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By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 18, 2017
That’s why we’ve taken some of the old business preconceptions – whether service specific or not - ripped them up and rewritten five new business rules, designed to debunk some time-honoured myths and help you and your organisation take a leap towards that much-feted goal of customer centricity. Read on for the new rules we recommend, maybe take those and mix them with your own, why not share them @OracleCX? At a minimum we hope these new ways of looking at business will help provoke the questions you, and others, need to ask of your organisation – in fact, we’ve included key questions that will help provoke some conversations, so you can start to build a picture of what’s going well and where there may be room for more discussion and investigation.
Tags : customer service, customer behavior, sla, service metrics, business outcomes, vision for delivery, digital customer
     Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
By: Cisco     Published Date: Sep 27, 2018
The pace of innovation for collaboration and unified communications (UC) technologies has been nothing short of incredible during the past few years. IT teams are now able to deliver consistent, simple and high- quality experiences with voice, video, messaging and chat from any smartphone, tablet, laptop or conference room system. Users can move seamlessly and securely from one device to the next, escalate from one communication mode to another and share content—all while retaining the context of the meeting or discussion.
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     Cisco
By: Veritas     Published Date: May 12, 2016
The Data Genomics Index is a first-of-its-kind benchmark analysis of data stored within a typical enterprise environment. This report reveals insights into data growth, data age, and data type thereby providing organizations with the comparison standard for beginning to take action on their data. In addition to the Index, Veritas has founded the Data Genomics Project. This community of likeminded data scientists, industry experts and thought leaders will come together to surface the true nature of enterprise environments, build the data-genome that matters for information management, and share the discussion with a world struggling to solve tremendous data growth challenges.
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     Veritas
By: Fujitsu     Published Date: Dec 08, 2017
Join leading industry experts from Fujitsu, Salesforce and a special guest from Canon, as they share their expert insights on the future of Digital Enterprise and how manufacturing companies can accelerate their digital transformation journey. During this interactive discussion, they will: • Reveal how to identify and prioritize your critical issues; • Show how Canon Information & Imaging Solutions, is driving growth through an innovative outcome-based service model; • Demo a real-life digital transformation story; • Show how to see more, act fast, optimize, anticipate and power innovates your way to success. This webinar also features Fujitsu's unique digital transformation approach to help you understand where you are in your digital transformation journey and the actions you can take to accelerate it. Watch for this amazing webinar and a link will be sent to you via email.
Tags : fujitsu glovia, glovia enterprise planning software, digital transformation, fujitsu webinar
     Fujitsu
By: Jive Software     Published Date: Oct 08, 2009
Learn best-practices for implementing a social software strategy, as leaders from Nike, Cisco, and Forrester share advice and anecdotes in a Social Business Software Roundtable discussion.
Tags : cisco, jive, social software strategy, social media tools, online communities, internal social network, social business software, social media marketing
     Jive Software
By: VMS     Published Date: Jul 31, 2009
One of the big challenges with massive PR initiatives is the difficulty in measuring the outcomes as it pertains to your brand and business objectives set. Read this guide for a five step process that will help you determine the impact of your PR initiatives and compare it to the organizational goals they were aimed to accomplish.
Tags : awareness, preferences, share, share of discussion, brand equity, cgm/wom, goals, economy
     VMS
By: Citrix Systems, Inc.     Published Date: Jan 27, 2016
In this exclusive Security Leadership Series eBook, Citrix chief information security officer Stan Black and chief security strategist Kurt Roemer share best practices for leading meaningful security discussions with the board of directors.
Tags : citrix, security, data
     Citrix Systems, Inc.
By: KM Sciences     Published Date: Dec 13, 2006
Microsoft Project has been the most popular project scheduling tool on earth.  But have you ever wanted to share your task and collaborate on task details, requirement specification, design discussions or track the functional progress?
Tags : collaboration, project management, knowledge management, collaborate, team management, project schedule, schedule, scheduling
     KM Sciences
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