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By: Turbonomic     Published Date: Oct 02, 2018
Microsoft Azure is a public cloud platform featuring powerful on-demand infrastructure and solutions for building and deploying applications workloads as well as a wide variety of IT and application services. You can use Azure as a public cloud provider and as a hybrid extension to existing on-premises infrastructure. Organizations that use Microsoft solutions on-premises are able to extend their infrastructure and operational processes to Azure. With the growing popularity of Azure, today’s systems administrators need to acquire and strengthen their skills on this fast-growing public cloud platform. In this guide we explore the Azure public cloud platform with a focus on the Infrastructure-as-a-Service (IaaS) features. We cover general architectural features of the Azure cloud including geographic regions, availability zones, and Service Level Agreements (SLAs) attached to the core Azure IaaS infrastructure.
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     Turbonomic
By: ServiceNow     Published Date: Jan 17, 2017
A self-service experience helps IT and business users do more, and do it better, at a lower cost This eBook, “Consumerize the User Experience,” distills insights from the ServiceNow user community that can help you rapidly deploy an improved self-service experience while maximizing your short, medium, and long-term benefits. Learn best practices to: • Create a self-service portal where users can report issues, make requests, ask questions, and check request status • Define the service catalog to accurately reflect details of supported services, such as: scope, cost, service level agreements (SLAs), dependencies, and more • Automate knowledge sharing for better service and less hunting for information
Tags : it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management
     ServiceNow
By: Veritas     Published Date: Apr 06, 2016
Data protection has never been more in the forefront, as information increasingly is the lifeblood and differentiator in a constantly changing world. As the leader we see across the enterprise, which helps solve the larger information management problems that come from accelerating digital business. Keep up with the latest trends and use the following tips to maximize the value of your data protection investment —meeting more demanding SLAs, simplifying management across a complex IT environment, and reducing costs— so you can free up resources to innovate and create business value. Download this whitepaper to learn 8 tips to stay ahead of the top 2016 data protection trends.
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     Veritas
By: Druva     Published Date: Nov 09, 2018
The all-encompassing data center is a thing of the past. Modern data environments are distributed and include remote and branch offices, mobile devices, and the Internet of Things (IoT) as well as cloud solutions such as infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). There’s more critical data to back up than ever before. Plus, data silos and fragmented management mean poor visibility, which can make it difficult to comply with regional data residency and security rules as well as service-level agreements (SLAs). On-premises data protection has not kept pace. According to a survey by Fujitsu, 45% of IT managers said they had lost data or productivity related to data protection inefficiency within the last year.1 Often, this is because on-premises backups are cumbersome and do not always happen on time.
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     Druva
By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
Every business day, corporate campuses across the country function like small cities requiring highly specialized facilities and logistics management services. This paper will explore effective and efficient Corporate Campus Logistics Services to ensure the efficient flow of materials and people at large multi-building office campuses serving thousands of employees. Corporate facilities, real estate management, logistics and procurement teams as well as commercial real estate management companies are charged with sourcing the services that are the underpinnings of these mega-campuses. It’s an effort that spans a wide range—coordinating the receipt and distribution of supplies, equipment and packages; safely transporting thousands of employees as well as suppliers and contractors to locations within the campus; tracking and warehousing countless materials to support daily planned and unplanned workplace needs. Learn more about lowering costs, streamlining operational efficiency and gaining high employee satisfaction.
Tags : canon business process services, outsourcing services, managed services, logistics services, warehouse management, facilities management, commercial real estate management, corporate real estate management
     Canon Business Process Services, Inc.
By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
This paper will explore the potential of applying business performance management (BPM) principles to advance document performance management (DPM) in a way that enables organizations to reduce costs; better manage documents as vital strategic, ?nancial and information assets; and secure positive returns on investments from outsourcing. An example of this approach — spotlighted later in this paper — is MAX, a document performance management system that enables companies to more effectively manage their document processes and outsourcing service providers.
Tags : canon business process services, document management, document imaging, business performance management, outsourcing services, managed services, balanced scorecard framework, slas
     Canon Business Process Services, Inc.
