RSS feed Get our RSS feed

News by Topic

self service software

Results 1 - 14 of 14Sort Results By: Published Date | Title | Company Name
By: BMC Software     Published Date: Jun 25, 2013
Enterprise users today are busier than ever and have grown accustomed to convenience and simplicity when they use technology in their personal lives. To stay productive at work, they demand faster, easier access to IT services, no matter where they are. BMC Software is meeting the changing demands of service delivery with a new approach to IT self-service. MyIT lets you give them everything they need — all from one simple, intuitive app. Imagine a world where users help themselves and you spent less time on trouble tickets and more time on strategic IT initiatives. No need to imagine, this world exists. Try MyIT today!
Tags : enterprise, technology, it services, self-service, technology, software, strategy
     BMC Software
By: FusionOps     Published Date: Jun 15, 2016
Download this white paper to learn why Merck Animal Health's Dave Williams is striving for self service supply chain analytics with the help of cloud software.
Tags : 
     FusionOps
By: SolidFire_NetApp     Published Date: Oct 10, 2016
This paper introduces five architectural principles guiding the development of the next generation data center (NGDC). It describes key market influences leading a fundamental enterprise IT transformation and the technological trends that support it. The five principles are: scale-out, guaranteed performance, automated management, data assurance, and global efficiencies. Cloud infrastructure delivery models such as IaaS, private clouds, and software-defined data centers (SDDC) are foundations for the NGDC. In an era where IT is expected to ensure productiongrade support with a plethoric flow of new applications and data, these models demonstrate how to eliminate bottlenecks, increase self-service, and move the business forward. The NGDC applies a software-defined everything (SDx) discipline in a traditional, hardware-centric business to gain business advantage.
Tags : 
     SolidFire_NetApp
By: VMWare EMEA     Published Date: Oct 23, 2017
Organizations that automate their highly-virtualized infrastructure environments discover that they are able to introduce new forms of self-service and on-demand IT delivery models. As a result, they’re far better positioned to compete in a world where the quality and performance of applications increasingly dictates success and failure. On the journey to agility, the ultimate destination remains infrastructure defined by software and operating in a way that’s both application-aware and self-healing. For enterprises competing in the digital economy, deploying a CMP to manage increasingly complex infrastructure has become an indispensable part of that journey. Learn more about vRealize Suite and our strategy for the Software-Defined Data Center.
Tags : cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
     VMWare EMEA
By: Oracle Global Marketing     Published Date: Nov 16, 2011
In this white paper, find out more about Right Channeling and how it can benefit your organization.
Tags : contact center software, instant answer agent, intelliresponse, oracle, right channeling, self service software, virtual assistant, customer experience strategy
     Oracle Global Marketing
By: Viventium     Published Date: Jul 06, 2017
Payroll, HR, Talent Acquisition – there is so much life in HCM. From employee self-service experiences to technology that works seamlessly across desktop and mobile devices, your HCM software should empower your business.
Tags : 
     Viventium
By: Success Factors     Published Date: Aug 20, 2013
SuccessFactors Employee Central is the premier core HR solution in the cloud for small and medium businesses. Benefit from a single, unified system of record so all your decision data is in one place. Take advantage of self-service HR for all your employees and managers, not just for your HR staff. Get all the reporting you need, when you need it, for deeper insight  into your people and processes. Plus there’s IT-free operation and management for fewer upgrade hassles – and lower costs.
Tags : hr system, self-service hr, smb hr solutions, successfactors employee central, core hr, hris solution, hris application, hris system
     Success Factors
By: BMC     Published Date: Sep 11, 2012
Industrializing IT Workload Automation," Forrester Consulting and BMC Software analyze the results of a comprehensive survey that addressed job scheduling on the ground today.
Tags : job scheduling software, job scheduling, workload automation, workload automation forum, workload automation job scheduling, best file transfer software, job scheduler, workload automation
     BMC
By: BMC     Published Date: Sep 11, 2012
Hear VPs from Forrester Research and BMC Software discuss the results of our 2012 job scheduling survey in "Workload Automation Survey Results: Peer Insights and Expert Analysis.
Tags : job scheduling software, job scheduling, workload automation, workload automation forum, workload automation job scheduling, best file transfer software, job scheduler, workload automation
     BMC
By: BMC     Published Date: Sep 11, 2012
Visit the IDC iView interactive library to get the analyst's take on how self service for workload automation can contain costs and improve service.
Tags : job scheduling software, job scheduling, workload automation, workload automation forum, workload automation job scheduling, best file transfer software, job scheduler, workload automation
     BMC
By: join.me     Published Date: Jan 29, 2014
This guide will identify some key ways to keep the Service Desk human and ensure that customer service stays at the front and center of everything that the Service Desk does.
Tags : logmein, customer service, service desk, customer support, software, devices, self service, self help
     join.me
By: F5 Networks Inc     Published Date: Jun 24, 2015
Enterprises are moving to a software-defined, private cloud data center model for agility, operational efficiency, and a self-service approach to deploying applications and associated services. They are utilizing a two-tier hybrid services architecture to get the benefits of specialized hardware for front door network services and scalable software for application, stack-specific services. Read this whitepaper to learn how to integrate the necessary services with the orchestration and automation systems of a software-defined data center.
Tags : appplication services, cloud, software, load balancing, iot, agility, automation, operational efficiency
     F5 Networks Inc
By: Oracle Service Cloud     Published Date: Mar 24, 2016
Despite the array of new technologies enabling customer contact across web and mobile channels, most serious interactions still have to pass through an agent in order to be resolved. Enterprises can push customers toward self-service, but in the end, people often still need to talk to other people. This means that, even in the best of circumstances, the customer experience is highly dependent on the capabilities of the agent manning the phones. That person needs more than skills and a beneficial temperament; they require a software environment that provides maximum space for flexibility, problem solving, and intuitive task switching.
Tags : oracle, service cloud, customer interaction, customer support
     Oracle Service Cloud
By: Rackspace     Published Date: Mar 08, 2016
This whitepaper examines how businesses can leverage the benefits of a Microsoft Private Cloud, and taking advantage of the following functions: •Enabling self-service. •Federating your Microsoft® Cloud Platform •Taking advantage of software-defined networking. •Messaging services. •Database as a Service (DBaaS) and its advantages.
Tags : microsoft private cloud, microsoft cloud platform, rackspace, self-service, software-defined networking
     Rackspace
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.

Related Topics