RSS feed Get our RSS feed

News by Topic

service based it

Results 276 - 300 of 315Sort Results By: Published Date | Title | Company Name
By: Oracle     Published Date: Nov 01, 2013
Today’s consumers expect better service, better products, and better communication with retailers. Without a single view of the customer across all channels – including social media – retailers risk alienating customers and driving them to other brands. To meet these challenges, many retailers are deploying software-as-a-service (SaaS) contact center systems that address these problems and create new opportunities. This eBook follows one shopper’s journey and how the concept of the contact center of the future provides the better overall experience.
Tags : zenithoptimedia, oracle, smarter service, contact center, lowest tco, cloud-based contact center, contact-center solutions, oracle rightnow solutions
     Oracle
By: Cisco     Published Date: Jan 16, 2015
The term “perfect storm” is used to describe when several forces come together and create a large, single event that has transformative effects. A technology perfect storm took place in the 1990s when Internet services, low-cost home computers, browsers and affordable broadband all came together and created the Internet revolution. This revolution launched an entirely new economic model that sparked new ways of doing business, changed the way we work, and allowed us to blend our personal and professional lives. At first, these new ways of working were the exception. But the transformation to an Internet-based work style is now complete, and this style has become very much the norm. Businesses that embraced the Internet in its early days gained a significant advantage over their competitors; those that did not became irrelevant very quickly.
Tags : digital experience, internet, perfect storm, transformative effects, technology, computers, revolution, browsers
     Cisco
By: Riverbed     Published Date: Aug 22, 2014
The world’s largest organizations are adopting cloudbased infrastructure and services at a dizzying pace. Software as a service (SaaS) offerings such as Salesforce.com and Microsoft Office 365 are among the more popular cloud-based services. When moving services to the cloud, data centers are no longer local, so the end user experience can suffer. A poor or congested Internet connection between the user and the cloud service will mean sluggish application delivery that puts a damper on user productivity and ultimately threatens application usage.
Tags : acceleration, delivery, cloudbased infrastructure, productivity
     Riverbed
By: Nginx     Published Date: Feb 05, 2015
The success of your web-based service or application is all about serving at the pleasure of the user. Learn what users want in a web experience, the business impact of poor application performance, and how NGINX and NGINX Plus are designed to improve the user experience of your applications. After all, users ultimately decide which sites to visit or apps to use based on what they can get to when it counts.
Tags : web-based service, web experience, application performance, user experience
     Nginx
By: Riverbed     Published Date: Sep 05, 2014
Information is becoming the currency of the 21st century, and organizations of all sizes are creating more information than ever before. Frequently, organizations struggle with how best to balance storage requirements with available budgets. The benefits of greater storage capacity are clear: better change management and roll-back, easier archival and discovery, reliable backup and recovery. But to continually grow on-site capacity requires unsustainable investment and introduces unnecessary risk. Prominent cloud service providers present an appealing alternative with their vast amounts of storage, offering low cost, high availability, and built-in redundancy. Riverbed’s Whitewater® family of cloud storage gateways is a drop-in replacement for existing tape- and diskbased backup targets, cuts backup costs 30-50% compared to tape and disk, and provides effective DR capability with minimal effort.
Tags : data security, cloud storage, gateways, requirements, archival, discovery, management, storage
     Riverbed
By: Riverbed     Published Date: Sep 05, 2014
This white paper details the current challenges organizations face with respect to their evolving IT requirements, growing storage needs, and more extensive data protection requirements. It focuses on an expanding set of cloud-based storage offerings and the buying considerations of those who want to improve the data management metrics associated with data protection services such as backup and recovery. The paper also takes a closer look at the solutions offered by Riverbed Technology that allow organizations to integrate cloud-based storage withing solutions that address a growing set of data protection demands.
Tags : cloud, enterprise storage, data protection, it requirements, metrics, security
     Riverbed
By: Marketo     Published Date: Feb 07, 2017
Read this complimentary copy of the SiriusView: Marketing Automation Platforms 2017 and learn more about Marketo’s key differentiators including its native multi-channel experience, live event management, and content recommendation functionalities. Marketo's powerful marketing automation capabilities and seamless CRM integrations are complemented by our LaunchPoint ecosystem featuring over 500 technology and service providers that offer best-of-breed solutions for today’s marketers. The full report includes: Market evaluation and analysis of 9 marketing automation platform vendors Insights for selecting a vendor based on your organization's requirements Opportunities and challenges faced when deploying marketing automation platforms Download the report to learn about these topics and more.