By: Emulex Corporation     Published Date: Nov 07, 2013
Organizations don’t know what’s going on inside their networks, and that’s costing them real money. Deploying an intelligent recording fabric with guaranteed 100% packet capture, accuracy, and storage is fundamental to solving the problem. But how do you embrace the new paradigm? To get started, create a list of the system criteria that are mandatory to delivering reliable and complete visibility information to your engineers, so you can be sure their decision-making is on target. The impact of network performance problems on worker productivity has become a serious business risk. To mitigate it, organizations need to strategically embrace a network recording infrastructure that provides them with accurate, network-wide visibility. Only accurate visibility will empower them to slash maximum and mean response and repair times and keep network-reliant business applications and processes running. Download this Whitepaper for more information.
Tags : network monitoring, network visibility, technology, endace, best practices
     Emulex Corporation
By: Oracle     Published Date: Apr 03, 2012
Read this white paper for an explanation of how business process management melds with complex event processing. The combination nets intelligent business processes that react to changing business conditions in real time.
Tags : bpm, business process management, cep, complex event processing, oracle, business activity monitoring, bam, sla
     Oracle
By: Citrix NetScaler     Published Date: May 06, 2013
The ability to observe, diagnose, and subsequently improve the performance of business-critical applications is essential to ensuring a positive user experience and maintaining the highest levels of employee productivity and customer satisfaction. The challenge of establishing an effective application visibility and control function is only growing, as trends such as mobility, virtualization, and cloud computing fundamentally alter datacenter and application architectures. With NetScaler Insight Center enterprises get: • Unparalleled application visibility and invaluable operational intelligence; • Increased operational efficiency, as troubleshooting and capacity planning efforts are greatly simplified; • An optimized user experience that drives greater employee productivity and customer satisfaction; • Increased assurance that governing SLAs will always be met; and, • Reduced total cost of ownership, based on having a low-cost, low-impact solution—particularly compared to traditional
Tags : application visibility, netscaler insight center, optimized user experience, low cost, citrix
     Citrix NetScaler
By: Brocade     Published Date: Sep 07, 2010
Tomorrow's local-area network will be the plumbing for everything business leaders want to do, from adding HC video to using FCoE to slash storage costs. So how we ensure our LANs are robust enough to handle the pressure?
Tags : brocade, lan, network computing, informationweek analytics, unified storage, data network, data center, hd videoconferencing
     Brocade
By: Dell     Published Date: Oct 23, 2008
Windows Vista® offers a new way to deliver manageable IT services that are planned for security service-level agreements (SLAs), while helping to lower the cost of ownership, management, and deployment.
Tags : dell, service-level agreements, lower cost of vista deployment, application compatibility, client deployment solutions, image management
     Dell
By: Appian     Published Date: Jun 29, 2010
This Aberdeen Group report reveals that Best-in-Class organizations are delivering process management capability to their non-technical business users faster and more efficiently, and leveraging these optimised processes for a substantial reduction in operating cost and cycle time.
Tags : appian, bpm, business process management
     Appian
By: Aternity     Published Date: Aug 26, 2011
This whitepaper provides insight, best practices, and recommendations for monitoring the end user experience within Virtual Desktop Infrastructures (VDI).
Tags : aternity, vdi, real end user experience, fpi, frontline performance intelligence, virtual desktop infrastructure, application performance, user productivity
     Aternity
By: Aternity     Published Date: Jul 20, 2012
Read in only 5 pages about how Global 2000 organizations are monitoring end user behavior in physical and virtual desktop environments with Aternity's Frontline Performance Intelligence Platform. Monitor the Cloud, drive SLAs, Citrix/VDI monitoring, and much more.
Tags : technology, help desk, management, it management
     Aternity
By: Citrix Systems     Published Date: Apr 15, 2016
The need to reduce costs and simplify IT can
Tags : best practices, budget, business optimization, business management, information technology
     Citrix Systems
By: Oracle     Published Date: Nov 16, 2017
Two trends are pushing all lines of business—across all industries—toward cloud IT. First, IT is being stretched more than ever. IT organizations are expected to expand services and meet tighter SLAs while having fewer resources, personnel, and skills to work with. With the IT queue growing longer than ever, both IT and LOB leaders are interested in using the cloud to quickly deploy the services users need. For most IT organizations, the current way of doing business does not map to growth or enable the flexibility to compete in the digital age. Rigid and periodic hardware-refresh cycles cannot adequately scale, and applications built for on-premises resources using traditional development and management tools are no longer flexible enough to deliver the agility businesses need to grow or compete.
