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By: SAS     Published Date: Mar 06, 2018
Known for its industry-leading analytics, data management and business intelligence solutions, SAS is focused on helping organizations use data and analytics to make better decisions, faster. The combination of self-service BI and analytics positions you for improved productivity and smarter business decisions. So you can become more competitive as you use all your data to take better actions. Instead of depending on hunch-based choices, you can make decisions that are truly rooted in discovery and analytics. And you can do it through an interface that anyone can use. At last, your business users can get close enough to the data to manipulate it and draw their own reliable, fact-based conclusions. And they can do it in seconds or minutes, not hours or days. Equally important, IT remains in control of data access and security by providing trusted data sets and defined processes that promote the valuable, user-generated content for reuse and consistency. But, they are no longer forced
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     SAS
By: SAS     Published Date: Jun 06, 2018
Some organizations focus on the scary aspects of failing to comply with the EU General Data Protection Regulation. But there are many long-term benefits of following through with plans for sustainable GDPR compliance – such as gaining a competitive edge, or developing new products or services. To learn how organizations have approached compliance efforts, SAS conducted a global survey among 183 cross-industry businesspeople involved with GDPR. Based on the results, this e-book delves into the biggest opportunities and challenges faced. Read the e-book to: • Get advice from industry experts. • Find out what steps peers have taken. • Learn how an integrated approach from SAS can continue to guide your journey.
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     SAS
By: uptime software     Published Date: Dec 06, 2007
Monitoring servers, applications, and services has become an essential part of the IT department over the past 10 years. However, it can be a daunting task to find the right solution for your Enterprise. This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company's needs, the metrics you need, your budget range, your resource availability, and your management's reporting needs.
Tags : server monitoring, monitoring tool, capacity planning, performance monitoring, service level management, service level agreement, sla, infrastructure
     uptime software
By: Numara Software     Published Date: Jul 09, 2009
With Numara FootPrints for Customer Service, an award-winning, 100% web-based customer service management solution, you can deliver breakthrough service to customers throughout the world faster, and enhance the quality of your web-based service desk, with less effort than today, and at a low total cost of ownership. Learn more today!
Tags : numara, footprints, service excellence, customer experience, hosting service, call center, it service management, call volume
     Numara Software
By: Iovation     Published Date: Sep 25, 2009
Online businesses today face a daunting battle in combatting online fraud and abuse. Existing identity-based and credit risk scoring systems are being challenged by fraudsters and fraud rings. They capitalize on cheap identities they use to repeatedly target a business or industry. Using device identification to establish device reputations and expose repeat offenders and fraud rings changes everything.
Tags : software-as-a-service (saas) solution, device identification technology, discovery of hidden associations, fact-based fraud management, ip geolocation data, reputation sharing, audit logs, reputation trust rules
     Iovation
By: GoToAssist     Published Date: Oct 05, 2011
The challenges of today's service and support environment just might be keeping you awake at night. The expectations are great and the daily demands relentless. But there's hope. By moving away from the current break/fix technical support model and providing a value-added customer experience, organizations can gain a significant business advantage. This TSIA white paper identifies the 6 toughest issues impacting service and support organizations today, and it offers guidance on improving service levels and how to differentiate competitively based on quality of service.
Tags : citrix, executives, business, customer experience, technical support, technology
     GoToAssist
By: BMC Software     Published Date: Oct 21, 2013
In this Industry Insight, BMC discusses how utilizing a SaaS approach to IT Service Management can position your IT organization to best manage the growing number of cloud-based services along with your enterprise’s internal systems.
Tags : bmc, bmc software, itsm, service mangement, it management, itil, cloud, cloud service
     BMC Software
By: Webroot Inc     Published Date: Mar 05, 2014
In this paper we will look at factors favoring cloud and SaaS solutions in general, reasons why secure web gateways in the cloud can provide better security than appliances and local servers, and how the Webroot Web Security Service can maximize security and minimize costs using a cloud-based architecture.
