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By: Workday     Published Date: Jul 30, 2019
OneSource Virtual (OSV) needed a single solution to better manage its people resources and work streams across its services business. It met that need—and more—with Workday. With a single finance and HR system from Workday, OSV has been able to: - Automate finance processes - Gain better visibility into project profitability - Standardize time-entry compliance View the infographic to learn more about how Workday helps OSV meet its challenges.
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     Workday
By: NEC     Published Date: Sep 14, 2009
This white paper is a business briefing for C-Level Executives on how integrating a range of technologies - including unified communications, service oriented architecture, virtualization and cloud computing - can transform the productivity and profitability of large enterprises.
Tags : nec, virtualization, soa, service oriented architecture, cloud computing, unified communications, sla, slas
     NEC
By: Cisco EMEA     Published Date: Jun 01, 2018
Digital transformation has arrived, and it’s creating unprecedented opportunities for companies of all sizes to become market leaders through the evolution of business processes and the creation of new products and services. Organizations that master digital transformation will see a dramatic increase in revenues and profitability by converging people, processes and technologies; those that do not will struggle to survive. Evidence of this is clear to see by looking at the churn in the biggest companies in the world. For example, a Capgemini study found that since 2000, 52% of the Fortune 500 has disappeared through acquisitions or bankruptcies. The study also found that digital organizations control 70% of market share in all industries today. Therefore, making the shift to a digital business must be a top initiative for IT and business leaders. Download this whitepaper to see how Cisco has become the Market Share Leader in Online Meetings.
Tags : cisco, digital transformation, collabaration
     Cisco EMEA
By: SAP     Published Date: May 22, 2017
Learn how Dickinson + Associates is using SAP S/4HANA Professional Services Cloud—including the entire suite of accounting, financials, and procurement—to gain better visibility into their business. For the first time, the company has real time tracking of project profitability, as well as better visibility into resource scheduling. 
Tags : dickinson, associates, sap, s/4hana, accounting, cloud
     SAP
By: Oracle     Published Date: Oct 17, 2016
Change can impact any aspect of business, from daily operations to processes that develop and transport products and services to relationships with customers to sales and profitability, and any size of business, from large enterprises to midsize and smaller companies.
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     Oracle
By: IBM APAC     Published Date: Aug 25, 2017
Consumerization of IT and the Internet of Things (IoT) are revolutionizing how people live. Users are increasingly becoming accustomed to instant gratification when using technology in their personal lives, whether for gaming, shopping or managing their daily activities. And they want the same kind of immediate service when they go to work. To address this expectation, IT support needs to adapt, evolve and even revolutionize itself or become outdated. In short, IT support must reinvent itself into a friendly, proactive service that is tied directly to a business’ profitability.
Tags : cognitive it support, transactions, system of engagement, soa, omnichannel support, ibm
     IBM APAC
By: Oracle     Published Date: Mar 28, 2017
Restaurant operators often speak of innovation in terms of putting new signature dishes and food creations on the menu. But where the biggest innovation is happening today, arguably, is less on the menu and more in the technology that is driving increased efficiency and effectiveness across all parts of the food and beverage services industry. Next-generation restaurant management and POS systems are having a profound impact on business operations, guest satisfaction, revenue growth and overall profitability.
Tags : restaurant, pos, technology, oracle, food, service
     Oracle
By: Esker     Published Date: Jun 29, 2016
Approximately 79% of customers seeking customer service and support wish it were easier and more convenient to obtain.* Read the new Customer Service Workbook to discover industry tips and best practices for bringing efficiency and profitability to order management while freeing up your CSRs to: • Process orders quicker with fewer errors • Carry out customer engagement strategies • Manage order volumes at current staffing levels • Increase customer loyalty
Tags : customer service, best practices, efficiency, profit, business management
     Esker
By: Fiserv     Published Date: Aug 23, 2018
Even with the rise of digital payments, cash is still a popular form of payment. According to the Federal Reserve, consumers use cash to pay for nearly one-third of all retail transactions. For many retailers, a completely "cashless society" is nowhere in sight. Cash management remains one of the most important aspects of managing a retail operation, particularly at quick service restaurants (QSRs) and convenience stores, where transactions are smaller and cash is a preferred method of payment. This white paper, Boost Profitability by Automating Cash, sponsored by Fiserv and Fast Casual, details the steps to manage cash properly and boost profit for your business. Uncover the top reasons and flexible options to automate your cash management. • Time savings • Theft deterrence • Higher accuracy • Better customer service • Real-time data
Tags : cash automation, smart safe, cash loss, cash handling, automated cash handling, cash management, cash reconciliation, manual cash reconciliation
     Fiserv
By: HotSchedules     Published Date: Jan 26, 2018
Restaurants are complex businesses with a simple aim: great guest experiences that keep customers coming back for more. In order to achieve this goal, stores must deliver on the promise of a great product and exceptional service. There are a lot of ways to make the equation work and each brand has its own unique mix of ingredients that bring the whole operation together to create a recipe for profitability. There are also elements of a successful restaurant that are consistent across any operation. Restaurant executives have long been on the hunt for this elusive lever (or combination of levers) that systematically drive performance regardless of conditions.