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     Oracle
By: Vertica     Published Date: Feb 20, 2010
For over a decade, IT organizations have been plagued by high data warehousing costs, with millions of dollars spent annually on specialized, high-end hardware and DBA personnel overhead for performance tuning. The root cause: using data warehouse database management (DBMS) software, like Oracle and SQLServer that were designed 20-30 years ago to handle write-intensive OLTP workloads, not query-intensive analytic workloads.
Tags : vertica, ec2, cdr, elastic, saas, cloud computing, data management, ad-hoc
     Vertica
By: IBM     Published Date: Apr 17, 2009
Optimize IT process, maximize ROI and improve service levels. The challenge facing businesses today is the need to achieve ever-higher levels of service and maximize return on investment, while simultaneously minimizing costs. This white paper reveals how IBM Maximo® asset and service management solutions help your organization run more efficiently.
Tags : ibm maximo, asset and service management solution, optimize it, maximize roi, service lebels, service management solutions, tivoli, it business processes
     IBM
By: IBM     Published Date: Apr 17, 2009
Integrate facilities and IT. Realize the value of the green data center.As data center costs continue to rise, green is the word of the day. What it means is cost savings through consolidation and lower energy usage, as this white paper shows. See the role energy consumption plays in today’s data centers, and how IBM Tivoli® solutions can help optimize energy use.
Tags : ibm, green data center, ibm mbi, data center costs, cost savings, consolidation, energy use, ibm tivoli
     IBM
By: Stratus Technologies     Published Date: Jan 07, 2008
CIOs today are being called upon to interpret business strategy and priorities, then add value through information technology initiatives. At a time when "critical to the business" translates to "mission-critical IT", how do you ensure end-to-end availability and reliability of the IT resources that enable your company’s essential business processes.
Tags : business success, productivity, compliance, cost control, decrease spending, spend management, data integrity, meeting sla
     Stratus Technologies
By: Stratus Technologies     Published Date: Mar 10, 2009
Continuous, high or 'on -demand' availability — the choice is yours. The coupling of two industry-leading technologies — VMware Infrastructure 3 and Stratus ftServer systems — gives IT managers a flexible, robust solution that delivers mission-critical SLAs along with the full benefits of virtualization.
Tags : stratus, vmware infrastructure 3, mission-critical service levels, on-demand availability, stratus ftserver, slas, server virtualizations, operating systems
     Stratus Technologies
By: Stratus Technologies     Published Date: Mar 10, 2009
Learn how Stratus Mission-Critical Managed services have delivered 100% business capability for a clients' global operation - so they can 'have their cake and eat it too!'
Tags : stratus, business capability, business process, it components, business centric managed service, slas, mission critical environments, disaster prevention
     Stratus Technologies
By: Stratus Technologies     Published Date: Apr 14, 2009
Has the economic meltdown taken its toll on your business? Is the endless onslaught of bad news making it difficult to maintain a positive perspective? The good news is that despite the economic downturn, there’s never been a better time to raise the bar for your IT capabilities. Mature virtualization solutions, new affordable uptime solutions, powerful integrated capabilities and an increased focus on operational simplicity all enable businesses like yours to enhance IT operations — without biting off too much of your budget. Here are five things you can do immediately and affordably to add value to your business.
Tags : stratus, cost cutting, it costs, it infrastructure, it capabilities, budget, economics, economic downturn
     Stratus Technologies
By: Stratus Technologies     Published Date: Jun 16, 2009
"Time is money. You can't do business if you can't access your applications. I won't settle for anything less than 99.99% application availability." Steven Sommer, veteran CIO/CTO There is no aspect more critical to a business than the ability of its end users, customers, business partners and suppliers to have high availability access the corporate applications. If applications are unavailable, business ceases. And corporations know it.
Tags : c-level, stratus, itic, end users, customers, partners, high availability, corporate applications
     Stratus Technologies
By: Plantronics     Published Date: Oct 18, 2013
The following describes some typical UC usage scenarios, and how you can deploy products that will maximize productivity while minimizing downtime, excessive inventory costs, operational overhead, and unsatisfied users.
Tags : plantronics, solutions for uc users, solutions for uc applications, sound innovation, mobile and wired workers, web-based collaboration, voice communications, deploy products
     Plantronics
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