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By: VMware     Published Date: Dec 10, 2018
It’s no secret financial services organizations own and operate legacy solutions. Some of these core processes are front and center, meeting customer needs; others are in the middle, supporting account handling operations; and still many more are in the back-office, handling data and managing analytics. The challenge for financial leaders is to ensure these traditional systems don’t prevent the delivery of great digital experiences now and into the future. To find out more download this eBook today.
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     VMware
By: Epson     Published Date: May 14, 2018
Consumers worldwide continue to adopt and use technology in their shopping experience. Faced with rising customer expectations and increasing competitive pressures, retailers now are prioritizing in-store innovation. Many retailers have adopted multichannel implementations, in which mobile, web, and in-store shopping are enabled but not delivered consistently to the customer. The next step in this evolution is an omnichannel strategy, now being deployed by some retailers, which presents a consistent shopping experience across mobile, web, and in-store channels. Omnichannel also enables retailers to integrate back-end infrastructure technologies (e.g., servers, databases, etc.) and cloud-based services (e.g., loyalty programs, personalized recommendations, inventory management, etc.) to improve many aspects of store and enterprise operations. An omnichannel strategy relies on several core and supporting technologies. The key factors in evaluating any omnichannel-enabling solution includ
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     Epson
By: Epson     Published Date: Jun 12, 2018
Competition is growing fierce for restaurants — and not all of it comes from other local dining establishments. With grocery stores and meal kit services offering additional convenient and affordable dining options for customers to choose from, and with many restaurants turning to faster and smarter automation methods to power their operations, now is the time for your restaurant to step up its game. Ultimately, what your restaurant needs to do is offer a complete experience for your guests. The only way to effectively do this is to understand the whole diner journey and how the decisions you make along the way affect it.
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     Epson
By: HPE Intel     Published Date: Mar 15, 2016
To free up staff resources to focus on strategic business initiatives, many IT leaders are considering engaging a partner to handle ongoing data center maintenance and optimization. But, too often, data center management services fall short of expectations. Standard care services may be limited in scope, and may not support the range of legacy hardware already in the data center. Conversely, complex managed or outsourced services may involve a costly, fully-customized engagement, in which costs are unpredictable, and control is wrested away from the enterprise. Finally—and perhaps most importantly—many data center management service providers seem to lack the innovative spark that will ensure continuous improvement to data center operations.
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     HPE Intel
By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
Tags : cisco, zk research, wifi, multigigabit network
     Cisco
By: Cisco     Published Date: Jun 21, 2016
Transform your business with services that allow you to innovate faster, simplify operations, and reduce risk. Building on an open, software-driven approach that uses virtualization, automation, analytics, and cloud, our networkwide architecture prepares you to respond to new opportunities at digital speed.
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     Cisco
By: SurveyMonkey     Published Date: Oct 23, 2015
Watch our webinar, 4 Steps to Building a Customer Satisfaction Engine. SurveyMonkey's Director of Customer Success, Jeffrey Coleman, will show you how to: - Ask questions that yield actionable data - Scale follow-up actions and improvements - Analyze survey data and get key metrics - Close the loop by turning data into action
Tags : survey monkey, customer satisfaction, customer success, data analytics, survey data, client services, customer operations, salesforce
     SurveyMonkey
By: Cognizant     Published Date: Oct 03, 2017
Impact that situation awareness can have on extended supply chain operations w/focus on logistics companies
Tags : data science, predictive analytics, applications services, systems integration, business process management, digital transformation, social mobile analytics cloud (smac), integrated cloud services
     Cognizant
By: Cognizant     Published Date: Sep 19, 2017
Focus on creating consistent terminology in order to generate insights from the digital data encircling employees, partners, processes and customers.
Tags : data science, predictive analytics, applications services, systems integration, business process management, digital transformation, social mobile analytics cloud (smac), integrated cloud services
     Cognizant
By: Cognizant     Published Date: Sep 21, 2017
Additional insight on Forbes Research that ends with four “How To Get Started” steps.
Tags : data science, predictive analytics, applications services, systems integration, business process management, digital transformation, social mobile analytics cloud (smac), integrated cloud services
     Cognizant
By: Cognizant     Published Date: Sep 21, 2017
The impact that state-of-the-art simulation and modeling techniques can have on supply chain operations.
Tags : data science, predictive analytics, applications services, systems integration, business process management, digital transformation, social mobile analytics cloud (smac), integrated cloud services
     Cognizant
By: SAP Ariba     Published Date: Oct 11, 2018
Today's supply chains typically include multiple partners, with services and sourcing managed across several organizations and across the world. Companies are increasing their use of third-party suppliers in the execution of key strategic imperatives. This leads to complexity in the supply chain and increased scale and intensity of operations, all of which contribute to global warming.
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     SAP Ariba
By: Fortinet EMEA     Published Date: Nov 26, 2018
Most organizations are in the midst of some form of digital transformation (DX), transforming how they bring products and services to the market—and ultimately deliver value to their customers. But DX initiatives also bring complexity for the network operations team. With business-critical services distributed across multiple clouds, this leads to potential performance issues, especially at branch locations. Given these realities, it is no wonder that software-defined wide-area network (SD-WAN) technology is rapidly going mainstream. Unfortunately, SD-WAN is an example of the paradox of DX: transformative technology can potentially move the business to the next level, but the expanded attack surface it creates can expose the organization to significant risk. That is why an SD-WAN deployment, like every other DX effort, should be accompanied by a security transformation (SX) that rethinks outdated principles, broadens protection beyond the data center, and integrates the security archit
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     Fortinet EMEA
By: BMC Software     Published Date: Jun 26, 2013
Cloud is not simply a new technology platform, it’s a new way of running your IT processes. Success changes relationships with users, with services and with operations. Learn what to anticipate as you embark on cloud – and how to ensure success not just in your datacenter, but in your business.
Tags : cloud management, hybrid cloud, cloud planning, cloud operations, cloud users, cloud process
     BMC Software
By: Lumeris     Published Date: Aug 04, 2014
For health plans, health systems and delegated payer operations, or health systems wanting to become their own payer, Lumeris’ turnkey outsourcing offers expert support to design, build, operate, measure, and optimize value-based health plan operations that can drive clinical and financial excellence. This can be evidenced by our ability to help clients achieve higher revenue, lower costs, higher market share, and meeting mandates for medical cost ratio contained in the Patient Protection and Affordable Care Act.
Tags : lumeris, health plan delivery, health plan operations, population health services, value based health plan operations, health plan outsourcing, operating a health plan
     Lumeris
By: Secureworks     Published Date: Nov 11, 2016
This paper explores why the older “all or nothing” kind of relationship between business organisations and information security services providers (ISSPs) is giving way to a hybrid model that security professionals can leverage to augment their operations and effectiveness.
Tags : managed security services, cybersecurity, issps, security, threat and vulnerability management
     Secureworks
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