Tags : cio, office, innovation, restaurant, data, software, workflow, hotschedules
     HotSchedules
By: FinancialForce     Published Date: Aug 20, 2019
Not all cloud models are created equal The Professional Services industry has seen steady year-on-year growth and this has prompted many services organisations to adopt a cloud based approach as they look to streamline business processes and improve profitability. With this in mind we've identified the top 6 Questions to Ask About Cloud Professional Services Automation (PSA) and how it can help solve many common business challenges. Download this guide and get insight into:
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     FinancialForce
By: FinancialForce     Published Date: Aug 20, 2019
Removing Barriers to Growth The Professional Services industry is growing rapidly with technology playing an increasingly important role in maintaining that trend. However with growth comes challenges ranging from increased competition, maintaining and improving utilisation rates, forecasting profitability and the lack of available, skilled resources, all within decreasing project timeframes. To help navigate this promising but challenging environment, we've identified five common mistakes seen within Professional Services teams, as well as practical strategies for avoiding them. Find out how you can overcome these challenges and take full advantage of sector growth. Download this eBook and learn:
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     FinancialForce
By: Group M_IBM Q119     Published Date: Feb 04, 2019
Supply chains are the lifeblood of a business, impacting everything from the quality, delivery and costs of an organization’s products and services, to customer service and satisfaction, and ultimately profitability
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     Group M_IBM Q119
By: BMC ESM     Published Date: Aug 19, 2009
Data Centers consume more energy than any other environment in most companies. This paper presents a holistic approach that addresses Green IT within the broader context of increasing business service efficiency and reducing the cost of IT.
Tags : bmc, data center, green, green it, energy costs, it spending, bsm, servers
     BMC ESM
By: Workday     Published Date: Apr 24, 2019
"OneSource Virtual (OSV) needed a single solution to better manage its people resources and work streams across its services business. It met that need—and more—with Workday. With a single finance and HR system from Workday, OSV has been able to: - Automate finance processes - Gain better visibility into project profitability - Standardize time-entry compliance View the infographic to learn more about how Workday helps OSV meet its challenges."
Tags : 
     Workday
By: Oracle     Published Date: Nov 06, 2012
Today's financial services organizations covet customer insight and understanding like never before. It represents the key to growth and profitability in an industry increasingly saddled with a more stringent regulatory environment.
Tags : oracle, customer insight, customer relationship
     Oracle
By: Oracle     Published Date: Nov 06, 2012
Today's financial services organizations covet customer insight and understanding like never before. It represents the key to growth and profitability in an industry increasingly saddled with a more stringent regulatory environment.
Tags : oracle, customer insight, customer relationship, reg
     Oracle
By: Oracle     Published Date: Apr 02, 2013
Centralized pricing and billing systems are quickly becoming the standard for competitive Financial Services (FS)
Tags : oracle, financial services, increase profitability
     Oracle
By: WorkBook from Deltek     Published Date: Apr 26, 2018
Built on Amazon Web Services, Deltek’s powerful ERP software delivers an enterprise level of service and collaboration. Our best-in class ERP solution maximizes end user productivity through industry and role specific functionality, while providing unparalleled speed, scalability, flexibility, security and agility for advanced performance. Deltek can help your firm better serve clients and increase profitability.
Tags : deltek, roi, professional, services, firm, web, amazon
     WorkBook from Deltek
By: Epicor     Published Date: Jan 09, 2019
The plan is to move what you currently have onto a platform that gives you new capabilities to better support your transformation goals. Aberdeen Group has found that those who stay up to date with their ERP are, for example, almost three times as likely to have mobile ERP functionality, twice as likely to have integrated ERP and eCommerce, and five times more likely to have social business capabilities.1 Is it time for you to take the next step on your journey by moving to the Epicor ERP system? Consider these questions: XX How much time and money could your business save by eliminating inefficient processes, increasing worker productivity, and improving customer service? XX What goals can you achieve when your core software is integrated with Industry 4 .0 technologies to support the factory of the future? XX What would your business look like if you had real-time information to make informed business decisions that drive growth and profitability?
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     Epicor
By: SAP Inc.     Published Date: Jun 16, 2009
To succeed in the professional services industry, your firm must continually improve its service delivery methods. Read how you can increase client value and lower costs through implementing more efficient resourcing and partnering processes and co-creating value with your clients.
Tags : sap, service delivery innovation, financial metrics
     SAP Inc.
By: SAP Inc.     Published Date: Jun 16, 2009
CRM is a business strategy that helps organizations cope with three of today´s most urgent business imperatives generating new growth, attaining operational excellence and enhancing competitive agility.
Tags : crm, customer relationship management, customer centric, customer-centric, customer service, service, retention, loyalty
     SAP Inc.
By: SAP Inc.     Published Date: Jun 16, 2009
Consider five key service process platforms that are shaping the future – as companies look to service to keep pace with customer expectations. Service income is accelerating. Technology is changing the competitive game, and smart companies need the proper IT strategy to make sure they deploy it for profitability.
Tags : sap, customer service, it strategy, customer expectations
     SAP Inc.
By: Kaseya     Published Date: Jul 13, 2010
Learn why IT Service Providers and MSPs sometimes get stuck and how to break through common business plateaus.
Tags : kaseya revolution, sales and profitability, it service provider, msp, roi, it management, it services, business
     Kaseya
By: LogMeIn Rescue     Published Date: Oct 21, 2013
The role of customer service is one that is valued and well understood by many organizations. However, making the leap from correlating customer service activities with overall performance results to investing in strategies that deliver top-notch results is increasingly becoming a key differentiator. Top performing businesses have long understood the financial ramifications of a satisfied and engaged customer and continue to act on developing a profitable model to engage, interact, and win with their key customers. This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.
Tags : logmein, aberdeen group, customer service, customer support, roi, customer satisfaction, crm, customer retention
     LogMeIn Rescue
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