Tags : web threat, security, could, saas solutions, webroot
     Webroot Inc
By: Samanage     Published Date: Apr 24, 2014
As you evaluate Service Desk and Asset Management solutions in the marketplace, you likely have a set of requirements for features and functionality. But have you considered other key factors that will set you up for success with a cloud-based ITSM solution that might not be so obvious? Not evaluating solutions based on these considerations can delay implementation, driving up costs and causing undue stress for the IT professional. Don’t let them stop you in your tracks; instead, consider these criteria when making your solution decision and to gain greater organizational acceptance.
Tags : samanage, service desk, asset management, itsm, it service management, itsm, itsm solutions, itsm tools
     Samanage
By: Incapsula     Published Date: Jul 11, 2014
Given today's threat landscape and the availability of inexpensive "Do it yourself DDoS attack kits,” commercial websites of all sizes have become targets of DDoS attacks. This guide offers online businesses practical guidelines and evaluation criteria for choosing their DDoS mitigation solution.
Tags : ddos, mitigation service, cloud-based, delivery, security, speed, availability, websites
     Incapsula
By: K2     Published Date: Jan 07, 2016
User adoption has always been something of an issue. Despite having ready access to SharePoint, many users cling to their file-shares, or more recently, adopt other ways of collaborating and sharing documents via web-based services. A third of the organizations surveyed feel that their SharePoint project has struggled to meet their original expectations, and a further 26% feel progress has stalled. Is this because of poor training and governance, restricted functionality of SharePoint, or simply the inevitable result of being the first ECM system to move beyond the safer boundaries of compliance-based aoperations? As we will see in this report, it is likely to be a combination of all of these.
Tags : aiim, microsoft sharepoint, user adoption, enterprise content management, security
     K2
By: IBM     Published Date: Oct 31, 2014
This white paper provides insights into the current threat landscape for the financial services industry. Information is based on cyber security event data collected by IBM, as well as data derived from responding to, and performing forensics on, cyber security incidents.
Tags : cyber security, it intelligence, financial services index, security services, emerging marketing, marketing research, data management/analytics
     IBM
By: IBM     Published Date: Apr 09, 2015
IDC collected and analyzed data on 11 MSSPs within the 2014 IDC MarketScape worldwide managed security services market assessment. While the market arena for MSS is very broad and there are many suppliers that offer these services, IDC narrowed down the field of players that participate in worldwide MSS based on the following criteria: Service capability across the MSS life cycle; Revenue and Geographic presence.
Tags : mssp, idc, idc marketscape, global managed security services, ibm, security
     IBM
By: IBM     Published Date: Jan 07, 2016
This report from IBM Emergency Response Services discusses four key trends in cybersecurity based on field experience in responding to client security incidents.
Tags : ibm, cyber crime, trend, threat, security
     IBM
By: IBM     Published Date: Apr 04, 2016
This report from IBM Emergency Response Services discusses four key trends in cybersecurity based on field experience in responding to client security incidents.
Tags : ibm, cybersecurity, ibm emergency response services, cyber crime trends, security
     IBM
By: IBM     Published Date: Jul 22, 2016
IBM B2B Cloud Services comprise a comprehensive set of cloud-based B2B integration features and capabilities, which can be delivered on demand, as fully managed services, or under a hybrid management model. With IBM B2B Cloud Services, enterprises can meet a range of trading partner onboarding and management requirements, as well as improving reliability and performance of and control over multi-enterprise process automations.
