records (EHRs) in the U.S. is set to speed up with the funding authorized by the American Reinvestment and Recovery Act of 2009.  But what are the specific risks when clinicians can’t access electronic health records? How far-reaching are the consequences when EHR data is lost, or its integrity is compromised?  This paper looks at the mission-critical role of EHR systems, and introduces availability solutions that build in uptime protection to ensure the continuity of operation that both caregivers and patients can depend on.
Tags : stratus, electronic health records, ehrs, american reinvestment and recovery act, health, records, availability solutions, mission-critical
     Stratus Technologies
By: VeriSign Incorp.     Published Date: Apr 15, 2009
"The Shortcut Guide to Business Security Measures Using SSL" examines current information security threats to business and describes techniques for developing a security management strategy that leverages established best practices.
Tags : extended validation, green bar, online security, optimize, sgc, server gated cryptography, verisign, trust marks
     VeriSign Incorp.
By: SubscriberMail     Published Date: Apr 14, 2009
If your opt-out process asks list members to provide a reason for the unsubscribe, are you listening to what they are saying? It can be silly, or downright filthy, but it can also provide valuable insight into the good and bad of your email marketing practices.
Tags : subscribermail, unsubscribe, email marketing, e-mail marketing, website, marketing, e-mail content, rich media
     SubscriberMail
By: WebEx     Published Date: Apr 02, 2009
IDG Research Services recently queried 144 CIO Magazine subscribers to gain insight into how and why collaboration technology is creating competitive advantage. This summary report explores different market trends with commentary from key respondents as well as WebEx's Knight, an industry expert. Learn more today!
Tags : webex, collaborative efforts, on-demand, collaboration technology, competitive advantage, webex knight, firewall, external audiences
     WebEx
By: SPSS, Inc.     Published Date: Mar 31, 2009
This paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation and improving the predictive capabilities of the IT organization.
Tags : predictive enterprise, spss, enterprise feedback management, efm, customer-driven innovation, crm, customer relationship management, customer experience
     SPSS, Inc.
By: SPSS, Inc.     Published Date: Mar 31, 2009
This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by text analytics solutions.
Tags : spss, text analytics, data management, statistical analysis, natural language processing techniques, computational linguistics, web sites, blogs
     SPSS, Inc.
By: SPSS Inc.     Published Date: Mar 31, 2009
This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by text analytics solutions.
Tags : spss, text analytics, data management, statistical analysis, natural language processing techniques, computational linguistics, web sites, blogs
     SPSS Inc.
By: Silverpop Engage B2B     Published Date: Mar 24, 2009
What happens to the leads your marketing department generates from initiatives such as white-paper downloads, referrals and trade-show business-card drops? According to research firm MarketingSherpa, 12.5 percent are genuine leads, ready or willing to buy and get moved into the sales cycle, while 17.5 percent get discarded right away because they clearly didn’t qualify or couldn’t be verified. Learn more today!
Tags : silverpop b2b, lead management, engagement marketing solutions, emarketing tools, single-message, drip campaigns, engage b2b, b2b database
     Silverpop Engage B2B
By: BlackBerry     Published Date: Mar 16, 2009
This document describes the security features of the BlackBerry Enterprise Solution and provides an overview of the BlackBerry security architecture.
Tags : blackberry, enterprise solution, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software
     BlackBerry
By: Ecessa Corporation     Published Date: Mar 11, 2009
This paper describes how organizations can use advanced, yet affordable WAN link optimization solutions to leverage the benefits of multiple sites, while maintaining high-performance and reliability for applications delivered across all sites. You will discover how to use WAN link controllers to manage, automatically load balance and failover of multiple WAN and ISP links to ensure site–to-site connectivity, and deliver applications reliably.
Tags : adsl load balancing, vpn load balancing and redundancy, bandwidth aggregation, qos, bandwidth control, bandwidth management, multi-homing, bgp multihoming
     Ecessa Corporation
By: InMage     Published Date: Feb 24, 2009
This paper describes a series of tests run to determine the viability of continuous data protection (CDP) using InMage DR Scout along with Agami Systems AIS 3000 series of unified storage systems.
Tags : inmage, dr scout, accenture, cdp, continuous data protection, agami systems ais 3000, backup, data management
     InMage
By: IBM     Published Date: Feb 18, 2009
This white paper provides insight into the requirements for protecting privacy in SAP non-production environments and describes some of the comprehensive data masking techniques available with the IBM® Optim™ Data Privacy Solution for SAP® Applications.