Tags : marketo, mult-channel, native, live event management, content, marketing automation, launchpoint
     Marketo
By: Marketo     Published Date: Feb 07, 2017
Read this complimentary copy of the Gartner Magic Quadrant for CRM Lead Management, and find out why Marketo was named a leader based on lead management functionality, thriving partner ecosystem, and roadmap. Marketo's easy and powerful lead management capabilities and seamless CRM integrations are complemented by our LaunchPoint ecosystem featuring over 400 technology and service providers that offer best-of-breed solutions for today’s marketers. The full report includes: Market evaluation and analysis of 17 CRM lead management vendors Insights for selecting a vendor based on your organization's requirements Opportunities and challenges faced when deploying lead management systems Download the report to learn about these topics and more.
Tags : gartner, crm lead management, marketo, crm, launchpoint, vendor selection
     Marketo
By: Marketo     Published Date: Jul 12, 2017
It’s an exciting, albeit challenging time for marketers—new channels, strategies, and technologies have empowered us to engage our buyers like never before. At the same time, due to the abundance of available information, buyer expectations have increased, leaving marketers to fight for their attention as we showcase our products and services. In response, organizations are implementing an account-based marketing (ABM) strategy. Account-based marketing offers organizations a significant return on investment (ROI) as they are faced with the need to acquire, retain, and grow high-value accounts. This comprehensive, 100+ page guide includes checklists, worksheets, examples, and advice from over 12 industry thought leaders to help marketers at any level, from beginners to experts, create and implement an effective account-based marketing strategy. Download The Definitive Guide to Account-Based Marketing to learn: How to create a solid ABM strategy to meet your goals What stakeholders
Tags : access management, security information, abm, database security, application development, risk management, endpoint management, next generation intrusion protection
     Marketo
By: Marketo     Published Date: Mar 20, 2018
It’s an exciting, albeit challenging time for marketers—new channels, strategies, and technologies have empowered us to engage our buyers like never before. At the same time, due to the abundance of available information, buyer expectations have increased, leaving marketers to fight for their attention as we showcase our products and services. In response, organizations are implementing an account-based marketing (ABM) strategy. Account-based marketing offers organizations a significant return on investment (ROI) as they are faced with the need to acquire, retain, and grow high-value accounts. This comprehensive, 100+ page guide includes checklists, worksheets, examples, and advice from over 12 industry thought leaders to help marketers at any level, from beginners to experts, create and implement an effective account-based marketing strategy. Download The Definitive Guide to Account-Based Marketing to learn: How to create a solid ABM strategy to meet your goals What stakeholders t
Tags : 
     Marketo
By: Oracle     Published Date: Mar 18, 2014
Much as a journalist is expected to report on the “who, what, when,” etc. when filing their story, professional business-to-business (B2B) sales reps are more likely to open doors, nurture opportunities, and close deals when they know more about their prospect or customer. Sales Intelligence, as a broad category of tools and services within the Sales Effectiveness space, represents a significant opportunity for all varieties of sales-oriented job roles to better understand their buyer both before and during the traditional — and non-traditional — sales cycle. This Research Brief summarizes initial Aberdeen research findings based on recent sales intelligence data collected from 206 survey respondents, and provides specific guidance regarding best practices and technologies that sales leaders and sales operations practitioners are well-advised to adopt.
Tags : oracle, b2b, sales intelligence, sales effectiveness, traditional sales cycle, non traditional sales cycle, sales operations, sales research
     Oracle
By: Pega     Published Date: Jun 21, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
Tags : 
     Pega
By: Symantec     Published Date: Nov 02, 2006
IT administrators need to minimize downtime for critical IT services by rapidly recovering entire systems to dissimilar hardware platforms or virtual environments. Symantec Backup Exec System Recovery Server Edition combines the speed and reliability of disk-based, bare-metal Windows system recovery with dissimilar hardware restoration and lights-out operation.
Tags : backup, infrastructure, internetworking hardware, networking hardware, network management, high availability, windows server, server
     Symantec
By: ProofSpace     Published Date: Aug 08, 2007
Digital signatures aren't enough. This paper posits that data integrity needs to be redefined within the context of a time-sensitive mechanism.
Tags : proofspace, proofmark, signing key vulnerability, trustworthy time, authenticated time stamps, time existence of data, electronic postmark, time stamp
     ProofSpace
By: Tideway Systems     Published Date: Dec 11, 2007
IT service providers need to offer services that deliver new business opportunities whilst increasing levels of availability, controlling risks and reducing costs. This paper provides you with practical guidance based on the practices in ITIL® V3 that will help you manage application and infrastructure changes and configurations.
Tags : service management, itil, change management, configuration management, knowledge management, service strategy, service design, tideway
     Tideway Systems
By: KEMP Technologies     Published Date: Aug 04, 2008
Small-to-medium sized businesses (SMB) are increasingly relying upon web-based applications and web-enabled services for running their business. Applications such as CRM, e-commerce transactions and other web-enabled applications are accessed both locally and remotely from outside the business facilities. These web-based applications are vulnerable to attacks from viruses, intrusions, and denial of service (DoS) attacks, as traffic comes into the network through various ports and firewalls without being inspected.