Tags : ibm, commerce, swot assessment, ibm b2b cloud services, cloud, b2b, b2b integration
     IBM
By: Group M_IBM Q418     Published Date: Oct 02, 2018
Organizations are faced with providing secure authentication, authorization, and Single Sign On (SSO) access to thousands of users accessing hundreds of disparate applications. Ensuring that each user has only the necessary and authorized permissions, managing the user’s identity throughout its life cycle, and maintaining regulatory compliance and auditing further adds to the complexity. These daunting challenges are solved by Identity and Access Management (IAM) software. Traditional IAM supports on-premises applications, but its ability to support Software-as-a-Service (SaaS)-based applications, mobile computing, and new technologies such as Big Data, analytics, and the Internet of Things (IoT) is limited. Supporting on-premises IAM is expensive, complex, and time-consuming, and frequently incurs security gaps. Identity as a Service (IDaaS) is an SaaS-based IAM solution deployed from the cloud. By providing seamless SSO integration to legacy on-premises applications and modern cloud-
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     Group M_IBM Q418
By: Gomez IT     Published Date: Dec 14, 2011
So how can you ensure that your selection process for cloud service providers and partners is fast but well-informed, based on reliable data and mitigates the risk of hidden surprises? Read to find out.
Tags : gomez, technology, cloud computing, cloud service provider, security, roi
     Gomez IT
By: IBM     Published Date: Oct 26, 2017
Adopting Identity as a Service (IDaaS), also known as Cloud IAM, can reduce your IT costs, but how do you convince your organization to take the leap? Use this TCO guide to compare the cost of on-premises and cloud-based IAM, such as IBM Cloud Identity Service. Then, calculate your three-year cost savings to truly “wow” your team.
Tags : iam, total cost of ownership, cloud based identity, access management, idaas
     IBM
By: Astrocom     Published Date: Apr 23, 2008
Quality of Service (QoS) enables outbound network traffic to be identified and controlled to give priority to certain types of traffic. Network traffic may be categorized based on a variety of criteria including addressing information, protocol, port number (TCP and UDP), and packet length.
Tags : astrocom, networking, traffic, quality of service, traffic management, network management
     Astrocom
By: CrownPeak     Published Date: Jun 30, 2009
This is the second of a three part CrownPeak White Paper exploring Why Content Marketing Is Online Marketing. In this series we present the new idea that Web content marketing is the central and most important tenet of online marketing. Today, the function of online marketing revolves around the Web which, itself, revolves around content. So as we talk about online marketing/marketers and content marketing/marketers consider them and yourself one and the same. Learn more today!
Tags : crownpeak, roi, web content marketing, cms, content management system, web site development, infocenter, hosted services
     CrownPeak
By: SAS     Published Date: Aug 28, 2018
Some organizations focus on the scary aspects of failing to comply with the EU General Data Protection Regulation. But there are many long-term benefits of following through with plans for sustainable GDPR compliance – such as gaining a competitive edge, or developing new products or services. To learn how organizations have approached compliance efforts, SAS conducted a global survey among 183 cross-industry businesspeople involved with GDPR. Based on the results, this e-book delves into the biggest opportunities and challenges faced. Read the e-book to: • Get advice from industry experts. • Find out what steps peers have taken. • Learn how an integrated approach from SAS can continue to guide your journey.
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     SAS
By: SAS     Published Date: Dec 20, 2018
Think of the self-service things you use in a day. Gas pumps. ATMs. Online apps for shopping. They’re convenient and easy to use. People choose what they want, when they want – without involving others in their minute-to-minute decisions. What if your organization could treat data discovery and analytics the same way? SAS has combined two of its visual solutions to do just that. SAS Visual Analytics and SAS Visual Statistics share the same web-based interface to provide self-service data exploration and easy-to-use interactive predictive analytics in a collaborative environment. This white paper takes a look at this convergence and outlines how these products can be used together so that everyone, even nontechnical users, can investigate data on their own, create analytical models and uncover new insights that drive competitive differentiation. Your analytics journey just got a lot easier.
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     SAS
By: SilverSky     Published Date: May 22, 2014
Companies today are able to focus more time on their core competencies by trusting email and other resource-intensive activities to experts in the cloud. Thinking of moving services to the cloud? Read SilverSky’s comprehensive list of things to consider when evaluating cloud-based email solutions.
Tags : silversky, ibm, cloud, cloud-based email, cloud business email, email service, email solutions, cloud based email solutions
     SilverSky
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