Tags : ibm integrated data management, data privacy, sap application, ibm optim data privacy solution, data masking, business context data elements, data integrity
     IBM
By: MicroAgility     Published Date: Feb 18, 2009
“Web 2.0” is a vogue term which describes the trend in the use of World Wide Web technology and web design that aims to enhance creativity, information sharing, and most notably, collaboration among users.
Tags : microagility, web 2.0, rss, shareholders value, cxo
     MicroAgility
By: F5 Networks Inc     Published Date: Jan 22, 2009
This paper is the second in a series. The first, Acceleration 101, describes acceleration features and terms. This paper focuses on topology options for deploying acceleration features in an Application Delivery Network (ADN).
Tags : acceleration, application delivery network, application acceleration solution, acceleration deployment
     F5 Networks Inc
By: F5 Networks Inc     Published Date: Jan 22, 2009
One of the unfortunate effects of the continued evolution of the load balancer into today's application delivery controller (ADC) is that it is often too easy to forget the basic problem for which load balancers were originally created-producing highly available, scalable, and predictable application services. This White Paper describes the Evolution of load balancing devices to Application Delivery Controllers.
Tags : application delivery controller, load balancer, load balancing
     F5 Networks Inc
By: Dell Windows Server     Published Date: Jan 16, 2009
This Dell Virtualization Reference Architecture (RA) white paper describes Dell validated architectures for Windows Server 2008® Hyper‐V. The Virtualization RA is intended to provide customers with example virtualization solution configurations that can be used to consider, evaluate, and select the Dell virtualization solution components that best fit their requirements.
Tags : dell, microsoft windows server 2008, hyper-v, reference architecture, virtualization ra
     Dell Windows Server
By: Mimosa Systems     Published Date: Jan 14, 2009
This paper describes how Cost and Breakeven Analysis of Email Discovery Using Mimosa NearPoint Email Archiving with eDiscovery Option. This customer is one of the largest manufacturers and marketers of healthcare supplements in North America with corporate headquarters in California. The company wanted to solve two related problems: eDiscovery risk and cost and PST propagation.
Tags : mimosa systems, ediscovery option, ediscovery risk, pst propogation, mimosa nearpoint, storage
     Mimosa Systems
By: Neolane, Inc.     Published Date: Dec 30, 2008
Multi-channel or cross-channel marketing: which is better? The differences seem subtle on the surface, but the results are vastly different.  Neolane's new white paper, titled, Multi-channel Marketing Hits the Wall,describes the perils of over-reliance on simplistic multi-channel campaigns, explains how to build the foundation for true cross-channel marketing, and includes real-world examples of organizations that made the transition.
Tags : neolane, multi-channel marketing, cross-channel marketing, cross-channel, direct marketing, crm software, custom content, deliverability
     Neolane, Inc.
By: SubscriberMail     Published Date: Dec 12, 2008
Your email subscribers are likely feeling the economic crunch as much as—if not more than—your business. With that in mind, now is definitely the right time to keep your audience informed of any savings or promotional offers that are available. Even if business has been strong enough in the past that you were able to avoid offering special incentives, marketing in a time of economic uncertainty needs to be performed with an eye toward the future. Fostering customer loyalty now via special offers can pay dividends down the road when the economy rights itself.
Tags : subscribermail, email marketing, online marketing, e-marketing, email marketing services/software
     SubscriberMail
By: SubscriberMail     Published Date: Dec 12, 2008
The benefits of addressing the image suppression issue are significant. A recent controlled study by SubscriberMail demonstrated the response improvements gained by optimizing an email message to have impact even when images are not displayed. In this study, an email message that was not optimized for image suppression was sent to a test panel of approximately 50,000 subscribers. Simultaneously, a panel of similar makeup received a version of the same message optimized for non-graphical display. Compared to the non-optimized version, the optimized version saw an 87 percent increase in clicks.
Tags : subscribermail, image blocking, image suppression, email marketing services/software
     SubscriberMail
By: SubscriberMail     Published Date: Dec 12, 2008
If you’ve ever heard George Carlin’s famous “Seven Dirty Words” you can’t say on TV, you can safely avoid using all seven in your subject lines – they will definitely get you blocked. Here is a list of 100 more that you should avoid using as well. Top 100 words NOT to use in your subject  lines.
Tags : email marketing, subscribermail, spam words, junk words, subject line titles, email marketing services/software
     SubscriberMail
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