Tags : load balancer, load balancing, application delivery, ssl acceleration, application optimization, windows terminal services, terminal services, content switching
     KEMP Technologies
By: KEMP Technologies     Published Date: Aug 04, 2008
SkyVantage, a provider of hosted airline reservation services, provides an industry-leading airline reservation and management system for specialized small-to-medium and start-up airlines, as well as airline charter organizations. In an industry with high operating costs and tight competition, SkyVantage was founded based on the need to deploy a web-based, lower-cost software management solution to the airline industry, without sacrificing features.
Tags : software management, skyvantage, load balancer, load balancing, application delivery, ssl acceleration, application optimization, windows terminal services
     KEMP Technologies
By: Oracle Corp.     Published Date: May 30, 2008
Current trends show that the vast majority of companies are moving to services-oriented architectures (SOAs) and deploying Web services within and across their IT infrastructure.However, the success of those deployments is determined by the integrations and innovations that Web services make possible and how Web services affect the quality and performance of the mission-critical applications with which they interface.
Tags : soa, soas, oracle, application testing suite, web services, mission-critical, enterprise java beans-based, quality assurance
     Oracle Corp.
By: OwlPoint, LLC     Published Date: Feb 11, 2009
IT Service Management (ITSM) is a proven, mature framework that can be utilized to support Green IT programs. Green IT and ITSM share common goals, such as operational efficiencies and metrics based improvements. Existing processes and supporting ITSM tools can easily be adapted to support Green IT initiatives. ITSM provides the structure to be successful as well as for documenting and sharing the achievements. This white paper explains how a service management framework can contribute to you.
Tags : owlpoint, itsm, green it, it service management, service management framework
     OwlPoint, LLC
By: Ping Identity     Published Date: May 05, 2009
Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing web Services has been a challenge until recently, as typical Web authentication and authorization techniques employed browser-to-server architectures (not program-to-program). This resulted in user identity ending at the Web Application Server, forcing the Web Services Provider to trust blindly that the Web Services Requester had established identity and trust with the end user.
Tags : pingidentity, sso, standards-based, web 2.0, identity enabled, browser-to-server, soap, saml
     Ping Identity
By: Okta     Published Date: Jul 01, 2015
To manage and control how the airport's employees make use of these cloud-computing services, Gatwick has turned to the cloud-based identity management service from Okta, which lets the security manager centrally manage, provision and de-provision single sign-on access to cloud services for Gatwick's staff. Watch this short video to see Gatwick's story.
Tags : 
     Okta
By: SAP     Published Date: Jul 17, 2012
In spite of the growth of virtual business activities performed via the World Wide Web, every business transaction or operation is performed at a physical place. And as handheld GPS devices drive a growing awareness of the concept of "location," people are increasingly looking for operational efficiencies, revenue growth, or more effective management as a result of geographic data services and location-based intelligence. In this white paper, David Loshin, president of Knowledge Integrity, Inc., introduces geographic data services (such as geocoding and proximity matching) and discusses how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.
Tags : business, sap, white paper, technology, location, intelligence, business value, data services
     SAP
By: Oracle     Published Date: Jan 28, 2013
The beauty of the cloud is that you can get up and running fast. The following e-book will provide you a greater insight into Oracle HCM Cloud Services that are a new generation of cloud-based human capital
Tags : human resources, human capital management, cloud, cloud computing, hr management software, hr management, human resources management, workforce management
     Oracle
By: IBM     Published Date: Apr 04, 2013
What is a workload-optimized system? Simply put, it is one that matches architecture to the needs it is purchased for. Systems performance is no longer defined only by the fastest processor or other leading benchmarks, but rather by the ability to deploy new services faster, with higher quality, and within financial objectives. Commoditization has led some to think that financial objectives will lead to Intel-based systems for all uses. In this Advisory, we show that this is not the case, and by way of example, we demonstrate how Power Systems can be less expensive for ongoing operational costs and initial outlay.
Tags : business value, processor, new services faster, higher quality, financial objectives, intel-based, commoditization
     IBM
By: IBM     Published Date: Aug 06, 2014
This white paper provides insights into the current threat landscape for the financial services industry. Information is based on cyber security event data collected by IBM, as well as data derived from responding to, and performing forensics on, cyber security incidents.
Tags : ibm, banking, security, cyber security, financial, insights
     IBM
Start   Previous    1 2 3 4 5 6 7 8 9 10 11 12 13    Next    End
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.

Related Topics